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INTERNAL ANALYSIS OF OVERSTOCK.COM
INTERNAL ANALYSIS AND SWOT FOR OVERSTOCK.COM
Overstock.com is a company based in Cottonwood Heights, Utah in United States. It was established in 1999, and it offers different types of equipments including furniture, shoes, bedding, clothes, watches, and many others. Internal analysis of the organization is assessing on the strengths, weaknesses, opportunities, and threats. In Overstock.com, some of the strengths include qualified staff, quality products, and customer relations. The company has trained staff equipped with knowledge, skills, and experience in various fields. Staffs who are working in various departments like marketing, finance, production, and human resource are delivered to the required standards. The staff advice on the decisions to be made in the source of funds, markets research, and responding to competition. The company produces quality products, which satisfy the needs of customers. When the needs and requirements of the customers are satisfied, they will be influenced to buy the company's products. Another strength that...
Customers should be handled in polite and welcoming manner that will be comfortable when they are served. If any of the customers is harassed when answering the inquiries, he/she might opt to competitor companies where they can be served without harassment.
The weaknesses that Overstock.com faces include competition and production costs. Other organizations dealing on the same products and services is a threat to the company in the market. Each of the companies struggles to sell as many products as possible to increase their sales leading to increased profits. The competitor companies offer their products at a lower price, which will, makes Overstock.com to incur losses if they sell at the same prices. The only trick that the company uses to sustain the competition is offering quality products in the market. High production cost is another weakness that the company faces. Due to the production of high-quality products, the company incurs more expenses. The expenses include raw materials, labor, and funds used in administration. High…
Although a regular Dimmeys shopper, he doubted that his purchasing habits would change, particularly since he did not know the price point at which the new cookware would be offered. He also questioned the value of having house brands, hinting that even if they succeed, they will simply cannibalize sales of existing products rather than drive new business to the store. The third potential customer, a single female in her
Instead the better approach would have been to ascertain which ERP vendor would have been more suitable for the task of managing the Overstock.com distributed order management system implementation without forcing major reporting errors (Kanaracus, 2008) in addition to having professional staff on hand to manage the integration and professional services implementation plan. Second, the distractions Oracle faces during the BEA acquisition (Financial Times, 2008) were also reflected in
The data load for CRM systems is less significant than those of Accounting and Financial systems and applications. Those specific fields captured by customers are often compressed into measures of activity as well, and as a result the data load is less significant than in the areas of Accounting and Financial Systems and Reservation and Booking Systems. Even when customized reports are created based on CRM data; the data
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" (Brown, 1996, p. 74) That potential of globalization can be attributed directly to the current business processes working to its fullest capabilities. Some may think that these trends towards globalization are new to the twentieth or twenty-first centuries. In a sense that is true because of the fact that our current globalization phenomenon can be linked with the advent of our new technology, financial methods and distribution channels to any