¶ … Command System and Emergency Crisis: Handling Unanticipated Situations
How can crisis managers and those in the roles of general staff within the incident command handle the situation with the news media that may be presenting conflicting information?
Media coverage of natural disasters or emergency crisis situations is expected to give the audience a constant flow of information to facilitate their preparedness, and also to give an accurate account of what is happening. However, when the mainstream media does cover these events, more often than not they provide conflicting information that may frustrate response and rescue operations. For instance, hurricane Floyd in Florida received a lot of criticism due to what was termed as unnecessary evacuation procedures. The Division of Emergency Management had thought their plan to carry out large scale evacuation in all areas that were perceived to be in extreme danger was practical (Husock and Howitt, 1). Public shelters had also been prepared way in advance. However, after massive evacuation of 2.5 million people in Florida, Hurricane Floyd bypassed the state of Florida...
The ABC News termed Floridians 'safe but annoyed' as divers were left stuck in traffic jams for more than 10 hours, and the resultant evacuation was bigger than what had been planned. The staff within the incident command were deemed inexperienced since in three years, they had dealt with five hurricanes and they were expected to have mastered situations that would require such a massive evacuation operation.
During the September 11 attacks, Chief Plaugher, who was identified as the public face of the unfolding events at the time, noticed that in the efforts to rescue the injured and evacuate workers trapped in buildings, they had overlooked one very important factor: dispensing information on the pentagon attack to the media (Varley and Howitt, 22). Due to this, journalists had to rely on incomplete and inaccurate information which resulted in negative and conflicting reports.
In light of such incidences, it is important that crisis managers cooperate with the media in giving accurate and reliable information to the public. Joint information centers should be established where information will be integrated, organized, and coordinated before being released to the public. Consistent accounts of incidences should also be released to mainstream media to prevent wrongful conclusions and speculations. The joint information centers should be strict in correcting any false information that may be disseminated. Enabling…
Crisis Management Dilemmas of Crisis Management Crisis management and Incident Command System (ICS): New Orleans' Hurricane Katrina and the SARS (Severe Acute Respirator Syndrome) outbreak in Toronto Hurricane Katrina was a natural, weather-related disaster; SARS (Severe Acute Respirator Syndrome) was an unexpected disease outbreak. Both presented logistical and biological challenges that challenged the existing disaster mitigation policies of the cities of New Orleans and Toronto respectively. While hindsight is always 20/20, according to the
Introduction to the Incident Command System (ICS) The Incident Command System (ICS) is a standardized organization model or method for incident response and management during disasters. The system is made up of standard management and leadership hierarchy procedures, including processes meant to support various types of incidents. It does not just respect jurisdictional and agency authority, but also supports synchronized efforts among different disaster response and management teams and agencies. ICS
National Incident Management System Theoretical Analysis of National Incident Management System (NIMS) The Federal Government established the National Incident Management System (NIMS) under the Homeland Security Presidential Directive number 5 in February 2003. The Secretary of Homeland Security played an important role of developing and administering national incident management system. NIMS provide a reliable and consistent approach to responding to all forms of incidents irrespective of size and scope (Walsh 2012). The
287). Communications during Emergencies The Stephens & Grant article on p. 286 notes that emergency management coordinators often find it difficult to communicate their goals and needs to major groups working with, in part because their priorities are not the same of those local executives have. I believe this to be true; emergency managers are trained specialists whose expertise lies in providing comprehensive care in an emergent situation; local executives often
Disaster Preparedness and Emergency Response for Natural Disasters or Terrorists Attacks in Florida Emergency management has been described regarding the phases by using words such as prepare. Mitigate, respond and recover. For this paper, we are going to examine the underlying concepts, variation, limitations, and implications of emergency management phases. Moreover, we are going to look at the various preparedness and response strategies applied by the State of Florida when dealing
The Federal Emergency Management Agency institutionalized Emergency Management in 1979 (Lindsay, 2012). Since then, various local and state organizations have included emergency management in their practices. It shifted from specialized preparedness to narrowly defined or single categories of hazard to an all-hazard approach including potential threats to property and life through technological and environmental dangers and local and foreign risks. The whole idea of emergency management does not include a