Internet or Bandwidth throttling is the slowing or speeding of a user's internet service that is provided by the internet company. The slowing of internet service is done to reduce the usage of service supplied to the local network. Verizon's throttling and the lawsuit against it became the news's highlights in 2018 during the California wildfire when the said company tried to slow down internet usage by the fire department (Brodkin, 2018). This throttling was impeding the ability to respond to such a huge crisis, and there was lateness in providing emergency services. The image of fire departments became suspicious in public, and there was national condemnation. The reason behind this massive damage was throttling by Verizon.
It was declared by the county's Fire Chief, Anthony Bowden, that the internet has become an essential tool in our daily lives and in such a nationwide emergency, where the arrangement of a huge number of fire vehicles, aircraft, and bulldozers is needed, the internet plays a crucial role. The Chief also mentioned that the fire department had paid Verizon for an unlimited data service, whereas Verizon still throttled their network. The fire department had to pay more for lifting this restriction and once again become able to freely use the internet. The Chief stated he had a record of emails between the fire department and Verizon.

During the fire emergency in California, the fire department noticed that the data was being slow, and the data rates were reduced. The department's functioning was severely harmed due to this shrink in internet speed (Carman, 2018). The information technology staff promptly sent an email to Verizon to deter the throttling so that the department could perform operations smoothly, to which Verizon did not respond in the form of lifting throttling restrictions. The internet speed was...…number of downloads allowed becomes limited, and even their speed of downloading is affected. The reason is to control internet usage so that other users could enjoy the same speed, and their connectivity is not affected by one user's huge data usage and congestion. Nevertheless, offering a new expensive internet package when the user has already subscribed to an unlimited one is unfair.

Our department used Verizon as our ISP for the past few months and was informed of the First Net program. Verizon ensured that it explained the program thoroughly and how it would benefit the department. From that time, we have not experienced any throttling problem from Verizon. From experience mentioned above, Verizon has become vigilant enough so that no similar incident occurs in the future, especially in critical times. Verizon has improved its customer support for the provision of better and prompt internet services to its users.

…