Management Communication One situation that can be cited regarding communication in workplace is the instances within the hospital staff and patient relationship. This kind of communication is apparent in many inpatient and outpatient care service (Gordon). When a medical staff is in direct contact with patients, they are provided with communication opportunities...
Management Communication One situation that can be cited regarding communication in workplace is the instances within the hospital staff and patient relationship. This kind of communication is apparent in many inpatient and outpatient care service (Gordon). When a medical staff is in direct contact with patients, they are provided with communication opportunities with the patients. Such relationship, using verbal communications, similarly provides them with chances of using human speech in a greater degree. This is especially useful when solving problems.
Aside from verbal communications, there are also instances where nonverbal type of communication used for exchanging ideas or expressions. In our example of medical staff and patient relationship, signs are generally used especially during instances when there is a need to immediately communicate a simple thought (i.e. such as telling a medical staff of an emergency situation by moving his arms).
The literature of Pierce (1961) mentioned that signs are widely used as they possess meanings, which are closest to the of the sentence implications." This situation proves advantageous as the medical staff can minimize time element in dealing with a number of patients (Rosen, George). There is no longer the need to express words in giving instructions to the patients or in situations that patients respond to the medical staff. One effective learning technique that I learned is in the form of a linear model.
This happens when information are conveyed to a receiver in linear order. This type of learning technique can be similarly useful in managing medical staff and patients during frequent contact and communication with them. As implied by Gordon (1969) the linear model is containing all these elements contribution to an effective listening technique." Another common situation where nonverbal communication is used is between the relationship of a doctor and the family of a patient.
Sometimes, a doctor would try to convey to the family of a patient about the magnitude of the patient's sickness. For instance, doctors usually tend to show the real situation through their facial expressions. According to Smith, There are no occurring contradictions as signs of body expressions or gestures are understandable to the family members" This kind of example only demonstrates the success of using nonverbal communication.
In the case we mentioned, the emotional pain showed by a physician is almost equivalent to telling the real truth to the patient's family about the patient's health condition. Here, the flow of information gathered from a nonverbal form is effective because despite of lack of speech, the sender is able to deliver the message that he wants to convey. The book of Smith (1966) reiterates that the symbols exist in nonverbal communication. Symbols are sometimes used in hospitals to deliver information about a patient.
Symbols such as medical symbols cannot be understood by a layman unless they are explained to him by a medical authority or staff. This is one example where there may.
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