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This concept originated with the principles of Total Quality Management (TQM).
The notion that only managers play a role in controlling work activities is based on two false ideas. One is the antiquated notion of totalitarian management. Modern management does not follow this style, as it is often not consistent with organizational objectives. The second false idea is that the manager can control the employee at all times. In practice, managers merely provide instruction and guidance with respect to work activities. Employees often devise their own ways of performing different tasks, and it would be near impossible for management to control this. Thus, employees do exert some control over work activities.
Q3. Operations management can be applied to any managerial function.
Operations management techniques are based around analysis of processes. Control is merely one aspect of the role, even within the operations setting. In fact, operations management also consists of process...
The fundamental principles that guide operations managers in their roles are easily transferred to any aspect of the company where a process can be designed, or where outputs can be measured. Human resources managers, for example, use processes flow principles to outline job descriptions in all settings, not just production. The cost controlling aspect of operations management applies to all areas of the organization, from sales to the accounting department. Indeed, we have seen that TQM principles, which extend operations management far beyond mere control, can be applied outside of the factory into the service sector, such as at Disney World.
Operations management is about more than just control. The principles are the same in any area of the company - there is work that must be done; there are finite resources; and there are production specs. Any organization can and should apply operations management beyond control.
Management as a Profession According to the Merriam Webster dictionary, a Profession is: a. A calling requiring specialized knowledge and often long and intensive academic preparation b. A principal calling, vocation, or employment and c. The whole body of persons engaged in a calling. Increasingly management as a class of employment has come to be seen as a profession which qualifies on all three levels of this definition. Though there are
This can come in a number of forms, including rules, "best practices" and job descriptions. Output controls place the focus squarely on the output, with significantly less attention on the behaviors that lead to the output. For example, when a sales person has a quota, that is an output control because the behavior is driven entirely by the end result. Input controls works by placing constraints on process inputs
Taking the relationship of employee morale and its linkage with organizational culture to the most extreme case, Yaghi (2007) studied how decision-making processes are implemented in companies where there is a dominant organizational culture. Selecting a faith-based organization as one of the cases for the study, the author determined how decision-making is mainly influenced by the organizational culture, influenced by the values of solidarity, guardianship, and (belief in a) mission
Managing the Effectiveness of the Audit Process Mission and Objectives of the International Audit Department Stakeholders The IAD stakeholder power-interest grid The Audit Process Objectives, Scope and Approach of the Research Purpose and Mandate Resourcing Competency Development Sustaining People Excellence Tools and Technology Knowledge Management Operations Quality Governance People Infrastructure and Operations Japan Tobacco International (JTI) is an international tobacco business that is operated by Japan Tobacco Inc. Japan Tobacco Inc. is the third largest player in the international tobacco industry with a market capitalization of 32
Managing Advertising, Sales Promotion, Public Relation and Direct Marketing Hundreds of theories exist that examine, outline, define and analyze the best methods for managing advertising, sales promotion, public relations and direct marketing campaigns. Slick advertising agencies offer manufacturers and retailers a variety of tools that do in fact support the advertising and sales promotion process. The primary key element however, that is common among all of these areas, and the one
Management Wal-Mart's challenges in the Global market Wal-Mart as the world's leading retailer has been spreading very fast extending its power across the world market. This began with the nine countries in South America, Asia, and Europe. This expansion is likely to extend even in the near future. As the company attempts at penetrating the hypermarket culture in different countries, it has encountered a battery of severe problems in the process of