Corporate Social Responsibility
The concept of corporate social responsibility began to arise in the 1960s as an ideal that corporations can have a number of different impacts on society and the environment through their actions. Corporations are not simply answerable to shareholders, but to a wide variety of other stakeholders as well. The responsibility that corporations have, therefore, is social, not just economic. Dahlrud (2006) studied a number of different definitions for corporate social responsibility and determined that it is not something that can be defined. Rather, CSR is a social construct, meaning that there are multiple definitions and which definition is most suitable depends on the way the term is used. For corporations, the implication is that they can set their own definitions based on what is relevant to their interests, and the interests of their different stakeholders. The classic view that the only social responsibility corporations have is to their stakeholders (Friedman, 1970) is no longer valid, because it is understood that there are many stakeholders for a given business, and they are all important to different degrees.
The construct of CSR typically reflects a few different dimensions of stakeholder responsibility. These include internal people (staff), external people, and the environment at the very least. Subjects frequent in the field are worker equity, environmental harm, supply chain, sustainability and the business aspects of social responsibility. The framing of these tends to be whatever is most appropriate for the company, or what it perceives its stakeholders to be most interested in. There are no set measures for CSR performance, and at this point there is no common format for a corporate social responsibility report -- the exercise is entirely voluntary. This paper will look at two related companies at different ends of the reputation scale for their corporate social responsibility -- Kellogg's and Monsanto.
Kellogg's
Kellogg's main business is producing foods, in particular breakfast cereal and other grain-based foods. Their 2014 Corporate Responsibility Report is divided into several sections to cover different topics: responsible sourcing, marketplace, workplace, environment and community. The report is produced in accordance with the Global Reporting Initiative (GRI), which is the closest thing there is to a global standard for CSR reporting. The GRI sets out guidelines for the production of CSR reports, and verifies that the reports are produced in accordance with those guidelines. The Kellogg's report is based on the company's core principles that social responsibility reflects its "activities and developments in four pillar areas of marketplace, workplace, environment and community." Kellogg's also believes in corporate social responsibility across the value chain, which dovetails nicely with the examination of Monsanto.
Kellogg's outlines in the 2014 report its 2020 sustainability commitments. These include "responsibly sourced" agricultural products, in particular with relation to sustainable agriculture. The company highlights among the different elements of this sourcing from smallholder farms, and female-owned farms. Kellogg's has a strategy with respect to watershed quality, and water reuse at its plants (target of 25% reused water). There are energy objectives, such as expanding the use of low carbon energy at its plants by 50% by 2020. Overall, most of the company's objectives have a set definition for the terms, a set numerical target and a set time frame for achieving that target.
This is also the case with several other elements of the Kellogg's social responsibility strategy. It has targets, for example, for workplace accidents, seeking to reduce the number of such incidents and the amount of worker down time that is required as a result of those incidents. The company measures its charitable contributions as well.
One of the areas where Kellogg's and Monsanto have a lot of similarities is on the nutrition side. Food companies seek to strike a balance in producing nourishing food. Kellogg's, as a producer of prepared foods like breakfast cereals, measures the sugar and calorie counts of its products. Sourcing is a key food-related issue. Kellogg's instituted a Supplier Code of Conduct in 2009, works with small farmers in a number of developing world countries, and has recently instituted new sourcing commitments, including a commitment to work directly with more farmers as this will help the livelihoods of many smaller farmers in the supply chain. Included in the new commitments is a stated goal of sourcing all of the ten key ingredients from responsible sources by 2020. The report breaks out sections for controversial products like palm oil specifically....
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