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These steps are geared toward increasing customer sales, thereby increasing company shareholder value for their investments. In the MBS storefronts, bagel-scented air is pumped into the customer seating areas. Obviously, this would hopefully make them hungry for more bagels. Toward the end of the day, the unused bagels are repackaged for sale after 2pm at each of the MBS storefronts.
Other types of process flow step innovations add value by combining steps. This usually happens during the loading and unloading process for the product to provide these efficiencies. Continual product quality inspections happen in this vein during transport and loading/unloading. Also, key steps such as the dough rising is combined with the transportation process to the individual MBS storefronts. Also, on site at each store the toppings are added during the unloading step.
Conclusion
As we have see, the design of the process flow is critical to organizing and managing MBS and adding value at numerous steps during the process flow. We have broken this process flow down into component steps and identified the steps where...
here value is being added through the combination of process steps, encouraging more customer purchase of the product and also the repackaging of leftover bagel products to prevent waste and increase profit by sale to the customers.
Process Flow Diagram of Murphy's Bagel Shops (MBS)
Process Flow Diagram of Murphy's Bagel Shops (MBS)
Material
Inspection
Central
Bakery
Raw
Materials
Warehouse
Batch
Qty
Measure
Dough
Extrusion
Bagel
Blank
Order
Bagels
Be
Shipped
Check
Order
#'s
Match
Order
Segregation
Bagel
Trans/
Dough
Rising
Bake
Bagels
Removal
Cooling
Area
Retail
Display
Package/Sale
of Leftover
Discount
Bagels
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