An employee resenting their supervisor is going to negatively affect the way they receive communications and their willingness to utilize the information they do receive. For this reason, supervisors at Kongsberg Automotive should ensure they are not micromanaging their employees, while still giving them the help and support they need to perform their duties. Employing transformational leadership tools too will help improve the communication process as well. Leaders who inspire their employees through their passion and their vision are more likely to have employees who are willing to follow them. These employees are more willing to listen to their supervisor's communications and implement the ideas presented in them. In addition, these...

If the communication is job-related or implementation-related, these should come from the employee's direct supervisor. However, if the communication should involve strategic information, this should come from senior management. In this way, supervisors can ensure the communications are most effectively received, especially during times of change. By combining these three alternatives into one best possible solution, Kongsberg Automotive can address the most important facets that affect communication effectiveness.