Knowledge worker is someone employed more because of their specific informational expertise or mastery of a subject or process instead of their ability to perform manual or physical labor. These individuals will tend to advance the information available about their subject because they are able to devote their time and energy to focused analysis, or even redesign and development of a process. They are somewhat like the pure researchers of

It is predicted that dot coms would increase their sales by 21.2% in a year if they were not to increase their employees. Furthermore revenue per employee would increase by 24.47%, gross income by 27.22%, and gross income per employee by 28.4%. The areas in which learning takes place then include selling, fulfilling customer requirements, and providing customer satisfaction to an increasing degree of excellence. This is done without

This approach has resulted in a successful just-in-time learner driven training program that uses scenario-based simulations to provide low cost training that workers can access when and where it is needed (Kelly & Nanjiani, 2005). This is an example of how Toyota has traditionally adhered to its fourteen principles (see Appendix a) and worked to maintain an organization in which knowledge management is paramount. Organizational Development Almost every organization professes to

All in all, Business Intelligence allows the company to better analyze the myriad of forces in the micro and macro environment and to make better informed decisions. It as such supports analytics, which in turn creates competitive advantages for the economic agent (Davenport, 2006), but it also creates internal strength and stability in the face of external pressures; it supports the processes of decision making. Still, regardless of the benefits of

Knowledge Management One of the challenges of knowledge management is deciding on a working definition of what the discipline covers. Levinson defines knowledge management (KM) as the process by which organizations generate value from their intellectual and knowledge-based assets. Her definition goes on to say that generating value from such assets typically involves codifying what employees, partners and customers know, and sharing that information among employees, departments, and even with other

Knowledge Management Mohr, N. And Dichter, A. Building a Learning Organization. Phi Delta Kappan. Vol. 82, Issue 10, p. 744, June 2001. This article discusses the stages that a school or other teaching organization goes through as they change from a static facilitative teaching center to a learning organization. There is necessarily a change in dynamic paradigm as the change process occurs, and the authors identify the steps which the organization