Nordstrom And Performance Goals Research Paper

Length: 2 pages Sources: 1+ Subject: Careers Type: Research Paper Paper: #18428096 Related Topics: Positive And Negative Reinforcement, Performance Evaluation, Team Performance, Positive Reinforcement
Excerpt from Research Paper :

Nordstrom -- Performance Goals

Nordstrom: Performance Goals

Because of the performance goals at Nordstrom, and the way in which the company promotes such an open atmosphere, there are both positive and negative impacts. The openness of the atmosphere includes the sales figures of every associate, which are posted twice each month for all associates to see. This encourages competition, but yet the company also wants the employees to work together as a team (Chance, 2003). On the surface, the idea of both competition and working together seem like they would be counterintuitive, and that they would not make a good match (Chance, 2003). Nordstrom is working to change that. However, it does not seem that this is the best type of reinforcement schedule for everyone. The top-performing employees are rewarded, while those who do not perform well can experience guilt, shame,...

...

All Nordstrom employees who are doing the best they can should be treated equally, and those who are not living up to expectations should be fired or otherwise "let go," as opposed to being shamed into doing better by seeing their poor sales numbers along with the much more impressive sales numbers of other employees. While there is nothing wrong with showing employees that they are not performing in a way in which is acceptable, comparing them to others for all to see does not necessarily make them want to work harder (Dinsmoor, 2004). Instead, it can make them feel uncomfortable, and can lower their self-esteem to the point that they do not see why they should continue trying -- especially if they were really trying hard to do well (Dinsmoor, 2004). This can have the opposite effect from what Nordstrom intended.

Reinforcement schedules that have been seen at other companies focus on making sure employees get rewarded if they do well, but it does not pit them against one another in a competition, and then tell them they should all work as a team. That may sound like a great idea, but it is not one that can actually be handled correctly in the long run, because people do not…

Sources Used in Documents:

References

Chance, P. (2003) Learning and behavior, (5th ed.). NY: Thomson-Wadsworth.

Dinsmoor, J.A. (2004) "The etymology of basic concepts in the experimental analysis of behavior." Journal of the Experimental Analysis of Behavior, 82(3): 311 -- 6.

Harter, J.K., Shmidt, F.L., & Keyes, C.L. (2002). Well-Being in the Workplace and its Relationship to Business Outcomes: A Review of the Gallup Studies. In C.L. Keyes & J. Haidt (Eds.), Flourishing: The Positive Person and the Good Life (pp. 205-224). Washington D.C.: American Psychological Association.


Cite this Document:

"Nordstrom And Performance Goals" (2015, January 16) Retrieved January 23, 2022, from
https://www.paperdue.com/essay/nordstrom-and-performance-goals-2148314

"Nordstrom And Performance Goals" 16 January 2015. Web.23 January. 2022. <
https://www.paperdue.com/essay/nordstrom-and-performance-goals-2148314>

"Nordstrom And Performance Goals", 16 January 2015, Accessed.23 January. 2022,
https://www.paperdue.com/essay/nordstrom-and-performance-goals-2148314

Related Documents
Nordstrom Market Structure the Market Structure of
Words: 4054 Length: 12 Pages Topic: Economics Paper #: 13105530

Nordstrom Market Structure The market structure of the retail industry is that of monopolistic competition. As its name suggests, monopolistic competition is an environment composed of a large number of firms each with a portion of the market. The firms in this type of market structure have similar products but they are differentiated in some way. Nordstrom's for example has private brands that only Nordstrom's can carry. These brands include Hotel Collection

HR Retention Finding and Keeping the Right
Words: 2508 Length: 8 Pages Topic: Business Paper #: 35947828

HR Retention Finding and keeping the right employees are major problems especially to big businesses today, but the biggest headaches appear to confront the retail, food service (Catlette 2000) and the high-technology industries. The National Restaurant Association alone approximated the turnover among fast-food workers at 300% or so fast that by the time one gets his or her order of French fries, the worker might have made a change in his

Macy's Discussion Questions and Executive Summary a
Words: 1160 Length: 4 Pages Topic: Business Paper #: 87759871

Macy's Discussion Questions And Executive Summary A detailed description of the environment Macy's clothing store will face. It appears that the department stores of the previous century are dwindling in size and popularity. The environment that was once the department store's territory has been consistently infiltrated by competition from every side. There are the up and coming specialty stores, the Internet, luxury chains, wholesalers and the shopping mall. Back in the early

Role of UN in Global
Words: 1613 Length: 4 Pages Topic: History - Israel Paper #: 10155657

There has been considerable negative propaganda about the U.N. In recent times that has portrayed the organization as a bureaucratic "white elephant" and suggestions have even been made to do away with it altogether. John Bolton, who until recently was the U.S. Permanent Representative at the UN, once famously remarked: "The [U.N.] Secretariat building in New York has 38 stories. If you lost ten stories today, it wouldn't make

Business Case Analysis
Words: 2166 Length: 5 Pages Topic: Business Paper #: 74296386

Harrison Company Executive Summary/Background- The Harrison Company, a mid-sized regional retailer with 80 stores in 7 states, is headquartered in State College, PA. At present, despite each store generating approximately $600,000 in revenue per annum, the company faces a time of crisis. Sales and profits have been declining over the past few years, the company's president has retired and broken all contacts with the company, and there is no real strategic

Macy's Corporation Is a Chain of Middle
Words: 939 Length: 3 Pages Topic: Business Paper #: 65701663

Macy's Corporation is a chain of middle to upper range department stores in the United States. In addition to its famous New York flagship store, the company operates over 800 stores in the United States, as well as 300 consumer electronic stores called eSpot ZoomShop kiosks. As of 2009, they posted revenues of almost $25 billion with net income of just shy of $1billion. Macy's, Inc. employees about 200,000 people,