- Words: 2284
- Length: 6 Pages
- Topic: Business
- Paper #: 57091883
Company-specific, sales, quote and order processes, customer service, and warranty and returns KPIs all reflect financial performance, over time, for any company. By measuring these KPIs and engraining them into the company culture, Citrus can create a sustainable differentiator in exceptional performance as well. The bottom line is that Citrus must turn accountable and measurable performance into a lasting competitive advantage over the long-term.
Analyzing Industry-Wide KPIs for PC Manufacturers