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Their decision to pull peanut-containing products from shelves during the salmonella scare last year reflects not only good business sense, but also their commitment to quality; at the time of the recall, not a single case had been linked to Kellogg's products (Hoaks 2008).
After Sales Service
Auto manufacturers -- especially American ones -- have come under a lot of deserved fire recently for certain failed business strategies, but GM's warranty has always been well viewed by consumers and has only increased in the scope and depth of its coverage in the past few months (GM 2009). In addition to the standard 100,000-mile powertrain warranty and complimentary roadside assistance already offered by GM, their new sixty day satisfaction guarantee allows consumer to give back or trade in any GM car purchased (GM 2009). This type of after-sales service might not be enough to pull GM quickly out of the whole it feel into along with the other in the Big Three, but it is certainly an effective strategy to start out with.
Broad Product Line
Johnson & Johnson is the behemoth of the healthcare industry; in addition to their JNJ products they also own Listerine, Tylenol, Neutrogena, and other well-known brands. It is the diversity of their products within this retail area that has in part led to their success, as the costs of developing new pharmaceuticals, which...
When pharmaceuticals go off patent, revenue drops dramatically, and it is the broad base of JNJ's product line -- as well as their ability to develop and introduce new products -- the keeps the company strong (Gaudet 2009).
References
Alagse. (2009). "Customer focused low cost leadership strategy." Accessed 20 September 2009. http://www.alagse.com/strategy/s10.php
Fair, M. (2002). "The history of Amazon. Accessed 20 September 2009. http://www.essortment.com/hobbies/historyamazonc_ttas.htm
Gaudet, B. (2009). "Johnson & Johnson: Strong Pipeline, Compelling Valuation." Accessed 20 September 2009. http://seekingalpha.com/article/139532-johnson-johnson-strong-pipeline-compelling-valuation
General Motors Warranty. (2009). Accessed 20 September 2009. http://www.gm.com/experience/warrantyandquality/
Hoaks, T. (2008). "Kellog's recalls Keebler crackers and more -- salmonella." Accessed 20 September 2009. http://www.examiner.com/x-2430-Science-Examiner~y2009m1d17-Kellogs-recalls-Keebler-crackers-and-more -- salmonella
Tunbridge, N. (2008). "Product diversification key to long-term growth." Accessed 20 September 2009. http://www.gulfnews.com/business/Commerce/10185500.html
its collectivism, for example, or how it defines Power Distance, which is defined as the extent to which less powerful members of an organization accept power being distributed unequally (Hofstede, McCrae, 2004). In organizations that are highly hierarchical in structure and as a result have tight spans of control, Power Distance variations may be tolerated yet not accepted. The role of Individualism, Uncertainty Avoidance and Long-Term Orientation for example
There are significant risks, therefore, associated with dealing with Dupont. If we only used Tyvek for part of our product, Dupont can be expected to be an excellent partner, because of its substantial production and distribution capabilities and reputation within the home construction industry. Butyl rubber is another product that can be used in the product. First developed in the 1930s, butyl rubber is a commodity product that is easy
Operations Management Course Title: Operations Management Textbook Operations Management: An Integrated Approach (4th edition) R. Ried Nada Sanders, 2010 ( chaps attached) This assignment part 2 a previous assignment I chose a fitness center business choice. Measurement of quality characteristics of business Measurement of business quality and selection of statistics which will be used to measure business quality depends on three major activities. The first is the selection of goals upon which the
In this regard, Lin and Lin add that, "The Chinese personal computer manufacturer wanted to increase its share in Western markets. The acquisition hoisted the manufacturer from 9th place to 3rd place in terms of PCs sold. These acquisitions illustrate China's desire to spend low-cost money to acquire existing brands and distribution access, as well as securing additional outlets for other Chinese produced goods" (2008, p. 32). Planning and control. Although
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upper and lower control limits for a sample size of 100? Ratio when process in under control: 10 to 1,000,000 = .00001 Thus: Upper Control Limit: .009497 Control Limit: .00001 Lower Control Limit: . (Shmueli, 2005) (Defects per sample, 100) UCL = 0.009497 CL = 0.000010 LCL = 0. Recompute the upper and lower control limits for a sample size of 10,000? Ratio when process in under control: 10 to 1,000,000 = .00001 Thus: Upper Control Limit: .030100 Control Limit: .000100 Lower Control Limit: . (Shmueli,