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Having influence on a situation can often mean that the person is willing to let other people take the credit. Being humble enough to allow other members of a team to shine is a leadership trait that is difficult for some to cultivate, but can lead to superior results in the long run because morale and trust are developed in the group. Let's say a group is entrusted with the responsibility of developing a new software solution to a problem related to accounting. The leader of the group is a software engineer, who writes down some ideas on a dry-erase board during the brainstorming session. Several members of the group are also software engineers, who contribute the coding that eventually results in the most effective solution to the problem. When it comes time to present the solution to the accounting manager, the team leader has the opportunity to name…
Microsoft Antitrust Issues and Investigations
Monopoly conditions can be defined by an array of circumstances that a company can find itself in if it does not have any reasonable competition. These conditions can manifest in a variety of ways and in some cases it is only reasonable to have one company provide goods or services; such as in the case of utilities or internet because these services require massive infrastructure investments to build which creates barriers to entry for other firms in the market. Many of these institutions are regulated by the government to ensure that prices are not raised to an extent that they create a large deadweight loss to society; a price that is higher than the market equilibrium in which marginal revenues equal marginal costs. In the event that a monopoly situation is created, the government can intervene in its operations to attempt to remedy the negative…
Chan, S. (2011, May 11). Long antitrust saga ends for Microsoft. Retrieved from The Seatlle Times: http://www.seattletimes.com/business/microsoft/long-antitrust-saga-ends-for-microsoft/
The Washington Post. (2000, April 3). Conclusions of Law and Order. Retrieved from The Washington Post Online: http://www.washingtonpost.com/wp-srv/business/longterm/microsoft/documents/col1.htm
Loblaw Strategy in Wake of Wal-Mart Entry
Comparison of Loblaw's strategy and performance with Wal-Mart.
External and Internal analysis of Loblaw
PESTEL Analysis for Loblaw
Porter's Five Forces
VRIO Frameworks Analysis
Comparison of Loblaw's strategy and performance with Wal-Mart.
Loblaw's was the largest supermarket in Canada with a market share of nearly 35% in 2005 and 609 corporate and 427 franchised stores throughout every province within the territory of Canada. It is also the number one seller of branded consumer packaged goods by sales in Canada.
The corporate strategy of Loblaw is hinged upon the creation of private labels and the offering of a range of products under its own brand. the company has also consolidated its distribution centers and merged many of them to reduce costs along with the closure of stores that were unprofitable. The company seeks to totally capitalize on the fleet and manpower that it posses.…
Email to a Training Vendor
When writing an email to a potential supplier on the first occasion, a little consideration and preparation is beneficial, giving a more professional appearance and provide sufficient information to facilitate meaningful communication. The following is an example of a first contact email for a scenario in which a company is seeking a supplier to develop and deliver a new leadership training program. Where possible the email should be addressed to an individual, with the name used in the initial greeting, and should provide sufficient detail to ensure that the potential supplier is suitable. Concurrently, the email should also allow for flexibility during the negotiation phase, too much detail and too many demands may be off putting to a potential supplier, and may reduce the ability to enhance the contract that is to be negotiated with the suppliers knowledge and input. In any outsourcing scenario, the…
Conceptualizing a "Sustainability Business Model"
Stubbs, W., & Cocklin, C. (2008). Conceptualizing a "Sustainability Business Model." Organization & Environment, 103-127.
There are many new pressures in the modern global business environment that require firms to think about sustainability in new ways. The authors of this article believe to quell these pressures organizations will have to literally transform the paradigms that they are operating under. Furthermore, the authors believe that the dominant neoclassical model cannot be supplemented with new addendums or additions that will be adequate in regards to building sustainable business. That is, a new system, new metrics, and new ways to collaborate with deeply rooted culturally capabilities must be introduced on the firm level to truly achieve sustainability. The article uses two case studies to support the hypothesizes and this review will discuss the authors' claims as well as these case studies.
The business world operated under…
Stubbs, W., & Cocklin, C. (2008). Conceptualizing a "Sustainability Business Model." Organization & Environment, 103-127.
Volkswagen knowingly used the software in its emission systems for its diesel cars sold in the U.S. which suppressed the emission readings to suit the requirements of the regulators in 2014-15. The company used these reduced emission readings to market and sell the car not only in the U.S. bit also in other parts of the world including Europe. The company used these reduced emission readings to aggressively market its cars and enhance business. Martin Winterkorn was the CEO of the company at the time of the incident.
This incident or decision by the top bosses of Volkswagen was highly unethical as it violated the established ethical norms of business. They resorted to misinforming the customers. The company willingly and willfully used the software to misinform customers through its marketing campaign. The customers were falsely drawn into thinking that the vehicles of the…
McDowell, B. (2000). Ethics and excuses. Westport, Conn.: Quorum Books.
Moon, C. (2001). Business ethics. London: Economist.
Apple Corporate Governance
Apple is a business that has done very well for itself over the recent years. There have been some corporate struggles from time to time and they recently lost their transformative leader in the form of Steve Jobs. However, they have mostly weathered the storms quite well. However, there have also been some missteps and many of them center on some form of corporate governance. At the same time, they have done quite well in some matters relating to corporate governance. Some of the good things are bad to some and the others are vice versa or otherwise different. The author of this report will get to the bottom of what is meant by that as the report goes on. hile Apple has mostly kept its proverbial nose clean when it comes to corporate governance, there are some things that they should probably pay more attention to.…
Apple. "Customer Letter - Apple." Apple. N.p., 2016. Web. 28 Feb. 2016.
Bilton, Richard. "Apple 'Failing To Protect Chinese Factory Workers' - BBC News." BBC News. N.p., 2014. Web. 28 Feb. 2016.
Najar, Julfikar. "Bangladesh Police Charge 41 With Murder Over Rana Plaza Collapse." Nytimes.com. N.p., 2015. Web. 28 Feb. 2016.
OSHA. "Welcome." Occupational Safety & Health Administration. N.p., 2016. Web. 28 Feb. 2016.
What examples of the history of a particular social problem or construct could you use to illustrate the importance of an historical perspective to social work practice?
The prevalence of false confessions and coerced guilty pleas has received renewed attention, in light of the use of DNA evidence to prove the innocence of persons convicted of serious crimes (Innocence Project, 2011). To date, 289 individuals have been exonerated through post-conviction examination of DNA evidence. Of these, 17 were on death row and 70% are members of a minority group. Allegations that race plays a significant role in wrongful convictions are hard to argue against when the most recent U.S. Census estimates indicate that 72.4% of the populace is Caucasian (U.S. Census Bureau, 2011). More to the point, African-Americans represented 62% of the DNA exonerations despite making up only 12.6% of the population. In contrast, Caucasians represented 28.4% of the…
Cipes, Robert. (1966 Sep.). Crimes, confessions, and the Court. Atlantic Monthly. Retrieved 9 Apr. 2012 from www.theatlantic.com/past/docs/unbound/flashbks/oj/cipesf.htm.
Finn, Janet L. And Jacobson, Maxine. (2008). Just Practice: A Social Justice Approach to Social Work, 2nd Edition. Peosta, Iowa: Eddie Bowers Publishing.
Innocence Project. (2011). Facts on post-conviction DNA exonerations. The Innocence Project. Retrieved 9 Apr. 2012 from http://www.innocenceproject.org/Content/Facts_on_PostConviction_DNA_Exonerations.php# .
International Rescue Committee. (2012). The IRC in Tucson. Rescue.org. Retrieved 10 Apr. 2012 from http://www.rescue.org/us-program/us-tucson-az .
Employers could also misuse data to their advantage. For example, when considering a new employment prospect, if a company discovered, upon consulting with the individual's previous employer, that he or she had contracted cancer several years ago, they might decide to forgo hiring the individual. Also, by virtue of a prospective employee's age, location, and demographic profile, they might conclude that she was statistically likely to have a child within three to five years, and thus decide not to hire her because of the potential expense she might incur due to maternity leave. The surmises derived from data mining are not always accurate, but many organizations would jump at the chance to avoid any possible financial or legal risk, even if this would be unfair to an individual, ethically and morally.
Data dredging, data fishing. (2010). B2B. etrieved February 13, 2010 at http://www.businesspme.com/uk/articles/technologies/13/Data-dredging,-data-fishing.html
Data dredging, data fishing. (2010). B2B. Retrieved February 13, 2010 at http://www.businesspme.com/uk/articles/technologies/13/Data-dredging,-data-fishing.html
However, the question remains of the need to balance the patient's desire for an active life with the risk of heart disease. hat if the patient wishes to take the risk, given a relatively minor family history of heart complications? hat if NSAIDs are too upsetting to his or her stomach to be bearable, or if he or she has a better response to COX-2 inhibiting drugs? So long as Merck openly disclosed the risk to consumers, it could be considered ethical. However, someone could counter that since heart attack is a 'silent' killer, but the less dangerous but more uncomfortable stomach discomfort and pain could deter individuals from substituting Advil or Motrin, leaving Vioxx as a dangerous option is still ethically tenuous, especially given the vigorous and effective marketing campaign of the corporate drug giant.
Vioxx was recalled from the market in 2004. But only months before the recall,…
Gitlin, Jonathan M. "Vioxx and the coxib controversy."Ars Technica. October 17, 2004.
June 12, 2009. http://arstechnica.com/science/news/2004/10/science-20041017.ars
"History of Vioxx and Celebrex." Arthritis-Glucosamine.net. 2005. June 12, 2009.
The people that are still married even though he or she had an affair, but they worked it out, got through it, and got past it - that's commitment. The elderly woman that sits by her husband's bedside every day as his life slowly slips away - that's commitment. The man or woman that stands by his or her partner and the life he has chosen even though their child was born severely handicapped - or maybe they cannot have children at all - that's commitment. The elderly man who painfully makes his slow way to the cemetery to lay flowers on his wife's grave, even though she's been gone 10 years, and there's never been anyone else - that's commitment.
Commitment is about the small things in life much more than the big things. The big things, like why there is life in the first place and how come…
Communication Process and Provide xamples of How They Can ffect Change in an Organization
First and fore most the paper starts by giving the meaning of the word communication then move further to looking at how well-organized managers do communicate with there seniours and juniors after which the paper will focus on the principal or common obstacles to effective communication and finally the verified modus operands to effecting communication.
In the view that the word communication has many definitions, this leaves us with no alternative but to bring two on board whereby one of this being barter of feelings, messages or even information as by vocalizations, signals, inscription or even deeds another one being the ability and modus operandi by means of language efficiently to pass on information or thoughts and ideas to the other party. Communication comes with a bigger package than just maintenance of those people surrounding you…
About: Deborah K. Zmorenski, MBA, is the co-owner and senior partner of Leader's Strategic Advantage Inc., an Orlando, Fla.-based consulting firm. During her 34-year career with the Walt Disney World Company, Debbie held leadership positions in restaurant management, human resources, training and development, customer service, production manufacturing and resort operations. She is a recipient of "Partners In Excellence," Disney's most prestigious corporate award. For more than five years, she was a senior facilitator and content specialist with the Disney Institute. Today, with LSA, she travels the globe providing executive coaching and strategic partnering, enabling organizations to implement and maintain organizational change.See Authors Posts (23)(2009) Effective communication: Turn this weakness into a strength, Inc.
Another problematic paradigm in qualitative study is standards. The standards to which a study is held are often applied only after the completion of the project, when it is too late to make changes to decisions and problems experienced in the field. Reviewers are disconnected from the research process, and can therefore not truly assess the quality of the process used to arrive at the conclusions of the study. Hence the standards may be set at a level that is too high or too low to truly indicate the value of the study for the academic world (Morse et al.).
To remedy this, Morse et al. suggest the process of verification. This is a process by which each step of the research process is investigated for its quality and rigor before being built into the final product. Hence any mistakes relating to the process can be eliminated before it is…
Cano, Virginia. Reliability & Validity in Qualitative Research. http://www.qmuc.ac.uk/psych/Rtrek/study_notes/web/sn5.htm
Colosi, Laura. (1997). Reliability and Validity: What's the Difference? http://www.socialresearchmethods.net/tutorial/Colosi/lcolosi2.htm
Golafshani, Nahid. (2003, Dec 4). Understanding Reliability and Validity in Qualitative Research. The Qualitative Report, Vol 8, No. 4. www.nova.edu/ssss/QR/QR8-4/golafshani.pdf
Morse, Janice M., Barrett, Michael, Mayan, Maria, Olson Karin & Spiers, Jude. (2002, Spring).
Benin Bronzes are an example of culture and representation encapsulated in art work. Although these artifacts in themselves contain so much controversy because of the way that they were originally attained, it brings cultural, racial, and aesthetic representation to a society that sometimes seems to forget that there were once societies vastly different from one's own. These Benin Bronzes in themselves contain historical representation from a time now forgotten and very little appreciated (Gore 2008). These are examples of artifacts that need to be properly situated in locations that will bring vast amount of interest and understanding of their value.
The most appropriate location to display the Benin Bronzes would be in a place that would be accessible by all those who wish to appreciate the cultural and aesthetic importance of these artifacts. Museums would be a great choice, but only those that are completely dedicated to the preservation of…
Gore, C. (2008). Art, Performance, and Ritual in Benin City. Edinburgh University Press: Great Britain. Print.
Fur, Y.L. (2009). Musee du quai Branly: The collection: Art from Africa, Asia, Oceania, and the Americas. Flammarion Publishing Group: Paris, France. Print.
Given an example of a strategic business plan, evaluate the plan and provide recommendations on how the plan could be improved to include more effective planning and decision-making.
A strategic business plan defines the business, quantifies and explains the existing market of the business, quantifies the business' current market, products, services, strategic propositions, routes to market, customers, case studies, sales/marketing/advertising plans, competitors, and potential strategic actions in the near and long-term future of the business. For example, when Starbucks was planning to enter Japan it might define its business as a coffee retailer and cafe, its customer target as younger twentysomethings, its products as coffee beverages and ground beans, its services as making coffee and providing side pastries and sandwiches, its strategy as marketing itself between fast food and formal sit-down restraints, its routes to market as usurping the traditional generic coffee market, its customers defined as individuals…
Example of an Organizational Problem
An Analysis of a Failed IT Project at the Los Angeles Unified School District
In January of 2007, the Los Angeles Unified School District began using a new ninety five million dollar IT enterprise system built by SAP with Deloitte Consulting managing the project (Bowers, 2009). The system was built because the entire existing infrastructure was outdated and consisted of a variety of different software systems that were put together piece by piece over the years. As a result, the schools administration capacity was deemed to be very inefficient and many of the IT functions were redundant across departments. Therefore, the entire school system could reduce the amount of administrative work needed to maintain the schools if the system was modernized.
However, the project was deemed to be a horrific failure in regards to the schedule and the budget. Furthermore, once…
Bowers, T. (2009, April 22). IT projects fail most often due to organizational issues. Retrieved from Tech Republic: http://www.techrepublic.com/blog/career/it-projects-fail-most-often-due-to-organizational-issues/733
Project Example & MBTI
The author of this paper will offer a fictional project team scenario and bridge in the Meyers Briggs frame work vis-a-vis teamwork as well as other important facets of what makes a good project team and what makes a bad one. The author of this response is using a fictional example so it can be best tailored to the topics being discussed and so that there is no concern about "dealing dirt" on someone else's struggles.
The fictional project scenario that shall be used will be a project that shall engage in the analysis and selection of a new enterprise resource planning solution. The author chose such a project because so many of those sort of projects end miserably (either before, during or after implementation) and a lot of the reason for that are people not working together properly and the Meyers Briggs…
Bogardus, a.M. (2009). PHR/SPHR: Professional in Human Resources certification study guide (3rd ed.). Indianapolis, Ind.: Wiley Pub..
CAPT. (2012, December 11). Estimated Frequencies of Types - CAPT.org. CAPT: Training, Books, Research for MBTI, Archetypes, Leadership, Psychological Type.. Retrieved December 11, 2012, from http://www.capt.org/mbti-assessment/estimated-frequencies.htm
MBF. (2012, December 11). The Myers & Briggs Foundation. The Myers & Briggs Foundation. Retrieved December 11, 2012, from http://www.myersbriggs.org/
McLeod, S. (2012, December 11). Maslow's Hierarchy of Needs. Simply Psychology - Articles for a level and Degree Students. Retrieved December 11, 2012, from http://www.simplypsychology.org/maslow.html
Ethics and Morality
One example where the moral judgment of Kant and utilitarianism might conflict is in the nuclear bombing of Nagasaki and Hiroshima. Where Kant would argue it is always wrong to kill innocent civilians, utilitarianism would hold that in order to more quickly end World War II, and thus potentially save countless additional lives, the bombing would satisfy utilitarian calculus. An example where Kantianism and libertarianism would conflict may be in the instance of the use of recreational drugs. Kant would argue that recreational drug use harms others by creating a trade/market that is filled with criminality; or drug use can be harmful if the eventual hospitalization of the user takes up medical resources that otherwise would go to those who are ill through no fault of their own. A libertarian may argue that the use of illicit drugs is an act of free choice and the user…
Symbol is an image that conveys an idea to the viewer. For instance, the Golden Arches symbol used by McDonald's conveys the idea of fast-food -- a burger and fries with a Coke to go, picked up at the drive-thru window. One little symbol puts in the mind an idea and can even put in the will a desire for something that was not there a moment ago. Symbols have the power to ignite one's imagination and to move one's will to behave in accordance with the ideas embodied by the symbol. Thus, the Christian cross can be a symbol that reminds one to behave like Christ, to serve as an example of goodness, mercy, charity and truth to the world. However, not all symbols have the same effect on people. While the Golden Arches of McDonald's might inspire hunger in some, it can inspire revulsion in others (depending upon…
Gore writes of the time when a Nordstrom's employee found a person with a flat tire outside the store and stopped to help them change the tire, taking time from their job to do so. There is also the stories that border or urban legend of how Nordstrom employees will go to competing stores to get the exact pair of shoes and size a customer requires. The Nordstrom's culture thrives on these success stories and has as part of its mission and values statement the infusing of empowerment in every employee. This "whatever it takes" attitude to customer service is the gold standard in retailing, with only a select few retailers globally able to match Nordstrom's ability to deliver consistent and exceptionally high levels of customer service.
Aguirre, Calderone, Jones (2004) -10 Principles of Change Management. esilience eport, Booz, Allen Hamilton. New York, NY. Accessed from the Internet on…
Aguirre, Calderone, Jones (2004) -10 Principles of Change Management. Resilience Report, Booz, Allen Hamilton. New York, NY. Accessed from the Internet on June 17, 2007: http://www.strategy-business.com/resilience/rr00006?pg=all
CRMBuyer.com (2007) - the Revolution Your Customers Want. CRMBuyer.com. Louis Columbus. May 18, 2007. Accessed from the Internet on June 16, 2007 from location:
Four Seasons (2006) - Employee Empowerment Contributes to the Customer Service Experience. August 17, 2006. Glenn Ross. Accessed from the Internet on June 16, 2007 from location:
Give Three examples Levitt's lasting contributions business / marketing practice.
Levitt's most lasting contributions to business and/or marketing practice
According to Theodore Levitt's 1975 essay on "Marketing myopia," first and foremost, it is vital that businesses remember that they are in the business of serving consumers, rather than serving their own ends. Hollywood is not in the 'motion picture business,' rather, it is in the entertainment business. The fact that 21st century Hollywood understands the need to be customer-oriented is manifested in the many tie-ins Hollywood has orchestrated with its DVD, video game, and celebrity-related promotions, which are tailored to meet consumer demand and the rapidly-changing media economy. Most successful companies are not known for producing a singular product, rather they have learned to morph and to change their product to respond to current consumer needs. Being product-focused means that once the product and/or a specific mode of product…
Levitt, Theodore. (1975). Marketing myopia. Harvard Business Review.
Solving Linear Equations
Solving Linear Equations (including fractions)
(1/2)x = 4 + x multiply by (2/1) or
x = 8 + 2x
-8 = x, or x = -8
Intro to Functions
f (x) = 7x + 9
evaluate for x = 3
solve arithmetic f (3) = 30
A line passes through (-5, 7) and (10, 17)
Find the rise (y2 -- y1)
Find the run (x2 -- x1)
Slope = rise/run
Finding the Equation of a Line
A line has a slope of -5/8 and a y intercept of (0, 3)
Standard linear equation from: y = mx + b, where m = slope and b = y at x = 0 (y intercept)
y = -(5/8)x + 3
Factor 3x2 + 4x --
The only way to create 3x2…
Gradually the Greek hero recognizes (peripeteia) that his visitors are the hated Greeks who once abandoned him, in disguise. Philoctetes denounces the foul plot and demands back his bow, realizing once again he is alone in the world. (anagnorisis)
In Euripides, "Hippolytus," pity and fear (pathos) is evoked by Phaedra's unbridled passion for her stepson Hippolytus. The recognition element of the drama (peripeteia) comes when both Phaedra and Hippolytus see that their mutually incompatible desires both for others (in the case of Phaedra) and also to be removed from others (as expressed in the character of the young, title son of Theseus) are inescapable. This recognition is shortly followed by the terrible peripeteia of Theseus that his wife has lied to him and he has cast off his son as nothing, for nothing. The final tragic anagnorisis comes with Athena's visit. Athena exposes Theseus' folly of his love for his…
social cultural effects money. Use concrete examples readings; addition
The social and cultural effects of money are quite considerable. However, they must be viewed within the proper sociological and, indeed, anthropological context for their effects to truly be appreciated. Money, regardless of the denomination or type of currency, is a capital means of procuring essential needs. Its value is strictly related to its ability to procure essential goods which are those pertaining to the basic elements that humans need to exist such as food, clothing and shelter. Therefore, the social and cultural effects of money are more accurately described as those relating to the things that money can afford or provide. Viewed from this perspective, there are several discernible ramifications that money engenders within contemporary and previous societies, all of which are related to the provisioning of essential elements of human existence.
Elucidated within the point-of-view of the preceding thesis,…
M2Global Technology Ltd. has a specific metric that determines CEO and managerial pay based upon a combination of financial returns, efficiency, and customer satisfaction.
Stock options with restrictions that cannot be 'cashed out' for a number of years, or forms of equity that are dependant upon long-term goals also reduces the incentive for CEOs to quickly and artificially boost stock prices. They ensure that the CEO has a real, financial stake in the long-term health of the company. There is also growing agreement that hefty, unrestricted severance packages send the wrong message to CEOs -- and golden parachutes are also highly unpopular amongst ordinary shareholders.
But as important as these incentives may be, perhaps the best prescription for success is a good choice of a CEO with a managerial style is a good 'fit' for the company culture. A CEO who wishes to succeed and foster his or her reputation…
As for the example of the Christian parents -- in their belief system they believe that they are telling their adolescent the truth when they say that God exists, just as surely as Nietzsche believes that God is dead. They can affirm their faith to their child, but they cannot force him or her to believe in God. The truth, in this case, is subjective, and what is 'true' is that the parents believe in God and the adolescent does not believe in God (or doubts), and to force him to say that he does believe in God without question would be a lie. To force the child to lie would even be wrong according to the parents' own belief structure, as believing in God for a Christian is more than simply mouthing words or obeying the protocols of a ritual. So, yes, one should always tell the truth --…
Here he is talking about the same ideal of non-violence for the sake of mental purification. Yet he gives a violent example when describing how this tranquility works. He says: "Take, for example, Emperor Shun's execution of the four criminals. They themselves had committed the crimes and Shun, therefore executed them. Did Shun have any personal feeling or selfish desire in the matter?..." So it appears that the important this is not avoiding all forms of violence in the world or in action, but avoiding all forms of violence of the mind. So a martial artist in the above example may be able to intervene violently to stop a rape, and yet do so without any hate or anger in his heart.
That this is an internal peace is obvious when it is contrasted to the negative ideal of judgementalism or anger. Many people would argue that society should execute…
This fear is intensified in the close quarters of prisons. Also, as noted in "Police Control of Juveniles" of Donald J. Black and Albert J. Reiss, Jr. both groups use techniques of fear and intimidation to deal with such a hostile environment. The police use their authority to intimidate prisoners or potential convicts on the street, while convicts use their potential menace and the real or threatened use of violence to assert authority against one another.
The process of "prisonization" and "policization" thus both involve the entry of the individual into a unique subculture, different from those ordinary persons inhabit. Like all human beings, there is a desire for survival, group approval, and esteem, all of which are met, according to the dictates of prison life, by obeying the rules of the social hierarchy. Prisoners are continually watched and monitored for deviant behavior, and these prisoners watch the police to…
Examples of Good and Poor Marketing
Marketing is a unique science. Offering a quality product or having a recognized brand name are neither guarantees of success in the retail or service industries. The discussion here on both good and poor examples of marketing will demonstrate the high variance in results which are instigated by different marketing strategies.
Perhaps the most famous example of a major brand name stumbling terribly in a large marketing campaign is Coca-Cola, which attempted to introduce 'New Coke' to the marketplace in the mid-80s. The U.S. Data Corporation accurately describes this as the worst marketing blunder of all time because it seemed to so aggressively undermine exactly what made the product special and distinctive. In the Data Corporation's analysis, "what made New Coke such a bad marketing idea is that it essentially celebrated 100 years of a popular product by throwing out…
Fuhrmann, D. (2009). Pop Culture History: Cabbage Patch Kids. The Daily Journal.
Plays, M. (2013). 12 Epic Marketing Fails that Made the World Cringe. Hubspot.
U.S. Data Corporation. (2009). 15 Worst Marketing Blunders of All-Time. Usdatacorporation.com.
regional planning, some examples, which will be used, are the Tennessee Valley Authority, Regional Planning in New York City and its surrounding counties and the Appalachian Regional Commission. Regional planning is an important factor, which have to be considered by the government and its authorities. Regional planning departments should be formed in the countries all over the world so that these departments can work in the best interests of the people and can provide them with the better standard of living with in the country. Planning is an initial process in order to gain success and prosperity in any area; regional planning departments are formed for the purpose of serving the people for providing them with better housing and living facilities.
The start of any planning process is to develop a Planning Committee. The committee should consist of no more than seven people that come from a variety of backgrounds.…
As retrieved from Appalachian Regional Commission http://www.adeca.alabama.gov/content/adm/arc/arc.aspxOn May 1ST, 2004
As retrieved from About ARC History of ARC
On May 1ST, 2004
conditions is M&a activity more likely to create rather than destroy value? Use case examples and appropriate academic frameworks to support your answer.
Globalization & Merger and Acquisitions
M&A and Cultural Problems
The Multi-Cultural Organization
The Nokia-Microsoft Case
Microsoft changed Nokia Culture to Gain Value
Other Value Propositions that Microsoft Considered
Mergers and acquisitions have become an integral part of international business, companies, in an effort to expand their market, look to enter new markets through the strategy of mergers and acquisitions. Mergers and acquisitions are an important, fast and effective way to enter markets. This is also an effective business strategy to gain market share quickly and reduce competition by buying out rival companies if possible.
Merger and acquisitions also comes with their share of problems, especially problems that relate to functioning in an environment that is often alien to a company that leads the merger and acquisition. There…
Ben-Aaron, D. (2010). Nokia Names Microsoft's Elop CEO as Apple Wins Market. [online] Bloomberg.com. Available at: http://www.bloomberg.com/news/2010-09-10/nokia-hires-microsoft-s-elop-as-chief-executive-to-reverse-losses-to-apple.html [Accessed 30 Aug. 2015].
Canals, J. (n.d.). Leadership Development in a Global World.
DePamphilis, D. (2008). Mergers, acquisitions, and other restructuring activities. Amsterdam: Elservier/Academic Press.
Diamond, J. (2005). Collapse. New York: Viking.
Nanney et al. (2007) state that policies aimed at promoting nutritional awareness in schools and about local healthy food choices would influence the food choices that people make within their own homes, possibly leading to better health outcomes.
Past studies on obesity in Missouri have identified obesity risk factors and nutritional deficiencies in populations of inner city youth, rural elderly, rural poverty-stricken, and rural youth (Kohrs, Wang, Eklund, Paulsen, & O'Neal, 1979; Kohrs, O'Neal, Preston, Eklund, & Abrahams, 1978; (Kohrs, Nordstrom, O'Nea, Eklund, Paulsen, & Hertzler, 1978). Previous measures to address obesity in Missouri have focused on school nutrition programs. However, the obesity rates continue to rise, and Missouri has adopted a program through the establishment of the Missouri Council on the Prevention and Management of Overweight and Obesity aimed at increasing activity levels, improving nutritional intake, creating an effective health care system, and creating effective obesity-related policies (Missouri Department…
Boehmer, T., Lovegreen, S., Haire-Joshu, D., & Brownson, R. (2006). What Constitutes an Obesogenic Environment in Rural Communities. American Journal of Health Promotion, 411-421.
Casey, a., Elliott, M., Glanz, K., Haire-Joshu, D., Lovegreen, S., Saelens, B., et al. (2008). Impact of the food environment and physical activity environment on behaviors and weight status in rural U.S. communities. Preventive Medicine, 600-604.
Centers for Disease Control and Prevention. (2010). Obesity and Overweight. Retrieved June 25, 2010, from Centers for Disease Control and Prevention: http://www.cdc.gov/obesity/
Centers for Disease Control. (2010). U.S. Obesity Trends. Retrieved June 23, 2010, from Centers for Disease Control:
But the fact that Catherine is still drawn to Heathcliff indicates that this apparent veneer of civilization is not 'real' and merely a surface manifestation of finery, not evidence of Cathy's real nature. Catherine lives in a state of internal exile: her soul is at odds with how she is expected to behave, as an upper-class woman and as a wife.
Perhaps the most extreme statement of Catherine's sense of internal exile is her desire to be with Heathcliff rather than in heaven. This statement foreshadows her early death and her haunting of Heathcliff as a tormented spirit. Even though she is 'supposed' to be happy in heaven (and a happy wife and mother when married to a rich man), Catherine is only happy in the presence of a man who satisfies her passion. She feels a sense of alienation, no matter what her location, except when she is with…
Do you think Nokia's strategy to enter the content area is more successful than the mobile operator Vodaphone's $38 billion attempt to enter the content area? Why or why not. Explain using information from the case or your own research.
Nokia will be more successful than Vodaphone because its senior management realizes that for any content management strategy to be effective there must be an open architecture and revenue sharing with services partners to be effective. One of the key concepts of the Ovi service is to create and support an open architecture that allows services providers to customize the experience and share in revenues (Economist, 2008). As a result, Nokia has been successful in attracting British-based telecom services provider Orange to use the Ovi portal as part of a revenue-sharing arrangement. Nokia apparently has seen that the "walled garden" strategy does not work and has gone to a more…
Economist.com, 2008. Business: Ovi go again; Nokia. (2008, December). The Economist, 389(8609), 84-8/5.
Jack Ewing. (2008, November). Nokia Brings the Web to Emerging Markets. Business Week (Online). Accessed from the Internet on June 8, 2009: http://www.businessweek.com/globalbiz/content/nov2008/gb2008114_268373.htm?chan=globalbiz_europe+index+page_top+stories
Anssi Vanjoki. (2005, November). Nokia Shifts Focus to Music, Photos and TV. America's Network, 109(11), 28-29.
Wireless News, 2007. Nokia Ramps Up with New Content Partners for Video Center. (2007, October). Wireless News,1.
Grace lives in a house, a house that bakes its residents like an oven, because it is really too hot and unsuited for life in a desert. Still, holding onto her status, Grace lives in a European-style dwelling, with stiff and uncomfortable furniture as an example of her wealth. Grace was born poor, but because of the oil-rich nature of her land, she has acquired status within her community. The piano she longed for as a young girl is not played, and rots, but Grace does not care, because her ability to buy it is testimony to the fact, in her eyes, that she has done something significant with her life.
In short, Grace has fully embraced all of the myths of capitalism within American culture. However, at the beginning of the book, she is dead, murdered, it is implied because of her wealth and the jealousy her wealth stirs…
Case example: John
Counselor: You say that you are currently experiencing stress. What is currently your biggest life stressor?
John: Definitely my job. I wish DJ-ing paid as much as my day job, and provided me the security that my day job offers me.
Counselor: What is so stressful about your job at the computer company?
John: Everything depends on me. The hours are long, and if I screw up, the whole system could crash. Plus, it's difficult to balance my hours as a tester with my work as a DJ. I stress out about work and I stress out about doing the work that makes life meaningful.
Counselor: You said before that one of the ways that you cope with stress is through drug use.
John: Yeah, but not a lot. Just some marijuana to unwind after work sometimes and some cocaine to make it through the…
Motivational interviewing principles. (n.d). Our Daily Bread.
Retrieved May 24, 2011 at http://www.ourdailybreadmissions.org/MI%20Principles.htm
An example of a short-term project that Wal-Mart undertakes is opening a new store. The company regularly opens new stores, and it takes several months from start to finish for the project. New stores have a relatively infinite life, so they are a capital project, but they are short-term in nature before they begin earning revenues of their own. The life span of the project indicates that equity may be more appropriate for this project. For a short-term project, equity typically comes from working capital by way of retained earnings.
For a short-term project at Wal-Mart financing should be done from cash. The financing decision should be made on the basis of a company's ideal capital structure and the cost of capital, but also should be made with consideration for the company's existing balance sheet. For Wal-Mart, the balance sheet has sufficient capital - $7 billion in cash for…
Macroeconomic and Microeconomics Differences With Examples:
Microeconomics and Macroeconomics are two separate branches of the same field, economics. Together they help us better understand the market dynamics and economic forces that shape them. Macroeconomics deals with the aggregate performance of the economy, the industries and discusses such serious issues as inflation, unemployment and growth. Microeconomics on the study hand is solely concerned with the smaller picture. It is mainly concerned with the performance of units that make the economic whole. It economics were a big picture; microeconomics would be the pieces that complete the picture. Macroeconomics on the other hand looks at the bigger picture. When we discuss the performance of one organization e.g. IBM or Dell, we are talking into consideration the microeconomic viewpoint. But when we talk about the entire computer industry on the whole, this is when macroeconomics comes into the picture.
Basically the entire economic study…
Peter Curwen, Peter Else; (1990) Principles of Microeconomics; Unwin Hyman. London.
Perloff J.M (2004) Microeconomics; (3rd Ed) New York City, NY: Pearson Addison Wesley
Energy moves between producers and consumers/decomposers, and the nutrients from soil or air (minerals, etc.) move into the producers and the consumers. All are linked together, regardless of the biome, but food levels have tropic levels and positions. This starts with a basal species that feeds on no other living creature, then moves up to where something consumes something else in order to survive:
(Yellow line is transfer of energy; red arrow is transfer of nutrients).
Simple Biome Food Web of an Arctic shore area
1. Within our example, the primary producers are the zooplankton and phytoplankton which are consumed in part by every other animal in the food web except the top carnivore. The top consumers are the carnivores (polar bears, orca) that subsist on the top mammal and bird consumers (seals, walruses, penguins). This level also consumes the fish level, but also, at times the crustacean (D) levels.…
management challenges of globalization? For example, what aspects of the U.S. legal-political institution could prove difficult for a Chinese firm operating a factory in America? You can provide your own examples if you wish.
Economic globalization has not created a global culture. A firm doing business in China will have to cope with a very different legal and political environment than that which exists in the United States. Bribery and corruption is often an accepted part of life in the developing world. Also, workers may be used to different standards of living and relationships with managers than in the U.S. For example, the workforce of Europe is heavily unionized and has a higher level of expectation of worker benefits (such as sick days) than American workers because of the social services provided by the government in EU nations. Wal-Mart's venture into Germany was disastrous for that reason. "One Wal-Mart employee…
Chessum, D.J. (2002). A study in command and leadership.
Glass, Ira. (2012). Charles Duhigg interview. This American Life. Retrieved:
Human esource Management
Using the example of Google, evaluate whether the following H practices/policies is strategic or not. Does this H practice help the organization to achieve its goals and objectives?
In this paper, we are going to be looking at the impact of different policies and procedures on Google. This will be accomplished by studying the strategies that they are using to attract and retain employees. Once this takes place, is when we can show how these ideas have helped the firm to transform the company.
Over the last several years, the issue of employee compensation has been increasingly brought to the forefront. This is because globalization is having a dramatic impact upon firm, as they need specialized employees to deal with a host of challenges. Those firms that are able to dominate the industry are able to attract the best talent. This helps to give them a competitive…
100 Companies to Work For, 2012. CNN. Available from: [10 May 2012].
Benefits, 2012, Google. Available from:
Christianism passion "Atala" Chateaubriand. cites vivid examples .
Christianism and Passion in "Atala"
Francois-Rene de Chateaubriand's novella "Atala" is meant to emphasize the contrast between Christian communities and Native communities in North America during the eighteenth century. The text contains a great deal of Romantic narratives concerning the American background and practically turns the scenery into a heaven-like location. Even with the fact it is, at times, difficult to determine whether Chateaubriand wants readers to understand that Native American cultural values need to be respected or whether they need to be condemned, the truth is that the writer actually intends to highlight that Christianity is, to a certain degree, the only viable solution to a society that is unable to accept its destiny.
"Atala" relates to how primitive societies have a tendency to promote pious attitudes in spite of the fact that people are typically accustomed to associating them with…
Chateaubriand, Francois Rene, "Atala and Rene," (University of California Press, 01.01.1952)
Taylor, Joshua C. "Nineteenth-Century Theories of Art," (University of California Press, 08.02.1989)
Tiffany & Co: Recession Marketing Success
Price is also an incredibly important factor in times of recession. Most people assume that luxury brands are at a significant disadvantage during a down economy. Although the low cost leaders may have an advantage in regards to price, luxury brands have pricing options as well. ith an innovative pricing strategy, even luxury brands can overcome the lack of consumer confidence that plagues a recessionary period. One example is Tiffany & Co. who dropped the price of their high-end fashion jewelry by an average of nearly nine hundred dollars (Jeweller, 2010). As a result of their pricing strategy the company was able to quadruple the average profitability in their industry.
hile some retailers may be totally dependent on the price, offering coupon innovative coupon deals, the perceived value of the consumer is the primary factor to consider. For example, even though Tiffany's…
Jeweller. (2010, July 7). Tiffany Reveals Recession-Busting Strategy. Retrieved October 19, 2012, from Jeweller Magazine: http://www.jewellermagazine.com/Article.aspx?id=814&h=Tiffany%E2%80%99s-reveals-recession-busting-strategy
Food Chain and eb
Provide an example of a food chain in the area where you live.
Grass ? Deer ? Mountain Lion
Humans are parts of food chains and food webs, too. here on a food web would you typically find humans (near the bottom with the producers, at the top with the carnivores, or somewhere in between)?
Human beings are found near the top of food webs and chains. e are not carnivores, but omnivores, meaning we can eat both plants and animals. There are some animals which prey on human beings, but there is no animal that feeds exclusively or nearly exclusively on animals.
hat are some of the advantages of being part of a food web rather than a food chain?
As a member of a food web rather than a food chain, the organism has more options about what they can possibly eat. For example,…
Mason, K. (n.d.). Retrieved from http://www.glerl.noaa.gov/pubs/brochures/foodweb/LMfoodweb.pdf
Scott, W.B. (n.d.). Retrieved from http://www.seagrant.umn.edu/downloads/x106.pdf
Leadership in Management
Provide an example of Cognitive dissonance in the workplace?
One example of a situation in which Cognitive dissonance might occur in the workplace could be found at Disney theme parks. Disney's hires a number of "actors" to wear costumes and play different roles at the park. These individuals are expected to "act" for long periods of time such as eight to ten hours in some cases. I can image that many of these actors who are not really princes and princesses in real life would experience some level of cognitive dissonance as a result of their roles with Disney.
How would you introduce motivational theory in an environment without making disruptive change or causing other problems (such as role overload)?
Some research has indicated that there are role overload moderates the direct effects of both self-efficacy and goal level on performance, such that these relationships are positive…
Brown, S., Jones, E., & Leigh, T. (2005). The Attenuating Effect of Role Overload on Relationships Linking Self-Efficacy and Goal Level to Work Performance. Journal of Applied Psychology, 972-979.
For nurses to be truly effective in the 21st century, nurses must support expanded access to wellness promotion strategies, like having affordable and nutritious food in low-income community, more movement-friendly urban design, and expanded access to healthcare and health insurance for individuals in all locations, and in all demographic segments of America.
As nurses face increasingly cost-conscious environments, the ethical issues related to providing care for all will become even more manifest, and in promoting improved healthcare knowledge nurses must acknowledge the economic and political impact of decisions that are made outside of their immediate nursing environment.
The concept of ways of knowing, particularly aesthetic ways of knowing, is an important component of understanding why more experienced nurses seem to have additional advantages that new nurses, regardless of their technical qualifications, do not posses. I believe this is for two reasons: one, an older nurse has more hands-on…
Heath, Helen. (1998). Reflection and patterns of knowing in nursing. Journal of Advanced
Nursing, 27: 1054-1059. Retrieved February 4, 2011 at http://www.uic.edu/classes/mhpe/mhpe494dcme/Heath-reflection%20&%20knowing%20in%20Nursing.pdf
Van Sell, S.L. (2002). Nursing: Receding and evolving paradigms (editorial). ICUs and Nursing
Web Journal, (10), 73-79. Retrieved February 4, 2011 at http://www.virtualcurriculum.com/N3225/nursing-receding-and-evolving-paradigms.pdf
The 1980s (the period when onald eagan was the U.S. President) witnessed a series of government measures targeting environmental regulations. This resulted in public outrage against the anti-environmental policies of the government leading to a renewed interest in nature clubs and groups and the formation of radical groups who led strong movements to protect the environment. (vii) the post- eagan resurgence (1990s onwards) - President Bush and President Clinton did not take the radical stance of their predecessor. However, President George W. Bush has taken many measures which have weakened the environmental movement instead of strengthening it. This includes opposing curbs on greenhouse emissions via the Kyoto Protocol, supporting oil drilling in the ANW or Arctic National Wildlife ange, weakening clean air standards and lifting the ban on logging in forests.
3) How does economics determine the public's opinion regarding environmental issues? Discuss the values of the dominant social paradigm…
Bocking, Stephen. Nature's Experts: Science, Politics, and the Environment. Rutgers University Press. 2004.
Palmer, Mike. Pathways of Nutrients in the Ecosystem - Pathways of elements in ecosystem. http://www.okstate.edu/artsci/botany/bisc3034/lnotes/nutrient.htm
Redclift, M. R; Woodgate, Graham. The International Handbook of Environmental Sociology. Edward Elgar Publishing, 2000.
Schmidtz, David; Willott, Elizabeth. Environmental Ethics: What Really Matters, what Really Works. Oxford University Press U.S., 2002.
The Bay Psalm Book's version of Psalm 23 reflects a more passive version of the Lord. The verbs come at the end of the sentences. For example, it opens by saying, "The Lord to mee a shepheard is," immediately making the Lord's role more passive. This is continued later in the Psalm, where it recites, "they rod, and staffe, my comfort are." Overall, the language simply does not convey an active image of the Lord.
In contrast, the King James version of Psalm 23 portrays a very active Lord. It opens with "The Lord is my shepherd," making it clear that the Lord is actively watching over his flocks of followers. Furthermore, the Lord's rod and staff are not merely a comfort. Instead, the King James version of the Psalm proclaims, "thy rod and thy staff, they comfort me." Here, the person is not merely finding comfort in the rod…
Quality Tools in Decision Making:
Issues and Organizational Examples
In the competitive atmosphere of the business world today, it is not simply enough to have a good idea of what the present may hold for one's company or one's own personal investments. It is also important to develop organizational strategies and production goals with an eye upon the future. Critical to creating a proper decision-making strategy is the use of proper quality control tools to improve the strategy-creating process. Indeed, as noted by the authors Katherine Manley and S. Sytsma, the quality-control processes of histograms, cause and effect diagrams, and check sheets can and are frequently used to aid in any kind of process, but particularly in regards to organizational quality control in the corporate world. (Manely & Sytsma, 1999) These quality control procedures are particularly useful in business, when properly deployed because they can help managers to 'crunch' incomprehensibly…
Big Business of Low Carbs," (2004) retrieved at Personal Finance at Aol.com on 19 January 2004.
Browne, M., Kaplan, R., Keeley, S. & McCall, M. (2001). Readings in Critical
Thinking. University of Phoenix Custom Edition. New Jersey, NJ: Pearson Custom Publishing.
Powell, Bill. "Primary Colors." (19 January 2004) Fortune Magazine. Retrived on 19 January 2004 at http://www.fortune.com/fortune/articles/0,15114,574773,00.html
searching for an example that follows Aristotle's principles for creating the perfect tragedy, we need look no further than illiam Shakespeare's play, Othello. According to Aristotle, a tragedy must possess certain characteristics. These include a plot that is easily remembered and structured to arouse pity and fear within the audience. Additionally, Aristotle writes, "Such an effect is best produced when the events come on us by surprise; and the effect is heightened when, at the same time, they follows as cause and effect" (Aristotle VIIII). A great deal of importance is also placed on the action of the plot. According to Aristotle, "A Complex action is one in which the change is accompanied by such Reversal, or by Recognition, or by both" (Aristotle X). These events must "turn upon surprises" (Aristotle XI) in order to fulfill the requirements of a tragedy. Suffering is also essential for a tragic hero to…
Aristotle, Poetics. Trans S.H. Butcher. MIT Internet Classics Archive. http://classics.mit.edu/Aristotle/poetics.html . Site Accessed March 01, 2004.
Bradley A.C. "Shakespearean Tragedy: Lectures on 'Hamlet,' 'Othello,' 'King Lear,' 'Macbeth.' 1904. Site Accessed October 23, 2003. http://www.infotrac.com
Cantor, Paul A. Othello. "Southwest Review." 1990. Site Accessed October 23, 2003. http://search.epnet.com/direct.asp?an=9608042302&db=aph
Muir, Kenneth. Othello: Introduction. New York: Penguin Books. 1968.
functional literacy activities? What are some examples?
Functional literacy activities refer to activities that focus on reading or writing in direct connection to actual tasks that can be easily applied or used in the real world. For example, functional literary activities might involve reading street signs, reading maps or drafting a grocery list.
What are ways to share literature with young children? What are important factors to consider when selecting literature to share and stocking classroom libraries? What are some effective story-reading strategies (read-alouds and shared reading)?
One way to share literature with young children would be to present it in the most dynamic and hands on approach possible. For example, using puppets or dolls or figurines when presenting a new book to students can be a way to help engage students' minds and imagination. Or dynamic follow-up activities which relate to the text can also be used with success:…
Golembeski, K. (2013). Preparing for Kindergarten Begins the Year Before. Retrieved from Getreadytoread.org: http://www.getreadytoread.org/early-learning-childhood-basics/early-childhood/preparing-for-kindergarten-begins-the-year-before
Teachervision.com. (2013, January). Shared Writing. Retrieved from Teachervision.com: https://www.teachervision.com/reading-and-language-arts/skill-builder/48883.html
Virginia.edu. (2003). What's the difference among phonological awareness, phonemic. Retrieved from Virginia.edu: http://www.readingfirst.virginia.edu/pdfs/Phon_Spel_Handout.pdf
real life example, we would compare the quarterly sales over 4 years. For this the following values would be made
Misleading charts and graphs
Graphs and charts are tools for statistical analysis of data and information. Graphs and charts help identify and illustrate in a meaningful manner, the trends and details of the data.
Sometimes, data or information involves very large volume of data and would be too cumbersome to get them printed or to make non-technical people understand the trends and details of the data. On such occasions, using graphs and charts to represent the data in a simple and understandable manner is useful (Bhaduri and Ghosh, 2014).
Therefore it can be said that a graph or a chart shows thousands of information in a picture and help convey information quickly and easily to the user. The salient features of the…
Bhaduri, S. And Ghosh, D. (2014). Electroencephalographic Data Analysis With Visibility Graph Technique for Quantitative Assessment of Brain Dysfunction. Clinical EEG and Neuroscience, 46(3), pp.218-223.
Dehmer, M. And Emmert-Streib, F. (n.d.). Quantitative graph theory.
Forsyth, P. (2013). How to write reports & proposals. London: Kogan Page Limited.
Hsin-Yi Tsai, Yu-Lun Huang, and Wagner, D. (2009). A Graph Approach to Quantitative Analysis of Control-Flow Obfuscating Transformations. IEEE Trans.Inform.Forensic Secur., 4(2), pp.257-267.
United Nations is an example of what kind of non-State actor?
The United Nations is an international organization; it is usually referred to as an international governmental organization (IGO), it may also be referred to as an intergovernmental organization. It is an organization that adopts a multilateral approach.
Which type of non-state actor is defined as "sets of actors engaged in voluntary, reciprocal interactions of communication and exchange across national borders"?
Non-state actors that are undertake voluntary work will usually be a non-governmental organization. These are frequently special interest groups that are set up with specific social or environmental concerns. Examples of these include Amnesty International, The Red Cross, and World Wildlife Fund for Nature, Greenpeace.
For which of the following purposes does an NGO organize for?
NGO's are citizen-based groups which are non-profit making, and are organized for specific purposes, such as a humanitarian cause, to support community or…
The employees should be firmly committed to the firm, they are the face of a firm (also its eyes and ears). The staff focus should be involved in the process management, also their measurement and knowledge as well as initial contact with customers, all contribute to the performance of the organization.
Firms need to provide results on a consistent basis, be innovative and should respond quickly to any changes in environment for giving exceptional results and satisfying customers. Further in continuous improvement, aspects such as redesign of processes or services, upgraded technology systems, proper paperwork should be focused upon. Continuous improvement requires all firms' members to look for opportunities to improve. Overall, the continuous improvement process involves customers, leadership, employees and quality. It is the customers who determine if the firm is providing quality. They are the judges of it. The leadership is useful for setting direction of the firm.…
Brown, S.A. (1998). Breakthrough Customer Service. Toronto: John Wiley & Sons.
Buttle, F. (2004). Customer Relationship Management. Amsterdam: Elsevier Butterworth-Heinemann.
Els, W. (2003). Winning at Service. Hoboken: John Wiley & Sons.
Horrell, E. (2006). The Kindness Revolution. New York: AMACOM.
From their cereal to their numerous other brands such as Morningstar Farms, Kashi, and Keebler, Kellogg delivers many products that have remain unchanged for years, providing a conformed an high quality product tat meets consumer expectations. Their decision to pull peanut-containing products from shelves during the salmonella scare last year reflects not only good business sense, but also their commitment to quality; at the time of the recall, not a single case had been linked to Kellogg's products (Hoaks 2008).
After Sales Service
Auto manufacturers -- especially American ones -- have come under a lot of deserved fire recently for certain failed business strategies, but GM's warranty has always been well viewed by consumers and has only increased in the scope and depth of its coverage in the past few months (GM 2009). In addition to the standard 100,000-mile powertrain warranty and complimentary roadside assistance already offered by GM, their…
Alagse. (2009). "Customer focused low cost leadership strategy." Accessed 20 September 2009. http://www.alagse.com/strategy/s10.php
Fair, M. (2002). "The history of Amazon. Accessed 20 September 2009. http://www.essortment.com/hobbies/historyamazonc_ttas.htm
Gaudet, B. (2009). "Johnson & Johnson: Strong Pipeline, Compelling Valuation." Accessed 20 September 2009. http://seekingalpha.com/article/139532-johnson-johnson-strong-pipeline-compelling-valuation
General Motors Warranty. (2009). Accessed 20 September 2009. http://www.gm.com/experience/warrantyandquality/
Response to Post #1
Your example of Shaar Mustaf, founder and leader of the Take Charge Juvenile Diversion Program, Inc. does exemplify the value of programs dedicated to helping at-risk individuals, especially young people, to overcome some of the most serious challenges they face in becoming productive and law-abiding members of society. However, I am not clear from your post what style or personal philosophy of leadership Mr. Mustaf uses to achieve the worthwhile objectives of the Take Charge Juvenile Diversion Program. I would be curious to know how much of his success and that of the organization and program is a function of his substantive knowledge and the effectiveness of the organization in other areas and how much of the success of the organization and program might be directly related to leadership style or leadership effectiveness on the part of Mr. Mustaf and, more generally, within the hierarchy…
One of the best examples of one of the world's most respected artists will be on display for all to see at the Art Now Gallery grand opening ceremony in Hometown, USA. Claude Monet, one of the leading figures of the Impressionist art movement that flourished at the beginning of the twentieth century, painted a series of water lilies using stunning colors and brush techniques. One of his water lilies paintings is currently on loan to the Art Now Gallery from the New York Metropolitan Museum of Art, and the canvas will be on display to the public for the next two months. This is an opportunity you will not want to miss, as small galleries such as this rarely receive such high-profile works of art. Unless you have the chance to visit the Metropolitan Museum of Art in New York or the Orsay in Paris, you might not…
Paravic-Klijn et al. (2009) is an example of a strong level of research evidence. This is not only because the study was quantitative but because it used an integrative massive amount of material as its source. These included 119 Latin American nursing journals and 13,208 scientific documents.
The study was prompted by the realization that nurses working in regions of Latin America have difficulty in accessing research that is authored in their language and structured according to their experience and that, moreover, much of the methodology of the research material (produced by Latin American medical practitioners) is flawed. This, in turn, has historically had a negative impact on the nursing practice in Latin American regions of America. Wanting to study how Latin American nursing research developed (and the language of its scientific communication), the authors investigated relevant nursing research materials from different publications and types of documents that were geared…
1) Paravic-Klijn, T., Mun "oz-Mun"oz, A., Barriga, O. & Jimez-Contreras', E. (2009). Visibility of latin american nursing research (1959-2005).Journal of Nursing Scholarship, 41(1), 54
2) Lasater, K., & Nielson, A. (2009, August). The influence of concept-based learning activities on students' clinical judgment development. Journal of Nursing Education, 48(8), 441.
A.J., an 82-year-old female, was admitted three weeks ago with acute on chronic congestive heart failure (CHF) after presenting to the emergency department (ED) with c/o progressive worsening SOB, leg edema, and fatigue. She has a history of severe CHF, atrial fibrillation, myocardial infarction (MI), renal insufficiency, and hypothyroidism. Since admission, A.J. has needed intubation and ventilation for acute decompensated heart failure due to a massive MI. She is alert when not sedated but has been too unstable for a cardiac catheterization and has needed vasoactive medications to support her blood pressure. Her renal function has declined and plans are being made for hemodialysis. Today when speaking with A.J.'s husband, he conveys to you her nurse that "she would not have wanted all of this." "
Discuss the pros and cons of continued therapy and what role nursing can play in helping the patient and family.
This case deals with…
The Athenians have no dislike of the Melians, and are happy to let the islanders live and let live within the Athenian sphere of influence, but they will retaliate without mercy if they oppose Athenian self-interest in the region. The Melians offer Athens neutrality, which Athens says would be just as detrimental to Athenian interests in the region as an open Melian alliance with Sparta, as it would set a bad example to other Athenian colonies: "is rather islanders like yourselves, outside our empire, and subjects smarting under the yoke, who would be the most likely to take a rash step and lead themselves and us into obvious danger" (Chapter XVII). The Melians say it would be cowardice to not resist, even if it seems foolish.
Does this dialogue prove the rational actor theory of statehood that holds that states always act in their own self-interest? On one hand, the…
Thucydides. "The Melian Dialogue." From "The History of the Peloponnesian War."
26 Jan 2006] http://www.mtholyoke.edu/acad/intrel/melian.htm