Organizational Behaviour
This report focuses on the study of organizational behaviour in the hotel industry and most especially in the food and beverage department. Focusing on the organization I am attached to, the aspect of groups and group dynamics is widely explored. The paper first introduces with an introduction in which a brief explanation of the discussion is established. Part of the factors addressed in this section includes the aim and scope of the study. Additionally, the methodology of the research, the assumption, the limitations within the organization and the background of the problem are explored within the discussion. The paper then goes ahead to focus on the literature review. Here, definitions of organizational values and individuals values are provided. Also demonstrated is the manner in which organizational and individual values intersect. Further, the relationship between individual values and organizational structure is established. The report goes further to demonstrate how values of individuals within the organization influence the aspects of groups. Here, issues of group dynamics and intergroup dynamics are discussed. Furthermore, factors that manager ought to consider when managing groups are indicated. The paper then concludes with a summary of the entire discussion.
Introduction
The hotel industry constitutes one of the sectors where organizational behaviour is demonstrated in a diverse manner cutting across different populations of the globe (Kimbro, 2012). The precious sense with which different parties view this diversity is credited for the existence of the factor. As diverse as this sector is so are the departments which are associated with it. Among the most prominent departments in the hospitality industry is the food and beverage department. As in the case of my work place and just like many other hospitality premises, this department deals with the provision of dining services, clean up and kitchen facilities within the business. Diverse kinds of staff members work in this department some of which include the food and beverage manager and his assistant, food managers, restaurant managers, waiters and waitresses, cleaners, dining room operators and the wine attendant. The way these members are managed within the organization is crucial to the success of the organization (Tiwary, K, 2010).
This paper aims to address the issues that exist in organization, most particularly in the hotel industry focusing on the factors of organizational structures and design. The discussion focuses on the food and beverage department of our organization. The study takes a case study approach in which the events operations within the department together with the existing literature are considered. This discussion aims to address the assumption that individual values within organization impact on groups and how they perform. Limitations in the form of insufficient management tactics considerably exists in the organization and various plans have been instituted with the view of finding a solution to the problem which has impacted so much on the performance of the workers and hence the overall output of the organization.
Literature Findings
Values constitute one of the central aspects of organizations (Bilsky & Jehn, 1998). The fact that values run across and touch on the happenings all through organizations cannot be overemphasized. Strategic leadership and decision making are substantially considered to be factors of values in the organizational context. By definition, values are considered as those aspects that are crucial to a certain party or different parties. These parties can either be organizations or people. According to Meglino and Ravlin (1998), values at both the individual and organizational levels are of gross importance. This is because they determine the institution and development of the organizational vision.
Though related to a substantial level, organizational values and individual values differ, to some extent by definition. As Richard Black (2003) indicates, organizational values are synonymous with organizational culture. In his book "Organizational Culture: Creating the Influence Needed for Strategic Success" Black states that organizational values refer to the collective behaviours of individuals who are elements of organizations. According to the author, organizational culture is instituted by the values, norms, working language, vision, symbols and structures within used within the organization. It can also be refers to as a combination of collective rational suppositions that direct understanding and action in institutions through the characterization of fitting behaviours for specific circumstances (Ravasi & Schultz, 2006).
Individual values on the other hand go hand in hand with the things that an individual believe to be meaningful. These beliefs, an individual can hold on to, either consciously or unconsciously. Considering the diverse individuals that are found within...
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