Outline for "What Makes a Leader"

¶ … Leader "What Makes a Good Leader," by Daniel Goleman Evaluating Emotional Intelligence. Goleman studied 188 companies to determine what makes a person successful in business. Personal capabilities necessary for success: Technical skill. Cognitive ability (intelligence). Emotional intelligence. Technical skill and intelligence are important but emotional intelligence most important factor for success. Components of Emotional Intelligence. Self-Awareness. Means being aware of one's emotions, strengths, weaknesses, needs, and drives. Recognition of how one's feelings affect them. Understanding of one's value and goals in life. Realistic view of oneself. Self-Regulation.

Like an inner conversation that frees us from our feelings. Allows a person to control their actions. Helps create an environment of trust and fairness. Emotional control helps a person to react to new and unexpected situations. Enhances integrity. 6. Signs of self-regulation: thoughtfulness, reflection, comfortable with ambiguity and change, able to control impulses. C. Motivation. 1. Leaders are motivated by need to achieve for sake of achievement. 2. Signs of motivated person: a. Passion for work. b. Desire to do things better. c. Questions procedures. d. Eager to explore new approaches. e.

Optimistic. 3. Possessing these traits can set example for others. D. Empathy. 1. Including the feelings of others in decision making process. 2. Empathy important 3 reasons: a. Aids in teamwork. b. Globalization requires understanding of others. c. Need to retain talent. E. Social Skill. 1. Friendliness with a purpose to move others in direction you desire. 2. Helps build rapport and friendship with others in direction of goal. 3. If one masters other aspects of emotional intelligence they will have social skills. 4. Socially skilled people.