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Human Perception: Your perceptual systems can sometimes lead you to misinterpret objects and situations. What are some things you can do to help yourself reduce such misjudgments?
The cliche is that 'seeing is believing.' But simply because the eyes may convince a person to believe something is true, does not mean that this apparently certain vision of veracity is a realistic reflection of a 'true' and objective reality. The most obvious example of the faulty nature of human perceptions is an optical illusion. A picture of an old woman, for instance, can also appear to be the portrait of a young woman, depending on how the viewer first glances at the picture. Another, more serious example of the faulty nature of human perception is the so-called 'Rashmon' effect, where several people see the same event, such as a car crash, yet perceive it differently, depending on their personal and perceptual biases.
The variety inherent in people's mental models for processing information in such different and apparently faulty ways stems "from several factors. First, the complexity of an organizational process colors how a mental model is developed." (Janz, Frolick, & Wetherbe, p.36) In...
(Janz, Frolick, & Wetherbe, p.36) All "processes tend to be biased by being thought of and treated the same," when "in fact they may actually be (and typically are) completely independent and quite different." (Janz, Frolick, & Wetherbe, p.36)
To combat this tendency to stereotype new people, places, and processes according to what is familiar requires a great deal of self-awareness about one's own past and the limits of one's subjective perceptions. An awareness of the different types of stereotyping that can affect perceptual bias is helpful. One such bias is known as the primacy effect, in which people tend to remember the first in a series of events. For example, two people may perceive a robbery quite differently. If one customer came into the store that was being held up in the middle of the crime, and another customer was there all along, and saw the thief before he became violent, the two customers might see the thief differently, one as more…
Works Cited
Janz, Brian D. Mark N. Frolick James C. Wetherbe. (2005) "Human Perception: A Challenge to Organizational Process Optimization." University of Memphis. Human Perception Website. Pp. 35 -- 46. Retrieved 19 Oct 2005 at http://www.people.memphis.edu/~cscm/ctr6/HumanPerception.pdf
Strauch, Barbara. (2004) "A Reader's Guide to the Primal Teen." Except from The Primal Teen. Retrieved 19 Oct 2005 at http://www.enotalone.com/article/4336.html
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