Sign Up Now
Get instant access to over 1 million+ study documents
OR
Already registered? click here to login
By creating your account, you agree to our terms of service, privacy policy and student honor code.
Performance Measurement for Project Management
Every enterprise which employs a diverse and multifaceted workforce to facilitate organization, production, and service, from major international corporations to local community churches, utilizes a concept known as performance management to maximize their efficiency and effectiveness. The field of performance management has been defined by managerial researchers as a "strategic and integrated approach to increasing the effectiveness of companies by improving the performance of the people who work in them and by developing the capabilities of teams and individual contributors" (Armstrong and Baron, 1998), and the technique has been used since the 1970's by businesses seeking to improve their organizational results. For the sake of the MGM Grand Hotel and Casino's proposed luxury tour bus renovation project, it is essential to examine the complex issue of performance management from the varying perspectives of the different stakeholders involved, including the project's sponsors (MGM Grand Hotel and Casino), the project manager's tasked with ensuring successful completion, and the various team members, suppliers, and consumers who contribute input to the implementation process. The following performance measures have been identified as critical to the eventual success of the luxury tour bus renovation project, as substandard levels of performance in any of these capacities could result in systemic failures throughout the entirety of the project life. Every operational process engaged in by a person, whether a worker or a customer, presents an array of opportunities for that person to commit avoidable mistakes which nullify the operation's beneficial potential. By designing a product or mass production system in such a way that these mistakes cannot be made, or essentially "fool-proofing" something so that it can only be used correctly, it is possible to reduce or eliminate entirely the type of errors which can cumulatively cost companies millions of dollars per year. The Japanese have perfected this concept of specifically engineered fail-safes through the widespread use of Poka-Yoke, a term which is "translated as 'resistance to errors' by avoiding (yoker) errors resulting from inattention (poka)" (Dudek-Burlikowska & Szewieczek, 2009). By recognizing the potential for defects in the performance of any process, and consciously redesigning that process in such a way as to remove the chance of that error occurring, it is possible to create systems that can only be operated in the intended fashion. The underlying philosophy and methodology of Poka-Yoke "was introduced by Dr. Shigeo Shingo in 1961 & #8230; one…
References
Armstrong, M., & Baron, A. (1998). Performance management: The new realities. London: Institute of Personnel and Development.
Dudek-Burlikowska, M., Szewieczek, D. The Poka-Yoke method as an improving quality tool of operations in the process. Journal of Achievements in Materials and Manufacturing Engineering 36/1 (2009) 95-102.
Schwalbe, K. (2011). Information technology project management. (6th ed.). Boston: Course Technology Ptr.
Westower Communications IT Project Management Scenario Working as a senior project manager for the British Columbia-based telecommunication tower design firm Westower Communications., my team and I have focused exclusively during the last year on overseeing the installation of an information technology (IT) system capable of merging the company's three primary client-based services and the associated server processing power used to perform them. In my role as director of the project management
However, none was found that centered on small hotels in China. This research add to the existing body of research by providing an assessment of the balanced scorecard method in this special business setting. The information obtained by this study will help to make small hotels in China more competitive and able to compete well into the future. This research will play an important role in the development of the
Monroenico Hospitality Company Project Purpose and Description The purpose of this project is as follows: The complex interplay of collaborative effort which every major information technology (IT) project requires a precise system of measurement through which to quantify and qualify the occurrence of success or failure, and this process is best performed with a practical system of project metrics. Traditional project metrics such as customer satisfaction rating and return on investment have
The performance of each team member depends on the performance of all others, this being a team project. Constraints include time and financial resources; as such improvement requires permanent improvement effort. Risk Management. No risk has been identified related to the project's completion. Monitoring and Controlling Mechanisms. The data analysts will develop a metric system to measure each member's performance on a weekly basis. This weekly performance will be submitted to
The vision Oracle has is one of unifying all of their enterprise applications into their Fusion architecture and creating a single unifying Service oriented Architecture (SOA) was first announced in 2006 (Krill, 13). Since that time Oracle has continually strived to create an SOA in Fusion that would appeal to its corporate customers. The proposed Fusion SOA platform has been designed to be robust and scalable enough to encompass enterprise-level
The SME can then refine the description of the requirements and the formulation of the company's questions to the vendors. Each requirement is ranked according to the risks and opportunities identified by each user group and an aggregate of the data allows the user groups opinions to be consolidated (Krystkowiak et al., 2004). Finally, Figure 3 below is an OPAL screen that shows how the SME weights each requirement by