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¶ … role behaviors of both provider and customer change when the customer is well informed about their health condition?
A popular phrase amongst medical practitioners is that, when one hears hoof beats in the distance expect horses, not zebras -- in short, don't assume that a patient is suffering from the most exotic possible medical condition first. Rather, assume the most 'obvious' complaint when conducting the first diagnostic procedures upon a patient. But what is a horse for one patient can often be a zebra for another. In other words, in the Serengeti, there are few Shetland ponies coming around the next corner.
When a patient enters the office complaining of nausea and dizziness, the first suspicion upon a doctor's part might be he or she has eaten something disagreeable and is dehydrated from the ensuing sickness. But nausea, even in the absence of chest pain, can also be a symptom of heart disease in women. If a patient is aware of this, and knows she is experiencing other symptoms that can be indicators of heart disease, or has a family history of heart disease, she can be an informed patient and make her health care provider aware of these additional, less than obvious factors of concern. Then, the doctor more effectively decide upon a battery of tests to give her, as well as engage her opinions, input and aid in diagnosis and treatment.
Even something as simple as a diabetic who knows his or her last several blood sugar readings can be helpful to a doctor, if only to eliminate the likelihood that diabetes is the main contributing factor in the patient's current problem. Information upon the part of the patient lessens the need for misdiagnosis, pain, heartache, and confusion upon the part of doctor and patient -- and also, of cost for the system.
When a patient is not well-informed about his or her general or specific condition, however, a doctor must often take steps to reassure the patient about the medical procedures that will take place in general, and need to make use of more open-ended questions as well as engage in a more diverse battery of introductory diagnostic procedures. In such instances as well, if a patient cannot understand or explain his or her battery of symptoms fully, it may be helpful to have a caregiver with the patient.
Quality and Data Base Management The managers find it worthwhile to employ the quality techniques to for improvement of the business process of the company when their jobs incline much towards problem solving than that of leading and managing. The quality improvement is normally taken to be the prevention of construction defects but it is also applied as a method for resolving business problems. (Quality Improvement of Business Processes) The Database
Quality and Data-Based Management NewYork-Presbyterian Hospital The purpose of this paper is to examine the organization of NewYork- Presbyterian Hospital in relation to the hospital's quality indicators and measures that are currently in place. Further to identify quality indicators and goal measurements used in the organization plan and also to review the mission statement and vision. Rigorous standards are used in ranking healthcare institutions particularly when ranking is applied to hospitals. There are
Quality and Data Base Management This short essay attempts to distinguish between sometimes very similar words and at other times surprisingly different. The information technology age that we are all a part of today has been the reason for the ironically different definitions for these words that in the past may have been all examples of one another in any thesaurus. The words the report focuses on are data, information, and
Accreditation Improves Quality Accreditation is one of the strategies and techniques used by many businesses to uplift the quality and status of their organization. Some chooses to be accredited partners of a well-known company while some chooses to become accredited and certified by organizations that provide and guarantee approved standards. In this kind of business strategy, it is important to know whether accreditation is really effective or not. Based from my experience,
Lagoe, R.J., et. al. (13 Aug 1999) "Analyzing hospital readmissions using statewide discharge databases." Nursing Care Quarterly 13(6): 57-67. Why did the authors select hospital readmissions as a way to evaluate the quality of care for these DRGs? In contrast to simply measuring the patient's lengths of stay, the swiftness or slowness of patient discharge rates, lengths of patient occupancy, or patient mortality, measuring hospital readmissions rates were through to be an
healthcare organizations fail to implement sound quality improvement initiatives? Identify barriers and constraints to QI (quality improvement) Improving the overall quality of any organization is a challenge -- yet the challenge often seems much greater, given the institutional barriers and constraints faced by the health care industry. First of all, there is the difficulty of measuring quality of care given the financial constraints imposed by insurance. The Institute for Health