Quality and Data-Based Management

Quality and Data-Based Management

NewYork-Presbyterian Hospital

The purpose of this paper is to examine the organization of NewYork- Presbyterian Hospital in relation to the hospital's quality indicators and measures that are currently in place. Further to identify quality indicators and goal measurements used in the organization plan and also to review the mission statement and vision.

Rigorous standards are used in ranking healthcare institutions particularly when ranking is applied to hospitals. There are approximately 6,012 hospitals in the United States not including military and veteran facilities and out of all of those "only 177 or fewer than 1 in 30 were of high enough quality to be ranked in even a single specialty this year."(Souroujon, 2004)

The first category applied in consideration of a hospital's ranking is that of the hospital's "reputation." (Souroujon, 2004) The second category is that of "mortality ratio" (Souroujon, 2004) and the last is a miscellaneous category of "other care-related" factors. (Souroujon, 2004) Among the hospitals that were in the ranking as being one of the country's "Best Hospitals" is the "NewYork-Presbyterian Hospital." (Souroujon, 2004)

Overview of the NewYork Presbyterian Hospital (NYPH)

The New York Presbyterian Healthcare System is stated to be a "federation of top-quality hospitals, specialty institutes, and continuing care centers throughout New York, New Jersey, and Connecticut."

All members in the NYPH System are "academic affiliates of the two Ivy League Medical Institutions of Weill Medical College of Cornell University and Columbia University College of Physicians and Surgeons."

Five centers comprise the New York Presbyterian Hospital, which are stated to be: "NewYork- Presbyterian/Columbia University Medical Center; the Allen Pavilion of NewYork-Presbyterian Hospital; the Westchester Division; and Children's Hospital of NewYork-Presbyterian."

According to the online website the New York Presbyterian Hospital is not only "one of the largest" but also one of the most "comprehensive university hospitals in the world."

Cornell and Columbia Universities' primary teaching sites are on the campuses of the NewYork Presbyterian Hospital campus. The NYP Hospital Centers of Excellence are those of: "cardiac care, pediatrics, burn care, reproductive medicine and infertility, cancer care, trauma, women's health liver disease and transplant as well as psychiatry."

The patients come from locations worldwide to receive care from the hospital. Three Medicaid managed care plans (PHSPs) are operated by the NYP Hospital namely the Community Premier Plus, New York Hospital Community Health Plan, and NewYork Presbyterian Healthcare System SelectHealth. The NYP Hospital is active in the development of clinical, academic and research programs at the System member institutions.

Quality Indicators

Quality indicators are stated by the National Healthcare Quality Report to be that of the following:

"Reduction of medical errors with research, improving reporting systems for errors and adverse events, increasing the appropriate use of effective healthcare services by medical providers; increasing consumer and patient use of valid, reliable health care quality information, improving consumer and patient protections; and accelerating the development and use of an electronic health information infrastructure. (National Health Care Quality Report, 2005)

Each of these quality indicators is evidenced at the NewYork Presbyterian Hospital in the initiatives, research and programs of the facility.

Mission Statement

NewYork Presbyterian Hospital has a stated mission of "being a leader in the provision of world class patient care, teaching, research, and service to local, state, national and international communities" and is committed to providing the following:

High quality and compassionate patient care;

Outstanding clinical education to physicians, biomedical scientists, and other healthcare professionals;

Innovative healthcare research and scientific discovery;

Responsible and proactive community service;

Unmatched service to patients, families, and visitors; and A safe work environment, competitive compensation, and the opportunity for career advancement to its staff."

Vision

The Vision of the NYPH is to be "recognized as one of the nation's top academic medical centers, noted for clinical service excellence and for the care" that are given patients. The hospitals states the following will be done to realize the vision that is inclusive of the following:

Provide the highest standards of care in all our clinical areas

Make the well-being and safety of our patients our highest priority

Recruit and retain the finest health care practitioners

Be at the forefront of medical innovation, developing new cures, treatments, and technologies

Work closely with our affiliated medical schools, Columbia and Weill Cornell, to advance medical science and train the finest physicians

Practice fiscal discipline and efficient management and maximize revenues from our core services

Create opportunities by generating alternative revenues through investments, fundraising, grants, and technology transfer