REDUCING RISKY BEHAVIOR FOR African-American TEENS
An Intervention for Reducing Risky Behavior Among African-American Female Adolescents: Provider Cultural Competency Training
The Office of Minority Health in the U.S. Department of Health and Human Services (2013) quotes Dr. Martin Luther King, Jr. As a way to introduce the topic of updating and enhancing the National CLAS (Culturally and Linguistically Appropriate Services) Standards. The quote is "Of all forms of inequality, injustice in health care is the most shocking and inhumane" (p. 14). Long recognized as a significant problem in the United States, health inequity along social, economic, racial, and ethnic boundaries has become a central focus of health care policy in this country. Although health care providers have little control over the historical determinants of discrimination in the U.S. they can work towards eliminating health disparities that exist through cultural competency. In addition to the ethical and moral rationale for attaining this goal, the Office of Minority Health (2013) listed legislative mandates, marketplace competition, and legal liability as other reasons for fostering cultural competency among health care workers.
The health disparities suffered by minority groups in the United States are significant. In addition to having reduced access to care, lower rates of insurance coverage, less financial resources, and less utilization of preventive services, the prevalence of obesity, smoking, and sedentary lifestyle is much higher (Liao et al., 2011). Self-reports of health status revealed a higher prevalence of chronic health conditions, including hypertension, cardiovascular disease, and diabetes. If the ideal of zero health inequities were ever to be achieved within the United States, researchers predict that the economy would benefit from an estimated $1.24 trillion in healthcare savings (as cited by Office of Minority Health, 2013, p. 14).
Twenty international experts on culture and cultural competency in health care were asked about their experiences and opinions on cultural competency during a qualitative study (Soule, 2014). The main elements that emerged were awareness, engagement, and application, which interacted with the four domains of intrapersonal, interpersonal, organizational/systemic, and global. At the most fundamental level a clinician needs to be aware of cultural differences and systemic discrimination before they can engage clients in a culturally sensitive way and apply an appropriate intervention. Awareness also implies being aware of personal, social, and organizational patterns of discrimination that may be contributing to disparities in health. These findings suggest that providers can play a crucial role in helping to eliminate health disparities through cultural competency training.
If provider cultural competence is viewed through the lens of Hildegard Peplau's interpersonal theory of nursing (Coury, Martsolf, Drauker, & Strickland, 2008) then the original six roles would contribute to lowering disparities in the quality of care provided. When a client first seeks health care services the nurse's stranger role may determine whether a transcultural client will be trusting enough to accept the care offered, let alone return for follow-ups or additional services. Cultural competence may also influence the quality of the health information provided to the client, as the nurse takes on the resource person role. In the teacher role, the nurse could ensure that information or training sessions are culturally sensitive, thereby increasing the health efficacy of the information and skills being taught. Once the information and skills have been acquired by the client, the nurse as leader can help ensure that the information and skills are implemented, retained, and become the responsibility of the client. As a surrogate, a nurse can temporarily stand in for someone close to the client or become an advocate. Cultural competency training could mean the difference between success and failure in this role. This is also true for the counselor role, which involves active listening, therapeutic communications, and guidance as the client develops their own plan for achieving their personal health goals. The seventh role, technical expert, was not included in Peplau's original model and is the least relevant to cultural competency.
By viewing cultural competency through the lens of Peplau's interpersonal theory of nursing it becomes clear that care efficacy depends on the attainment of transcultural knowledge and communication skills, which in turn fosters cultural awareness, culturally-sensitive engagement, and culturally-appropriate application. A recent statement by members of the American Academy of Nursing Expert Panel on Global Nursing and Health, Transcultural Nursing Society, and the American Academy of Nursing Expert Panel on Cultural Competence has suggested that a set of standards be adopted to promote culturally-competent care (Douglas et al., 2009). At the top of the list is social justice, followed by critical reflection, transcultural nursing knowledge, cross-cultural practice, systems and organizations, multicultural workforce, education...
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