Represents A Needs Assessment For Quality Improvement Term Paper

¶ … represents a needs assessment for quality improvement scenario. The report will assess the need for a quality improvement process within "a manufacturing organization." The report will include a description of the problem and process as well as a flow chart of the process to be analyzed. The report will also describe the relationship of the process to the organization's overall strategic plan and will identify both the internal and external customers of the organization. The paper concludes with an estimate of the level of improvement that could be realized and the value of implementing the new quality improvement process. The TiaPei Manufacturing Company designs, manufactures and exports small toys that are exported to the United States for sales. The organization has decided to implement a Six Sigma manufacturing quality control program so as to reap the benefits...

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The company's version of the Sigma process provides it with an opportunity to increase its Return On Investment. "The Six Sigma process is a completely disciplined, data-driven approach for eliminating defects in a manufacturing process and was developed by Motorola." (The Professional, 1998)
The Six Sigma process will apply the following methods to improve quality:

Flowcharting

Analysis of cause and effect

Failure mode and effect analysis (FMEA)

Pareto charting

Six Sigma as a Total Quality Control process is geared to instill a near perfection like manufacturing process. The objective is to work on a scale where one hundred percent equates a defect free product and therefore Six Sigma as a process strives to achieve a 99.99966% defect free product. The TiaPei Manufacturing…

Sources Used in Documents:

References

The Professional Journal. (1998). Changing Company Culture: Six Sigma Focuses on Total Customer Satisfaction [Research Study]. Retrieved on January 20, 2005 from http://www.afsmi.org/journal/nov98/nov-002.htm

Erwin, Jane. (2003). "Changing Company Culture: Six Sigma Focuses on Total Customer Satisfaction," as Retrieved on January 20, 2005, http://www.afsmi.org/journal/nov98/nov-002.htm

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