System's Upgrade at Coca Cola Company

¶ … Information System Changes The Coca Cola Company information system management Implementation of an upgraded portal Implementation strategy Parallel implementation System investigation Systems analysis System design Training of staff This paper is a proposal for an implementation of a change management of a new information system in a business. The paper discusses the steps that ought to be followed when executing an implementation strategy for a new information system in a business organization. The business organization in question is the Coca Cola Company.

The areas covered include the role of an information system in a business, the successful integration of the new system into the company's operations, and the way members of staff can embrace the new system for the sake of the company's progress. The Coca Cola Company information system management Coca Cola Company is the world's leading beverage company. The company just like the other global companies has adopted an information system as part of its business process objectives (Burgess, S., 2002).

The uses of the system range from advertising through their main website and meeting new clients through their internet-based communication platforms. The system is however not sufficient to fulfill all the needs that a company of such stature needs. Therefore, there is a need to develop a new and upgraded information system for the future. Implementation of an upgraded portal A well-integrated portal is what the company needs. The nature of the portal is that it should have the ability to allow online purchases and sales to be made.

The portal should also keep a database of the records of all past and present clients that the company has had. There should also be an opportunity for the company to allow clients to make orders online, pay for them and receive delivery notifications all at the same platform as part of the online business project (Gates, B. & Hemingway., 1999). Implementation strategy The following steps will be followed sequentially in the implementation strategy of the new system.

There has to be a systematic order and way of implementing as discussed below. The reason for this is because, a system with such complexities requires a lot of concerted efforts and well-calculated steps in order to have it done. Parallel implementation In case the company wants to minimize the chances of complete failure, it will adopt the new system to work alongside the old one. This will guard against a situation of total clamp down of business operations in case the new system fails.

This dual-system is to work for some considerable amount of time until such a time when the management is assured that there cannot be a total breakdown in the new system. However, other methods of implementation are more desirable than this. Before it gets to this level, there has to be a feasibility study done. Precisely, the following steps need to be followed. System investigation This is a feasibility study done initially before the new system is adopted.

The management at the Coca Cola Company needs to conduct a thorough study about the feelings and desires of the clients. Then they will meet to assemble all the facts gathered on how best to implement the new system. Particular views will be collected on how the clients feel about the sufficiency of the present scale of online platform at the company. Their suggestions shall inform the features that the portal should have. Systems analysis This stage requires in-depth scrutiny of the information gathered from the investigation exercise.

It involves weighing the possibilities of manipulating the same knowledge and information for the design of a new system. The management of the company can facilitate the exchange of ideas between the specialists within and outside the firm as well as the views of the management in these meetings. The system should at least have the capacity to meet a majority or all the needs of the company. System design System design is the final stage of the system development process.

It is the duty of the company IT experts and engineers. This is a crucial stage where all the views gathered about how to implement the new system are put into direct use. Coca Cola Company has a functioning IT department with qualified personnel who can go about this exercise. However, in case of inadequacy of the staff in terms of ability, it is always advisable to outsource the services of reputable IT firms or personnel.

The role of the outside team will be purely to assist the company team to execute the prototype that the company has by providing the added knowledge they have. Training of staff When the new system has been set, the staff has to be trained and familiarized with the nature and functioning of the new system. This ought to be done in order to minimize the likely impacts of novice staff working on a very new system, which might end up bringing losses.

Staff also needs to be involved all the way from the investigation stage. Since they are the ones that will be using the system almost on a daily basis, it is required that their views be incorporated into the implemented design. System development is significant to the company business operations. For any business organization to have a.