VA Medical Center
Quality Improvement at the Philadelphia VA Medical Center
The Philadelphia Veterans Affairs (VA) Medical Center is in the process of improving their quality of care for patients. The VA Medical Center provides care to veterans of the United States military and their families. The Philadelphia VA Medical Center has a list for quality improvements; of which one of the main objectives for improvement is customer service. In this paper I will discuss a plan for increasing customer service at the Philadelphia VA Medical Center.
Recent studies have shown that in the last five years there is an increase in the number of patients being treated by the VA Medical Centers in the U.S. (Ashish et. al., 2006). Clinicians are treating more patients with no additional help; this is could be contributing factor to the decrease in customer service. A higher level of customer service requires dedication from the business and its employees, companies should be committed to offering giving their customers a unique experience...
Furthermore, the VA hospitals are devoted to new research on Parkinson's disease in the development of surgical treatment for late-stage patients for whom medical therapy is no longer effective and development of new medications, which are more effective and have fewer side effects (Department of Veterans Affairs, 2001). In this way the VA's rehabilitation services structure assists in the transition of patients from one level to another level of
components of value-based purchasing (VBP) that are most pertinent to the U.S. Department of Veterans Affairs (VA) based on its vital mission to provide high-quality health care services to the nation's veterans while identifying opportunities to reduce costs and improve efficiencies in ways that promote improved clinical outcomes in measurable ways. The study also describes the three departments of a VA medical center that will be most important in
Healthcare Agency Evaluation: Jacksonville, Florida Department of Veterans Affairs Outpatient Clinic Today, the Department of Veterans Affairs (VA) operates a national network of healthcare facilities, including medical centers, outpatients clinics, Vet Centers and domiciliaries. The mission of the VA was established in 1865 in President Lincoln’s Second Inaugural Address wherein he created the mandate to “care for him who shall have borne the battle and for his widow and his orphan”
Provider Education for Chronic Pain Management Today, the Department of Veterans Affairs (VA) is the largest healthcare provider in the United States and one of the largest in the world. In fact, fully half of the physicians in the United States receive their training at a VA healthcare facility. This paper provides a description and explanation of the complex health care system to provide a framework for enhancing VA medical support
Healthcare Reform Reform and Electronic Medical Records An Interview with Bernie Saunders "Imagine a world where everything important about a patient is known to the physician the first time that patient presents," says Andrew Rubin, vice president for NYU Medical Center Clinical Affairs and Affiliates in New York City (Mann, N.d.). When doctors have complete and accurate record of the patient's medical health history they have the potential to reduce errors and improve patient
cabinet-level agency in the U.S. government termed "Agency X" herein is the largest healthcare provider in the nation. With a multi-billion dollar budget, virtually universal support from the American public and a national network of healthcare facilities, Agency X should be well situated to achieve its mission to "care for him who shall have borne the battle, and for his widow, and his orphan." Unfortunately, on far too many
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