Workplace Conflicts

Work Environment and Conflict Resolution The team is expected to give guidance to the security organization when they are switching from a full in-house security team to a partial in-house and partial contract security model. This change within the organization needs to be conducted efficiently in order for it to be effective. There are key factors in the work environment that have to be addressed in order for the change process to be effective.

Creating a work environment in which employees are productive is quite essential when it comes to increasing the profits for the organization. The factors that have to be considered in the new department include the office environment. The actual physical layout of the new department is important when it comes to maximization of productivity. The employees have to feel comfortable hence, there is need to ensure that the working area is conducive in terms of space. Another thing is setting of goals within the new department.

With the changes there is need to set goals for employees in order for them to work hard towards achieving those set goals. Realistic objectives will help in ensuring that timelines and the quality of work are combined. Another thing is giving disciplinary guidelines because creation of disciplinary guidelines is instrumental when it comes to fostering a productive work environment. After all, motivation does not always have to be positive.

If the workers will not be faced with consequences for performing poorly then the margins of productivity can go down (hrVillage, 2008). In any work environment there are bound to be conflicts. In the multiple accepted models of conflict the conflict is normally broken down into various stages therefore, it is of benefit to the organization to ensure that they recognize the basic stages of conflict since an understanding of the dynamics is what lead to a resolution that is easy and last longer.

The recommended conflict resolution model would be interest-based relational approach. This conflict resolution respects individuals differences while at the same time helping people avoid being cornered in a fixed position. A conflict resolution process has several steps. The first step would be setting the scene by ensuring that you make those involved know that the conflict may be as a result of a mutual problem that can be resolved through a discussion.

There is need for using active listening skills in order to ensure that you hear and understand the positions and perceptions of others. This will require restating, paraphrasing and summarizing of information. The next step would be gathering of information. This step involves getting to the underlying interest, concerns, and needs. It requires one to ask the viewpoints of other person's and confirm that you respect their opinion or cooperation when it comes to finding a solution to the problem.

There is need to understand the motivations and goals of the other person and see how your actions can be affecting them in any way. There is need to ensure that one focuses on the work issues and leave any personalities out of the discussion. The next step is agreeing on the problem. This might sound like an obvious step but often it has different underlying needs. The interests and goals can lead to people perceiving problems in a very different way.

There is need of coming to an agreement on.