This paper provides an overview of a career in business systems development, focusing on the role of the business systems analyst within information technology departments. It examines the core technical and organizational skills required, the importance of continuous professional development, and relevant certifications offered through associations such as IIBA and ABPMP. The paper also identifies key resources — including industry publications, professional networking platforms, and specialized job boards — that can help aspiring and current professionals navigate and advance in this rapidly evolving field.
A specialist in business systems development has the responsibility of working with organizations to provide technical advice in relation to information technology. According to the International Institute of Business Analysis (IIBA), these professionals "typically reside in the Information Technology department. Using their knowledge of the organization's technology infrastructure and specific software applications (e.g., Human Resources/PeopleSoft, or Finance modules in SAP or other industry applications) they help the business to address changes through technology" (McVey, 2016). The skills needed to succeed include "technology, data, networks, the internet, mobile devices, and how technology supports the achievement of business goals" (McVey, 2016).
Because technology is always changing, it is particularly critical that business systems analysts keep their skills current and sharp. Sustaining membership in organizations that offer continuing education classes and other forms of instruction is essential. This includes organizations such as the IIBA, which provides classes in software development, risk assessment, and how to suit the needs of stakeholders. Its webinars allow specialists to sharpen their technical skills in a manner that does not conflict with their work schedules.
The Association of Business Process Management Professionals International (ABPMP) also advertises itself as an organization "dedicated to the advancement of business process management concepts and practices" and promotes "opportunities for networking, for continuing education, and for sharing best practices, new ideas, and experiences of its members and professional colleagues" in various chapters around the world, most of which are based in major cities ("5 reasons to join," 2016).
"BPM and CBPA certifications strengthen career credentials"
"Glassdoor, LinkedIn, and specialized IT job boards"
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