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The casino resort business consists of a number of companies that operate high profile casino resort businesses. At the core, these companies earn their money from casino, hotel, restaurant and related revenues. They operate where gambling is legalized, as the casino element of the business is critical to their business model. The gambling attracts the guests, and then the resort function works to extract as much money as possible from this captive audience. While the firms in this industry are all relatively similar in this respect, they might differ on some of the details about target markets, their financials and how they execute on this business model in general. This paper will outline some of the major companies in this industry, using their most recent 10-K reports. For most firms, that is the 2016 report, the exception being Caesars Acquisition Co, where the latest report was the 2015.
The difference in price is because in casino resort hotels, one pays as per the facilities used, but in traditional full service hotels, the prices are inclusive of everything present in the rooms, whether the client uses them or not.
In casino resort hotels, the revenue of the hotel is generated from the many fields in the hotel such as gambling games, betting games, golf courses, tennis courts, the hotel itself and other social services offered by the hotel. On the other hand, in traditional full service business hotels, the revenue is mainly generated from accommodation and lodging services and other services related to accommodation such as their restaurant and conference facilities.
Casino resort hotels offer table wagering games and other gambling activities such as sports betting and slot machines. Such activities are primarily for leisure and entertainment. On the contrary, traditional full service hotels offer services such as accommodation…
Casinos also pay taxes to the government which again means that the local community loses the money gained by the casino. Another way in which the local economy does not benefit from the casino is when the casino gets its supplies from external suppliers or the casino owners live outside the casino's economic area. Some of the casino profits can also be lost as a result of government services provided in that area like providing better roads and traffic control to the casino. (Hsu, 1999)
The casino may also require additional police protection and judicial activity in case criminal activity goes up in the region. Las Vegas has also had its own share of problems as an off-shoot of the phenomenal success of casinos there. It has had to deal with air pollution, shortage of water, inadequate methods of mass transportation and other infrastructure related problems. Despite these problems, Las…
Brome, Heather. (2006, Sep) "Economic impact of casino development" Retrieved 23 April, 2008 at http://www.bos.frb.org/economic/neppc/memos/2006/brome091406.pdf
Felsenstein, Daniel; Littlepage, Laura; Klacik, Drew. (1999) "Casino Gambling as Local
Growth Generation: Playing the Economic Development Game in Reverse?" Journal of Urban Affairs, vol. 21, no. 4, pp: 409-421.
Florida Council of Compulsive Gambling, Inc. (2004) "Economics Effects" Retrieved 23 April, 2008 at http://www.gamblinghelp.org/sections/effects/economic.html
Given the strong and increasing competition in the gaming and entertainment industry, Mandalay should apply a more aggressive strategy. The group should continue to expand the business. This will attract more clients, and it will expand Mandalay's number of target segments, which will eventually lead to increased incomes.
As mentioned above, Mandalay's strategy should focus on social responsibility also. By involving in the lives of its customers, Mandalay will be a more present figure in the customers' minds, which should lead to an increased degree of loyalty. Customer loyalty can also be reached by increasing customer satisfaction.
As a consequence, Mandalay's marketing department should seriously focus on discovering and analyzing customers' needs that have not yet been fulfilled. Implementing something new could help Mandalay gain serious competitive advantage over other gaming and entertainment industry players.
Mandalay should continue to exploit the advantage gained by addressing the entertainment oriented customers and…
Management of Casinos
The history of gambling in the United States consists of three periods, called waves. During these periods, laws and social standards vacillated from prohibition to regulation and vice-versa (Dunstan 1997).
The first wave was during the colonial era from the 1600s to the middle of the 1800s when early colonists had a vastly different attitude towards gambling. These colonists were the Puritans and the English who established their individual communities, where their distinct values were observed and lived. The Puritans, prominently in the Massachusetts ay Colony, prohibited gambling, the possession of gambling items (cards, dice, gaming tables) and even dancing and singing. This rigid behavior, however, relaxed the following year to allow innocent gaming as recreation, but not as a trade or profession. The English, in contrast, not only allowed it but indulged in gambling as a harmless and popular diversion (Dunstan). Gambling was further enhanced by…
Best Gambling Games. Beginning Gambling History. http://www.best-gambling-games.com/gambling_history.html
Dunstan, Roger. History of Gambling in the United States. California Research Bureau: California State Library, Jan 1997. http://www.library.ca.gov/CRB/97/03/chapter2.html
Irwin, Arthur E. Your Casino's Chief Financial Officer, an Important Regulatory Ally. Gaming Regulation News, Winter 1997-98
KPMG. The New Imperative: Customer Centric Management, a real estate report. Ideas and Trends, KPMG Peat Marwick LLP, 1998
National corporations own many chains, even though several others are independently owned but affiliated with a chain through a franchise agreement.
Types of Hotels
The U.S. Department of Labour (2004) denotes five basic types of hotels:
Commercial - These hotels operate year round and are primarily located in cities or suburban places. The larger properties offer an assortment of services for their guests, such as coffee shops, restaurants, cocktail lounges, gift shops, newsstands, theatre, health spas, swimming pools, etc.. Even larger hotels offer banquet rooms, ballrooms to accommodate wedding receptions; business meetings. Convention and business meetings provide major sources of revenue for larger hotels
esort - These hotels are primarily located in vacation destinations near mountains, the seashore, or other attractions. Nowadays, some resorts provide additional convention and conference facilities to stimulate their customers to combine business with pleasure. (U.S. Department of Labour, 2004)
esidential - These establishments provide a…
Anderson, K. (2003, March). Time Out: Getting the Best Deal on a Vacation Time-Share. Black Enterprise, 33, 115.
Anderson, A. (1996). Timesharing- enviable growth lures major hospitality companies into industry. Hotel online. (Online). Available from URL: http://www.hotel-online.com/Trends/Andersen/Timesharing_EnviableGrowth.html ,(accessed 30 October 2005).q www.questia.com/PM.qst?a=o&d=5012473252
Brit Couple Killed as Timeshare Turf War Erupts in Tenerife; HUSBAND AND WIFE WORKED FOR MIDLAND CONMAN. (2006, January 15). Sunday Mercury (Birmingham, England), p. 3.
Crimes of Persuasion (2000). Deceptive Timeshare, Campground and Travel Club Sales. (Online). Available from URL: http://www.crimes-of-persuasion.com/Crimes/InPerson/MajorPerson/time_shares.htm ,(accessed 3 November 2005).
The sudden resurgence experienced by the Primm Valley Casino Resorts is based entirely on the recreation firm's response to natural market behavior. As its own executives reveal in the article by Medina (2011), it was only when they observed the rising popularity of the casino with a growing Hispanic population that the Casino decided to go all-in on a strategy of Latino courtship. By responding to natural market behavior rather than attempting to shoehorn the casino to fit expected demographic responses -- as had been done somewhat unsuccessfully with country music fans and retirees -- the casino town has seen a natural response of interest by this inherent target group.
This kind of responsiveness is surely at the base of the firm's success. Moreover, the change in strategy represents a departure from conventional logic in the industry. As the article by Medina reports, "People have always said things…
Medina, J. (2011) Casino Town Puts Its Money On Hispanic Market. The New York Times.
In the present day, casino resorts are amidst the most perceptible hospitality business operations across the world. The casino industry has had an astonishing and remarkable growth over the years. In particular, the casino industry is by far one of the most considerable developments in the hospitality industry, in the course of the past thirty years or so. Its coming together with the lodging and hospitality industries has been significant and astounding. It can easily be pointed out that the biggest hotels across the globe are casino resorts, which are located in the Strip of Las Vegas (Walker, 2013).
Some of the aspects that sets apart the casino industry from other hospitality entities, and gives it a competitive advantage is that aside from the casino itself, the industry offers a full spread of entertainment, lodging, food and beverage, and also retail services. Different from other hospitality entities, the…
Walker, J. (2013). Introduction to Hospitality. New Jersey: Pearson Higher Education.
Walker, J. R., Walker, J. T. (2013). Introduction to Hospitality Management. New Jersey: Pearson Higher Education.
If you have yet to eat in a casino -- trust me as one who eats in one several times a week -- you are truly missing out on a fantastic culinary experience.
After dinner, most casinos have bars and nightclubs to entertain you. This fits it with the theme of being a multi-purpose entertainment center. In some venues, sports bars are popular. They give gamblers and non-gamblers alike a means to escape the craziness of the floor. Sports bars provide a casual meeting point for people and a venue to relax after a hard day's vacationing, not to mention a place to watch the games on which they have placed a wager. Nightclubs allow guests to blow off steam. The clubs offer a wide range of music and entertainment options, and provide an additional drinking venue as well.
Another major form of entertainment, often overlooked, is shopping. People not…
No author. (2008). The Palazzo Las Vegas' Restaurant Charlie receives Michelin star. VegasNews. Retrieved February 12, 2010 from http://www.vegasnews.com/1252/the-palazzo-las-vegas%E2%80%99-restaurant-charlie-receives-michelin-star.html
McCord, M. (2009). Four Seasons Hong Kong eateries win 3 Michelin stars. Bloomberg. Retrieved February 12, 2010 from http://www.bloomberg.com/apps/news?pid=20601088&sid=a78GGRRDnM5U
Business Plan Proposal:
The Ducks Poker Room
Business Plan Proposal: The Ducks Poker Room
Executive Summary/Company Description
The Ducks Poker Room will be a new for-profit gaming club primarily hosting players of versions of the card game known as "Poker." The Ducks Poker Room will also offer alternate games, including but not limited to promotions for prize pools involving tickets to college basketball and football games. Finally, The Ducks Poker Room will host patrons who are not playing poker.
Business Plan Objectives
Provide exceptional facilities, equipment, service, staff and merchandise that create a highly positive impression on our core customers;
Consistent entertainment atmosphere and product quality;
Capitalize on excellent location opportunity;
d. Launch the venue with a highly publicized grand opening event in the spring of Year 1;
e. Maintain tight control of costs, operations, and cash flow through diligent management and automated computer control;
f. Maintain food costs below…
The Cherokee Tribe in North Carolina is part of the Eastern Band of Cherokee Indians, a federally-recognized independent Native American Cherokee tribe whose home base is in Cherokee, North Carolina, south of the Smoky Mountains. The Eastern Band is comprised of the descendants of the approximately 800 Cherokee who did not join the Trail of Tears—the forced migration of the Native American nations from the Southern U.S. region to the western U.S. region designated by the U.S. government as Indian Territory following the Indian Removal Act of 1830. This relatively small number of Cherokee (compared to the 16,000 Cherokee who were relocated) avoided relocation by living on privately owned land, as opposed to communal land. For example, some 400 Cherokee lived on acreage owned by William Holland Thomas in the Smoky Mountains. Thomas had been taken in by the Cherokee in his youth and now returned the favor in…
That relieves all the pent-up anxiety of a Trump wannabe. Therefore, such a viewer remains content with his or her current life, acquiescing to (and as a result reinforcing) current hegemonic power structures (i.e., the real power of big corporations, and corporate players like Trump, over all the rest of us)).
"The Apprentice" is especially successful at pro-hegemonic reinforcement, moreover, since it focuses on a subject we all (except for those born independently wealthy, or winners of huge lotteries) recognize and experience day-to-day: work. Hegemonic power of corporate workplaces, and, by association, a national government that allows, and encourages, corporate uses and abuses of power, are validated by "The Apprentice's" implicit suggestion that a high-powered corporate career, the higher paid and more prestigious the better [the stuff that makes the Ken Lays of the world tick], is exciting, fun, glamorous, where the winners are, and something to aspire to, rather…
"Dinsdag." November 30, 2004. Swerve Left. Retrieved May 11, 2005, from:
"Inkwell." Independent Women's Forum. Retrieved May 11, 2005, from:
Visitor Attraction Management
(LO 1) Legoland, Denmark and the Sydney Opera House
LEGOLAND® Billund is Denmark's most famous and popular amusement park for families and children of all ages (Legoland Billund Resort, 2012). Legoland Billund opened on June 7, 1968 in Billund, Denmark. The park is located next to the original Lego factory which has been a primary economic driver for the entire community since Ole Kirk Christansen began manufacturing Legos mid-century. Because of the Lego factory providing many local jobs, the Lego brand and business had already been integrated into the local culture before the construction of the park. However, after the park was built it became an immediate success and serves as one of the top three attractions in Europe attracting close to two million visitors per year. Therefore, the Lego factory and the Legoland theme park are the primary drivers of economic activity for the entire community.…
Associated Press, 2011. Greenhouse gases rise by record amount. [Online]
Available at: http://www.guardian.co.uk/environment/2011/nov/04/greenhouse-gases-rise-record-levels [Accessed 11 January 2013].
Australian Government, N.d.. Sydney Opera House. [Online]
Available at: http://australia.gov.au/about-australia/australian-story/sydney-opera-house [Accessed 9 January 2013].
Since ownership of the building had not changed recently, there was no requirement to upgrade to a sprinkler system, and combined with the building's historic status, this was never done. There were also problems with water pressure and receiving water during the fire, which they recommended should be addressed.
In conclusion, the Mizpah fire was a tragic fire that did not need to occur. Had the building been equipped with a sprinkler system, the tragedy and damages could have been avoided. The City of eno has begun inspections as a result of the fire, and there have been some changes in procedure. The entire building was eventually demolished, and the site is empty today. Twelve victims might be alive today if a working sprinkler system had been installed in the building, and it is a lesson for other fire departments across the nation. They need to make it easier to…
Ockershausen, J. And Cohen, H. (2008). Twelve-fatality hotel arson: Reno, Nevada. Retrieved 24 Nov. 2008 from the USFA Web site: http://www.usfa.dhs.gov/downloads/pdf/publications/tr_164.pdf .
O'Malley, J. (2007). Deaths in Mizpah fire rise to 12 as investigators sift through ruins. Retrieved 24 Nov. 2008 from the Reno Gazette Journal Web site: http://www.rgj.com/article/20061108/NEWS06/101190030/0/NEWS .
Powers, L. (2008). Chief: Mizpah justifies checks. Report: firefighters saw mattresses less than an hour before blaze. Retrieved 24 Nov. 2008 from the Reno Gazette Journal Web site: http://www.rgj.com/article/20081115/NEWS/81115032&OAS_sitepage=news.rgj.com%2Fbreakingnews .
Turner, Laura. (2007). Firefighters use hotel for training. Retrieved 24 Nov. 2008 from the High Beam Web site: http://www.highbeam.com/doc/1G1-163865675.html .
Among the challenges faced by Borgata in the months before its opening was the daunting task of hiring 5000 employees. Hiring 5,000 employees in just a few months is a challenge under any circumstance. The massive recruitment process at Borgata was made more difficult since it did not have a physical employee center within Atlantic City, it was hosting the development data center about 100 miles away and therefore they needed to complete the process of hiring through the web. In order for Borgata to find high quality employees enough to fill the required positions they had to engage in a creative recruitment campaign which led to 30,000 well qualified job applicants (Overman, 2004). The Borgata Casino and Spa was a perfect example of an entity that required a large volume of personal that are of high quality within a very short timeframe. Casinos are highly competitive businesses…
Overman, S. (2004). Someplace Different' for 5,000 Workers. Retrieved September 13, 2013 from http://stephenieoverman.com/someplacedifferent.html
Microsoft Corporation. (2007).Borgata Hotel Casino and Spa. Retrieved September 13, 2013 from maamodt.asp.radford.edu/Aamodt (5th)/Case Study Articles/Case Study 4 - Borgata Hotel.pdf
adenheim resort is the usual resort of the frivolous 20s and 30s, with cafes, casinos, entertainment locations, etc. The middle class Jew that comes here is in no way different from any middle classed individual that wants to relax during the holiday, close to his family and friends, involved in vacation activities, chatting to the other members of the community on holiday, enjoying the parks and leisure activities in the resort.
In this sense, I am not sure that being a Jewish guest in the resort is much differentiated from being a non-minority guest here. Perhaps this is the entire sense of Appelfeld's work: in a year when the Second World War is due to start, in a period when Jewish persecutions are already at a significant level, with ghettos formed across Europe and with serious limitations on Jewish activities, one can still enjoy a quiet holiday as a Jew.…
1. Appelfeld, Aharon. Badenheim, 1939. Dalia Bilu translation.
2. Wiesel, Elie. Night. Chelsea House Pub. 2001. 190 pages
3. Kosinski, Jerzy. The Painted Bird. Transaction Large Print. 2000
4. Bowden, Tom. Review in The Education Digest. On the Internet at http://www.eddigest.com/html/AAppelfeld.html
The initial recommendation comes from the employee's direct supervisor and is then discussed with the general director and the payroll manager.
At the fourth stage, the performance review, the employee and his direct supervisor come once again face-to-face to discuss the outcome of the performance appraisal process. The employee is informed of the managerial decision regarding future remunerations, and a date for a new meeting is set. The new meeting will establish goals for the following year, ergo the cyclic characteristic of the appraisal system (Grote and Grote).
Aside for meeting the three scopes previously identified, performance appraisals also present the company with several benefits. For instance, they create a context in which the employee is introduced to his own core competencies and limitations, based on which he can better direct his future formation. Then, the employees take an active role in their own evaluation and get to know themselves…
Armstrong, S., Appelbaum, M., Stress-free performance appraisals: turn your most painful management duty into a powerful motivational tool, Career Press, 2003, ISBN 1564146863
Coens, T., Kenkins, M., Block, P., Abolishing performance appraisals: why they backfire and what to do instead, Berrett-Koehler Publishers, 2002, ISBN 1576752003
Falcone, P., Sachs, R.T., Productive performance appraisals, 2nd edition, AMACOM Div American Mgmt Assn, 2007, ISBN 0814474225,
Grote, D., Grote, R.C., the performance appraisal question and answer book: a survival guide for managers, AMACOM Div American Mgmt Assn, 2002
ecommendation of a Growth Strategy for MGM esorts International
MGM esorts International is a major leisure and gaming organization. The company is undertaking a great strategy as seen with the organic growth which is taking place through the development of new resorts, including the current development of MGM Coati, which is scheduled to open in 2016, as well as the proposed development in Ontario, to be undertaken in partnership with Fairview Cadillac (MGM, 2013). Other plans for further development are also being considered. However, if an organization wishes to undertake an aggressive growth strategy, it is necessary to consider the different potential strategies which may be utilized. The aim of this paper is to consider the way in which MGM results International may undertake a growth strategy, considering the different options which are available.
Ansoff defined four potential methods of growth based on two dimensions; products and markets,…
12 manage.com, (2013), Product/Market Grid (Ansoff), retrieved http://www.12manage.com/methods_productmarketgrid.html
Davis, M, D, (1997), Game Theory: a Non-Technical Introduction, Dover Publications
Kotler Philip; Keller Kevin, (2011), Marketing Management, Prentice Hall
MGM Resorts International, (2013), 2012 Annual Report, accessed at http://mgmresorts.investorroom.com / on 1st Dec 2013
Genting Group International Expansion Approach and Strategy
In the recent past, Genting Malaysia Berhad seems to have embarked on an ambitious expansion strategy that has seen it set up operations in the UK, New York and Miami. The group's expansion into the UK was marked by its October 2010 acquisition of the United Kingdom gaming operations of Genting Singapore Plc. This gave rise to Genting UK which happens to be the largest casino operator in the United Kingdom. To further enhance its presence in the region, Genting entered into a strategic partnership last year with the NEC Group. The chief purpose of this alliance was to set up a mixed-use installation in Birmingham. Yet another crucial addition to Genting Malaysia Berhad's gaming empire in the U.K was Genting Club Riverlights. Opened last year in November and seen as a move by the group to consolidate its provincial presence, the club…
Cincinnati, Oh and Lawrenceburg, in Executive Summary
As student economic advisor, I will present a comprehensive comparative analysis of two cities in regard to the current trends in economic growth or decline; identify the economic features, both historic and cultural factors that play a role in the economic structure; identify current conditions and trends such as age, race etc., that contribute to GSP; provided a comparative analysis of states focus; and, identify products or capital contributing to the GSP through exports or imports.
The cities that will be compared will be two Ohio River neighbors: Cincinnati, Ohio and Lawrenceburg Indiana. I will attempt to identify products that consistently contribute revenues to the local economies. The report will attempt to provide specific data in regard to per capita tax revenues and will appropriate charts are presented.
Downtown Cincinnati has been getting a facelift. "ith the new Paul Brown Stadium and…
Alltucker, Ken. "Census Shows SE Indiana Perked Up By Prosperity" Cincinnati Enquirer [Cincinnati] 15 May 2002.
Drake might seek hefty hike in tax revenue. Ed. Dan Monk. Business Courier. 7 Dec. 03 http://www.bizjournals.com/cincinnati/stories/2003/10/20/tidbits1.html?jst=s_rs_hl .
Greater Cincinnati Chamber of Commerce earns President's Award for Exporting. Ed. Unknown. June 4, 2002. Cincinnati Chamber of Commerce. 3 Dec. 2003 http://www.gccc.com/quick_links/news/6_04_02export_award.asp.
Housing Profiles - Cincinnati, OH. Ed. Unknown. HUD. 3 Dec. 2003 http://www.huduser.org/periodicals/USHMC/summer03/oh.html
Certainly, utilizing those agencies now that there has been a crime at the premises is warranted. However, it may not have been negligent for DWI to fail to contact law enforcement when it first began receiving threats. Large corporations such as DWI routinely receive threats in the course of business. The vast majorities of those threats are harmless and represent no danger to the employees or customers of those organizations. Therefore, DWI may have been exercising due diligence by increasing its security force and not reporting the action to the police. To determine whether or not DWI was negligent, it would be necessary to see the exact language of the threats. Threats of plausible violence against customers or staff would give rise to a higher standard of care than threats against the property. Businesses cannot be held responsible for harm that occurs as the result of an unforeseeable act by…
The talent, energy, and leadership style that has led to the phenomenal success hotel / resort developer Steve ynn has enjoyed is the subject of this paper. ynn was born in New Haven, Connecticut on January 27, 1942. He received a degree in English from the University of Pennsylvania, and after his father's death in 1963 he took over his family's bingo business in Maryland. Four years later he moved to Las Vegas, and began a legacy of building resorts with more flair and more success than anyone previously had shown.
ynn's Style of Leadership
hile mentioning just a few of his Las Vegas developments and acquisitions -- the Golden Nugget, The Mirage, Treasure Island, Bellagio, the ynn and Encore -- it can be said with succinctness that he is worth an estimated $3.2 billion and has built numerous hotels, resorts, and casinos all around the world. He…
Cherry, K. (2009). What Is Transformational Leadership? About.com. Psychology.
Retrieved June 13, 2014, from http://psychology.about.com .
Magloff, L. (2012). What Is an Authentic Leadership Style? Demand Media. Retrieved June 13, 2014, from http://smallbusiness.chron.com .
Robert K. Greenleaf Center for Servant Leadership. (2012). What is Servant Leadership?
HRM and Business Strategy
The Marriott Hotels and Resorts is a high end hotel chain that operates in numerous locations and cultures around the globe. Hotel locations reside in roughly fifty different countries and at over five hundred locations. Not only does the Marriot operate under its own brand, but it also owns other hotel brands such as the Ritz-Carlton; however these organizations operate as a completely independent division of the Marriott International parent company. Each Marriott hotel location offers a different range of services such as spa treatments, golf facilities, as well as luxury condominiums. The Marriott must provide world-class customer service at all times to ensure customer satisfaction and customer loyalty. To support this position, Marriott must have a human resources management (HRM) strategy that empowers its employees to ensure that they are well equipped to handle a wide range of consumer needs and demands.
Marriott. (N.d.). Aruba Marriott Resort & Stellaris Casino. Retrieved from Mariott: http://www.arubamarriottcareers.com/JobDescriptions.html
Marriott. (N.d.). Core Values & Heritage. Retrieved from Marriott: http://www.marriott.com/culture-and-values/core-values.mi
Partlow, C. (1993). How Ritz-Carlton applies "TQM." Cornell Hospitality Quarterly, 34(4), 16-16.
Superior Customer Value
eginning in 1998, Harrah's decided that it wanted to change its business culture from an operations-driven company that viewed every casino as a stand-alone property to a marketing-driven company with a holistic view of its properties and customers (light and Turk, 2004). The organization structure was revamped to become a national distribution network with a single, unifying brand. The company was then able to execute its corporate growth strategy, one that sought loyalty to increase same-store-sales growth. This required convincing gamblers to spend less at competitors and more at Harrah's. As discussed in this paper, enterprise collaboration, competitive positioning focused on customer service and gaming in the middle market, supply chain optimization, and regulatory considerations are all significant factors affecting Harrah's ability to deliver superior customer value.
Instead of building glitzy casinos with attractions such as volcanoes, sinking ships and replicas of the Eiffel Tower, Harrah's…
Bligh, P. And Turk, D. (2004, June). CRM Magazine. Cashing in on customer loyalty. Retrieved February 1, 2005 from Web site: http://www.destinationcrm.com/articles/default.asp?ArticleID=4115
Case in point: Harrah's. (2002, June 24). The Source. Retrieved February 1, 2005 from Web site: http://188.8.131.52/search?q=cache:sx5dXg5XDuIJ:eu.icgcommerce.com/corporate/doc/html/downloads/thesourceissue3.pdf+Harrah%27s+sourcing& hl=en
Gambling on customers. (2003, July 14). The McKinsey Quarterly. Retrieved February 1, 2005 from Web site: http://www.forbes.com/2003/07/14/0714mckinsey.html
Levinson, M. (2001, May). Harrah's knows what you did last night. Darwin Magazine. Retrieved February 1, 2005 from Web site: http://www.darwinmag.com/read/050101/harrahs.html
Probably the biggest cons about Indian gaming are the social aspects of casinos that can create many more social problems within the tribe and the surrounding community. First, casinos often offer free alcohol to gamblers, and this can lead to alcohol addiction and dependence. Gaming itself can become an addictive behavior, as well. These addictive behaviors require treatment, so treatment facilities and methods may have to be developed in the community, and the casinos can also draw corruption and crime to the area. The social problems surrounding casinos are many, and if they come to an area that is not used to them, they can wreak havoc in a community.
The future of Indian gaming seems almost limitless, because there are so many tribes who can still participate, and because the forward thinking tribes are investing in so many other endeavors, such as Internet service providers, cattle ranches, and just…
few days ago, there was a settlement of a labor dispute between P & H. manufacturers and their union. The company is a leading manufacturer of surface mining equipment and has it factory at West Milwaukee at 44 W. National Avenue and 4107 W. In Orchard St. (P&H Mining, United Steelworkers settle contract)
The company has been in existence for a long time, and was started more than a hundred years ago, and the main mode of transport were horse and buggies. From that stage, it has developed into manufacture of highly reliable mining equipment for the cost-focused surface mining industry of the world. There are some equipments of the company working at all times, and these are equipment like drills, shovels, draglines and other similar products. The company has a large number of dealers all over the world to attend to the equipment and the brand name of…
An Enduring Symbol of Reliability" Retrieved at http://www.phmining.com/overview/history.html. Accessed on 17 May, 2004
New Prague workers meet with Chart CEO" Retrieved at http://www.workdayminnesota.org/view_article.php?id=4b44c231af3896b2b8c02b4ca2bf29cdAccessed on 17 May, 2004
New Prague workers to protest at Cleveland shareholders meeting" Retrieved at http://www.workdayminnesota.org/view_article.php?id=2bb20948754e752ab17b7acd821da3f9Accessed on 17 May, 2004
P&H - A Preferred Partner to the Surface Mining Industry" Retrieved at http://www.phmining.com/overview/ph_overview.html. Accessed on 17 May, 2004
Chippewas of ama First Nation
Author's note with contact information and more details on collegiate affiliation, etc.
This paper will study the Chippewa people of ama First Nation. The paper will provide a larger context within North American history and Chippewa history to reflect upon this tribe's cultural traditions and heritage. The paper will focus upon several key aspects to the culture such as the interaction with Europeans, reputation within the aboriginal tribes of Canada, and the rich oral history/tradition of the Chippewas of ama First Nation. The paper serves to be informative and comprehensives.
A Brief Examination of the Chippewas of ama First Nation
The Chippewas of ama First Nation are one of numerous tribes that compose the First Nations. The First Nations is a collective term that refers to the aboriginal tribes of Canada, not including those who are Inuit and/or Metis. North American aboriginal tribes have…
"Chippewas of Rama First Nation." 2012 January 2012
"Mnjikaning History." 2012 January 16
"M'njikaning First Nation." 2012 January 16
"Ojibway People." 2012 January 16 < http://en.wikipedia.org/wiki/First_Nations >
But there more to the personal side for Duke Cunningham, for doling out contracts was more than a matter of choosing the most qualified and lowest priced as mandated by federal rules. It was also a matter of choosing the contractor that could provide the most for him. The white collar criminal always looks to personal advantage. Lobbyists, like the now-convicted Mitchell Wade, helped steer paying clients to Cunningham. In exchange for a $21 million dollar contract from the Department of Homeland Security, a limousine company also furnished personal services to the Congressman, including the transport of "escorts" for Cunningham's personal pleasure. (ozen, 2006)
Cunningham also pleaded guilty to accepting $2.4 million dollars in bribes from actual defense contractors. The congressman actively sought out contacts in the defense world, boasting that, "I feel fortunate to represent the nation's top technological talent in the 'black' world.... [and] appreciated the opportunity to…
Grigg, W.N. (2006, February 6). Power Brokers: Jack Abramoff Brought Together Corrupt Politicians, the Criminal Underworld, and the Global Power Elite. The New American, 22, 21+.
Lanier, M.M., & Henry, S. (1998). Essential Criminology. Boulder, CO: Westview Press.
The Ducks Poker Room
Company & Product Description
The Ducks Poker Room was founded in 2012 and is the finest poker room in the State of Oregon. The Ducks Poker Room offers any poker game in a relaxing comfortable atmosphere. Our mission is to provide the best place to play poker.
Business/Product or Service
The Ducks Poker Room makes it is easy to play a live poker game. We provide the space, tables, chairs, chips, and dealers to give you a comfortable poker experience. Our main product is that of service and we are in the introductory stage as we are just getting started. We compete primarily on our service and the promotions that we offer. Our future plans include developing our own line of poker accessories, which provide a different revenue stream as well as tap…
The U.S. Bureau of Labor Statistics classifies the Gambling Industry with NAICS #713200 and within NAICS #713000 -- Amusement, Gambling, and Recreation Industries. Gambling is a cultural phenomenon across the United States and Oregon is no exception: according to the most recent Indian Gaming Industry Report, based on figures from 2009, revenue for the nine Oregon casinos totaled $459.7 million.
Five Oregon Indian Casinos reportedly offer Poker rooms: Wildhorse Resort and Casino in Pendleton; Spirit Mountain Casino in Grande Ronde; Kah-Nee-Ta-High Desert
In this regard, Higgins (2002) reports that Micros Systems Inc. introduced a custom application specifically for the hospitality industry early on, and despite the lingering effects of the September 11, 2001 terrorist attacks on the market, this company and others such as BDM International Inc. are continuing their efforts to provide hotels, restaurants and other organizations competing in the hospitality industry with the information technology they need to become more competitive (Bear 1999). More recently, companies such as Avendra have started offering integrated software applications that are specifically designed for various segments of the hospitality industry. This company's integrated software application provides purchasing support for food and beverage operations, room operations, engineering/building and construction, administrative, professional and financial services; cleaning solutions and sanitizing systems; grounds and agronomy maintenance; as well as gift shop and spa equipment operation and products (Avendra's purchasing programs 2010).
According to icher (201), a trend that…
Avendra's purchasing programs, 2010. Avendra. Retrieved from http://www.avendra.com / solutions/PurchasingPrograms/Pages/default.aspx.
Bassoppo-Moyo, T.C., Bassoppo-Moyo, S. & Dube, G., 2002. "Managerial Perceptions in the Application of Information Technology in the Public and Private Sector in Zimbabwe."
International Journal of Instructional Media 29(3): 289-290.
Bear, V., 1999, May 24. "Your Money; Movers & Shakers." The Washington Times: 8.
High-road competition focuses on service quality (Working for America Institute 2004), which means developing property in prime locations and the regular upkeep and upgrade of property. Hotels using high-road competition charge high room rates but provide top-class amenities, satisfying customer service and on-site attractions, such as restaurants, lounges, conference sites, gift shops and concierge service to attract customers and incline them to spend. Upper segments are likelier to engage in high-road competition and lower segments, in low-road competition. Hotels in the limited-service segments must differentiate themselves from low-cost providers by offering better service, while upper-upscale and upscale hotels must reduce costs to increase or maximize profit (Working for America Institute). The amount and quality of service in the upper segments allow them to charge higher prices and to directly reward investment.
The high-road strategy may, however, not be conducive to the level of productivity that owners and managers would want,…
Hospitality Online. Hyatt Hotel Corporation. Property Portfolio, 2004. http://profiles.hospitalityonline.com/20920/properties.html
Corporate Profile, 2004. http://profiles.hospitalityonline.com/209120.html
MKG Consulting. MKG Presents the Worldwide Ranking of Hotel Groups - Worldwide Supply of Hotel Groups Grows by 3% in 2001. Hospitality.Net, 2004. http://www.hospitalitynet.org/news/4012180
Worldwide Supply of Hotel Groups - a Total of 5 Million Rooms, Up by 1.9% in 2002. Hospitality Job Resource, 2004. http://www.hoteljobresource.com/menu/article6450.html
There is a sense of common tribal identity but every succeeding generation has seen this identity grown more fragmented. Even the purists and the traditionalists who try to define an essential core of the Mesquaki identity are themselves a kind of a splinter faction, rather than representatives of the core of the tribe.
The unity of the tribe now comes through the common economic support provided by the gambling on the reservation rather than from a common sense of culture and identity that links generations. The Mesquaki will likely survive in the future in the sense that the tribe will profit off of the casino and many tribal members will still remain on the reservation to live. But the culture will inevitably fragment and change, pulled in different directions from a number of competing forces. The first force is that of the outside white society which for many young Indians…
Foley, Douglas. The Heartland Chronicles. Philadelphia, PA: University of Pennsylvania Press,
technology has evolved a great deal, thus resulting in an increase in media freedom and globalization. Moreover, human life in the post information technology has become much faster paced than ever before. Ever since the human civilizations had established, man is looking for ways to relax oneself physically and mentally. Over a period of time the market for leisure and tourism had gain much strength due to increasing demand of travel and tourism. The primary reason for this increasing trend of travelling, both international and domestic, originates to the increase in globalization. People are now becoming more and more interested in exploring new places. For this reason the market for services pertaining to travel and tourism has become extremely competitive. The tourism market covers an extensive array of services including restaurants and eateries, tour guides, theme parks, shopping malls and museums.
esearches have shown an interesting trend that while some…
Hall, C.M., & Page, S.J. (2002). The Geography of Tourism and Recreation: Environment,
Place, and Space. London: Routledge.
Copley, P. (2004). Marketing Communications Management: Concepts and Theories, Cases
and Practices. Oxford, England: Butterworth-Heinemann. Retrieved November2,
repeated, tweet of Leonard Niamey before his death was "A life is like a garden. Perfect moments can be had, but not preserved, except in memory." Perfect moments may be fleeting, but the memories last a lifetime. Looking back on memorable days, one stands out in my memory; the day my boyfriend proposed marriage. It was a wonderful day which I will remember for the rest of my life.
The memorable day was experienced while taking a holiday at the Sonesta Maho Bay Resort and Casino on the Caribbean Island of St. Maarten. The location itself is idyllic, with a white hotel building with luscious green trees against a backdrop of crystal clear blue waters, both the sea that is visible from the hotel, as well as the lovely pool, that sparkle in the sunlight. Waking up in this environment is pleasant, surrounding by the feelings of comfort and luxury.…
Starting in the 1920's and 1930's, the lake's resorts were host to many Hollywood elite and prominent political figures. Author Peter Goin's book, Lake Tahoe (Arcadia Publishing, 2005) details this part of the Lake's history and talks about the steamers that frequently ran from point to point on the lake, whose whistles added to the trademark ethereal experience of the lake during that time period. Goin's book is heavy with historical details but in terms of academic merit, there is very little except for the few pages devoted to the Washoe Indians and their legacy.
Squaw Valley, a Lake Tahoe ski resort hosted the 1960 Winter Olympics, which helped to solidify Lake Tahoe as an internationally renown travel destination. By the late 1960's, concerns had growth relative to the environmental impact that tourism and visitors were having on the lake. The book entitled, Lake Tahoe: A Fragile Beauty by Thomas…
online retailing operates, what kind of problems they face and the kind of environment they operate in. The author has also focused on Asian online retailing and special focus on Hong Kong online retailing. It has 22 sources.
Access of basic necessities of life has followed the conventional method of buying and selling. This pattern changed in the last decade with the emergence of information technology age. When consumers have the ability to access information instantly, technologists thought why not access to products has as well. Thus emerged the concept of retailing online.
Online market had initiated with selling of information but today one can interact on the internet and buy physical products without any fear, atleast in some parts of the world. The main concern for consumers today is not whether their regions have access to the internet or not but rather focused on how fast and how online…
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detection and intervention in childhood mental health help prevent mental health problems in adult life?
Disregarding the mental well-being requirements of children is an intolerable violation of our basic undertaking to protect their well-being. Unfavorable mental disposition amidst our children is a less acknowledged difficulty that influences their literary, societal, and emotional enhancement. Mental well-being is a wide attribute to be analyzed. The mental well-being requirements of children and youth demand introspection. There is prevalent refuting that mental well-being is comprehensive of the influence on the children -- amidst all age distinct ions, variety of cultural sections, and all income sections. Such miscomprehensions are recurring, and involvement and care are unlikely to be found. Many people have the belief that children having mental well-being difficulties are just under the impact of a particular passing cloud. (Promoting Access for Children to Mental Health Screens and Assessments in Medicaid and the Children's…
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Children, Youth and Mental Disorders." The Primer May, 2003
Sustainable Tourism and Its Boons
Travel agencies have several sustainability practices that are germane to their business. These include educating travelers about appropriate, sustainable behavior, referring businesses that are sustainable, offering awards to sustainable businesses, investing in ecological friendly technology, and donating revenue to environmental causes. Airline practices for sustainability include implementing an Environmental Management Information System, creating environmental coordinator positions, recycling waste, building more efficient craft, and using Zero Emission Vehicles for ground support (Weaver, 2005, p. 81). Cruise ships can utilize native tour guides, Cruise Industry Waste Management Practices and Procedures, discharging water in appropriate sea conditions, treating water appropriately prior to discharge, and working with local governments to preserve natural environments. Hotels and resorts can make concerted efforts to recycle, invest in energy reduction technologies, reduce water use, invest in water treating technologies, and minimize waste. Theme parks can allocate land for environmental needs, donate land and…
Black, R., Crabtree, A. (2007). Quality Assurance and Certification in Ecotourism. London: CABI.
Weaver, D. (2005). Sustainable Tourism: Theory and Practice. New York: Elsevier.
in "Piaf," Pam Gems provides a view into the life of the great French singer and arguably the greatest singer of her generation -- Edith Piaf. (Fildier and Primack, 1981), the slices that the playwright provides, more than adequately trace her life. Edith was born a waif on the streets of Paris (literally under a lamp-post). Abandoned by her parents -- a drunken street singer for a mother and a circus acrobat father -- Edith learns to fend for herself from the very beginning. As a natural consequence of her surroundings, she makes the acquaintance of several ne'er do wells. She rises above the lifestyles of the girls she grows up with who prostitute themselves for a living in the hope that they will eventually meet a benefactor with whom they can settle. Edith has a talent for singing and she indulges this interest by singing loudly in the streets.…
Beauvoir, Simone de, and Parshley, H.M. The Second Sex. New York: Alfred A. Knopf, 1993.pp. lv, 786
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Origins of the Family, Private Property, and the State. 1894. Retrieved April 10, 2003 from. http://csf.colorado.edu/psn/marx/Archive/1884-Family/
H at the Marriot
The Marriott Hotels and esorts is a high end luxury hotel chain that operates hotels in numerous locations and within many cultures around the globe. For example, the hotel chain's locations are positioned in roughly fifty different countries and at over five hundred locations worldwide. The Marriot operate under its own brand and is a mostly autonomous organization, but it also owns other hotel brands such as the itz-Carlton that also operate in a similar market segment. Although the facilities of the hotels are world-class, the organization's human resources (H) capabilities are the company's number one core competency. The H strategy of the company really defines its service capabilities and the company is also developing new and innovative new techniques for attracting top talent in the industry. This analysis will provide a brief background of the organization as well as the ways in which…
Halzack, S. (2013, August 25). At Marriott and other firms, HR becomes increasingly strategic. Retrieved from The Washington Post: http://www.washingtonpost.com/business/capitalbusiness/at-marriott-and-other-firms-hr-becomes-increasingly-strategic/2013/08/23/63f0856c-05c0-11e3-9259-e2aafe5a5f84_story.html
Marriott. (N.d.). Aruba Marriott Resort & Stellaris Casino. Retrieved from Mariott: http://www.arubamarriottcareers.com/JobDescriptions.html
Marriott. (N.d.). Core Values & Heritage. Retrieved from Marriott: http://www.marriott.com/culture-and-values/core-values.mi
Partlow, C. (1993). How Ritz-Carlton applies "TQM." Cornell Hospitality Quarterly, 34(4), 16-16.
This answers the question of "what do we have to offer?' For example, Macau has a unique culinary culture that blends Chinese and Portuguese influences. These competencies can be identified by their presence as a minority of responses to the initial research, or through an internal analysis of the area's offerings.
The question of to whom something should be promoted can be answered through an examination of market segments. If Macau wishes to promote culinary tourism, for example, it can do research into the demographics and lifestyle factors of culinary travelers by examining their magazines and media, by examining the profile of current culinary travelers to Macau and by examining such travelers to more established culinary destinations, such as Singapore or Tokyo.
Michman, R., Mazze, E., & Greco, A. (2003). Lifestyle marketing: Reaching the new American consumer. estport, CT: Praeger Publishers.
Turner, C. (2008). How Etihad's marketing set…
Michman, R., Mazze, E., & Greco, A. (2003). Lifestyle marketing: Reaching the new American consumer. Westport, CT: Praeger Publishers.
Turner, C. (2008). How Etihad's marketing set new global airline standards. U Talk Marketing. Retrieved February 8, 2010 from http://www.utalkmarketing.com/Pages/Article.aspx?ArticleID=11214&Title=How_Etihad%27s_marketing_set_new_global_airline_standards
Feinstein, A. & Stefanelli, J. (2007). Purchasing: Selection and procurement in the hospitality industry. Wiley.
Stettner, M. (2009) How to establish a promotional mix. eSmallOffice.com. Retrieved February 8, 2010 from http://www.esmalloffice.com/SBR_template.cfm?DocNumber=PL12_3600.htm
Spirituality is not a set of rules and it cannot be understood as an object or even an objective but instead spirituality is a state of being and the essence of the true nature of mankind when receiving positive spiritual energy and guidance and then taking those and applying them to daily live and implementing the accompanying principles, ethics and morals into the processes in forming and directing the culture and society.
erry, Thomas in Hill, ernice. Money and the Spiritual Warrior. Jung: Reflections on Psychology, Culture and Life. 10 May 2009. Online available at: http://www.cgjungpage.org/index.php?option=com_content&task=view&id=769&Itemid=40
C.G. Jung. The Archetypes and the Collective Unconscious, Princeton, N.J.: Princeton University Press, 1969.
Hill, ernice. Money and the Spiritual Warrior. Jung: Reflections on Psychology, Culture and Life. 10 May 2009. Online available at: http://www.cgjungpage.org/index.php?option=com_content&task=view&id=769&Itemid=40
Kevin Phillips, Wealth and Democracy: A Political History of the American Rich, roadway ooks, 2002, see also: Public…
Berry, Thomas in Hill, Bernice. Money and the Spiritual Warrior. Jung: Reflections on Psychology, Culture and Life. 10 May 2009. Online available at: http://www.cgjungpage.org/index.php?option=com_content&task=view&id=769&Itemid=40
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Hill, Bernice. Money and the Spiritual Warrior. Jung: Reflections on Psychology, Culture and Life. 10 May 2009. Online available at:
The U.S. is a property owning civilization and a number of the people wanted land and housing. Americans however scarcely ever create savings. "The country itself lives on other countries' savings by issuing bonds to finance its excessive consumption. The current crisis began with cheap housing loans offered by banks. Banks provided loans but instead of holding the loan in their books, they packaged them into collateralized debt obligations (CDOs) and sold them to other agencies. These agencies passed them on to others and spread them globally as assets" (the Current Economic Crisis, its causes, its impact and possible alternatives, 2009).
Interest rates were lowered and housing loans went up with construction activities leading to land prices increasing. The real estate was booming, generating employment and incomes. But as the rate of interest on housing loans came down, banks started to compete to get more business. Because of low interest…
Avizius, R. 2009. Financial Crisis Big Picture: What has the Government Response Been? [ONLINE] Available at: http://www.marketoracle.co.uk/Article9229.html . [Accessed 22 May 2012].
Centeno, M.A. & Cohen, J.N. 2012. The Arc of Neoliberalism. [ONLINE] Available at: http://www.yale.edu/macmillan/transitionstomodernity/papers/CentenoCohen.pdf . [Accessed 22 May 2012].
Crotty, J. 2009. Structural causes of the global financial crisis: a critical assessment of the 'new financial architecture' . [ONLINE] Available at: http://cje.oxfordjournals.org/content/33/4/563.full . [Accessed 22 May 2012].
Esteva, G. (n.d.). The Meaning of the Global Crisis and "Recovery" for Study Abroad: What are we Preparing Students for? [ONLINE] Available at: http://digitalcollections.sit.edu/cgi/viewcontent.cgi?article=1110&context=faculty_symposium . [Accessed 22 May 2012].
Sands Rewards Club on Venetian Macao/
"Research & Reporting": How does the hotel membership system (Sands Rewards Club) affect the Venetian Macao Hotel itself?
How does the Hotel Membership System (Sands Rewards Club)
Affect The Venetian Macao Hotel itself?
Module Title & Code
Authors, names and Class designations
This work describes the affect of the Sands Rewards Club on the Venetian Macao Hotel through an exploration of three key themes. 1.The role of loyalty program membership on customer loyalty in the hotel industry as influenced by repetition of stays at Sands Hotels and specifically at The Venetian Macau Hotel. 2. The influence of loyalty program membership on customer purchase behavior, by comparing both member and non-member purchases. 3. The relationship between membership purchase discounts and/or privileges and purchasing behavior by comparing member and non-member purchases of a single promoted hotel package that is marketed and discounted for members. Research Question:…
2011, 'Hotels.com Expands Its Successful welcomerewards Loyalty Program', Hispanic PR Wire, 28 October, Regional Business News, EBSCOhost, viewed 20 December 2011.
Bareham, JR 2004, "Can consumers be predicted or are they unmanageable?," International Journal of Contemporary Hospitality Management, 16, 3, pp.159-165
Barsky, J 2011, 'Hotel reward programs attracting more consumers', Hotel Management (21582122), 226, 14, p. 12, MasterFILE Premier, EBSCOhost, viewed 20 December 2011.
Berman, B 2006, 'Developing an Effective Customer Loyalty Program', California Management Review, 49, 1, pp. 123-148, Business Source Premier, EBSCOhost, viewed 20 December 2011.
Illusory thinking. What is illusory thinking? What are the two types of illusory thinking -- A a Please explain each type and give an example.
Illusory thinking can be fundamentally explained as a desire and an attempt to find order in random events which fundamentally have no order. Often times illusory thinking manifests in two ways: either the illusion of control or with a false illusory correlation. Gamblers commonly manifest the illusion of control, when in reality they are betting their money on events that are random, such as the roll of a dice. However, this belief of control is false as all the event taking place are completely subject to chance. For example, some gamblers might think that if it's raining or if they wear their lucky shoes, they might have a more profound chance of winning or leaving the casino with profits. However, this is completely false.
high degree of misinformation I had received from traditional teachings about the church and the beginning of Christianity. Moreover, I was struck by the notion that most other people in the Western world receive this same degree of intentional misinformation, so much so that I have even heard people defend the idea that knowledge of the historical church is irrelevant to modern Christianity. Reading through the class material, I was struck by how critical this historical information was to the understanding of the actual church. One critical piece of information is the idea of Jesus as the head of the church, despite him not establishing Christianity as a separate religion. Another critical idea was that prophets could play a continuing role in Christianity, when my traditional understanding had suggested that after Jesus there would be no more Jewish prophets. I also found myself wondering about the very obvious and significant…