Communication style and role clarification in assistive personnel
The boss's manner in asserting authority and clear borders was correct in this situation. If Mable were to disobey her orders, she needs to face the same consequences as anyone else. Were the boss to allow herself to become intimidated by Mable, she may yet find herself in a situation where she will become increasingly more manipulated by Mable leading to the destructiveness of not only her own efficacy, but also that of the general environment including loss of respect to her from other colleagues and possibly resulting in patient mishap by importance of general hospital work being lessened and by general reduction of respect accorded to hospital work on the part of other subordinates who will be influenced by Mable's conduct.
Stakeholder influence and impact in NHS and Barclays organizations
The National Health Service (NHS) is the world's largest publicly funded health service (NHS, 2011). It provides high quality medical care free of charge to patients across England. NHS uses government funding to run operations and pay employees. Being a national public sector organization, the NHS influences and is influenced by several stakeholders including the government, patients, suppliers, the media and community members. Ethical behavior can help gain approval and cooperation from these stakeholders for the growth of the NHS.