Healthcare Management
Essays

The Arnold Palmer Hospital (AHC) located in Orlando, Florida is considered one of the most efficient and patient-centric healthcare providers in the U.S. due to the customer satisfaction scores the facility receives and amount of patients the hospital sees on an annual basis. The AHC has been ranked fifth in patient satisfaction out of 5,000 hospitals and sees on average 1.5 million children and women annually. It is the fourth-busiest labor and delivery hospital in the U.S. and the largest neonatal intensive care unit in the entire Southeastern U.S. AHC has also put into place one of the most thorough and well-respected continuous improvement processes in the U.S. healthcare system. With the goal of 100% patient satisfaction, AHC has created an entire quality management and improvement organization which is now a critical part of its culture. Of the myriad of processes that AHC relies on to operate daily, one of the more problematic is the Labor & Delivery Check-In. This process is made more challenging by the continually changing status of the patient and her imminent delivery of a baby. Healthcare processes need to be contextually relevant and have comparable time and value durations as patients in order to contribute to patient satisfaction (Ahsan, Shah, Kingston, 2010). The AHC labor and delivery check-in process is one that is very complex with ample room for patient dissatisfaction given the highly intricate nature of eight different decision points. With so much complexity there is the potential for confusion in the Labor and Delivery check-in process and frustration on the part of patients. Clearly this process needs significant improvement as the initial analysis of the workflow is shown in the first part of this analysis. Following the initial analysis of the Labor and Delivery check-in workflow, the complication of dealing with a Caesarean-section birth is discussed. Third, if mothers were electronically checked in versus the manual process today, the workflows would change significantly. A second flowchart has been created to show the streamlined workflow as a result of the AHC choosing this alternative. For process re-engineering to be successful there needs to be a prioritization of customer-based goals first, followed by the selective use of technologies (Bertolini, Bevilacqua, Ciarapica, Giacchetta, 2011). The use of more automated means to check maternity patients in follows this best practices of business process reengineering (Bertolini, Bevilacqua, Ciarapica, Giacchetta, 2011).

This descriptive research study explored the succession planning in small business entrepreneur of a multi-faceted entity. The purpose was to ensure the continued success and sustainability of small business entities despite their complexity and diversity. Review of the literature discussed indicated that small business enterprises are lagging behind other businesses and organizations in their succession planning endeavors. In assessing the efforts in these entities, Questionnaires, interviews played a larger role in collecting data about succession planning and management programs within Nadia La Russa organization, the roles played by the administrative and HR personnel in embracing opportunities and dealing with future challenges during critical incidents in the process of succession planning.

Bedsores are also known as pressure ulcers. They are lesions that are primarily caused when soft tissues are pressed against bone for a long period of time, restricting blood flow to the area. These often occur when a patient is immobile or reclining in a recovery bed for a long period of time. They are common on the hips, elbows, knees, ankles and even the back of the head. Current research shows that they are exacerbated by other conditions like diabetes, perspiration, incontinence, infection, or medications that impair the circulatory system. Pressure ulcers are particularly serious in older patients – particularly those in a wheel chair or in cases in which the patient does not move or exercise. Bedsores are often fatal, even when treated aggressively and are one of the leading causes of death from complications in many developed countries – second only to adverse drug reactions

The Emergency Department of typical hospitals is often overcrowded because of strained ED staff, shortage of resources and the sheer lack of manpower against the massive number of patient surging into ED. There are lean hours and days and busy days and high-volume hours. These conditions often increase morbidity and mortality and require reform from the lowest to the highest levels.

The ethical considerations in healthcare are so complex that there are entire guidelines of how to just attain a higher level of compliance. The intent of this analysis is to show from a personal standpoint how best to attain higher levels of ethical performance and stay consistent and focused on long-term growth of a healthcare provider business as a result.

This paper examines various materials to provide adequate and reliable information about professional boundaries in the nursing profession. The paper tackles the changing nursing roles especially in UK and Malaysia. It provides examples from nursing practice as well as its relevance. It considers Malaysian code of conduct and the NMC code of conduct.

This study examines the antecedents to unplanned turnover in organizations, and describes several management approaches that can be used to improve employee morale and satisfaction in cost effective ways. An analysis of how a fictional company, Sapphire Department Stores, can use these tools to improve team performance in two teams is followed by an analysis and discussion section concerning these issues.

In light of the circumstances in the current health care system, health care organizations need to continue enhancing their operating performance, particularly in improving patient outcomes and satisfaction.

The objective of this study is to consider what leadership knowledge and skills are needed during a pandemic situation. The best practices utilized by health care leaders when working collaboratively during a pandemic situation (real or potential) will be. Findings in this study include that collaboration between healthcare leadership and community agencies, forums, and infrastructure will enable the planning and preparedness necessary to address the event of a pandemic and to mitigate the impact of a pandemic resulting in a better outcome that serves to save lives.

A fertility clinic is a very specialized healthcare facility that addresses a particular area of interest: reproduction. The targeted consumers includes couples who cannot have children and the clinic is a capital intensive one, because of the necessary investments that need to be made in equipment and technology. This clinic proposes to provide top quality services at a premium price in order to maximize its profits and increase its market share.