Use our essay title generator to get ideas and recommendations instantly
Steve and the Counselor
hat has the counselor learned from Steve? Halstead explains that "Empowerment comes from the process of discovering new learning," and in effect what the counselor learned from Steve has empowered the counselor for the future. Empowerment also comes from "enduring the struggle" and "overcoming obstacles" that previously prevented progress (Halstead, 2000, p. 2). The obstacles that Steve had to overcome were huge, and notwithstanding the fact that Steve gave thought to committing suicide, the counselor was motivated along with Steve.
That is, every doctor and psychologist seemed to be telling Steve that he would never graduate because his "obvious limitations" will prevent him from doing so -- and the counselor not only had Steve's back, he was learning about perseverance and resilience along with Steve. The counselor was impressed that Steve went directly to the president of the college -- bypassing all the counselors…
National Organization for Human Services. (2010). Ethical Standards for Human Service
Professionals. Retrieved January 1, 2013, from http://www.nationalhumanservices.org .
Human Services Research
The Trafficking Victims Protection Reauthorization Act
The purpose of this project is to inform its readers that human trafficking crimes are becoming more and more salient among the public collective consciousness. As a result of this trend, such crimes are becoming increasingly recognized as a valid subject for the focus of the criminal law. Courts in many jurisdictions are beginning to seek more severe punishments for those criminals who commit such horrendous acts. States all through the United States are beginning to look at their laws as citizens become progressively more involved with the implementation and enactment of human trafficking legislation.
However, at the same time, there is much progress still to be made. Many barriers to effectively dealing with problems associated with human trafficking and prostitution have been hindered by the U.S. Federal Governments strong stance against providing services to anyone who is engaged in the…
Deo, S. (2009, May 4). The Effectivenesss of Victim Protection Measures in U.S. Human Trafficking Legislation. Retrieved from Hubert H. Humphrey Institute of Public Affairs: http://conservancy.umn.edu/handle/50388
Jazvac-Martek, M. (2009). Oscillating role identities: the academic experiences of education. Innovations in Education and Teaching International, 253-264.
Office on Violence Against Women. (2011). Office on the Violence Against Women. Retrieved from United States Department of Justice: http://www.ovw.usdoj.gov/
OVC. (2011). About Us. Retrieved from Office for Victims of Crimes: http://www.ojp.usdoj.gov/ovc/about/index.html
Human Services and Poverty
Human Service Resources for the Poor
Human services has the unique responsibility of trying to meet the needs of a diverse set of people, but people within the discipline have usually acquired the skills necessary to complete the task (Anderson, Halter & Gyzlak, 2002). One of the major focus of any human services organization is to reduce the impact of poverty. The term is generally held as "reduce the impact" because it is an acknowledged fact that there will probably always be those who are financially, or in some other way, poor (Burkhauser, 2009). It has been said from ancient times that the poor will always be with us, but that does not means that the people who have some type deficit should not have the same access to services that those with better circumstances have. The bigger issue for the professionals who work in some…
Even in countries considered part of the "third world" designation have the same issue with people accepting or rejecting human services. Trust is a valuable commodity, but it must be earned for someone who has lived in poverty their entire lives (Mabughi & Selim, 2006). People who live in poverty may glean what they can from the larger society so that they can survive, but when it comes to areas like healthcare, the people actually have to trust the professionals. Since many of these people have been self sufficient and non-trusting of the majority culture for many years, they have difficulty in trusting that they will not be harmed by a treatment which to them is very foreign (Speth, 1998).
So the issues that human services professionals have with regard to providing healthcare are many, but there are programs which have proven effective. One such program has the aim of getting individuals accustomed to what a better life is from the time they are very little (Duncan, Ludwig & Magnuson, 2007). This program is a training program for both the children and their parents when the child is still in preschool. The training has to do with getting used to proper healthcare and discovering ways, from an early age, of reducing the chance that poverty will continue into the next generation. Other programs are faith-based, as many have been throughout history, but they do not display their faith in any way other than trying to treat their fellow people with compassion (Hopkins & Capaiuolo, 2001). There are many other programs which try to help individuals who are steeped in poverty and have difficulty finding even the basic care, but they are too numerous to mention.
For the human services worker, the message is that poverty is not about a single item such as how much the person makes in income. Poverty, especially when it is paired with trying to access healthcare, is about location, situation, income, trust, and many other issues that human services workers fight every day. It seems that most human services professional believe that
Wellington that any criticism is only meant to help (Stuhlmiller et al. 2003). A mention of what appears to be Ms. Wellington's avoidance of difficult issues, from her increased focus on children to her incomplete paperwork, is also in order to effect a behavioral change. Goals set at this stage might consist of internal subjective measures on Ms. Wellington's own part, as education can have varying effects on different individuals at different paces, and any progress will of course be beneficial (Stuhlmiller et al. 2003). Ms. Wellington needs simple reinforcement and encouragement, nothing more drastic.
Case Study #3: Michael Thompson
Michael Thompson, a former addict and current drug counselor who is possibly showing signs of a current or impending relapse into drug use, clearly needs to talk to someone in a professional capacity regarding his current life issues. It might not be best for counseling to take place in-house, however,…
DOT. (2009). "Preventing Sexual Harassment: A Fact Sheet For Employees." Accessed 18 January 2010. http://www.dotcr.ost.dot.gov/Documents/complaint/Preventing_Sexual_Harassment.htm
Batiste, L.. (2008). "Employees with drug addiction." Accessed 18 January 2010. http://www.jan.wvu.edu/media/drugadd.html#Acc
Stuhlmiller, C.; Tolchard, B.; Thomas, L. & Crespigny, F. (2003). "Increasing confidence of emergency department staff in responding to mental health issues: An educational initiative." Australian emergency nursing journal 7(1), pp. 9-17.
According to Unit 6's analysis entitled "A Blended Approach," an example of a top-down approach within an organization might be that of managers offering tuition reimbursement to workers who were studying for advanced degrees in a relevant field. Top-down approaches begin in the leadership of the company, and the spirit and practical implications trickle down to the lower levels of the organization. A bottom-up approach begins at the lower levels and trickles up. For example, nurses might decide to schedule their rotations so that no nurse received more than one night shift and one double shift per week. When managers notice this results in fewer errors, they might make it company policy.
Q2. A policy gap is the gap between what politicians promise and actual policies that are enacted. A good example of this is the frequent promise of politicians that they will not raise taxes. However, budget…
Dileep Kumar M. (2010). Strong and weak culture and behavioral implications. MBA.
Retrieved October 23, 2011 at http://www.indianmba.com/Faculty_Column/FC262/fc262.html
The National Organization for Feminist Human Services
evaluation of human resource practices
MACOBUTTON NoMacro [Click here and type name]
ADMINISTATIVE MEMOANDUM - HUMAN SEVICES
The Human Services Council appreciates the opportunity to provide comment and guidance on the merits and drawbacks of incorporating inclusive and anti-oppressive practices in our human service delivery. As you may already know, in the past, many feminist social service agencies such as ours have faced grave trials in maintaining our commitment to anti-oppression work in the current setting of practice. After interviewing several in our department, it has come to my attention that with practitioners our feminist agencies in New York have revealed the extent to which a changing policy background has affected the power of our organizations to integrate anti-oppressive principles into our company practice. However, in spite of these challenges, however, I think that by identifying drawback and benefits like other…
Theory and practice. (2001). Social Work Abstracts, 37(1), 9-9.
Baines, D. (2007). Bridging the practice -- activism divide in mainstream social work: Advocacy, organizing and social movements. In D. Baines (Ed.), Doing anti-oppressive practice: Building transformative politicized social work (pp. 50 -- 66). Halifax, NS: Fernwood.
Barnoff, L., George, P., & Coleman, B. (2006). OPERATING IN SURVIVAL MODE: Challenges to implementing anti-oppressive practice in feminist social service agencies in Toronto. Canadian Social Work Review, 23(1), 41-58.
Brown, H. (2008). The face-to-face is not so innocent: Into interpersonal spaces of maternal-infant care. University of Victoria (Canada)). ProQuest Dissertations and Theses,, n/a.
This aspect is important because it enables an exchange of views and ideas, but not in the form of a comment but in a more organized manner, that of the journal article.
The negative aspect about the collaboration with the Journal is the fact that there is no actual online version of the Journal, an element which limits drastically its accessibility. The communication of the ideas available is essential for the author who can benefit from critics as well as favorable reviews. However, the fact that there is no possibility on this site for people and visitors to comment on the articles sent by the collaborators is a negative aspect especially if taken into consideration that commenting and advising is indeed a good resource of the site.
inally, another aspect cannot be perceived positive or negative, but rather one worth mentioning related to the HOHS is the focus the site…
Finally, another aspect cannot be perceived positive or negative, but rather one worth mentioning related to the HOHS is the focus the site places on the management of the organization. From one point-of-view, this focus is benefic because it allows a certain sense of transparency in the leadership and it is a good democratic exercise. At the same time though, this wide focus appears to be as long as an actual article, without providing actual useful information. The fact that the members of the organization are not presented but rather given an email address makes the endeavor of pacing them on the Internet an even more futile affair.
In any situation, with few adjustments, the site of the NOHS represents a useful guide for those wanting to have a glimpse on the activity of the organization.
National Organization of Human Services website. 23 may 2008. http://www.nationalhumanservices.org /' target='_blank' REL='NOFOLLOW'>
Interrelationships between several features of "critical learning": Not accepting things at face value, until self-reflection has taken place and the reasons for believing certain arguments have been fully flushed out, is an important concept in the process of critical learning. So, too, is "bridging differences" -- which is really another way of saying "finding common ground" in any situation where individuals are from vastly different cultures, or socioeconomic classes. Putting critical learning into real life situations entails knowing the standpoints of people social workers are trained to help and support, but moreover, being able to change one's approach based on real world realities in the community shows maturity. To wit, self-reflection has an interrelationship with conscientization, because everything one thinks that one knows should be challenged and in the end the social worker (outsider) is allied with the insider in the process of providing help.
Differentiate the standpoint…
Baines, Donna. (2007). Anti-Oppressive Social Work Practice.
Hooks, Bell. A Revolution of Values: The Promise of Multicultural Change
Narayan, Uma. Working Together Across Differences: Some Considerations on Emotions and Political Practice.
Unit 1 -- Critical Learning
"Spend and Share" vs. "Sink or Swim" Attitudes
In understanding the differences between the "spend and share" public mood of the 1960s and the "sink or swim" attitudes of the 1990s, four distinct reasons for the change in public opinion can be listed. Canadians in the 1990s witnessed a great call for change and shift toward the sink or swim mentality, and this can be largely attributed to: issues of national identity, anxiety over jobs, the emerging of the global economy, and new technologies and fundamentally different demographic forces rapidly changing these Canadians' respective social space (eid, 1996, p.5).
Making Election Decisions as a Voter
In making the decision to vote in an election or abstain from the vote, certain factors such as the candidates' own stances on the issues as well as the views held by these candidates' respective parties play a major role in people's decisions…
McKenzie, B. And Wharf, B. (2010). Connecting policy to practice in the human services. Don Mills, ON: Oxford University Press. Print.
Holman, T. And Loveless, S. (2007). The family in the new millennium: strengthening the family. Westport, CT: Greenwood Publishing Group. Print.
Milan, A., Vezina, M. And Wells, C. (2006). Family portrait: continuity and change in Canadian families and households in 2006. Ottawa, ON: Statistics Canada. Print.
Reid, A. (1996). Shakedown: how the new economy is changing our lives. Toronto:
The attitudes and behaviors of public largely rests on the issues of public policy which aid in decision making in matters relating to income, laws, political issues and other social infrastructure programs. Angus eid, (1996), an author of the book, "shakedown" describes how economic policies have influenced the life of a large population of Canadians all the way from 1960s to 1990s.
In his book, he argues that 1960s was an era of "spend and share" in the sense that Canadian economy was strong and steady; there were plenty of jobs, households experienced flow of government services due to growth and corporate were also willing to spend. Thus these are some of the reasons for "spend and share." However, in 1990s this was not the case due increasing issues of national security, anxiety over jobs, emergence of new technology and change in demographic forces influenced the transition of…
Angus Reid, (1996). How the New Economy is changing Our Lives. Retrieved on Nov 10, 2011 from www.consulttci.com/Book reviews/Shakedown.html
Mary Edwards,(2011).Community Guide to Development Impact Analysis: Socio-Economic Impact Analysis .Retrieved on Nov 10, 2011 from http://www.lic.wisc.edu/shapingdane/facilitation/all_resources/impacts/analysis_socio.htm
Natural resources Canada,(1996).Family structure. Retrieved on Nov 10, 2011 from http://atlas.nrcan.gc.ca/auth/english/maps/peopleandsociety/family/family1996/familystructure/1
Non-profit vote,(2011).Voter turnout. Retrieved on Nov 10, 2011 from www.nonprofitvote.org/voter-turnout-factors.html
Societies conventionally have chalked out the programs to sustain people who are not able to support for themselves especially old people, people having disabilities, people who do not have family etc. The Code of Hamurabi, devised by King Hammurabi of Babylonia in the 18th century BC is regarded as one of the oldest documents to mention about the social support. The religious and morality involved teachings in several societies have also been an incentive to assist one another via the acts of individual well-being. It is till the last few centuries that no society could have a universal social support system which is being publicly funded. The publicly financed system in form of a series of legislative acts known as poor laws which was developed in England during the 16th century is considered the oldest one. Such laws proved the local governments to construct almshouses and huge facilities…
Administration for families and Children: Introduction. Retrieved from http://www.acf.hhs.gov/programs/cb/dis/tables/sec11gb/intro.htm
Accessed 22 October, 2005
Berman, Dene S; Davis-Berman, Jennifer. Outdoor Education and Troubled Youth. August,
1995. ERIC Digest. Retrieved from http://www.ericdigests.org/1996-1/outdoor.htm Accessed 22 October, 2005
Describe the five different models of policy-making process and apply them to various policies: The Rational Model (also called the Synoptic approach) is reportedly the "purest of the models" because of the quality of scientific methods it embraces, and the way it advocates objectivity, and occasionally doing it dogmatically, according to Unit 5. Author R.K. Sapru explains that the rational policy-making approach is to "choose the one best option," the option that will maximize the "net value achievement" (Sapru, 2010, p. 83). In other words, the more efficient the policy is, the more rational it is.
Any rational person -- whether a politician, a policy-maker or administrator -- must first clarify his goals and values, or his objectives, and then organizes those goals, prioritizing them in his mind, Sapru writes on page 84. There are no "ideal" decisions to be made, as Herbert Simon argued (referenced by Sapru…
Chapter Four -- Stages of the Policy-Making Process
Sapru, R.K. (2010). Public Policy: Art and Craft of Policy Analysis. New Delhi, India: PHI
Learning Pvt. Ltd.
The Economist. (2004). Measuring Economies: Garbage In, Garbage Out. Retrieved November
A number of other helping professionals like social workers, persons in foster care and all mental health professionals can also address the population served by this agency. The children are from difficult situations often involving multiple kinds of abuses. Immediate placement in a safe environment along with counseling is a priority. The children have challenges with authority and trust; they also have a high propensity to hurt themselves or others. There is also a need to have institute structure and order in their lives.
The funding for agencies engaged in serving children comes mainly from the government and individual private donors. The government's attempt to reduce to cost of the social safety net negatively influences the ability of these agencies to accomplish their goals. The funding received is never adequate and agencies face the critical decisions at times of purchasing key equipment, or providing adequate facilities for the clients they…
Kincaid, S. (2009). Defining human services: A discourse analysis. Human Service Education,
Klepinger, B.W. (1989). Computerization of human service agencies: a funder's viewpoint.
Computers in Human Services, 4(3), 243-52.
By focusing on our own worries about grades or self-image, we were doing ourselves and our careers a disservice. The two of us managed to pull together the draft of the report with no problem because we were willing to put aside our self-interest in favor of the interests of the group. Thus our project became a true example of teamwork.
Teamwork brings to light individual talents and abilities. Some of us are better at writing, some better at verbal interviews, and others at organization and planning. Also, we come from unique backgrounds and have different personal experiences. Gender changes our perspective on life too. I noticed that my teammates would ask totally different questions than I did because they were female and because their family background differed from mine. I am sure the reverse is true, too. Because my background is different from theirs, I raised different questions and…
Discussion response on human services
The problem is ethical, and it affects the people within the organization, following its growth. The organization lack ethical principles that will guide them in decision-making, and have to cope with the apartheid regime in the state. Having social equity will integrally balance the social environment and any management decisions. Two levels of administration will have equal opportunities in decision-making and will ensure employment of competent personnel. Unified decisions will be the basis of company's operations and will cater equally in all fields. Unified principles will be the basis of company's operation of duties, without discrimination whatsoever.
All individuals under the company's operation have rights, the managing team and working staff. Everyone should adhere to duties and obligations in the business to avoid an ethical dilemma. Working staff are obliged to perform their roles in the business, and whatever they hold…
Human Services -- Discussion Responses
First, thank you for your service to the nation. I really like your perspective that the most genuine way to make a so-called "diverse" society work is to just stop referring to diversity and just regard everyone as being part of the same society with all of the same rights and obligations. As should be clear from my earlier post, I fully concur with your position on the fundamental importance of good parenting for many reasons, but especially in connection with psycho-social influences on the development of the individual. Your post seems to suggest that you also value the autonomy of your children and that you understand the importance of differentiating parental guidance from parental infringement. Given your experience having raised children in so many different cultural environments, I would be curious to know your thoughts on any differences in your children's individual…
Economic Struggles Facing Single Mothers with Children
Single mothers face hardships well beyond what is seen by two-parent families or even single fathers. These struggles can involve money, time, education, emotions, spiritual concerns, mistreatment and judgment from others, and a number of other issues. The reasons why a person became a single mother are often questioned, and opinions of others are expressed without being asked for by the single mother. With so much having to be dealt with, single mothers can feel like giving up. The majority of them, however, do not do that. They continue to press on and do everything they can to make sure their children have what they need and grow up to be healthy, happy people. It can be difficult and thankless worth for many years, but it can also be highly rewarding for those who have chosen it or who have ended…
Allen, B.D., Nunley, J.M., & Seals, A. (2011). The effect of joint-child-custody legislation on the child-support receipt of single mothers. Journal of family and economic issues, 32(1), 124-139.
Bernal, R., & Keane, M.P. (2011). Child care choices and children's cognitive achievement: The case of single mothers. Journal of Labor Economics, 29(3), 459-512.
Bratter, J.L., & Damaske, S. (2013). Poverty at a Racial Crossroads: Poverty Among Multiracial Children of Single Mothers. Journal of Marriage and Family, 75(2), 486-502.
Broussard, C.A., Joseph, A.L., & Thompson, M. (2012). Stressors and coping strategies used by single mothers living in poverty. Affilia, 27(2), 190-204.
Human Services -- Discussion Responses
First Response: I think your post provides a great illustration of important the topic of learning disability is to society, because it affects much more than just education and learning. As you explained, learning disabilities dramatically decrease the prospects for success of the individual at all stages of life and greatly increase other adverse consequences, such as involvement with the criminal justice system as offenders. Difficulty in school leads to illiteracy, lower self-esteem, and greater chances of delinquency. I would be curious to know what your research has revealed about the best approaches to minimizing the long-term effects of learning disability and whether you think special-needs learners should be taught separately or inclusively.
Second Response: Your post made very clear how difficult a problem Asperger's Syndrome is as a developmental and learning disability. It seems to be a unique disability in that it retards certain…
Most human service workers are going to have to decide between all the things that a high-powered corporate job can buy and a different lifestyle
The chapter on Human Services stipulates that since the introduction of indigenous community leaders as paraprofessionals during the War on Poverty of the 1960s, the number of workers in the this field has grown steadily and rapidly. In addition, the responsibilities, knowledge, training, and competence of generalist human services workers have increased to a level comparable to that of traditional professional human services workers. Furthermore, large numbers of generalist human services workers and some traditional professional human services workers believe strongly that many generalists outperform traditional professional workers. It is too bad that we are bickering and fighting within our own ranks; that does not bode well for others who need our help. They should be coming first, not our personal needs.
Based on a…
he field of human services is a burgeoning field that is fairly broad in definition. It requires an interdisciplinary approach to knowledge, one that focuses on prevention as well as solving human problems, and a commitment to improving the quality of life of the population. his field is not just one focusing on delivery systems, but individuals who seek to improve accessibility, accountability, and coordination among all the stakeholders necessary (clients, government, agencies, co-workers, etc.) (Anspach, R., 1991). he key, however, to the area is being able to adequately manage multiple processes, sometimes multiple horizontal priorities, and still keep in mind that the client's needs and advocacy comes first. he context of HS Management is really in the environmental issues it encompasses- there is no one rubric for every situation, every client, or every stakeholder; but much depends on the manner in which the overall goals are being…
The Structural-Functional Systems Theory -- holds that there are several complex networks of information and levels of communication within any organization. Finding ways to provide appropriate levels of information during a time of crisis is the essential aspect of this model. Thinking of it from a network standpoint, it is the linkage and synergies within the organization that require a communications plan (Infante, et.al., 1997).
Diffusion of Innovation Theory -- focuses more on the dissemination and communication of information -- how information is shared to mitigate the crisis. The diffusion of innovation is commonsensical, but critical for crisis planning. In four steps it allows messages and flow of information to be sent and arrive where needed in the quickest possible manner: 1) innovation or idea, 2) group or individual become expert in that innovation, 3) identifies a group or individual without that information, and, 4) connecting the two individuals or groups together to ensure synergy (Rogers, 2003).
The Plan of Apology and use of Public Relations in Crisis Management -- Public religions firms are designed, by their very nature, to be at the forefront to management the outflow of information about a company or group so that the best possible interpretation is given. Experts do not universally agree on the role
Therefore, this model has rapidly spread and has been widely adopted.
However, as much as a Human Service System would differentiate itself from the other types of services, there are some common elements and strategies that must be reached in every organization, in order to provide a successful development. And the most important regards employers' motivation to work and by their personal involvement, to contribute to the overall effectiveness. No matter the area of activity, it is motivation that leads to productivity and further, to success.
Productivity and well carried out tasks by employees are, of course, the manager's part of the manager's duty and supervise activity. Yet, one should distinguish between management and leadership. While the former regards the field of task issues, the latter focuses on finding the most suitable manner for motivation and the best organizational innovation. A manager is not compulsory a leader, and vice-versa, but…
1. O'looney, John (1996). Redesigning the Work of Human Services. Westport, Conn: Quorum
2. Fisher, Elizabeth a. (2009). Administration in Social Work. Motivation and Leadership in Social Work Management: A Review of Theories and Related Studies, 33, 347-367
Disabled persons are an especially vulnerable population, both in crisis situations and in everyday life. Although the Americans with Disabilities Act (ADA) has greatly enhanced visibility and understanding of this special population, human services workers continue to play a tremendous role in ensuring the protection of ethical and legal rights of persons with disabilities. The diversity within the population and other barriers like inaccessible infrastructure or services occasionally impede effective service delivery in some situations.
In a crisis situation, persons with disabilities are vulnerable for several reasons. Human Rights Watch (2016) points out, “People with disabilities face added risks of abandonment, neglect, and do not enjoy equal access to food, health care, and other assistance during conflict, displacement, and reconstruction,” p. 1). A natural disaster can strand persons with disabilities, leaving the most vulnerable without access to food and water, or emergency relief services. Some persons with disabilities might be…
In the video titled “Introduction to Human Services Administration," the video highlights several issues faced by the human service administrator. For this assignment, I will choose the issue regarding the requirements of becoming a food bank agency as highlighted by Rob Randels. Any group that seeks to be certified as a food bank agency must sign liability releases. It seeks to protect the anonymity of the donor. Moreover, such an agency must be committed to the safekeeping of the foodstuff they collect. The activities and operations of such agency group must be open to scrutiny and monitoring. The agency group must comply with the strict requirement of ensuring that all the collected foodstuffs end to the needy people rather than repackage and sell in a business model. Lastly, the agency is required to adhere to the strict procedure of obtaining the food from the food bank and distributing such food.…
Alkahtani, A. H. (2016). The influence of leadership styles on organizational commitment: The moderating effect of Emotional Intelligence. Business and Management Studies, 2(1): 23-35.
Corbett, T., & Noyes, J. L. (2008). Human Services Systems Integration. A conceptual framework. Washington, DC: Institute for Research on Poverty.
Reamer, F. G. (2008). Administrative Challenges. Social Work Today, 8(4): 10-17
Being the first person that customers meet when they come to the front desk, the need for professionalism and a friendly demeanor is crystal clear to me. I had to look neat and polished every day. I met customers with a smile and expressed a willingness to help them. I had no option but to remain focused throughout and kept asking customers how I could be of help. There are many distractions at the front desk but I had to give my customers undivided attention at all times, and I did. When a customer is given such undivided attention, they develop the impression that the company values its customers greatly (Christensen, 2015).
Answering phone calls was part of my job. So there are times a phone would ring while I was physically attending to a customer. I would apologize and request them to allow me to answer the phone.…
Christensen, M. (2015). 10 Commandments of Front-Desk Clerks. Retrieved February 6, 2018, from http://work.chron.com/10-commandments-frontdesk-clerks-16935.html
Jarvis, K. (2017, May 9). 7 receptionist skills that can impact an entire company. Retrieved February 6, 2018, from https://www.roberthalf.com.au/blog/jobseekers/7-receptionist-skills-can-impact-entire-company
Doyle, A. (2017). Hotel Front Desk / Guest Services Skills List. Retrieved February 6, 2018, from https://www.thebalance.com/hotel-front-desk-guest-services-skills-list-2062408
Vogt, P. (2015). Build a Great Working Relationship with Your Boss. Retrieved February 6, 2018, from https://www.monster.com/career-advice/article/build-work-relationship-with-boss
Much of the research that shaped this paper reflected how the most functional adults were able to make the transition from adolescence to adulthood with the emotional and financial support of their parents. Homeless youths don’t have such pillars to rely upon and if they’re going to successfully transition into productive, stable adults free of psychological scars, drug addiction or other destructive tendencies, there needs to be a social support entity who is able to fill in some of these parental gaps and offer these young people protection, guidance and support. This paper also looks at the risk factors in connection with LGBTQ youth who are often kicked out of their familial homes, and who are subjected to more health risks and dangers on the streets and in the foster care and shelter system. This paper examines the more common traumas that face homeless youth and the best structural…
ACR Health. (2018). ACR Health. Retrieved from http://acrhealth.org/about/who-we-are
Bender, K., Schau, N., Begun, S., Haffejee, B., Barman-Adhikari, A., & Hathaway, J. (2015). Electronic case management with homeless youth. Evaluation and program planning, 50, 36-42.
Dworsky, A. (2010). Supporting homeless youth during the transition to adulthood: Housing-based independent living programs. The Prevention Researcher, 17(2), 17-21.
Johnson, R. L., Botwinick, G., Sell, R. L., Martinez, J., Siciliano, C., Friedman, L. B., ... & Bell, D. (2003). The utilization of treatment and case management services by HIV-infected youth. Journal of Adolescent Health, 33(2), 31-38.
Lacay, S. (2016, September 25). Breaking Boundaries With Empathy: How the Therapeutic Alliance Can Defy Client/Worker Differences. Retrieved from http://www.socialworker.com/feature-articles/practice/Breaking_Boundaries_With_Empathy%3A_How_the_Therapeutic_Alliance_Can_Defy_Client-Worker_Differences/
Mastropieri, B., Schussel, L., Forbes, D., & Miller, L. (2015). Inner resources for survival: Integrating interpersonal psychotherapy with spiritual visualization with homeless youth. Journal of religion and health, 54(3), 903-921.
Miller, A. (2013, March 4). What Is the Role of the Case Worker or Manager? Retrieved from https://careertrend.com/role-case-worker-manager-5063.html
NASW. (n.d.). Code of Ethics. Retrieved from https://www.socialworkers.org/about/ethics/code-of-ethics
Human Service Professional Assessment
As a formal discipline, human services is a term which has emerged within the past several years. However, the various functions and services involved with this term have been practiced for a significant amount of time. It was in initially understanding the social efforts required of human services that I first became attracted to this profession. In my esteem, human services is the most viable means of addressing the plenitude of social issues of this day at a granular level which produces the greatest impact in the world today. My incipient understanding of this concept gravitated me towards this field, and fuels my most ardent beliefs about the various strengths, weaknesses, and ways in which I can improve my deficiencies. An intrinsic cognizance of the virtues associated with the strength of this profession, coupled with an awareness of traits associated with its weakness and the means…
The hope appears to be that deinstitutionalization will lead to human services that are more inclusive and that do not marginalize disadvantaged and minority groups in the same way that centralized institutionalized care did. However, this leads me with the question of who is establishing the standards of care for the smaller groups? Are those standards established locally? If not, then how can the standards possibly reflect the concerns of different subgroups in society. On the other hand, if they are established locally, bias and prejudice can still impact the provision of care, and those local biases and prejudices may not be apparent to any non-local oversight agencies.
Australian Institute of Health and Welfare. (2001). Deinstitutionalization: The move towards community-based care. In Australia's Welfare 2001: The Fifth biennial welfare report of the Australian Institute of Health and Welfare (pp.96-139). Canberra: Australian Institute of Health and Welfare.
Fine, M. (Year).…
Australian Institute of Health and Welfare. (2001). Deinstitutionalization: The move towards community-based care. In Australia's Welfare 2001: The Fifth biennial welfare report of the Australian Institute of Health and Welfare (pp.96-139). Canberra: Australian Institute of Health and Welfare.
Fine, M. (Year). Defining and claiming care. In A caring society? Care and the dilemmas of human services in the twenty first century (pp. 26-51). City: Palgrave McMillan.
Litwak, E. (1985). The theoretical bases for primary-group networks and formal organizations in modern industrial society. In Helping the elderly: The complementary roles of informal networks and formal systems (pp.6-30). New York: Guilford.
Mason, J. & Noble-Spruell, C. (1993). Child protection policy in New South Wales: A critical analysis. In Jan Mason (Ed)., Child welfare policy: Critical Australian perspectives (pp.25-36). Sydney: Hale & Iremonger.
human service professional in the helping process has many dimensions. One of the most important of these, according to Murphy and Dillon (2012) is the ethical aspect, because "ethical codes stress the primacy of the service obligation to the client, confidentiality, integrity, and follow-through." The needs of the client should be the primary concern of the human service professional, which is why years of training and practice are required before they are truly qualified and fully prepared to take on the responsibility of helping other individuals who are in crisis.
Adherence to strong ethical codes is of crucial importance in this profession. Having a clear and specific set of ethical guidelines is essential because human service professionals are human beings with their own personal values. They have sets of beliefs which may be deeply engrained, including prejudices formed from their cultural, social, and educational backgrounds. These are sometimes so deeply…
Corey, G. (2009). Theory and practice of counseling and psychotherapy (8th
Ed.). Belmont, CA: Wadsworth.
Murphy, E., & Dillon, C. (2012). Interviewing in action in a multicultural world (4th Ed.).
Human Service Programs
In the ongoing attempt to recover human service programs, policymakers, funders, and service providers are progressively acknowledging the position of difficult program evaluations. They want to distinguish what the programs achieve, what they cost, and how they should be functioned to achieve supreme cost-effectiveness. They want to identify which programs work for which areas, and they want suppositions based on proof, rather than impassioned pleas and testimonials. With that said, it is important to understand what are the strengths and weaknesses in the Human Service Programs.
What is Human Services?
Human services are provide assistance aid to citizens that need help in getting or upholding basic human essentials, such as shelter, health and food," to name a few." Social programs also delivers human services, such as psychological requirements, help in distributing with trauma from abuse or sickness as well as complications of disasters, such as climate provoked…
Boessenkool, K. (1997). Back to work: Learning from the Alberta welfare experiment. Commentary - C.D.Howe Institute, (91), 1-1.
Hays, Sharon (2004). Flat broke with children. New York: Oxford University Press.
Holl, J., Kristen, S.S., & Amy, B.S. (2005). Welfare reform and health insurance: Consequences for parents. American Journal of Public Health, 95(2), 279-85.
Vozoris, N., & Tarasuk, V. (2004). The health of Canadians on welfare. Canadian Journal of Public Health, 95(2), 115-20.
As noted, the agency provides a wide variety of services and programs. They service women and young children in the greater Henry County, GA area. The agency provides counseling for pregnant women, but it also provides support to those mothers who choose to keep and raise their children. They provide everything from baby formula and diapers to maternity clothing, baby clothing, car seats, and cribs to needy families and mothers. It is a full-service organization in that caseworkers are assigned to clients and can advise them throughout the pregnancy and beyond. PC also has counseling available for young mothers who choose to give their babies up for adoption. They also provide links to further educational information, and will counsel young women if they choose to have an abortion, too. They will not perform the abortion, however. They also provide ultrasounds for patients.
Funding is always a challenge in any community…
Author not Available. (2005). Pregnancy resource center of Henry County (PRC). Retrieved from the PRC Web site: http://www.pregnancyhenry.com/index.html14 Sept. 2005.
Editors. (2005). Choosing abortion. Retrieved from the Planned Parenthood Web site: http://www.plannedparenthood.org/pp2/portal/files/portal/medicalinfo/abortion/pub-abortion-q-and-a.xml#1096485730778::113741405219455006714 Sept. 2005.
human services administrator and the example of social change you selected from the Roundtable Discussion. Then, based on the example you selected, explain how human services organizations can contribute to social change. Finally, given the information presented in this course about human services administration, explain how you personally might influence social change.
Human services and social change
The human services administrator I selected was named Maurice. Maurice said he was always very socially-minded, and going into the field of human services administration seemed like a natural extension of his innate altruism. Maurice has worked with special needs adults, adults with substance abuse problems, and children. He works at the Williams Life Center, serving children who have seen a lifetime's worth of problems before they have reached the age of fourteen. Maurice stated that addressing social needs in his profession is a process of addressing the demands of children one child…
human services organization of interest to you. Then explain one specific purpose for conducting a program evaluation in that organization. Provide one example that illustrates how program evaluation might be utilized for this purpose. Support your response with references to the Learning Resources. Finally, draw a conclusion about the usefulness of program evaluation in assessing human services programs and services
Program evaluation is both essential and useful for human services administrators. Evaluation is a process that involves collecting and analysis of data then using the information acquired to determine whether your organization or program is effectively carrying out its planned activities (Curry, Rutgers The State University of New Jersey, & Professional, 2008).
An evaluation can show the extent to which your organization or program is achieving its stated objectives and the expected results. Program evaluation is an essential organizational practice used by organizations across the world. Program can be integrated…
human service professional . How characteristics compare
There are many different attributes that human service professionals need to be effective in their profession. Obviously, there is a certain degree of intelligence and mental acuteness necessary to work in this field. But there are also certain subtleties that these professionals must be cognizant of which can influence their decisions and how they carry out their work. Human services is a profession in which compassion can actually help people just as much as any formal policy or procedure. As such, it largely appear to me that the three characteristics of a human service professional that should be the most salient are patience, kindness, and understanding. These traits are intrinsically related to one another because they can all produce an empathetic compassion which is an integral part of a job in which the goal is to help people, not simply bureaucratically treat them…
Corinthians. 1 Corinthians 13:4. www.biblegateway.com Retrieved from https://www.biblegateway.com/passage/?search=1+Corinthians+13%3A4-8&version=NIV
Matthew. Matthew 5:44. http://biblehub.com Retrieved from
human services professional faces many opportunities throughout his or her professional career. Opportunities to be a resource to help others grow, help organizations succeed and to act as a catalyst for positive change in the life of another abound. Human services professionals make decisions that will change the lives of those individuals they serve. Working with people is both an art and a science. Success can sometimes be attributed more to "having a hunch" than going solely by the book. There are many instances where professionals must use good judgment to make the right decision. However, "good" and "right" are subjective; difficulty arises when the possible best course of action causes may test the ethical code.
In my example, I will provide an analysis and a course of action to resolve ethical conflicts surrounding domestic abuse. Sadly, domestic abuse is a prevalent issue in society. The issues in the life…
human services organizations that partner to provide services in your community. Then provide an example of how the organizations collaborate. Finally, explain how the organizations in the partnership maintain their missions and increase their efficiencies through this partnership. Be specific.
The two organizations that I have chosen are the JCFS and a smaller, more recently established organization called Shalva.
The JCFS (Jewish Child and Family Services) is a comparatively large and complex organization that has branches in most states throughout the U.S.A. They deal in many domestic and extra-domestic issues, such as vocational training, foster care, helping people find jobs, creating groups for adolescents, providing counseling sessions for troubled families, helping immigrants settle in the country, facilitating the lives of disadvantaged families and individuals, and so forth.
Their programs include: care for abused and neglected youth; therapy for children and adults; support for people with disabilities and their families; respite…
human services administrator and the conflict situation you selected from the Roundtable Discussion. Then explain how you, as a human services administrator, might approach conflict in the selected situation to facilitate productivity and creativity. Be specific. inally, explain any insights you had or conclusions you drew related to using conflict as a tool for human services administration.
Social conflict occurs when two or more individuals oppose something within a social interaction. Conflict is part of human nature, and, as such, may be mitigated or managed through a variety of theories and psychological techniques. Conflict theory, for instance, emphasizes individual interests rather than norms of value: society is composed of groups that struggle to pursue their own interests and will use whatever advantage possible to pursue their goals. This has given rise to a number of theories -- including economic theories of production and exploitation (Marx) and the way that groups…
For instance, in the conflict scenario, Holly underscores the idea that conflict is important; it is how it is channeled and how it can be used to help individuals grow and develop. Further, if we think about modern business structures, we can see how tremendously complex they can be. There are pressures to remain profitable, to produce more, to be innovative, and to do far more with less staff. If we take this further though, we can view conflict as a necessary part of the organization, a necessary and important part of being human. Further, leaders can shape the culture of an organization by encouraging conflict as part of the new "innovation culture" (Gelfand, et.al., 2010).
In most cases, innovation is not clean, neat, and pretty. Instead, by its very nature, it is disruptive to the patterns and procedures within an organization. Often, this disruption takes the form of dissent -- meaning that individuals prefer to go in a different direction or pattern than the status quo. The difficulty for most managers, and all levels, is to encourage dissent without feeling threatened by it. As the axiom of a wise CEO said, "I don't shoot messengers -- that's why I have them."
In the Human Services scenario, Andrea had a situation in which two staffers were extremely critical of how the other performed their job. To mitigate this, Andrea had the two switch jobs -- and the problem actually diminished and the two became closer. This was an extremely effective and innovative management tool that had larger ramifications than just the jobs the two were doing. In human nature dissent does not always stay confined to areas that managers and owners find agreeable or even acceptable. However, the human psyche works in a way that it is typically "all or nothing" when giving an opinion. It is not typically possible to find an organizational culture that encourages dissent and free thinking -- but only in limited subjects defined by management. By walking in one another's shoes for a bit, they could each appreciate a better way to collaborate effectively. After all, particularly in non-profit organizations, each person should fully realize that they are working for something grander than themselves -- and most would seem to have
human services organizations are involved in policy advocacy (one organization should be from the video carousel and one from your area of interest). Then explain one benefit and one limitation of engaging in policy advocacy. Be specific and provide examples.
One of the most interesting of policy advocacy examples associated with the transcript is the employment barriers issue that has to do with criminal history, where individuals are barred from employment or even fired after many years of service simply because they have a criminal record, and usually one that has little if any impact on the job they are or could be hired to do. The Michigan Organizing Project adopted this issue as one that required policy advocacy and went local to do so.
"We took that question to the city commission elections last year at this time in September, October of 2009. And were very persistent in talking…
Recognizing the local concern in Kalamazoo regarding employment barriers and well as post offender challenges to employment is a significant opportunity for policy advocacy and local change that has a significant impact on many people, not just the offenders themselves but their families and their whole communities. Offenders who serve time and then are simply returned to society with no resources return to the patterns of criminality that made them offenders to begin with, and many do this simply because they see no other way to survive in the community (Jenson & Reed, 2006, p. 81-89). It has been shown in countless examples as well as a significant amount of research that recidivism is reduced by the involvement of offenders and ex-offenders in gainful employment. That employment is contingent of training, education and in this case policy advocacy as individuals never given an opportunity are unlikely even if they are educated and trained for the job to get a job after incarceration or offense. This is a lasting problem that should be addressed in policy advocacy as well as client advocacy.
The issue of domestic violence similarly allows opportunities for policy advocacy, be it advocating for local policy change that allows funding to domestic violence shelters or opportunities that empower domestic victims by supporting their needs (an example of client advocacy). One of the paramount organizations in the fight against domestic violence is the National Coalition Against Domestic Violence.
The organization serves as a policy advocate on the national and local levels to develop funding for domestic violence shelters and programs for those affected. The organization also serves as an advocate for those organizations that are responding to client need on the local level, creating coalitions and local support as well as demonstrative change for programming where it is needed. As a national partner organization the NCADV also lobbies on the federal and state level for mandating services and protective laws that allow domestic violence victims shelter from both
human services organization in your community. hen, describe two potential stakeholders related to the organization. Finally, explain the value and influence of these stakeholders in the organization's success. Be specific and use examples to support your explanation.
Stakeholder analysis of nonprofit organization: he Girl Scouts
"Nonprofits are challenged to fulfill the demands of these different stakeholder groups, as well as those of the clients they serve. Although the need to demonstrate responsiveness to multiple stakeholder interests is not unique to nonprofit organizations, it can create an incentive for organizations to devote more time and attention to some stakeholders than others" (LeRoux 2009: 159). One continual tension between stakeholders with different interests is that of the population the nonprofit organization serves and the organization's need to remain financially solvent and retain the support of its donors. "A stakeholder is a person, group or organization that has an interest in your organization.…
The Girl Scouts must satisfy the mission of their organization to educate girls but they must also address the needs of the organization to remain financially solvent and retain good public relationships with donors, parents, and the community. Selling Girl Scout cookies has long been considered an ideal way to empower girls through encouraging them to make sales and to build better relationships with the community. However, some have criticized these sales, suggesting that they send a wrong message regarding obesity. Others have complained about the ingredients of the cookies, which contain palm oil, a substance which has been linked to environmentally-unfriendly harvesting of the rainforest (Hurowit 2011). The Scouts were also taken to task for their censoring of posts complaining about the cookies' ingredients on their Facebook site. There is a tension between the Scouts' need to uphold its positive image (which is linked strongly to selling cookies) and changing ideas about how and what is acceptable to eat.
The Girl Scouts have also been criticized by members of the right, for not taking an aggressively anti-gay stance (in contrast to the Boy Scouts and refusing to take a position on either abortion or gay rights (McCartney 2012). Inclusiveness is stressed by the organization rather than taking positions on hot-button political issues. This also shows how the organization has attempted to stay true to its female-empowering mission for all girls, while striving not to upset either liberal or conservative parents -- or donors.
Regarding its iconic badges and cookies, the Scouts have moved forward with the times (as well as new badges, they
Interviewing a Human Services Worker
Interviewing a client to gain a clear picture of a story or an event may be a difficult and complex when conducting an interview. There are a multitude of skills and micro-skills needed to be able to identify the relevant issues, make the interviewee feel comfortable enough to share the needed information, and to correctly perceive and record the key issues. Interviewing a human services worker may carry an additional layer of complexity because these individuals work with humans who are certainly complex in nature as well as deal with complex situations. This analysis will consider some of the key areas of concern that are present in human service work and well as some of the ethical barriers one might face during an interview.
Human Services Work
Human services is a broadly defined line of work that focuses on a worker who is…
Hlavka, H., Kruttschnitt, C., & Carbone-Lopez, K. (2007). Revictimizing the Victims? Interviewing Women about Interpersonal Violence. Interpersonal Violence, 894-921.
Ivey, A., Ivey, M., Zalaquett, C., & Quirk, K. (2011). Essentials of Intentional Interviewing: Counseling in a Multicultural World. Cengage Learning.
NOHS. (N.d.). What is Human Services? Retrieved from National Organization for Human Services: http://www.nationalhumanservices.org /' target='_blank' REL='NOFOLLOW'>
Human Services Assistant
The main job of human service assistants is to help people overcome very difficult times, or get more support. They give assistance to co-workers, like social workers, and help customers discover community services or benefits (Social and Human Service Assistants: Occupational Outlook Handbook: U.S. Bureau of Labor Statistics).
Educational equirements: High school diploma or its equivalent. Some employers would rather hire workers with more academic qualifications and experience. Advancement opportunities are limited without additional education (Social and Human Service Assistants: Occupational Outlook Handbook: U.S. Bureau of Labor Statistics).
Works with the section of the population that is either suffering or in need of additional support (Social and Human Services Assistants: Occupational Outlook Handbook: U.S. Bureau of Labor Statistics).
Average Salary: $28, 850 per annum (Social and Human Service Assistants: Occupational Outlook Handbook: U.S. Bureau of Labor Statistics).
Potential Challenges / ewards: The job of a social service…
Acosta, G. (2013, October 15). "USC Social Work." The Benefits of a Career in Social Work. Retrieved October 1, 2015, from http://msw.usc.edu/mswusc-blog/the-benefits-of-a-career-in-social-work/
(n.d.). Career Search -- Jobs, Career Profiles, Descriptions & Career Training. Advantages and Disadvantages of Being a Psychologist. Retrieved October 1, 2015, from http://www.careerprofiles.info/advantages-disadvantages-psychology-career.html
Moro, M. (n.d.). EHow -- How to - Discover the expert in you! Job Description for a Social Services Assistant -- eHow. Retrieved October 1, 2015, from http://www.ehow.com/about_6073278_job-description-social-services-assistant.html
(n.d.). Study.com -- Take Online Courses. Earn College Credit. Research Schools, Degrees & Careers. School Counselor Career Info, Job Duties and Requirements. Retrieved October 1, 2015, from http://study.com/school_counselor_career.html
Nature Purpose Human Services Practice
Functions and History of Human Service Professionals
On a fundamental level, the overarching goal of human service workers is to serve their clients. It is widely acknowledged within this profession that there are a variety of client types who have a plethora of issues that human workers assist in solving. To that end, the primary goal of human service employees has been succinctly summarized within the preamble of the "Ethical Standards for Human Service Professionals," which unequivocally states that "Human services is a profession developing in response to and in anticipation of the direction of human needs and human problems in the late twentieth century" (No author, no date, p. 81). Therefore, the goal of this profession is to ideally solve problems that plague individuals and groups of people in the latter stages of the twentieth century and in the beginning stages of the 21st…
No author. (No date). Ethical Standards for Human Service Professionals. Journal of Human Services.
Washington State Department of Social and Health Services. (No date). "A History of Human Services." Retrieved from http://www.dshs.wa.gov/history.shtml#1933
Wendi, W. (2012). "What is Human Services? The History of Human Services in America." Retrieved from http://wendiw.hubpages.com/hub/What-is-human-services
elevance to Human Service Practice
According to Australian Government - Office of the Privacy Commissioner (2007), the Australian human services confidentiality is a major principle defining the relationship between the human service workers and the clients. In the two cases the human services have privileged the notion of confidentiality over the more fundamental right of privacy. They argue there is a persistent confusion between these two concepts and that privacy is an important but neglected ethical concept within human services. The two cases are examples of breach of confidentiality and privacy and implications.
Following her accident, Sara was liable to compensation from her insurer in accordance to the New South Wales road accident compensation scheme. In New South Wales, people who suffer personal injuries because of road accidents can claim compensation under the New South Wales Motor Accidents Scheme, which is administered by the Motor Accidents Authority. Motor accident compensation…
Australia. Human Rights Commission. (1983). Review of Crimes Act 1914 and Other Crimes Legislation of the Commonwealth. Australian Government Publication Service.
Australian Government - Office of the Privacy Commissioner. (2008). M v Commonwealth Agency  PrivCmrA 13. Retrieved April Monday, 2012, from www.privacy.gov.au: http://www.privacy.gov.au/materials/types/casenotes/view/5929
Australian Government - Office of the Privacy Commissioner. (2001, November). Privacy in the Private Health Sector. Retrieved April Monday, 2012, from www.privacy.gov.au: http://www.privacy.gov.au/index.php?option=com_icedoc&view=types&element=guidelines&fullsummary=6517&Itemid=1021
Australian Government - Office of the Privacy Commissioner. (2005, March). Review Issues Paper. Retrieved April Monday, 2012, from www.privacy.gov.au: http://www.privacy.gov.au/index.php?option=com_icedoc&view=types&element=other&fullsummary=6728&Itemid=1021
In human services organizations, developing partnerships is paramount because of the benefits associated with working with other organizations. For example, with the collaboration between New Harbor Community and the business community, the input to the center is more powerful and with long-term efforts. Moreover, such partnerships guarantee long-term commitment because mission completion is well defined and shared. Therefore, it is a strategy for of overcoming problems like fragmenting the needs of their clients into distinct categories, which ignore interrelated causes and solutions in some cases. Lastly, the partnerships ensure that the clients receive as many services as possible thereby enhancing their accessibility and reliability within short periods (Hasenfeld, 2010).
Administrators in such organizations play the role of enhancing efficiency during the establishment of partnerships. Therefore, the administrators act as “catalysts” or enabling dynamism because they ensure that the organizations receive the support that they deserve. Moreover, their dynamism is evident…
This is dangerous for both clients and workers. When this becomes an issue in the human service field is when an organization is charged with a client that cannot be left alone. At this point in time, certain managers may desire to force employees to stay on the clock or to work while off the clock, but making such workplace violations can lead to an unsafe environment in which both client and worker are at risk. In addition, safety and OSHA workplace violation are an ethical problem that put many at risk, especially when one is working in a dangerous or medical field. Thus, workplace violations on the part of both workers and managers can be dangerous for all involved.
In conclusion, the field of human services is reserved for those who wish to provide care to others. Although this field is the perfect fit for those who genuinely have…
Department of Transportation. (2001). Preventing Sexual Harassment: A Fact Sheet For
Employees. Retrieved July 12, 2009, from http://www.dotcr.ost.dot.gov/Documents/complaint/Preventing_Sexual_Harassment.htm
National Organization for Human Services (1996). Ethical Standards of Human Services
Professionals. Retrieved July 12, 2009, from http://www.nationalhumanservices.org /' target='_blank' REL='NOFOLLOW'>
Although there has been some movement away from the legalistic mode of child protection favored in the 1980s and 1990s, there is still a focus on forensic investigation of child abuse, which does not allow for sufficient between high risk families and low risk families, decreasing the chances that truly at risk children will receive protection, as well as increasing the risk of intervention in functioning families. Currently, Australia is taking a public health approach to child protective services. "In most states child protection services are part of a broader department of human services" (Lamont & Bromfield, 2010).
The dramatic increase in services to children in danger has come with a very high price tag. "Nationally, approximately $2.8 billion was spent on child protection and out-of-home care services in 2010-11, which was an increase of $137.7 million from 2009-10. Of this expenditure, out-of-home care services accounted for the majority (64.9%…
Bromfield, L. & Holzer, P. (2008). A national approach for child protection: Project report.
Retrieved March 26, 2013 from New South Wales Government website: http://www.community.nsw.gov.au/docswr/_assets/main/documents/childprotection_report.pdf
Bromfield, L., Holzer, P., Lamont, A., Kovaks, K., Richardson, N., & Scott, D. (2013). How
much does Australia spend on child protection? Retrieved March 27, 2013 from Australian Institute of Family Studies website: http://www.aifs.gov.au/cfca/pubs/factsheets/a142118/index.html
Making Sense of Social Policy: Why Social Policy Affects Everyone
Social policy is a rather vague term because the word 'social' can have different meanings for different people (Human Services 311, p. 1). Social policies, in and of themselves, affect individuals at different stages in their lives. They also cover quite a broad range of issues -- ranging from children's issues, family and work issues -- such as retirement/pension policies and unemployment (i.e., social benefits), as well as policies regarding the physically disabled. Perhaps this is the reason that many seem so baffled about the term 'social policy' and what it specifically refers to. There really isn't anything confusing, however, about the term. Social policy can really be thought of simply as a study that has to do with the people's welfare. But to clarify, social policy isn't merely about making people happy, but it is…
Canadian Council of Chief Executives. (2011). Issues. Accessed on 7 December 2011
Human Services 311. (2011). Unit 4. Values and Policy-Making: The What and Who of Social
Policy and Its Definition. Human services 311.
Sociology - Human Services
Domestic violence and abuse can occur to anyone, in spite of mass, gender, or might, yet the crisis is frequently ignored, exempted, or denied. This is particularly accurate when the abuse is psychological, rather than physical. Emotional abuse is frequently diminished, yet it can leave profound and enduring scars. Becoming aware of and admitting to the warning signs and symptoms of domestic violence and abuse is the first step to stopping it. No person should live in dread of the person they love (Domestic Violence and Abuse, 2011).
Education is the key to stopping the cycle of domestic violence. Both the victim and the abuser need to be educated as to what domestic violence is and how it can be stopped. In order for people who suffer from domestic violence to get help they need to first recognize that the behavior that they are enduring…
Client Advocacy. (2010). Retrieved from http://www.stoptheviolence.org/services/client-advocacy
Domestic Violence and Abuse. (2011). Retrieved from http://www.helpguide.org/mental/domestic_violence_abuse_types_signs_causes_effects .
The National Organization for Human Services. (2009). Retrieved from http://www.nationalhumanservices.org /' target='_blank' REL='NOFOLLOW'>
Eras in Human Services
The Industrial evolution created tremendous wealth for certain segments of the population -- but also tremendous poverty. The expansion of the nation's urban population, particularly its urban poor, created the need for more effective social services. These needs were first fulfilled by private organizations like the American Charity Organization Society (COS). City slums were growing fast in all areas affected by industrialization -- during the late 19th century approximately 30% of all London residents lived below the poverty line (The Settlement Movement, 2013, Columbia Federation of Settlements). The Settlement Movement, a community-based approach to social welfare which set up neighborhood welfare centers began in London but soon spread to America. It came to embody one approach to social work, one which stressed the need for "a holistic approach to neighborhood improvement and a belief that social change comes through indigenous leaders and organizations" (The Settlement Movement,…
The 1960s - Mental Retardation and Mental Health Construction Act of 1963. (2013). Timeline.
From charitable volunteers to architects of social welfare: A brief history of social work. (2012).
History Of Human Services
When the Kalamazoo Foundation began in 1925, the welfare state in the U.S. was minimal, and on the federal level almost nonexistent. Problems of poverty, hunger, racism, unemployment, and inadequate education were largely left to the start and local levels to be dealt with by private charities and religious organizations. This only changed with the expansion of the federal safety net during the New Deal of the 1930s and the Great Society of the 1960s, although it has been contracting again over the last thirty years. During the Progressive Era of 1900-20 and into the next decade, civic-minded philanthropists and capitalists often took the lead in dealing with the social and economic problems of urban, industrial America, among them Dr. W.E. Upjohn, founder of Upjohn Pharmaceuticals. In addition to donating the first $1,000 in stock to establish the Kalamazoo Foundation, Upjohn also founded Bronson Methodist Hospital,…
Kalamazoo Community Foundation (2011). The Lifeline Initiative.
Miller-Adams, M. (2009). The Power of a Promise: Education and Economic Revival in Kalamazoo. W.E. Upjohn Institute for Employment Research.
Rakstis, T.J. (1967). "Grass Roots Philanthropy." The Rotarian, March 1967, pp. 34-37.
Sociology - Human Services
Domestic violence is a kind of mistreatment. It entails harming someone; typically a spouse or partner, but it can also be a parent, child or other family member. Domestic violence is a grave trouble. It is a widespread reason for injury. Victims might endure physical damage such as bruises or broken bones. They may undergo depression, anxiety or social isolation. It is hard to recognize precisely how universal domestic violence is, for the reason that people frequently don't talk about it. There is no characteristic victim. It occurs amid individuals of all ages and involves those of all amounts of earnings and schooling (Domestic Violence, 2011).
A change theory that can be used in the issue of domestic violence is that of the Health Action Process Approach (HAPA). This theory proposes that the adoption, initiation, and preservation of health behaviors must be candidly visualized as…
Client Advocacy. (2010). Retrieved from http://www.stoptheviolence.org/services/client-advocacy
Domestic Violence. (2011). Retrieved from https://secure-research-
The Health Action Process Approach (HAPA). (2011). Retrieved from http://userpage.fu-
Affordable Care Act
A current law that impacts the delivery of human services is the Patient Protection and Affordable Care Act, signed into law by President Barack Obama in March 2010. The legislation (most commonly known as the Affordable Care Act but also referred to as "Obamacare") basically overhauls the existing healthcare statutes and is aimed specifically at reducing the number of Americans who are not covered by health insurance.
Reliable Sources Available to Cover the Law's Implications
There are multiple reliable sources from which to gather information about this major change in the way the healthcare services are available in the United States. The law's implications are spelled out very clearly by the federal website www.ncbi.nlm.nih.gov (National Center for Biotechnology Information / National Library of Medicine / National Institutes of Health) (Rosenbaum, 2011).
The Act "…establishes the basic legal protections" that up until now have not be available to…
Department of Health and Human Services. (2012). Civil Rights -- Laws and Regulations
Enforced by Office of Civil Rights. Retrieved February 9, 2013, from http://www.hhs.gov .
Frank, John. (2013). Sen. Phil Berger spreading bad healthcare information, policy experts say.
Charlotte Observer. Retrieved February 9, 2013, from http://www.charlotteobserver.com.
online Human Services class people counseling career. You book paper, therefor I've downloaded Professor's lesson overviews. Please contact . The book "Effective Helping: Interviewing Counseling Techniques" Seveneth Edition By, Barbara F.
Application of helping theories
Creating efficiency and effectiveness in the counseling career is a challenge for every counselor since they are required to apply different theories of helping which emphasize on the behavior, attitude, techniques and methods that are used by the counselor. With each theory having its own set of concepts and ideas, they create a daunting task for the counselor who is required to combine these to devise a technique for counseling the client that varies on the basis of the client's personal counseling needs and bears a cultural awareness that presents effective counseling for the patient Okun & Kantrowitz, 2008.
The patient chosen in this case is one that is suffering from inferiority complex. This means…
Corey, G. (2009). Theory and practice of counseling and psychotherapy. Belmont, CA: Brooks/Cole.
Mosak, H., & Maniacci, M. (1999). The analytic~behavioral~cognitve psychology of alfred adler New York, NY: Brunner-Routledge.
Okun, B.F., & Kantrowitz, R.E. (2008). Effective Helping: Interviewing and Counseling Techniques. Belmont, CA: Brooks/Cole.
Sociology -- Human Services
Governance and Leadership
Steven Ott (2001, p.1) defines governance as an "umbrella term that includes the ultimate authority, accountability, and responsibility for an organization." However, literature and several case studies have identified that leaders play a significant role in supporting governance (Lord et al., 2009) and there is a two-way link between leadership and governance. Leadership not only provides the direction for governance by promoting a shared understanding but also clarify the roles between the local and national actors (Craig, 2005). It also encourages interagency collaboration, team working and commitment at all levels of governance (obinson et al., 2008).
According to ANAO (2003, p.15), "Leadership sets the 'tone at the top', and is absolutely critical to achieving an organization-wide commitment to good governance."
This paper discusses the case of "Tainted Blood Scandal" in result of which public lost trust in the Canadian ed Cross. This trust…
Abecassis, M., Benjamin, D., & Tessier, L. (2009). Clear Blood. Stanford Social Innovation Review, 7, 68+.
Retrieved January 1, 2012.
Australian National Audit Office (ANAO, 2003), Public Sector Governance, Volumes 1 & 2: Better Practice Guide,
Commonwealth of Australia, Canberra,
History Of Human Services
Human services has a rich and varied history. It begins as far back as the 1660s, in the Colonial Period when the English Colonists were settling America. They had to work with one another and the Native Americans if they were to survive, and that led them to taking in and helping many of the poor among them (Foster-Fishman & Behrens, 2007). As more people survived and the Colonies grew, the social problems grew with them. There were more people who had nowhere to go and who did not have enough food to eat. The elderly and disabled were a big part of this population, but there were also many orphans and widows (Herzberg, 2014). Charity to the poor was seen as being both a Christian duty and a social obligation. Thus began the first human service organizations in the New World. Unfortunately, many of these…
Foster-Fishman, P.G., & Behrens, T.R. (2007). Systems change reborn: rethinking our theories, methods, and efforts in human services reform and community-based change. American Journal of Community Psychology, 39: 191 -- 196.
Hasenfeld, Y. (1992). Human services as complex organizations. Newbury Park, CA: Sage Publications.
Herzberg, J.T. (2014). Foundations in human services practice: A generalist perspective on individual, agency, and community. Upper Saddle River: Pearson Education.
Additionally, the fact that the training is offered at all levels of the position -- not just entry levels -- and the fact that the training is offered to both employees as well as volunteers, further increases the odds that the individuals will accept the positions in the NFP sector.
"Nonprofit organizations owe it to their staff members to train them and develop their careers. […] the advancement of a nonprofit's mission requires staff training (that includes volunteers) at all levels and in all skills. Human resource development is the only way to sustained viable programming. That makes training an intrinsic component of strategic management, the very best means to changing the skills, knowledge and attitude of staff" (Chehade and Jassemm, 2010).
Employees in the not-for-profit sector often accept the lower salary in exchange for several other non-financial benefits, like the training opportunities, but also for benefits such as flexibility…
Anheier, H.K., 2003, Work in the non-profit sector: forms, patterns and methodologies, International Labor Organization
Boyd, C., 2003, Human resource management and occupational health and safety, Routledge
Brown, H.H., Ruhl, D.L., 2003, Breakthrough management for not-for-profit organizations: beyond survival in the 21st century, Greenwood Publishing Group
Buhler, P., 2002, Human resources management: all the information you need to manage your staff and meet your business objectives, Adams Media
Such oversight provides the coordinated and integrated coverage that the taxpayers expect and deserve ("Kansas health policy," 2010).
This is especially the case in managing and coordinating care for the aged and disabled population in the state of Kansas. This is now that is as follows, which now includes these components:
Additional managed care options for Kansans in the disabled and aged populations could be put in place but would require policy and RFP development. This would most likely entail new and up-front funding to implement.
aiver consolidation that would require more stakeholder input, design, CMS review and approval.
Apart from program reductions, this option appears reformers to offer the greatest potential for long-term savings in Medicaid medical costs, such as more comprehensive programs linking medical care with behavioral health and/or long-term care would merit a more comprehensive review (ibid, pp. 49-50).
ith regard to the feasible Short-Term Options which…
Kansas department of social and rehabilitation services. Retrieved from http://www.srs.ks.gov/services/Pages/default.aspx
Kansas department on aging. Retrieved from http://www.srs.ks.gov/agency/Pages/AgencyInformation.aspx
Kansas Health Policy Authority, (2010). Kansas health policy authority medicaid savings options. Topeka, Kansas: Kansas State Government.
Remaking kansas medicaid proposals. (2011). Retrieved from media.khi.org/news/../Remaking_Kansas_Medicaid_Proposalslistsum.pdf
Values for Your Work as Human ervices Professional
As human service professional, I interact in various ways. These include caregiver, case manager, teacher, counselor, behavior changer, consultant, mobilizer, advocate, community planner, community change organizer and implementer, administrator, and evaluator (*). In order to most effectively and successfully carry out these responsible and diverse roles, I am recommended to adhere to a set of values and ethics particularly prescribed for human service professionals.
The values not only make me do the work that I love in the most effective way but it also helps me better help people and avoid conflict. I may, for instance, have my own ideas about how to best help people and in my fervor and ardor commit indiscretions. The values advise me to respect confidentiality of client at all times. They also tell me to place client foremost and to treat him or her with respect…
Alder, Ken (2007). The Lie Detectors. New York: Free Press.
National Organization for Human Services. Ethical Standards for HS Professionals
http://www.nationalhumanservices.org /' target='_blank' REL='NOFOLLOW'>
FY2012 President's Budget For Health Human Services
One of the most prominent roles of the federal government in health care is as a purchaser of health insurance and third-party payer for health care. The federal government serves in this capacity for almost forty million elderly and disabled persons, nine million federal government employees and their dependants, and six million active members of the military and their families. It finances, in combination with the states, state-run insurance programs for the poor and near-poor children. It runs a health care delivery system intended to serve military veterans. Additionally, the federal government influences the health system by serving as a main locus for collecting health data and the principal source of funding for health services research. Notably missing is a national health planning task, although various federal agencies track health system characteristics, trends and aspects of performance (Public and private sector roles…
Overview. (n.d.). Retrieved from http://goals.performance.gov/agency/hhs/overview
Public and private sector roles in the U.S. health system. (2002). OECD Economic Surveys:
United States, 222.
The Department of Health and Human Services. (n.d.). Retrieved from http://www.hhs.gov /about/whatwedo.html
Policymaking Decisions and Processes of Allegheny County:
According to "The Expansion of Human Services in Allegheny County, 1968-95," policy making decisions and processes experienced significant transformations following changes in the quality and quantity of amenities that occurred in the human service sector. These changes occurred in Allegheny County when Thomas Foerster served as a commissioner for nearly three decades. Since the county does not have Home ule, it does not have an intrinsic right to self-govern beyond the parameters of the state constitution and the General Assembly grant. Generally, commissioners in Allegheny County were primarily mandated with the responsibility of managing county property, finances, and care maintenance.
Policymaking decisions and processes in Allegheny County during this period were mainly based on the state constitution and the General Assembly grant. This was primarily because the county did not have Home ule that could grant it the right to self-govern beyond these…
"Editorial: Commissioner Foerster." (2000, January 12). Post-gazette.com. Pittsburgh Post-
Gazette. Retrieved May 27, 2013, from http://old.post-gazette.com/forum/20000112edfoerster1.asp
Morgan, D. (2013, May 13). Expansion of Human Service (Allegheny County 1968-95).
Retrieved May 27, 2013, from http://waistedapp.com/finance/expansion-of-human-serviceallegheny-county-1968-95/
Advocacy Human Services
One of the most important components in the field of human services is advocacy, which is also regarded as an essential requirement for code of ethics and accreditation standards for human service-related professions. Given the significance of advocacy, several human service organizations have developed standards to guide advocacy practices in human services and social work. Examples of such organizations include the National Organization for Human Services, the National Association of Social Workers, and the Council for Standards in Human Service Education (Snow, 2013). However, advocacy in human services practice is governed by certain principles and is geared towards accomplishing certain purposes that enhances its effectiveness. The use of these principles and purpose of advocacy is attributable to its impact on social change, especially within the context of social work and practice.
Advocacy is basically defined as an active process that focuses on helping people achieve something they…
Fayoyin, A. (2013). Advocacy as a Strategy for Social Change: A Qualitative Analysis of the Perceptions of UN and Non-UN Development Workers. Journal of Social Sciences, 35(2), 181-193.
Snow, K.C. (2013). The Importance of Advocacy and Advocacy Competencies in Human Service Professions. Journal of Human Services, 33(1).
Thackeray, R. & Hunter, M. (2010, July 1). Empowering Youth: Use of Technology in Advocacy to Affect Social Change. Journal of Computer-Mediated Communication, 15(4), 575-591.
Pennsylvania State University. (2016, April 14). When Social Change Fails. Retrieved from Penn State University website: https://sites.psu.edu/aspsy/2016/04/14/when-social-change-fails/