Librarians and information science professionals provide a vital service to patrons by navigating them through a myriad of information and knowledge sources available. Compounding this challenge is the exponential growth of online information sources and the often confusing nature of software used for accessing these online resources. Only by interviewing patrons and getting a very clear idea of what their needs are can a library patron attain a high level of performance over time. The intent of this analysis is to evaluate how librarians and information science professionals can more effectively serve patrons by interviewing them about their information needs.
Serving Patrons By Researching Their Needs
The ability to quickly determine the information needs and wants of a patron is critical for any librarian and information science to excel in their role. The first step in accomplishing a higher level of performance and accuracy in terms of fulfilling…...
Place them inside another circle (labeled "____ Library") if they apply to that library, but not to your school library.
Place them in the middle section of the diagram (where two circles intersect) if they apply to both your school library and another library you visited.
When you have finished, ask students to name any other features of either library and add them to the diagram.
Exercise:
1. Now have students close their eyes and think about the layout of your school library. Have them get a clear mental picture of it.
2. On a large sheet of paper, start a drawing of a map and give the students a point of reference such as the front door. Now give each student their own map drawing supplies (paper and markers) and have them start with the front door as a visualization point.
3. Have the students label each section of the library map. (More capable students…...
Library Management of Information Organizations
Planning, in the context of a library is about systematic decision making anchored on library goals. Planning is integral in a library set up in that it helps in determining what, when, why, and how the existing library services and sources can be improved. Planning helps in finding out the solutions to the problems the library users contend with in their day-to-day use of a library facility (Dhawan, 2002). Planning should be done based on the needs of the customers and their satisfaction. The most important thing here is the user satisfaction. New plans can be adapted or the old ones redesigned to improve and to better service delivery to library customers. The plan that has been put in place has to be executed so that the expected standard result is achieved (Suresh, 2011). In the process of implementing the plan it is imperative that one…...
Library System: Formal Analysis of University of Westminster
Dear Sirs:
The University of Westminster is a large university system located in London, England that serves global student populations. The University of Westminster has 4 campus library resource centers available for student use, including: Cavendish Campus Library, Harrow Campus LC, Marylebone Campus Library and egent Campus Library (WMIN, 2004). The libraries use ISLS, or information systems and library services to disseminate information to students, staff and visitors. Also in use is infoLinX. The purpose of a system such as ISLS is to improve accessibility to learning materials.
Currently the University serves the following: graduate and undergraduate students, international students, part time students, researchers, alumni, businesses, job applicants and external examiners. Major academic areas range from traditional sectors such as architecture, to more advanced areas such as digital media and e-commerce. The information system utilized by the University is analyzed below based on PEST analysis,…...
Library Resources Finding and Citing Research Material
The library at the University of the Rockies is a great source for primary and secondary research materials. Its comprehensive collection of online databases includes PsycNET, ProQuest Central, usiness Sources Complete, SAGE, Oxford University Press and Counseling and Psychotherapy Transcripts, Client Narratives, and Reference Works. The types of electronic resources available to students through the University library databases include eooks, scholarly journal, peer reviewed articles, magazine articles, dissertations, conference papers and government reports. The plethora of available resources presents the problem of finding exactly the right piece of information that a researcher needs for a particular project. It can be overwhelming and confusing to navigate through the different search channels. The extensive nature of these databases also makes it particularly important to properly cite the information so that readers can trace the source for confirmation and clarification purposes. It is therefore important to know…...
Library Filters
hy Libraries Must Not Use Software Filters to Censor Speech: One Person's Hate is Another Person's Political Philosophy
The French 17th century freethinking philosopher Voltaire said one of the most famous quotations in regards to the freedom of speech. He said that he would, though he disagreed with every word out of his colleague's mouth, defend to the death the man's right to say such terrible things. Perhaps the 21st definition of Voltaire's remark might be, 'though I disagree with every word upon you pet causes' local URL, I will defend to the death your right to point and click to this website on the Internet, lest my own right be similarly threatened.'
Recently, the idea of 'hate crimes' became codified in the American legal system, and thus the idea of similarly correlated 'hate speech' was formed. 'Hate speech' is usually defined as speech that attempts to create hatred against a…...
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Works Cited
Chiang, Vicki. "Libraries, the Internet, and Freedom of the Press."
Dershowitz, Alan. "What is Hate Speech?"
Hamilton, Alexander. "In Defense of the Freedom of the Press."
Fingertips
Computers and Cataloging in the Modern Library
The library has come a long way from the days of gigantic filing cabinets packed with typewritten cards. Of course, the librarian of yore got a good deal of exercise running down into the basement and racing past those long cabinets until at last she arrived at the correct drawer. Yet, the job wasn't finished there. More often than not, finding the proper card meant hauling out the entire drawer and heaving it onto the nearest tabletop. This was then followed by the amusing chore of trying to force your fingers in between cards that were inevitably too tightly packed together to be moved. ell, at least the cards were in order...that is unless a patron had had the same trouble as you and had carelessly opened that long metal bar and thrown out the cards that were in his way. At least…...
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Works Cited
ACLTS Network News. (2002) American Library Association. URL:
Librarianship and the competency requirements
Ethics, Values and foundational principles in librarianship
Library science and librarianship as a profession is guided by ethics that help shape its professional implementation and guide it to effective service to the users on a daily basis. Just like any other profession, there are codes of conduct and modus operandi that define librarianship, making it relevant to the service it provides and the consumers of that service.
Across the world, the librarians are aware of the enormous task that faces them in ensuring the readers have access to information and books as well as other relevant materials that they may be in need of within and outside the library setting. In order to regulate the access and dissemination of this information, there are guiding ethics, values and principles that help the librarians world over in carrying out their duties professionally. Ethics and librarianship are intricately meshed such that…...
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References
IFLA, (2017). Professional Codes of Ethics for Librarians. Retrieved 22, September 2017 from Walter, S. (2008, October 1). The Library as ecosystem. Library Journal, 133(16), 28-31. Retrieved 22, September 2017 from http://lj.libraryjournal.com/2008/10/academic-libraries/the-library-as-ecosystem/ Watkins W., (2010). Describe and compare the organizational settings in which library and information professionals practice. Retrieved 22, September 2017 from https://nimblelibrarian.wordpress.com/2014/03/13/comp-b/ https://www.ifla.org/faife/professional-codes-of-ethics-for-librarians
Individual's Communication Style And Ways To Improve Communication
Factors that affect an individual's communication style are associated with personality type, culture, age, gender, socio-economic background, education, and emotional and social intelligence (Cherry, Fletcher, O'Sullivan, 2013). In a library setting, understanding how these factors can impact the way that patrons and librarians may interact with one another as well as how librarians may communicate with co-workers and managers is essential in maximizing quality communication techniques. This paper will discuss these factors and show ways to improve communications in a library setting by developing social and emotional intelligence skills, which help individuals to perceive cultural, socio-economic, gender, age, and educational levels of those with whom they communicate and adjust accordingly.
As Garcia, Bautista, Coll et al. (2013) point out, "training in empathetic skills" improves the way that individuals communicate (p. 1413). Empathy is a term that means understanding and can come by way…...
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References
Adil, A., Kamal, A. (2012). Role of display rule demands and affective traits in emotional exhaustion among customer services. Pakistan Journal of Psychological Research, 27(1): 1-20.
Cherry, M., Fletcher, I., O'Sullivan, H. (2013). Exploring the relationships among attachment, emotional intelligence and communication. Medical Education, 47(3): 317-325.
Dewaele, J., Petrides, K., Furnham, A. (2008). Effects of Trait Emotional Intelligence
and Sociobiographical Variables on Communicative Anxiety and Foreign Language Anxiety Among Adult Multilinguals: A Review and Empirical Investigation. Language Learning, 58(4): 911-960.
The Master of Library and Information Science program competency is to be able to describe the fundamental concepts of information-seeking behaviors. Information-seeking behaviors can differ among library users according to demographics and the type of energy that the user is willing to put into the search (Wicks, 2004). As Schwieder (2016) notes, there are low-effort information-seeking strategies and high-effort information-seeking strategies.
The fundamental concepts of information-seeking behaviors stem from the work initiated by Bates (1989), Ellis (1989), Kuhlthau (1991) and Dervin (1992). Kuhlthau (1991) defines information-seeking behavior as a personal search for meaning or sense: a process by which an individual develops “a personal point of view” (p. 361). The way this information-seeking behavior works, no matter the demographic of the individual, is that the user searches for meaning/information which meshes with what the person already knows about the subject. This meaning or slice of information will differ from user to…...
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References
Bates, M. J. (1989). The design of browsing and berrypicking techniques in for the onlineinterface. Retrieved March 10, 2014 from Dervin, B. (1992). From the mind’s eye of the user: the sense-making qualitative-quantitative methodology. In J. D. Glazier and R. R. Powell (Eds.), Qualitative Research in Information Management (pp. 61-84). Englewood, CO: Libraries Unlimited.Ellis, D. (1989). A behavioural approach to information retrieval system design. Journalof Documentation, 45(3), 171-212.Kuhlthau, C. (1991). Inside the search process: Information seeking from the user’sperspective . Journal of the American Society for Information Science, 42(5), 361-371.http://pages.gseis.ucla.edu/faculty/bates/berrypicking.html
Library Mission Statements
Crafting missions or mission statements of organizations is a central component of management policy in many Western countries (especially Canada, UK and the U.S.A.). The mission statements also influence the organizational culture especially for learning institutions like universities. Many leaders in ritain and the United States are aware of the importance of mission statements in information centers and libraries (Lazarev, 2001).
As the use of libraries become popular, effort should be made to ensure that the format of the library is consistent with the mission statement of the University. Librarians should hold meetings with key players in the University like the departmental heads to ensure that the demands of the patrons are met and that the library supports the goals of the institution. The purchasing procedure of the library should also be consistent with its mission statement. However, a number of institutions will likely exclude electronic technology when crafting…...
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Bibliography
Aldrich, A.W. (2007). Following the phosphorous trail of research library mission statements into present and future harbors. Paper read at Sailing into the Future: Charting Our Destiny: 13th National Conference of the Association of College and Research Libraries, March 29-April 1, at Baltimore, MD.
Bangert, S.R. And Day, M.T. (1997). Thinking Boldly! College and University Library Mission Statements as Roadsigns to the Future. InfoMedia.
Becker, S., Michael, D., Crandall, K.E., Fisher, R.B., Bo, K. And Cadi, R. (2011). Opportunity for All: How Library Policies and Practices Impact Public Internet Access. In The U.S. IMPACT Study. Washington, DC: IMLS.
Begum, H. (2006). Academic Library Mission Statement: Indispensable Viewpoints.
Annis, personal communication, May 26, 2009).
According to Holy Annis, the main focus of the center is on what part the cultural values play in the tribal libraries and how the library interacts with the information keepers, wisdom keepers, or oral librarians in the community. She also pointed out that tribal libraries are usually adjacent to or in the midst of other social service agencies. Funding sources for libraries often come from grants and gaming operations. The key granting agency for tribal libraries is the Institute of Museum and Library Services (IMLS). Technology was also discussed during the interview. Although her center has technology, most of the tribal libraries have limited Internet access (H. Annis, personal communication, May 26, 2009).
In rural areas, only about 9% of Native Americans have Internet access at home. "Native Americans are more likely to access the Internet at schools and libraries than any other ethnic…...
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References
Hebert, Beck. (2002). The Role of Libraries in Native American Communities. Retrieved May
Library Sciences Personal Reflection
My thoughts and impressions about archives and archival work have changed substantially since the beginning of the semester. Originally, I thought of it as a job where you sat isolated away from humanity in a closed room, pouring over boxes and boxes of old manuscripts, documenting each one endlessly while the world went on day to day outside. After this course, I have to say my interest in archival work has grown considerably. As Somers (2017) notes, for instance, in a big archive, there is simply not enough man power to go through all the records, piece by piece. A lot of what it stored is not really known in detail but only in a superficial—a manner that allows for records to be categorized but not really known in much depth. (That is why it is important for researchers to go into archives with a critical framework…...
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References
Archival Use and Users. (n.d.). Google Docs. Retrieved from Module #2: Archival Appraisal and Acquisition. (n.d.) Course Material, 1-22.Module #6: Archival Management and Ethics. (n.d.). Google Docs. Retrieved from https://docs.google.com/document/d/1RmIrQ3xnynkcqGOikz8d3PO5kiX3jTNTzFvDClZLA2g/editSAA. (n.d.). SAA core values statement and code of ethics. Retrieved from https://www2.archivists.org/statements/saa-core-values-statement-and-code-of-ethicsSociety of American Archivists. (2017). What are archives and how do they differ from libraries. Retrieved from https://www2.archivists.org/usingarchives/whatarearchivesSomers, J. (2017). Keepers of the secrets. Retrieved from https://www.villagevoice.com/2017/09/20/keepers-of-the-secrets/https://drive.google.com/drive/folders/0B2b4psBMIvrpdDBHLVpkSXh6bHc
The relevant system administrator will gain an understanding of the client needs and be able to re-orient the system facility to accommodate the different need of use. Frustration emanating from use incapability can be dealt with appropriately through the trainings. Faculty members and students can learn from experts how to face up with the challenge of access.
When using virtual access point to library document, it is essential that the experience appear similar to physical access to library document. The relevance in this is to make the use preferred owing to it flexibility. E-resources need to offer the end user flexibility not to visit the physical library to access the information. The web-based resource makes multiple accesses to similar resource possible and this reduces the congestion in the physical library facilities. The ease of congestion will serve to improve the learners experience as-well-as reduce the workload to source moderators.
Humanities Related Library Internet Resources
Annotated Bibliography
Pierce, James Smith and H Janson. From Abacus to Zeus: A Handbook of Art History, 7th ed. Upper Saddle River, New Jersey: Pearson Prentice Hall, 2004.
There are several factors that make arts to be valuable or not. Art value is assessed via several ways including comparison to existing market standards of similar arts before they are taken for auctions. According to this article, hypothetical methods based on market values are used to find the value of arts taken for auctions. The most important factor used during the valuation is the artist who designed the art. Artists who are well-known and highly regarded have high value associated with their works. Paintings like Matisse's call for higher price than those of little known artists. The other factor vital during the valuation is the uniqueness, type and copies of the work. Art pieces produced in large quantities bring…...
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Works Cited
Erich, Duetsch Otto. Mozart: A Documentary Biography. Stanford: Stanford University Press, 1965.
Pierce, James Smith and HW Janson. From Abacus to Zeus: A Handbook of Art History, 7th ed. Upper Saddle River, New Jersey: Pearson Prentice Hall, 2004.
Saint, Andrew. "Frank Lloyd Wright and Paul Mueller: The Architect and his Builder of Choice." Architectural Research Quarterly (2004): 157-167.
Vlastos, Gregory. Socrates: Ironist and Moral Philosopher. Ithaca: Cornell University Press, 1991.
PubMed is a great place to search for sources on healthcare. Other good choices include sites for Universities that have medical programs and sites for state governments. IntelligentHospitalToday.com has healthcare articles, as well. Also consider WorkcareGroup.com, as they have healthcare articles, too.
Journals and textbooks can be excellent choices for information on the continuum of healthcare. If you have access to a large library, you can find information that shows how the continuum has evolved over time, and how that helps providers avoid duplication.
Example papers will be more difficult to find than sources, but you can order an example paper....
According to some authors, divorce is a problem when it comes to delinquency. Others do not see a strong correlation. For example,
"The variables that predict male delinquency were found to be different from those that predict female delinquency. Characteristics of the parents' marriage play an important role for boys, while misbehavior of girls is more strongly predicted by variables measuring parent-child interaction and parental control." comes from http://onlinelibrary.wiley.com/doi/10.1111/j.1533-8525.1982.tb01014.x/abstract and appears to say that only boys are affected by factors in their parents' marriage when it comes to delinquency.
However, this article: http://www.tandfonline.com/doi/abs/10.1300/J087v39n01_07#.UnhDkOLufLY states that divorce is a cause of....
If you can only have three web pages, you might want to do those first to get them out of the way. You can search for books that are related to your topic and use them in your bibliography. Google Books and Amazon are good places to search. Also try Google scholar (scholar.google.com), where you can search for journal articles to use. Another way to find research articles and books is to find the Wikipedia entry on your subject, and scroll to the bottom. See what sources are used there, and see if you can find those sources online or....
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