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Explain how you develop and maintain trust at work and why confidentiality is so important in building and maintaining trust at work.
Trust is critical to the functioning of any team or organization. Individual employees need to be able to trust their role in the organization so that ideas, concerns, and opinions are shared freely. Likewise, supervisors need to trust their employees will share their opinions that pertain to increasing productivity. Other areas in which trust in the workplace is important include the need for confidentiality and the protection of company trade secrets.
Developing and maintaining trust at work involves creating a corporate culture built on honesty and mutual respect. According to O'Neill (2009), a trusting workplace environment entails teaching employees how they can succeed, rewarding good behavior, providing unconditional support, sharing information, and keeping commitments. Management should also remain solidly committed to the company vision. "If staff are…
Brounstein, M. (n.d.). Differences between work groups and teams. Dummies.com. Retrieved online: http://www.dummies.com/how-to/content/differences-between-work-groups-and-teams.html
O'Neill, M. (2009). Five ways to build trust in the workplace. Corsum Consulting. Retrieved online: http://www.corsum.com/Building-Business-Value-blog/bid/24614/Five-Ways-to-Build-Trust-in-the-Workplace
Serrat, O. (2009). Building trust in the workplace. Knowledge Solutions. Retrieved online: http://www.google.com/url?sa=t&rct=j&q=how%20develop%20trust%20workplace&source=web&cd=2&ved=0CCcQFjAB&url=http%3A%2F%2Fwww.adb.org%2FDocuments%2FInformation%2FKnowledge-Solutions%2FBuilding-Trust-in-the-Workplace.pdf&ei=87zGTrmwAbTKiQLOw8naDw&usg=AFQjCNGvmL1JWeoxJDgNEdabfS8RBgv5xw&cad=rja
eriods of trust in the government are not, perhaps, as easily identified, but they are just as numerous. Following the onset of the Depression and the election of Franklin Delano Roosevelt, a period of restored faith and hope in the government began and continued throughout World War II and after. rior to that, there was a great deal of trust placed in the federal government throughout much of the first half of the nineteenth century, when continued expansion and progress made the future seem limitless and full of possibilities protected by federal investment and the physical strength of the nation's army. Most recently, the election of resident Obama reflected a renewed faith and hope in the government's ability to address meaningful issues.
The stock market crash in 1929 and the resulting Great Depression were events that triggered a large amount of mistrust of the way the federal government had been…
Periods of trust in the government are not, perhaps, as easily identified, but they are just as numerous. Following the onset of the Depression and the election of Franklin Delano Roosevelt, a period of restored faith and hope in the government began and continued throughout World War II and after. Prior to that, there was a great deal of trust placed in the federal government throughout much of the first half of the nineteenth century, when continued expansion and progress made the future seem limitless and full of possibilities protected by federal investment and the physical strength of the nation's army. Most recently, the election of President Obama reflected a renewed faith and hope in the government's ability to address meaningful issues.
The stock market crash in 1929 and the resulting Great Depression were events that triggered a large amount of mistrust of the way the federal government had been handled, leaving a lot of room for improvement. Franklin Delano Roosevelt's election in 1932 heralded the beginning of a new trust in government, and has his programs led to noticeable positive effects this trust grew. The same basic type of trust existed for similar reasons in the first half of the nineteenth century, when the westwards expansion of the nation and discoveries of gold and fertile land in the western reaches of the continent was facilitated by a strong yet limited federal government. In more recent years, an economic crisis similar at first to the Great Depression was a major component in the election of President Obama, whose vast social programs and other proposals were seen as ways of strengthening the federal government and making it more responsive to the people. Though this trust may be waning now, it definitely existed during the final phase of the election period and during the President's first few months as the chief executive officer of the nation.
There has never been a complete trust of the federal government on the part of the American people, just as there has never been a complete lack of faith in the government, either. There have definitely been periods, however, when this trust has waxed and waned in response to the government's actions and other external events. The trust and lack thereof have continued, and doubtless will continue, to shape this nation in the ever-changing image not of its leaders, but of its people and their views of these leaders and their decisions.
(2009), yet faculty trust was included as an identified feature of academic optimism and thus the relationship of these two studies is made clear and the reliability of Smith and Hoy's (2007) study greatly increased. This study also did not take race into account, making it again less comprehensive and slightly less meaningful than Goddard et al. (2009).
Comparisons of race and of racial attitudes to academic achievement abound in the literature, and one interesting study found that the racial self-perception and identification of African-American males was highly related to academic achievement (McLaughlin et al. 2009). That is, different definitions and associations existed with these students' racial self-identities, and these differences correlated to different levels of academic achievement (McLaughlin et al. 2009). Though the specific item measured and analyzed was entirely different in this study, like Goddard et al. (2009) this shows that perception and attitude can counter the negative…
Fiscella, K. & Kitzman, H. (2009). "Disparities in Academic Achievement and Health: The Intersection of Child Education and Health Policy." Pediatrics 123(3), pp. 1073-80.
Goddard, R.; Salloum, S. & Berebitsky, D. (2009). "Trust as a Mediator of the Relationships Between Poverty, Racial Composition, and Academic Achievement: Evidence From Michigan's Public Elementary Schools." Educational administration quarterly 45(2), pp. 292-311.
McLaughlin, M.; Nasir, N. & Jones, A. (2009). "What Does It Mean to Be African-American? Constructions of Race and Academic Identity in an Urban Public High School." Journal of black psychology 46(1), pp. 73-114.
Smith, P. & Hoy, W. (2007) "Academic optimism and student achievement in urban elementary schools." Journal of Educational Administration 45(5), pp. 556-68.
He notes there has been an overall decline in government trust since the mid-1960s. Only once since 1975 has government trust broke 50%. That occurred in the months following 9/11. After the tumultuous assassinations of the 1960s, the Vietnam War, the resignation of President Nixon, and the stagflation of the late 1970s, public trust fell from 80% in 1966 to about 25% in 1981. The Watergate scandal, the regularity of hyper-partisanship, the rise of cable news, and the constant parade of government frustrations that contradict the impracticable campaign promises now expected from candidates has seriously undermined faith in the government.
Faith in government has consistently fallen in downtimes. Distrust in government increased during the recessions of the mid-1970s, early 1980s, early 1990s and late 2000s. The only recession that did not cause a spike in distrust was the early 2000s, but Thompson asserts that the era of unity and patriotism…
Aristotle. (NDI). BrainyQuotes.com. Retrieved Septmber 10, 2010, from BrainyQuote.com: http://www.brainyquote.com/quotes/quotes/a/aristotle134194.html
Preamble to the Constitution of the United States. (1787). The Constitution of the United States. Retrieved September 10, 2010, from http://www.usconstitution.net/const.html#Preamyble
Thompson, Derek. (2010, April 19). 80% of Americans don't trust government. Here's why. The Atlantic. Retrieved September 11, 2010, from http://www.theatlantic.com/business/archive/2010/04/80-percent-of-americans-dont-trust-the-government-heres-why/39148/
Fast Food Nation: Chapter 2 review "Your trusted friends" (31-59)
One of the most striking aspects of McDonald's is the way in which it markets itself as a 'friendly' organization committed to family values, even while it sells food that is blatantly unhealthy and damaging to consumers' health. The Happy Meals it promotes to children have an innocent quality, even while the food is carefully engineered so that it is full of sugar and salt, and designed to 'hook' children at an early age.
According to Chapter 2 of his famous nonfiction book Fast Food Nation, Eric Schlosser does respect certain aspects of the Ray Kroc legacy. As an entrepreneur, Kroc's achievements are impressive. He began with nothing and built an empire just as vast and dominant as alt Disney's. Kroc was savvy to the impact children could have on a family's consumption habits. Children would 'nag' parents…
Schlosser, Eric. Fast Food Nation. New York: Mariner, 2012.
The principal is the property that is contained in the trust that produces income like dividends, rents, and interest. Payments for bills to the trust may be paid out of either income or principal but payments to beneficiaries may be made out from income only. Where such payments will be made lies within the discretion of the trustee. Determining the proper distribution of income and principal is one of the more important functions of the trustee. The persons who benefit from the operation of the trust may differ from the persons who are entitled to the principal when the trust terminates to an accurate balancing of payments from income and principal is essential to the proper administration of the trust.
The handling of the income and principal in a trust can be a complicated affair and can subject the trustee to some criticism from beneficiaries and so a trustee should…
Summary of Eric Scholosser's Essay
There are very few living persons in the United States above the age of 5 or 6 who do not know about the alt Disney Company (Disneyland and Disney orld) or about McDonald's ("I'm lovin' It!" is their current ad slogan) fast food franchises. But it is not likely that many Americans know the history of McDonald's and how their founder, Ray Kroc, built this chain from the ground up with guile, guts, aggressive marketing and by making political deals. Nor are many Americans aware of the alt Disney's anti-union strategies or the fact that he was a secret FBI informer. Disney sided with the House Un-American Activities Committee -- chaired by disgraced U.S. Senator Joseph McCarthy -- and supported the idea of the House of Representatives blacklisting Hollywood actors and writers.
In Schlosser's book (Chapter 2) the author traces the steps that…
Bendery, Jennifer. "Paul Ryan Tries To Create Tax Loopholes For His Biggest Donors." The
Huffington Post. Retrieved August 24, 2011, from http://www.huffingtonpost.com . 2011.
Schlosser, Eric. Fast Food Nation: The Dark Side of the All-American Meal. New York:
Truth, Trust and the Bottom Line presents a critique on the book written by Diane Tray and illiam J. Morin. This paper basically outlines the seven steps and the message highlighted by the authors in their book. This paper also highlights various quotes to support its claim.
Truth, Trust And The Bottom Line
Truth, Trust and the Bottom Line written by Diane Tracy and illiam J. Morin explicitly illustrates why trust plays a significant role in effective management and good leadership. The authors of the book also go on to explain how trust can be built by following seven steps. The book is ideal for leaders, managers, CEOs and directors who want to learn and improve how to coach and attain feedback. The book primarily outlines a seven step process that explains to the readers, effective ways of deputizing themselves in order to capacitate and retain their employees while accentuating…
About Diane Tracy. Available on the address http://dianetracy.info/about.html . Accesses on 13 Apr. 2004.
Diane T. And William J.M. Truth, Trust And The Bottom Line. Dearborn Trade
Publishing. 15 Mar. 2001.
Mike F. Truth, Trust And The Bottom Line. HR Magazine. 1 Sept. 2001.
Trust Issues and Sex Partners
When one enters into a sexual relationship with a partner, there are particular trust issues that typically come into play. These may include issues of sexual health and disclosure, issues of confidentiality and mutual respect, and even issues of fidelity or commitment.
In my life as a person currently in a committed relationship of some years, I have dealt with all of the above. Further, I have found through experience that the failure of any of these three key aspects of trust can cause significant strain on the relationship, and even cause it to eventually fail.
Of course, foremost in the area of trust between two sexual partners is the issue of personally safety. In my experience, if I don't feel that I can trust both the intentions of the person I am with regarding his or her levels of responsibility…
Cornforth, Tracee. (2004). "Before You Get Married - Getting Your Marriage Off to a Healthy Start." Retrieved on October 8, 2004, from, http://womenshealth.about.com/cs/azhealthtopics/a/strthlthymarria.htm
Pulice, Carol. (2004). "Betrayal and Its Aftermath." Retrieved on October 8, 2004, from, http://www.helphorizons.com/care/search_details.htm?id=138
Companies have taken steps towards deeper and more meaningful technology integration. Meaning, virtual teams have become the new way to form and develop teams. David Kauffman and Golan Karmi's article titled: "How Team Leaders Can Use ICT to Improve Trust Among Virtual Teams to Increase Collaboration?" suggest trust building can lead to effective team building in virtual teams via the use of ICTs. "This improvement in the level of team trust through proper use of ICTs will allow achieving a higher level of collaboration within the virtual team" (Kauffmann, 2015, p. 204). ICT stands for Information and Communication Technologies. ICT factors may enable communication by taking advantage of already available tools like the internet and social media. The aim of the article is to offer through search, strategies and tools leaders can use to grow trust in virtual teams.
The authors begin by defining trust. The first definition they give…
Kauffmann, D. & Karmi, G. (2015). How Team Leaders Can Improve Virtual Team Collaboration Through Trust and ICT: a Conceptual Model Proposition. EBR, 1 (15)(2), 52-75. http://dx.doi.org/10.18559/ebr.2015.2.3
Communication and Trust
Do some research to identify four to six common communication problems that occur in organizations. The text discusses several organizational communication problems. Provide examples of where you see the problems in your organization. Also, identify four to six possible solutions or principles that leaders should utilize to stimulate effective communications. Solutions might line up to problems (i.e., one solution matched to one problem, etc.) or be a general list of solutions to address the problems.
Communication mistakes are common in every organization in existence. Not only are they common, but they also consist of many different forms of communication blunders that can slow an organizations path to its objectives. Furthermore, communication problems can also occur at every level of the organization. Despite the importance of effective communication skills, many organizations overlook the opportunity for training and development in this area. This paper will prepare a list of…
Gherri, B., & Eimer, M. (2011). Active Listening Impairs Visual Perception and Selectivity: An ERP Study of Auditory Dual-task Costs on Visual Attention. Journal of Cognitive Neuroscience, 23(4), 832-844.
Goman, C. (2014, January 2). 10 Simple And Powerful Body Language Tips For 2014. Retrieved from Forbes: http://www.forbes.com/sites/carolkinseygoman/2014/01/02/10-simple-and-powerful-body-language-tips-for-2014/
Hunt, G., & Cusella, L. (1983). A field study of listening needs in organizations. Communication Education, 32(4), 393-401.
Nelson, B. (2014). The Data on Diversity. Communications on the ACM, 86-95.
Tolbert, C., Mossberger, K. (2006). The effects of e-government on trust and confidence in government. Public Administrative Review, 66(3): 354-369.
The authors' thesis in this article is that trust is very important in government and e-government such as government websites can be an effective way for government to build trust with citizens. The methodology the authors use to test this hypothesis is a two-stage model analysis of Pew survey data. The researchers thus examine the relationship between citizens' trust in government and e-government usage. The findings indicate that there is a statistically significant relationship between the two and the researchers discuss the findings in the following terms: using local and/or federal government websites can help to improve interaction between citizens and government and promote "process-based trust" that would otherwise be inconceivable and absent among many individuals within the state (Tolbert, Mossberger, 2006, p. 354).
The researchers conclude that e-government is…
Resolving of conflicts between two people is usually simple. However, in many situations, resolution of conflicts can be made more difficult. This is true when it comes to workplace situations, per chance conflicts that arise with strangers and so forth. However, when family or friendship is in the mix and a conflict is present, resolution and solutions can be fleeting and hard to come by. Not only are there personal feelings and a lot of history involved, there can also be a lot of bogging down and movement away from clean solutions as there can be a focus on things that are not really the problem. Rather, they are just a manifestation or symptom of the problem. While the particular details matter a great deal, there needs to be a weeding out of what the real problem is and everyone involved has to be committed to focusing on…
" It just so happens that the Carnival is in season, what better time to launch such a plot? This dramatic irony allows the audience to perceive something that Fortunato does not -- the relentless pursuit and planning that is occurring as Fortunato enjoys himself celebrating Carnival. Even the name Fortunato (the fortunate) is ironic, since he is anything but fortunate as the intended victim of murder. This theme of irony will present itself again and again, and is Poe's technique for allowing the reader to both follow the story from the murderer's point-of-view, since it is he who is narrating, and to distance oneself and feel the true horror of the approach of death. The web/trap is set when Montresor dangles a rare wine, Amontillado, in front of Fortunato, but is cynical enough about it that he toys with Fortunato's greed and avarice.
It is perhaps the merging of…
Poe, E. (1846). The Cask of Amontillado. Literature.org -- the Online Library.
Cited in: http://www.literature.org/authors/poe-edgar-allan/amontillado.html
Trust and Leadership
There are many different concepts of leadership and leadership models that have all attempted to embody the true nature of what it means to be a leader. However, leadership is a complex phenomenon that is not easily reducible. Some of the more popular theories that have emerged include leadership models such as trait theory, situational theory, transformational leadership, behavioral theory, competencies theory, network theory of leadership and many more (Turner & Muller, 2005). Many of these models have focused on the stereotypical leader that is strong and often a charismatic hero figure.
However, some emerging models place more emphasis on more progressive leadership ideas that can also be more feminine in nature. For example, the Servant Leadership Survey (SLS) is one such attempt that uses an eight dimensional measure that includes standing back, forgiveness, courage, empowerment, accountability, authenticity, humility, and stewardship (Van Dierrendonck & Nuijten, 2010). Humility…
Turner, R. & Muller, R., 2005. The project manager's leadership style as a success factor on projects: A literature review. Project Management Journal, pp. 49-61.
Van Dierrendonck, D. & Nuijten, I., 2010. The Servant Leadership Survey: Development and Validation of a Multidimensional Measure. Journal of Behavioral Psychology, 26(1), pp. 249-267.
Zhu, Y. & Akhtar, A., 2014. How transformational leadership influences follower helping behavior: The role of trust and prosocial behavior. Journal of Organizational Behavior, 35(1), pp. 373-392.
Trusts and Taxes
"Gift Transfers and Gift Tax Planning"
An irrevocable trust could be used as a way to name beneficiaries and avoid estate taxes. Unlike a revocable trust, irrevocable trusts do not have to pay taxes. In this case, any assets that are placed in the irrevocable trust are no longer deemed to be assets of the settler; instead they are deemed assets of the trustee. The difference is that in a revocable trust, the settler can re-enter into the trust and have the assets retrieved. In an irrevocable trust, this is not allowed. Creditors cannot retrieve assets of the settler in an irrevocable trust, as they can in a revocable trust.
As Bay Financial Associates (2015) puts it, a revocable trust is like a "box with strings" on it -- and all one has to do is pull the string, and the box opens up. An irrevocable trust,…
Bay Financial Associates. (2015). The Irrevocable Trust. BFA. Retrieved from http://www.bfa-online.com/news012.html
Ebeling, A. (2015). House votes 240-179 to repeal estate tax. Forbes. Retrieved from http://www.forbes.com/sites/ashleaebeling/2015/04/16/house-votes-240-179-to-repeal-estate-tax/#f6643f7f3e6f
Combining Life Insure With Trusts to Provide Better Family Financial Security
Summery: Life Insurance and Trusts are two financial arrangements which provide security to the family and living relatives of the owner of property or trust. In this article, we look at insurance, trusts and how these can be used for better financial security and risk management. The article contains six references.
Financial risk management is an important concept in the field of management. A person with an established business, occupation or source of income can suddenly take ill, resulting in the loss of that income which depended on him to generate. This can be a serious loss for him and others who depend on the income.
There are two financial instruments which are available which can continue to provide to him or his dependents financial compensation or income based on his previous investments. For monetary investments which had been…
Trust and trustees. 2003. Introduction to trusts. Referenced: November 19, 2003. Web site: http://www.trusts-and-trustees.com/main.htm
William G. Kistner, Healthcare and Financial Management. July 1998. Life insurance trusts can save estate taxes. Referenced: November 19, 2003. Web site: http://www.findarticles.com/cf_0/m3257/n7_v52/21045779/p1/article.jhtml
1040 accountant.com. Types of trusts. 2003. Referenced: November 19, 2003. Web site: http://www.1041accountant.com/types-of-trusts.htm
College for financial planning (CFFP). 2003. Life Insurance Trusts: A way to save taxes and exert control. 2003. Referenced: November 20, 2003. Web site: http://www.insweb.com/learningcenter/articles/life-estate.htm
Consider how trust is lost when working in team and how to keep trust among team members?
Trust is eroded by a lack of consideration for other team members. A team member who is consistently late, does not fulfill his duties, and shows a lackadaisical attitude towards meeting the goals of the team creates a sense of disharmony amongst the group. The group begins to grow suspicious if their colleagues will live up to their obligations, and if the projects that are contingent for their own success on the team will be realized in time. Even one person's lack of emotional and work-related participation can create an interpersonal imbalance that results in the breakdown of team trust.
Gossip, a lack of candor, and failing to extend full credit to one's colleagues also creates a poisonous atmosphere. The focus in the mind of the individual employee shifts to an 'every person…
" (2003) in other words this is a trust based on possible rewards or possible punishment, or gains vs. losses. Over a period of time when the relationship is further tested trust evolves to 'identification-based trust which is stated to be the "highest level" of trust in that "the parties have internalized each other's desires and intentions. They understand what the other party cares about so completely that each party is able to act as an agent for the other." (Lewicki and Tomlinson, 2003) at this stage of trust Lewicki and Tomlinson state that "a strong emotional bond between the parties" (2003) has been formed.
Violations of trust occur when the individual holding "confident positive expectations of the trustee are disconfirmed." (Lewicki and Tomlinson, 2003) the result is lower trust because research has shown that violation of trust result in a stifling of "mutual support and information sharing" (Lewicki and…
Stages of Social-Emotional Development in Children and Teenagers (2007) Child Development Institute. Online available at http://www.childdevelopmentinfo.com/development/erickson.shtml
Rousseau, D.M., Sitkin, S.B., Burt, R.S., and Camerer, C. (1998). "Not so Different After All: A Cross-Discipline View of Trust," in Academy of Management Review, 23, 393-404. In Lewicki, Roy J. And Tomlinson, Edward C. (2003) Trust and Trust Building. Beyond Intractability. Online available at http://www.beyondintractability.org/essay/trust_building/
Lewicki, Roy J. And Tomlinson, Edward C. (2003) Trust and Trust Building. Beyond Intractability. Online available at
All these aspects of a B2B transaction, when consistently executed on, create a level of trust that becomes one of the strongest and most unassailable differentiators there are in a market.
Companies occupying the second highest layer, Collaborating, are using portals and other Internet-based tools to maximize information sharing and co-development of strategies and the co-sharing of communications tools and ultimately platforms. Security, DRM and digital signature strategies all aimed at increasing trust as a differentiator; apply equally across B2B and B2C selling strategies, with B2B-based approaches having the greatest long-term impact on eventually quantifying trust and leading to greater levels of synchronization across channel, supply chain, and selling partners.
Anticipating, the second highest level in the maturity model, is where the majority of companies are today from both a B2B and B2C perspective. The focus on making a strong correlation between making information flow optimized vs. striking a collaborative…
The corporation or seller could benefit by developing marketing strategies prior to consumer reviews being available online.
Seller Response to Novice and Expert Consumers
efore allowing consumers to post product reviews on a corporations or sellers website, the seller should consider the size of the segments of expert consumers and novice consumers. For example, the seller may benefit from selling certain products if a significant number of expert consumers exist, especially for technology driven products. On the other hand, the seller may damage sales if the expert consumers' segment overshadows that of the novice consumers.
Unknown or Less Popular Stores Online Seller Response
Relatively unknown corporations should be overly cautious when allowing consumers to post comments on their websites. If brand marketers fail to attract enough consumers to post reviews, the corporation may damage its reputation. these corporations might consider hiring a well-known, popular third-party source to handle consumer reviews.…
About the Motley Fool. 2010. Viewed 28 June 2010, .
Ajay, K & Soberman, D 2010. 'The forgotten side of marketing.' Journal of Brand Management. 17, 301 -- 314. Viewed 28 June 2010,
Baran, J, Galka, RJ & Strunk, DP 2007. Principles of customer relationship management. Florence, KY: Cengage Learning.
More specifically, because the potential for miscommunication, misunderstanding, and pejorative or other negative interpretations is so much greater in remote communications especially through email (SHM, 2010), the implications of failure to establish trust remotely are even greater. As Yoong (2009) points out, that is largely a function of the fact that genuineness in expressions of cultural awareness and sensitivity (as opposed to patronizing or otherwise insincere) expressions is absolutely crucial.
Sincerity and genuineness are much more difficult to communicate effectively in impersonal communications media (SHM, 2010; Yoong, 2009). Therefore, appropriate expressions and other manifestations of cultural awareness and sensitivity are most appropriately communicated to virtual working groups via two-way video conferencing instead of other less personal methods of communications, notwithstanding the substantive sufficiency or factual accuracy of those expressions in writing, for example (SHM, 2010;Yoong, 2009).
This project relies primarily on a review of secondary research in the…
Douglas, C. And Zivnuska, S. "Developing trust in leaders: an antecedent of firm performance." SAM Advanced Management Journal. Society for the Advancement of Management. 2008. Retrieved December 30, 2010 from HighBeam Research:
The purpose of this research is to investigate customer's loyalty throughout the dimensions of satisfaction, trust and commitment for mobile phone industry in Bangkok, Thailand. In addition, this research also provides practical knowledge which customers are dissimilar in satisfaction and look for different levels of relationship with mobile phones. To sum up briefly, it is completely useful for marketers to comprehend which paradigms affect customers to create good relationship with companies in order to sustain the customer's loyalty.
These are research objectives which are needed to be accomplished in order to reach the above research aim which are stated as following:
To study the relationship marketing to the mobile phone industry in Thailand.
To study the customer satisfactions factor to the mobile phone.
To identify the relationship between various component satisfaction and trust.
To identify the relationship between various component satisfaction and commitment.
To identify the…
Bailey, S. And D.E. Schultz. (2000). "Customer/Brand Loyalty in an Interactive Marketplace." Journal of Advertising Research, 40(3), p. 41.
Bruhn, M. (2003), Relationship marketing: management of customer relationships, Pearson Education, UK.
Chung, Sungmi and Mike Sherman. (2002). "Emerging Marketing: Companies Don't Need State-of-the-Art Tools, Huge Volumes of Customer Information, and Armies of Experts to Use Continuous-Relationship Marketing Effectively." The McKinsey Quarterly, p. 62.
Churchill, G.A. And Iacobucci, D. (2005), Marketing Research: Methodological Foundations, 9th edition, Thomson, USA.
A transformational leader will fully incorporate followers into the organizational strategy.
Part of this problem lies in the way in which the program was imposed upon teachers. The administrators created this program to enhance student and teacher accountability: teachers were encouraged to engage in self-scrutiny and to improve their professional standards and this was hoped to lead to a more enriching educational environment for students. Teachers, however, resented the additional paperwork required by the program while the loosely-structured program meant that administrators were frustrated when they felt that teachers gave the program 'short shrift.'
In reconfiguring the program, we have come to realize that there are four core elements of building relational trust. The first is respect: "Do we acknowledge one another's dignity and ideas? Do we interact in a courteous way? Do we genuinely talk and listen to each other?" (Barkley 2008). In this instance, teachers and administrators are…
Barkley, S. (2008). Building relational trust. Performance Learning Systems. Retrieved:
Building relational trust. (2013). Educational Leaders. Retrieved:
Social security is not perfect by any means, but as a program, it has good intentions, and that is one reason to trust our government to do what is right and proper for senior citizens. Many of them have served our country in many ways, and social security means they can be comfortable as they grow older.
Do the Right Thing - In many areas of government, historically they have chosen to do the right thing. Finally giving women the vote was the right thing to do, even if it took too long. Passing civil rights legislation was the right thing to do, even though it took too long, as well. Ending slavery was the right thing to do, well, you get the idea. It may take the government time to do the right thing, but it most cases, especially with really big issues, they end up doing the right…
Thank you for your consideration of our company as your trusted Certified Public Accountant (CPA) and we hope that this is the beginning of a mutually beneficial relationship. Our company provides superior accounting services to clients with a wide range of accounting issues and needs. Therefore, we are ready to provide excellent accounting guidance and expertise that will help you achieve personal and financial success. In addressing your issue of irrevocable trusts, estate tax and gift tax, we will utilize a six-step procedure to provide you with the most reliable professional assistance.
Based on your request to establish an irrevocable trust for your two grandchildren, the determination of the impact of such a trust on gift tax and estate tax is important. An irrevocable trust is one with specified terms that cannot be changed even by the grantor once the agreement has been signed (Garber, 2017). In your case, there…
56th President of the United States which has represents an unprecedented race in the American Democratic Party between Senators Barack Obama and Hillary Clinton. he relationship of Barack Obama and Hillary Clinton's leadership styles from the perspective of four distinct variables: gender, culture, trust and likelihood of voting. he author believes that the perception of fairness is the single most essential leadership trait which leaders should acquire in order to garner trust and commitment among voters. Consequently, the author also believes that this also applies to leadership in the business world.
he article conducts a literature review that focuses on different aspects of leadership. here is some controversy in the study of leadership as the author alludes to. here are several research studies that show that there is empirical evidence to suggest that leaders play a critical part in an organization working toward organizational goals. However, some of works have…
The article continues to illustrate various components of leadership and how they are presented in the literature with Obama's and Clinton's leadership styles and campaign messages as the focal point. For example, the article mentions that Barack Obama's winning Democratic Party Nominee Elections campaign, his change message in particular, was far superior in 2008 from an ethical standpoint. This seems to be a fairly loaded assumption that is difficult to test empirically.
He contrasts Clinton's campaign as a more top down approach based on her political life that allowed her to mingle constantly with the political elite. By contrast, Obama's career formed from a more bottom up approach in he worked as a community organizer in Chicago. It is noted that transformational leadership can be facilitated by the level of trust in the leader. Therefore, based on these criteria, it is assumed that Obama's level of trust based on his bottom up career development would be higher and more legitimate among the populace. Although this seems like a reasonable statement, it is still highly speculative without any empirical analysis being conducted on the two candidates.
The actual experiment works to test some of the hypotheses that were generated in the literature review. The independent and dependent variables were measured with a survey that used the Likert Scale to measure responses. The study concludes that the leadership styles of Obama and Clinton are striking different. Barack Obama was perceived as a transformational leader while Clinton was perceived more as a transactional leader. Although I intuitively agree with the study's findings, the evidence that is presented is subject to some skepticism. There are a plethora of limitations that the study had to overcome to be able to test the hypothesis. One obvious one was the sample size. Another limitation that the author alludes to is the cultural variables of the sample which oversimplifies culture into either East or West categories as opposed to more specific geographies. Although I found the article interesting, I'm not sure that it adds significant value to the study of leadership.
revocable and an irrevocable trust? The difference between a revocable and an irrevocable trust is very simple. A revocable trust is one that has been created and that can be revoked at a future time - generally for specific reasons (CompTax, n.d.). These kinds of trusts can also be changed, so if a person does not want to completely revoke the trust but wants to make adjustments, that is possible (CompTax, n.d.). Often these kinds of trusts are made when it comes to wills and estate planning, but they can also be used in order to focus on business transactions and the individuals who are allowed to initiate or complete those transactions. An irrevocable trust, as the name implies, is one that cannot be revoked. Once it has been created it is not able to be changed, which means that anyone who creates it must be very careful about doing…
CompTax. (n.d.). Source of investment income.
Nurturing Ethical Diverse Workplace Building Trust Workplace for assignment read required readings ethics module, including 2010 Deloitte LLP Ethics & Workplace Survey ( http://www.
Workplace Diversity Ethics
The productivity and ethics within the workplace environment are significantly influenced by leadership transparency. This issue has been revealed by studies on human resources in several companies. There are several types of leadership, like autocratic, democratic, transformational, transactional laissez-faire leadership and others. Each of these leadership styles has its advantages and disadvantages, and each of them can be successfully used in a certain type of organization. But transparent leadership is much more than a leadership style.
Transparency in leadership does not limit to the transparency of communication. Transparent leaders have been observed to focus on the facts, in comparison with finding someone to put the blame on. This means that these leaders are interesting in understanding the reasons that determine certain situations in…
1. Henry, M. (2012). Transparency and Leadership. Lead Change Group. Retrieved March 13, 2013 from http://leadchangegroup.com/transparency-and-leadership/ .
2. Pearce, C. et al. (2009). Is Shared Leadership the Key to Team Success. Organizational Dynamics. Retrieved march 13, 2013 from http://cte.rockhurst.edu/s/945/images/editor_documents/PEARCE%20MANZ%20SIMS%20%20%20Shared%20Ledership.pdf .
Irrevocable Trust Letter
Dear Mr. Feinstein:
I enjoyed seeing you again at the Fosters' party. Hope everything works out for you and your wife with the upcoming trip!
You had asked about establishing an irrevocable trust for your two grandchildren. This would be a good way to ensure that the children are paid by the trust for 20 years with the principal distributed to them at the end of that time. However, there are certain stipulations that must be met with an irrevocable trust. With a revocable trust, you still maintain some control over the assets. With an irrevocable trust, this is not the case. The assets belong totally to the trustees and they are responsible for maintaining them. Your control over how that management is conducted is gone.
With that said, there is no reason to think this would be anything other than a good arrangement. For example, an…
Carnes, D. (2015). Tax consequences for revocable and irrevocable trusts. Zacks.
Retrieved from http://finance.zacks.com/tax-consequences-revocable-irrevocable-trusts-2838.html
Helsell, Fetterman. (2013). Irrevocable Trusts. Helsell. Retrieved from http://www.helsell.com/faq/irrevocable-trusts/
Nash, Kromash. (2015). Irrevocable Gift Trust. NK. Retrieved from http://www.n- klaw.com/irrevocable-gift-trust/
Do we dare not to trust the government?
There are very good reasons not to trust the government. A great deal of evidence points to the idea that the current administration is essentially owned by big business, and that it is willing to sell out the interests of individuals for the sake of corporations. Just a brief look at recent stories show why one should not trust the government: the increase in gas prices and energy company profits while those companies shell out to the administration, the brutal death of Terri Schiavo under the orders of a judge, the September 11th terrorist attacks which may have been orchestrated for the colonial good of the American empire, the nation's willingness to abandon social security, and the lack of support for victims of rural crime. Of course, there are some reasons why one should trust the government: Welfare programs are available…
Police: Building Trust Between Police and Communities
Building Trust between Police and Communities: Police
Police Trust, Integrity and Ethics in Bridging the Gap in Community elations
The death of Eric Garner in the hands of New York police, and the shootings of 12-year-old ice Tamir and Michael Brown in Ohio and Missouri respectively, have and continue to brew a wave of public mistrust in the police service. Such incidences often spur massive public protests that eventually destroy relations between police and the communities they serve. A study conducted by euters on 3,600 citizens between December 2014 and January 2015 found that a significant 27.6% of adult Americans do not trust the police to be fair and just (euters, 2015). In December, 2015, President Barrack Obama signed an executive order creating the Task Force on 21st Century Policing, whose primary aim is to build confidence and trust in the local police.…
IACP. (2010). Building Trust between the Police and the Citizens they Serve. The International Association of Chiefs of Police (ICAP). Retrieved from http://www.theiacp.org/portals/0/pdfs/BuildingTrust.pdf
Miller, L. & Hess, K. (2007). Community Policing: Partnerships for Problem-Solving (5th ed.). Belmont, CA: Cengage Learning.
Raines, J. (2011). Ethics in Policing: Misconduct and Integrity. Sudbury, MA: Jones & Bartlett Publishers.
Reuters. (2015). Do Americans Trust their Cops to be Fair and Just? New Poll Contains Surprises. Reuters.com. Retrieved from http://blogs.reuters.com/great-debate/2015/01/15/one-third-of-americans-believe-police-lie-routinely/
TMP (Trusted Platform Module) is an international standard dedicated to secure hardware by integrating the security cryptographic keys into hardware devices. In other words, the TMP is a secure cryptoprocessor integrated into the computer motherboards enabling full disk encryption without using extremely long paraphrases. When a user buys a personal computer, the TPM is built into the computer's motherboard with the goal to offer security into the computer systems by generating the encryptions keys to protect the data in the drive. With the TPM in place, an attacker cannot remove the file from the systems or access the files elsewhere. Moreover, the TPM stores the encryption key that requires a user to login with a password to get access to the Windows and computer system.
The objective of this paper is to explore the concept the Trusted Platform Module, and the working protocol of the TMP technology.
Working Process of…
Francis, A., Daniel., R. M. and Vindoh, E.S.E. (2013). TPM: A More Trustworthy Solution to Computer Security, Engineering and Computer 3 (3): 99 -- 103.
Hans, B., & Infineon Technologies, A. (2008). Introduction Trusted Computing: The TCG Trusted Platform Module Specification. Infineon Technologies AG, Germany.
Jared, S., Dmitry, P., Jason, L., Nael, A., & Jesse, E. (2011). TPM-SIM: A Framework for Performance Evaluation of Trusted Platform Modules. Conference: Proceedings of the 48th Design Automation Conference: 236-241.
Additional capital generated by the deal was used to decrease the annual expense ratio.
n 2010, the company announced that it was primarily selling to the investors in Canada and in the United States under the Multijurisdictional Disclosure System through its underwriter CBC. The issue price this time is U.S. $48.90 per Unit and it is non-dilutive and accretive for the existing share holders of Central GoldTrust. Just like 2008 when the proceeds were used for the purchase of gold bullion, in 2010, the same plan was maintained and the company used its net proceed for investment in gold bullion. Similarly the additional capital will be used to reduce the annual expense ratio. With this sale, the new total of units issued and outstanding has come to 16,648,000.
Central Gold-trust now has investment holdings of approximately 604,676 fine ounces of gold bullion, 6,156 ounces in gold certificates and nearly U.S.…
In 2010, the company announced that it was primarily selling to the investors in Canada and in the United States under the Multijurisdictional Disclosure System through its underwriter CIBC. The issue price this time is U.S. $48.90 per Unit and it is non-dilutive and accretive for the existing share holders of Central GoldTrust. Just like 2008 when the proceeds were used for the purchase of gold bullion, in 2010, the same plan was maintained and the company used its net proceed for investment in gold bullion. Similarly the additional capital will be used to reduce the annual expense ratio. With this sale, the new total of units issued and outstanding has come to 16,648,000.
Central Gold-trust now has investment holdings of approximately 604,676 fine ounces of gold bullion, 6,156 ounces in gold certificates and nearly U.S. $16,980,360 in cash and short-term notes.
Microsoft Anti-Trust Case
Microsoft was charged with using its position as an industry leader in computer software to force buyers to buy products that were bundled with Internet Explorer. The claim was considered a breach of anti-trust laws which declared that a company cannot package two products together based on one's popularity or market position with the consumer (U.S. v. Microsoft, 2002-2006). Microsoft has denied such claims that they took an unfair advantage of the market and consumer in order to strengthen an already dominant position in the industry (Hemphill, 2004). Especially in the case of the product coming from a company that has domination over the software industry such as Microsoft.
The Internet Explorer browser was not sold but given as a free product with the purchase of the Operating System by Microsoft. This is done by many companies throughout the industry. However when Microsoft applied this marketing principle,…
Brick, R. (2001). U.S. appeals court overturns Microsoft anti-trust ruling . Retrieved June
16, 2011 from http://www. nytimes. com/2001/06/28/business/28WIRE-SOFT. html
Goldman, D. (2010). iPhone anti-trust law goes to class action. Retrieved June 16, 2011
from http://money. cnn. com/2010/07/12/technology/apple_att_lawsuit/index. htm
Alexander's execution of his trusted general Parmenion and his son Philotas, and how it affected the remainder of Alexander's life, and his reign.
ALEXANDER THE GREAT
Alexander the Great was born sometime around July 20th, in 356 .C., the son of Philip II of Macedon and Olympias, in Pella. As a child, the great philosopher and scientist, Aristotle, tutored him. His father was murdered in 336 .C., and Alexander took the throne at the young age of twenty. He was one of the greatest conquerors in history, taking over Greece, Persia, Egypt, and part of India before he died. "He was not yet twenty-six. In six years he had won greater victories than any hero in Greek history had won in a lifetime, and he had done it, at several turning-points, in the teeth of all advice from his generals and Companions" (urn 175).
He considered himself a relative of…
Burn, A.R. Alexander the Great and the Hellenistic Empire. New York: Macmillan Co., 1948.
Editors. "Alexander the Great." The Columbia Encyclopedia, 6th ed. 2000.
Untereker, Jed, Kossuth, James, and Kelsey, Bill. "The Great Homepage of Alexander." Williams College. 1996. http://wso.williams.edu/~junterek/
Watson v. Fort Worth Bank & Trust 108 S.Ct. 2777 (1988)
elevant Case Facts:
After being rejected four times for promotion to a supervisory position at Fort Worth Bank & Trust, an African-American employee (P, the Plaintiff) at Fort Worth Bank & Trust brought a claim under Title VII of the 1964 Civil ights Act against the bank (D, the defendant). The basis of P's suit was that in assessing P's qualifications for promotion, D used subjective criteria to determine her performance. These included interviews, rating scales and experiential requirements that had not been subjected to scientific validation procedures. D asserted that interviews and rating scales should not be subjected to the validation procedures required in disparate impact cases. D believed it should not be required to show that the criteria used to determine employee qualifications were strictly are job-related under the law, so long as they had not been…
Corley, Robert N., et al. The Legal and Regulatory Environment of Business. Boston: McGraw-Hill.
One of these is Chapter 2 of Title 15, ubchapter 1, ection 45. This ection regulates unfair methods of commerce and competition. These methods are declared as unlawful under the act. The ection specifically relates to national and local practices, as opposed to foreign trade, and therefore applies to our proposed partnership. "Unfair" practices are defined as those practices that are likely to cause some injury to other businesses within the United tates, or involving material conduct within the United tates. When businesses engage in unfair or deceptive acts of commerce, they are obliged by law to provide remedies to all injured parties, whether foreign or domestic.
The herman Act of 1890 and all its amendments should also be carefully scrutinized and implemented in our partnership ventures. This Act is the basis upon which most antitrust American laws are built. Generally, businesses are prohibited from creating unfair competition in terms…
American Antitrust Institute. (2007). Codes: Federal Antitrust Statutes & Regulations. http://www.antitrustinstitute.org/Antitrust_Resources/Antitrust_STATUTES/index.ashx
Legal Information Institute (2008). U.S. Code collection: Section 45. Unfair methods of competition unlawful; prevention by Commission. http://www4.law.cornell.edu/uscode/15/45.html
Title 15 (2001): Section 18a: Monopolies and Combinations in Restraint of Trade. http://www.ftc.gov/bc/docs/statute.pdf
Even non-chiropractic patients would be hurt, as the costs might be passed onto all users of all components of the health insurance plans who were being effectively extorted for money.
The ultimate settlement that emerged prohibited the CA "from fixing prices for any chiropractic goods or services, or the terms of third-party payer contracts," which seems more than fair and reasonable -- it seems overly lenient given the damage that was done ("isconsin Chiropractic Association and its director agree to settle FTC charges of price-fixing," 2008, FTC). However, because price-fixing can be difficult to prove, some of this leniency on the part of the FTC may be due to the need to engage in a settlement rather than a lengthy court battle with the CA. Given the centrality of the organization's head Russell a. Leonard, in engaging in such tactics, demanding his resignation seems not only fair, but reasonable.
Welcome to the bureau of competition." (2008). Federal Trade Commission (FTC) Website. Retrieved 26 Aug 2008 at http://www.ftc.gov/bc/index.shtml
Wisconsin Chiropractic Association and its director agree to settle FTC charges of price-fixing." (7 Mar 2008). Retrieved 26 Aug 2008 at http://www.ftc.gov/opa/2000/03/wischiro.shtm
E-businesses challenged create trust customers. People don't send money strangers . ead article: Mangiaracina,
When considering a business model for you company it is highly important to pattern it on that of other successful companies that are also based online. Jeff Beer's article "Outlook 2011: The new dotcom boom" provides several case studies of online companies with robust business models that have proven records of success. The unifying factor of all organizations mentioned, and the ones that provide the most tangible examples of success, Groupon and Twitter, is that their models are all based on solid marketing. One of the most critical elements of marketing for online businesses is to create a sense of community with one's customer base. Doing so in turn increases that customer base by readily involving more members of the general population as part of an organization's community. However, there are a set of management concerns…
Downes, Larry and Mui, Chunka (2000). "Unleashing the killer app." Harvard Business School Press. Retrieved from http://hbswk.hbs.edu/archive/1388.html
Hof, Robert (2003), "The eBay economy." Business Week. Retrieved from http://www.businessweek.com/magazine/content/03_34/b3846650.htm
Merrill, Duane (2006) "Mashups: The New Breed of Web App." www.ibm.com. Retrieved from http://www.ibm.com/developerworks/xml/library/x-mashups.html
An endowment is a monetary gift to a non-profit organization. Typically, the principal is used to earn interest, dividends or a return on investment. Oftentimes, the entire principal that a non-profit like a university, for example, has is referred to as its endowment. The principal is preserved while the return is used for a variety of functions, from charity to expansion and so on.
There are four different types of endowments that exist. These are: term, unrestricted, restricted and quasi. Term endowments set a term on the donation—i.e., the money can only be spent after the term has expired. The term can be a certain amount of time or an event (like a death)—but whatever it is, the money must only be used for investment purposes until the term has ended, then the gift can be spent however the organization sees fit. The unrestricted endowment can be spent…
Ideas to Build Rapport Between Police and Residents in a Community
The police force is ultimately accountable to the public in one manner or another. Therefore, not only must the police justify its policies and actions relative to the public service of the community, but the community will also be the most important critic of their actions as well. Various policing organizations have come under intense scrutiny and have received a great deal of negative publicity through the mainstream and social media channels. The relationship between a police force and the community they serve is often tense, but with the massive spread of smartphones and portable cameras, the levels of animosities have reached new heights in some jurisdictions due to improper use of force in many cases. The friction between public servants and the community are experiencing vast amounts of friction because of such instances and the publicity…
Gest, T. (2015, October 2). DOJ Slams St. Louis County Cops on Community Relations. Retrieved from The Crime Report: http://www.thecrimereport.org/news/inside-criminal-justice/2015-10-cops-on-st-louis-county
U.S. Department of Justice. (2007, November). Building Trust Between the Police and the Citizens They Serve. Retrieved from COPS: http://www.theiacp.org/portals/0/pdfs/buildingtrust.pdf
Weitzer, R., Tuch, S., & Skogan, W. (2008). Police -- Community Relations in a Majority-Black City. Journal of Research in Crime & Deliquency.
Although one cannot make a good case for asserting that any one component in and of itself constitutes a monopolistic practice (see, for example how the operating system's prices have remained low in the following graphs), as part of a greater plan to dominate the market, there certainly is a solid case. Although the penalty for Microsoft as a monopoly is hardly extreme, it will certainly serve as a model to both avoid, and watch out for in the future.
Table retrieved at http://www.gsm.uci.edu/~mckenzie/mantra.pdf
Bill Gates, the Economist, 6/13/98
Ralph Nader and James Love, Computerorld, 11/9/98
Economics Resource Center. "Policy Debate. Is Microsoft a Monopoly? http://www.swlearning.com/economics/policy_debates/microsoft.html
Economics Resource Center. "Policy Debate. Is Microsoft a Monopoly? http://www.swlearning.com/economics/policy_debates/microsoft.html
McKenzie, Richard. "Microsoft: The Monopoly Mantra." http://www.gsm.uci.edu/~mckenzie/mantra.pdf
http://www.brainyencyclopedia.com/encyclopedia/m/mi/microsoft.html#the%20monopoly%20question zdnet. "Microsoft to Reveal indows Code. http://news.zdnet.com/2100-3513_22-948381.html
Branyencyclopedia.com. "Microsoft Anti-trust Case." 2004. eb site. Retrieved on September 30, 2004 http://www.brainyencyclopedia.com/encyclopedia/m/mi/microsoft_antitrust_case.html…
Branyencyclopedia.com. "Microsoft Anti-trust Case." 2004. Web site. Retrieved on September 30, 2004 http://www.brainyencyclopedia.com/encyclopedia/m/mi/microsoft_antitrust_case.html
Branyencyclopedia.com. "The Monopoly Question." 2004. Retrieved on September 30, 2004 http://www.brainyencyclopedia.com/encyclopedia/m/mi/microsoft.html#the%20monopoly%20question
Economics Resource Center. "Policy Debate. Is Microsoft a Monopoly?" Web page. Retrieved on September 30, 2004 http://www.swlearning.com/economics/policy_debates/microsoft.html
Liebowitz, Stan. "Microsoft Monopoly and Consumer Harm. 2001. Retrieved on September 30, 2004 http://www.utdallas.edu/~liebowit/book/msmonopoly.html
The capitalist, in Marx's view, merely accumulated wealth and used that wealth to unjustly make more wealth, like an aristocrat of old. The capitalist's exploitation of the worker was no progress at all. It was merely the latest manifestation of the age-old dialectic of the haves vs. The have-nots. The have-nots inevitably overthrew the haves, came to power, and exploited the lower orders once again, as had occurred in the new economic system. Likewise, Nietzsche questioned the idea that Christianity had made human beings more moral and civilized, he felt it had merely made them less creative and more complacent. Progress should not be measured through the creation of more social controls. Nietzsche advocated a return to a Dionysian worship of the body, not a containment of the body.
However radical these critiques, however, both Marx and Nietzsche in their own ways created visions of progress that were fundamentally utopian…
If recruit trust was so important for the CHAMP program, why was the company including Dan and Jonah were scheming internally?
A major reason that everything about the CHAMP program was not made crystal clear was because the company's policies were changing. Despite being the leaders of the program, neither Dan nor Jonah have much control over the policies.
According to Dan, keeping information from the recruits would prevent them from being misled, however it should have been done in order to make the whole procedure very clear.
If the recruits were given jobs and were being placed according to their performance in the program, they should have been told that the business units will look at their performance.
For the recruits, their performance and their work ethics are the only things that can take them forward, if at any point they find out that the credibility…
Trust Between Management and Physicians in Hospitals
Trust: 1 a: assured reliance on the character, ability, strength, or truth of someone or something; b: one in which confidence is placed; 2 a: dependence on something future or contingent - Merriam-Webster Online.
Do families of patients who are hospitalized for injuries or illness "trust" that their loved ones are getting the best possible care? Of course families do, in all cases, have an "assured reliance" (Merriam-Webster) on a doctor's "character, ability, strength [and] truth," when it comes to care-giving of family members. So, there can be no doubt: the element of trust has always been part of the medical community's pivotal responsibilities when it comes to care-giving to injured or ill citizens.
And meantime, if trust is indeed a "key element" in forging strong work relationships between doctors and administrators - with the good health and well-being of patients at risk,…
Jones, Bradley E. Trust, Physicians, and a CEO's Skills. Healthcare Executive, 18, 54.
Succi, Melissa J.; Lee, Shoou-Yih D.; & Alexander, Jeffrey A. Trust Between Managers
And Physicians in Community Hospitals: The Effects of Power Over Hospital
Decisions. Journal of Healthcare Management, 43, 397.
Trust and Government
The public trust in government has become an increasingly salient issue in recent years as many governments around the world have illustrated substantial volatility in their governance and their economies. In recent years there have been regime changes in the Middle East and North Africa that have been largely fueled by a mistrust of the governments. However, even in modern nations, there is often a deep mistrust of government on the State and Federal level. This makes it incredibly important for local governments to function efficiently and effectively as they are on the frontlines in regard to the political system for the local population. In the United States, a majority of the population feel that big government is the institutional form that is the greatest threat to America's future; significantly larger than big business or big labor. Therefore, local governments have many obstacles to overcome to in…
Carez, K. (2014, August 16). Do You Trust the Government? 87% of Americans Don't. Retrieved from Truthout: http://www.truth-out.org/news/item/25628-do-you-trust-the-government-87-of-americans-don 't
Jones, J. (2015, June 19). In U.S., Confidence in Police Lowest in 22 Years. Retrieved from Gallup: http://www.gallup.com/poll/183704/confidence-police-lowest-years.aspx
McCarthy, J. (2014, September 22). Americans Still Trust Local Government More Than State. Retrieved from Gallup: http://www.gallup.com/poll/176846/americans-trust-local-government-state.aspx
Riffkin, R. (2015, December 4). Big Government Still Named as Biggest Threat to U.S. Retrieved from Gallup: http://www.gallup.com/poll/187919/big-government-named-biggest-threat.aspx?g_source=Politics&g_medium=newsfeed&g_campaign=tiles
Trust and Transparency Literature
The transparency power nexus -- observational and regularizing control by Flyverbom et al. is an article that considers the organizational importance of transparency in relation to power. Specifically, the article seeks to understand the relationship between transparency and power, and finds that essentially this relationship is facilitated by transparency acting as a means of control within an organization. Various ways that management can utilize transparency as a control are identified and explored.
Electronic customer relationship management: opportunities and challenges of digital world by Rad et al. (2015) analyzes some subtle issues of transparency that are prevalent when utilizing CRM (Customer Resource Management) systems in organization's general information technology infrastructure. Many of the challenges involve integrating data between sources and issues of transparency that occur while doing so. The benefits include better customer interaction and communication.
Designing sustainable work systems: the need for a systems approach by…
"Model driven security in a multi-cloud context" by Ouedraogo et al. examines the notion of trust in relationship to collaborative efforts between IT departments in partnerships. Moreover, this article examines this phenomenon in relation to cloud computing, in which the sharing of resources via the cloud can call for doing so in a structured, secure environment accessible to the requisite parties of both teams in a partnership.
"Lying for who we are: an identity-based model of workplace dishonesty" by Leavitt and Sluss (2015) articulates the phenomenon of lying in the workplace as a somewhat necessary means of human interaction. This study examines the root causes of lying in relation to one's identity and to perceived threats to that identity, and determines that lies are invoked in order to preserve one's identity and ward off those threats.
"Employee trust and workplace performance" by Brown et al. (2015) analyzes the relationship betweek workplace performance and trust in management (on the part of conventional employees, i.e. non-managers). The deployment of empirical evidence-based partially on Workplace Employment Relations Surveys indicates a positive correlation between financial performance, labor productivity and service/product quality and average employee trust.
ecruitment of a Star
In the case study presented by Groysberg et al. (2007), Stephen Conner has a number of difficulties to face in his hiring decision. The unexpected departure of his star semiconductor analyst -- at a particularly crucial juncture for Conner's firm, handling a semiconductor-related deal -- means that Conner needs to make a replacement decision fast. But how does a firm replace a star? Each of Conner's potential replacements -- the two men and one woman who are brought to him by headhunters, another who has put himself forward aggressively as the correct candidate, and finally the existing assistant who could be promoted if necessary -- has advantages and drawbacks. However, in considering what decision Conner should make, it is important to examine what problems he faces, what criteria his decision should be based on, how the interview process should work, how the selection process should work,…
Groysberg, B; Balog, S; Haimson, J. (2007).. Recruitment of a star. Harvard Business School Case 407-036. Cambridge: Harvard University Business School.
The report provides the comparative analysis of Sun Trust Banks Inc. (STI) vs. U.S. Bancorp. (USB) using the following valuation tools:
Price/Earnings per Share
Price/EBITDA per Share.
The paper also compares these ratios to industry average.
A Price/Book Value is a valuation ratio used to measure the market value of a company after all the liabilities has been deducted from the company assets. In other words, Price/Book Value is a valuation ratio generally used by investors to compare a stock's per-share price (market value) of a company to its book value (shareholders' equity). Typically, it reveals the estimation of value of a company after it has been liquidated showing remaining net assets entitled to shareholders after a company is liquidated.
There are two methods to calculate the Price-to Book Value of a company. First, we can divide the company market capitalization by company's total…
Yahoo Finance. (2013). Sun Trust Bank. (STI). Yahoo Finance Inc.
Yahoo Finance. (2013). U.S. Bancorp (USB) -NYSE. Yahoo Finance Inc.
LLC & Partnerships
The objective of this study is to answer the questions of what similarities exist between LLCs and Partnerships and what are the benefits of an LLC over a Partnership as well as what issues may arise with the taxation of a trust. Finally, this study will answer whether the rules are clearly defined as to whether the treatment flows through to the grantor of the beneficiaries.
LLC and Partnership Differences
A partnership is reported to involve two or more individuals "who share ownership responsibilities in a business." (Carter, 2013, p.1) Carter additionally reports that a partnership business "does not have a legal identity separate from the owners of the business. A limited liability company combines the operational flexibility of a partnership with the personal asset protection that comes with operating a corporation." (Carter, 2013, p.1) The LLC is reported to have a legal existence that is separate…
Altieri, MP and Cenker, WJ (2012) Partnerships, LLCs, LLPS and S Corporations. The CPA Journal. Retrieved from: http://www.nysscpa.org/cpajournal/2002/1002/features/f104002.htm
Blattmacht (2011) Trusts and Estates. Chapter 4. Retrieved from: http://www.pli.edu/product_files/booksamples/10318_sample4.pdf
Carter, C. (2012) The Difference Between an LLC and a Partnership. Small Business. Retrieved from: http://smallbusiness.chron.com/difference-between-llc-partnership-3164.html
Friedland, J. (2003) Understanding Partnership, and LLC Taxation. 2nd Lexis Nexis Matthew Bender. Retrieved from: http://www.lexisnexis.com/lawschool/study/understanding/pdf/PshipTaxCh1.pdf
Landon Carter's Character through
Erik Erikson's stages of development
Erik Erikson was an American developmental psychologist who was born in Germany and went to postulate eight stages of psychological development. He developed a model that talked about the eight stages every human passes through as he grows. These stages depict and analyze a person's life from when they are baby till they die. It mentions how in every stage a person is presented with problems and challenges. Every stage depicts a crisis which has to be resolved or else it will create problems in the next stage. Thus, for a person to attain a positive personality they need to attain positive goals of that stage and progress smoothly to the next one. (osenthal, Gurney, & Moore 2)
A Walk to emember is a popular romantic drama movie released in 2002. With the setting in North Carolina, the movie revolves around…
A Walk to Remember. Dir. Adam Shankman. Perf. Mandy Moore, Shane West, Peter Coyote. Warner Bros. Pictures, 2002. DVD.
Beaumont, Sherry L., & Zukanovic, Ray. "Identity Development in Men and Its Relation to Psychosocial Distress and Self-Worth." Canadian Journal of Behavioral Science. January (2005) Web.
Elkind, D. "Erik Erikson's Eight Ages of Man." New York Times. New York Times, 5 April 1970. Web. 15 November 2012.
Gross, Francis L. Introducing Erik Erikson: An invitation to his thinking. Lanham, MD: University Press of America. 1987.Print
Monopolies and Trusts:
Appropriate Areas for Government Intervention?
Capitalism is the economic system that has dominated the United States virtually since the day of its independence. A social and economic system based on the recognition of individual rights; capitalism demands that owners' rights to control, enjoy, and dispose of their own property must be respected. In a capitalist system, the purpose of government is to protect individual economic rights, and to make sure that no one individual, or group may employ physical or coercive force upon any other group or individual. The success of capitalism is well evident. The surpluses that this system produces have enabled individuals to experiment; to create new products, and market new ideas. These private surpluses are traded in a free market in direct competition with other buyers and sellers. Such competition is best represented by the efforts of two or more parties acting independently to…
tudents attending a NCOE course should not have to take an APFT or weigh-In upon arrival -- these are unit level tasks that need to be completed before reporting
NCOE and physical fitness/weight control testing responsibilities
Unit level leaders have an inherent responsibility to maintain and manage oldiers physical fitness and weight control standards; therefore, we must hold these leaders accountable for the execution of these tasks.
The purpose of the NCO as established throughout its history from the very beginning was focus on leadership roles. As the history of the NCEO, the educational component of the NCO shows, academic instruction was a requirement of the program -- the NCEO was indeed established with that in mind, and it has been only recently that hands-n components have been added in order to bring the NCEO into line with the 21st century and as response to the 2001 terrorist scare.
Combatleadership.com Combat Leadership
Department of the Army. (2007). 2007 U.S. Army Posture Statement. Washington, DC.
Elder, D.K. (2009). Educating Noncommissioned Officers: A chronological study on the development of educational programs for U.S. Army Noncommissioned Officers. Fort Wampler, RL & Blanckenbllekeer, P. (2008) Noncommissioned Officer Education System (NCOES): Considerations for Testing-out and Awarding Equivalent Credit United States Army Research Institute for the Behavioral and Social Sciences
One may also question Bush's incentives for attacking those in the Middle East to begin with. Weapons of mass destruction? Is this just a front for Bush carrying out his own personal vendettas against Hussein? And what of other government officials who have engaged in distrustful behaviors? Other examples include top officials in the White House and VP Dick Cheney's office who await criminal prosecution for their participation as whistleblowers (Lobe, 2005). Such circumstances suggest that the government may at best be dysfunctional and untrustworthy. Even during Clinton's regime and his accusations of infidelity citizens had reason to question the authority of the government. Even historical president's including Nixon had problems in the white house. Indeed there is much not to trust in the realm of politics, as much as there are agencies built around trust and support.
"Drunken airline pilots sentenced to prison." (2005, Jul 22). CNN. 14,…
"Drunken airline pilots sentenced to prison." (2005, Jul 22). CNN. 14, November 2005:
"The Evil in Us." (2004, Jul). Christianity Today. 14, November 2005:
Such a program would not only boost consumer confidence: if drivers did not have any problems after the repairs, this would also repair the public's trust in the Toyota brand.
Concern 2: Mistrust of flagship electric car model the Prius
Perhaps even more damaging have been the problems with Toyota's flagship electric car model, the Prius. The Prius has also been accused of unstoppable, unintended acceleration. Toyota had become synonymous with eco-friendly cars. Damaging the reputation for the safety of electric cars not only hurts Toyota's short-term profits; it also impacts the likelihood of consumers to buy electric cars in general. This shift would be particularly damaging to Toyota, given it has invested so much of its brand image and research and development capital in the success of the Prius.
As well as improving the safety features on new models and repairing old models, Toyota must undertake a…
Bunkley, Nick. (2010, April 9). Regulators may pursue more fines against Toyota. The New
York Times. Retrieved April 10, 2010
Healey, James. (2010, January 28). Toyota expands floor mat recall; supplier redesigns pedal.
(5) Auditors and CPAs should consider several ways that the Sarbanes-Oxley Act and SEC implementation rules as a whole impact accountants and work closely with regulators to address these effects. (6) Public accounting firms need to reconsider external auditors' participation with their client's internal audit function and control structure. This reporting on the internal controls can be very useful and add value to the integrity and quality of the financial reporting process. However, management accepts full responsibility for the design and maintenance of the adequate and effective internal control system. (7) Auditors should advise their clients and make recommendations for the appropriate disclosures of financial information. A more timely, relevant, objective, and transparent financial reporting process should improve the quality, integrity, and reliability. (8) it is necessary to use more effective and objective audit procedures and related standards to improve audit efficiency. The role of independent auditors on financial statements…
Journal of Accountancy. 199(2) p. 74-75.
Rezaee, Z. (2004) Restoring public trust in the accounting profession by developing anti- fraud education, programs, and auditing Managerial Auditing Journal. 19(1): 134-148
Walker, D.M. (2005) Reclaiming public trust in the wake of recent corporate accountability failures International Journal of Disclosure and Governance 2(3):.. 264-271-279
For both B2B and B2C-based organizations, a highly differentiating story is the highest priority from a current best practice or trend standpoint for managing and promoting a brand image. Figure 3, Top Challenges Creating and Managing a Brand, shows a prioritization key challenges from a marketing, sales and executive management perspective. At the top of all factors is differentiating with a story followed by linking brand value to business objectives.
Figure 3: Top Challenges Creating and Managing a Brand
Source: (Analysis of eports Accessed with Permission from the Publisher & Jump, 2012).
Assessment of Brand Management Theories and Best Practices to Build Consumer Trust
Dr. Aaker's theories and frameworks including the Aaker Model illustrate how brand management is a highly synchronized strategy, encompassing every aspect of an organization (Aaker, 2007). As has been shown in this analysis the future of branding is predicated both on the pried advances related to…
Aaker, D. (2007). Innovation: Brand it or lose it. California Management Review, 50(1), 8-24.
John M.T. Balmer. (2012). Corporate brand management imperatives: Custodianship, credibility and calibration. California Management Review, 54(3), 6-33.
Bogomolova, S., & Romaniuk, J. (2010). Brand equity of defectors and never boughts in a business financial market. Industrial Marketing Management, 39(8), 1261.
Bronnenberg, B.J., Dhar, S.K., & Dube, J. (2007). National brands, local branding: Conclusions and future research opportunities. JMR, Journal of Marketing Research, 44(1), 9-9.
Frank Jude Jr.
How ethics are ignored and human rights are violated is one of the main discussion these days. There are a number of levels at which these two important rules of life are violated each day by individuals belonging to different speeches of life on the daily basis. Many pains are taken by the victims of human rights violations. One of such examples is that of Abner Louima. The paper will discuss the misdemeanor that was faced by Frank Jude Jr. And how the event faced by the victim has caused damages to the public trust.
Frank Jude Jr., a bi- racial man ling in isconsin, was performing as a stripper in one of the bachelorette parties on the night of October the 30th, 2004. After the [party, he and his black friend Lovell Harris, were invited to a party by Kirsten Antonissen. The party was hosted by…
Delattre, J. Edwin. Character and Cops: Ethics in Policing. 6th Edition. AEI Press, 2011.
Gaines, K. Larry., and Kappeler, E. Victor. Community Policing: A Contemporary Perspective. 6th Edition. Elsevier, 2012.
Gaines, K. Larry., and Kappeler, E. Victor. Policing In America. 7th Edition. Elsevier, 2011.
Lawrence, G. Regina. The Politics of Force: Media and the Construction of Police Brutality, The Politics of Force: Media and the Construction of Police Brutality, The Politics of Force: Media and the Construction of Police Brutality. University of California Press, 2000.
It is crucial to study the structural behavior within organization so that the effectiveness of the organization can be improved. (obbins & Judge, 2013) The employer needs to be aware of the duties and tasks within the organization so they can be managed in a proper way. Along with managing tasks and maintaining the work output, special care needs to be given to the security measures within the company. In the competitive world today, organizations are making using of the smallest information they can attain from their rival companies. Just recently, separation of duty and role based access control (BAC) were discovered as the new mechanisms to improve the security measures within an organization.
Separation of Duties
Separation of duties is very important when it comes to keeping control. It appears that separation of duties is difficult and sometimes very difficult to manage. The main task is attained…
Blaze, M., Ioannidis, J., Keromytis, A. And Feigenbaum, J. (1999). The role of trust management in distributed systems security. Computer Science Volume, 1603 pp. 185-210. [Accessed: 14 Sep 2013].
Chang, H. And Lin, G. (2008). Effect of personal values transformation on leadership behaviour. Total Quality Management, 19 (1-2), pp. 67 -- 77.
Clark, D. And Wilson, D. (1987). A comparison of commercial and military computer security policies. 184 p. 194.
Coleman, K. (2008). Separation of Duties and IT Security. [online] Retrieved from: http://www.csoonline.com/article/446017/separation-of-duties-and-it-security [Accessed: 14 Sep 2013].