¶ … New Work Ethic
Describe how typical the attitudes that Sheehy reports appear to be in work environments you have experienced.
During my work as a bartender and waiter in the food service industry I have certainly experienced a great many of the same attitudes that Sheehy encountered in his experimental job. There was certainly a significant amount of contempt for customers and a strong get-away-with-what-you-can approach to job roles. There was always very little regard for the company or ownership of the various restaurants I have worked in, though attendants did seemingly go out of their way in many cases to provide commendable service since the primary mode of income came in the form of tips (which also kind of falls in line with Sheehy's reporting of extreme egotism in his workplace). Nevertheless, like Sheehy's working environment, theft was very common. That is, bartenders would continuously steal alcohol for themselves and their friends, and waiters would regularly be found eating the food that they had "mistakenly" ordered for customers. The regrettable reality of this working experience seemed to worsen further down the occupational ladder. Busboys and food runners were some of the worst culprits in theft, outright contempt for clientele (often defacing the food items of customers they did not like), and certainly no concern at all for quality or service standards. Throughout my time in the job world I have experienced the same work ethics that Sheehy has described on a regular basis, and I am ashamed to say that I have been sucked into this cultural trend on more than one occasion.
Explain the implications of the work ethic Sheehy describes for the future of American business.
The deplorable scenario that Sheehy witnessed and described in his...
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