IntroductionThe United States aviation system accounts for roughly 5% of the US GDP (Federal Aviation Administration, 2011). It occupies a very storied and rich history in the minds of Americans. Airplanes often symbolize man’s triumph of nature and their ability to accomplish a goal that was once thought impossible. Today, airports are critical elements within the global infrastructure framework. For one, air transportation is a key component of the wider

The Future of Intermodal TransportationIntroductionThe purpose of this outline is to provide a brief background as well as the respective pros and cons of current proposals to improve future intermodal transportation operations.BackgroundIntermodal transportation, which involves the movement of freight using multiple modes of transportation like ships, trucks, and trains, has become increasingly crucial in today’s globalized economy, enabling efficient and cost-effective logistics across vast distances (Rijsenbrij, 2008). As the demand

Rail and water or maritime transport could be said to be a better protector of the environment compared to road and air modes of transportation, due mainly to the amount of fuel used or burned per ton of cargo moved. Also, water or ocean vessels can provide a very diverse form of intermodal transport. Container ships have huge capacities given the standardized containers, and the larger ships being constructed today.

S. transportation infrastructure is a bad idea. But in contrast to these doom and gloom pessimists, a restructuring and revitalization of U.S. transportation infrastructure is not only an excellent idea, but is very necessary if the U.S. economy is going to survive and continue to be a major global economic superpower (Lindsey, 2007). Without the highway infrastructure, the U.S. would have been unable to grow as it did in the 1950's

While digitalization has been shown to positively influence customer satisfaction in organizations in diverse sectors and industries, there has been little scholarly attention to the port industry. Focusing on APM Terminals, one of the largest container terminal and port management companies in the world, the proposed study seeks to fill this gap in literature. The study will take the mixed methods approach. In business, the significance of customer satisfaction cannot be

In business, the significance of customer satisfaction cannot be overemphasized. Indeed, with increasingly many firms providing similar goods or services, dissatisfied customers can easily look for other alternatives. Accordingly, firms do whatever it takes to retain customers and keep them happy (Kumar, 2016). With tremendous technological advancements over the years, firms are ever more relying on information technology (IT) as a valuable driver of customer satisfaction (Mithas, Krishnan and Fornell,