Sign Up Now
Get instant access to over 1 million+ study documents
OR
Already registered? click here to login
By creating your account, you agree to our terms of service, privacy policy and student honor code.
Second, technology is also important in reducing the cost in the hotel and making the business more efficient and effective in the way it is using its resources. For example, Scott has mentioned that the email is the preferred form of communication. This makes sense both in terms of the human resources effectiveness in the workplace and in terms of the overall costs for the organization. It is much simpler to keep track of a communication thread via email and this also increases the work productivity of the different employees at the hotel.
The political and social aspects from the PEST analysis have a smaller impact on the activity of the business. Scott has mentioned that he tries to steer the business as much as possible away from politics, mainly because this can create potential unwanted tensions within the working environment, between the employees. The political factor in itself does not have any present impact on the local business, but it could in a wider perspective, if a change of the governor, for example, could mean additional laws or restrictions in the industry. This depends on how much of the legislative...
As much as the relationship between the economy and the social segments remains close, one can point out that the activity of the hotel may also be affected by the social factor, to the degree to which this can also include social conventions and social respectability criteria that could affect the volume of consumers.
Bibliography
1. http://embassysuites.hilton.com/en/es/brand/about.jhtml. Last retrieved on May 1, 2009
2. Embassy Suites opening Minneapolis hotel, No. 200 for the brand. Memphis Business Journal. April 2009. On the Internet at http://www.bizjournals.com/memphis/stories/2009/04/27/daily31.html. Last retrieved on May 1, 2009
3. Habuda, Janice. Hundreds turn out for jobs at new Embassy Suites hotel. The Buffalo News. April 2009. On the Internet at http://www.buffalonews.com/cityregion/story/643481.html. Last retrieved on May 1, 2009
Bibliography
1. http://embassysuites.hilton.com/en/es/brand/about.jhtml. Last retrieved on May 1, 2009
2. Embassy Suites opening Minneapolis hotel, No. 200 for the brand. Memphis Business Journal. April 2009. On the Internet at http://www.bizjournals.com/memphis/stories/2009/04/27/daily31.html. Last retrieved on May 1, 2009
3. Habuda, Janice. Hundreds turn out for jobs at new Embassy Suites hotel. The Buffalo News. April 2009. On the Internet at http://www.buffalonews.com/cityregion/story/643481.html. Last retrieved on May 1, 2009
Here, Hilton's locations not just in mainland China but in various locations throughout the globe have joined forces in creating a distinctly Chinese hospitality experience for visitors. Accordingly, the Hilton Huanying program is designed to demonstrate Hilton's recognition of Chinese cultural predilections when traveling at home or abroad. The program promotes "a tailored experience for Chinese travelers to welcome them to Hilton Worldwide properties, and expanded the program to
One final possible advantage offered by Chile would be another new development in the travel industry, which is community-service oriented travel. The Hilton Corporation could work with the Chilean government to create programs whereby travelers could help provide assistance to certain needy populations and areas of the region, possibly even in areas not traditionally known of by tourists. This would satisfy a potential desire for adventure in the hearts of
These best practices or optimized approaches to first measuring guest expectations and then responding to them through a series of concerted strategies is the foundation of the strategic framework Hilton uses to manage its many brands (Dube, Renagham,1999). Managing Expectations and Exceeding Them: The Mission of Hilton Management Strategically then, the managing and exceeding of expectations are the most critical strategic set of processes that Hilton management continually refines and accentuates
However, the foreign investment climate has improved significantly in recent years, especially with respect to hotel development, including in Phnom Penh. A new system for lease registration has been developed that effectively allows for registering land titles, allowing foreign entities to take out 99-year leases on property, which otherwise would be subject to foreign ownership restrictions. Those restrictions on foreign ownership of land have stifled foreign direct investment in the
Policies and procedures for the Hilton include corporate responsibility, community involvement, support of the arts, and a variety of public service policies that enhance the company's public persona. The company mission stresses accountability, profitability, and corporate responsibility. The 2005 Annual Report indicates profitability at 7% from last year, with Net Income up 93%. It was one of the best years for Hilton in quite a while, and the company continues to
Westward Hilton The previous managers of the Westward Hilton modeled their belief statement after the credo of another hotel, the Ritz-Carlton. Unfortunately, that credo did not work well for the Westward Hilton, and was not a good fit. One company is not the same as another, even though they may provide the same basic services (Belch & Belch, 2006). The Ritz-Carlton has brand name recognition, for example, where the Westward Hilton