(Hanna, 2009, pp. 30 -- 53)
The article that was written by Gruber (2011) is showing how frontline employees play a vital role in addressing the needs of stakeholders. This is because they are directly working with customers, suppliers and third parties on a regular basis. Those firms that understand how to: address these requirements and motivate them will see an improvement in the way they are interacting with everyone. This is point that there will be a transformation in the operating environment of the firm (by addressing the specific needs of stakeholders). Over the course of time, this will have a positive impact on how they are interacting with everybody in achieving a host of objectives. The information from this source is useful, in highlighting how those firms that work with employees will create a transformation in the way they are interacting with various parties. In the future, this will lead to positive changes of opinions about the firm and the products / services they are delivering. (Gruber, 2011, pp. 128 -- 144)
Moreover, the article that was written by Brodie (2008), is talking about how contemporary marketing practices are identifying issues that are impacting multinational corporations. This is occurring through looking at specific attributes that are most important to a particular region (such as: cultural traditions). Then, they are integrating these ideas into their business strategy. This helps the firm to reach out to a wide variety of stakeholders in different areas of the world. As this allows executives to maintain the traditional policies and procedures. While at the same time, they can integrate specific cultural attributes as part of the process to improve the effectiveness of their operations. The information from this source, is showing how specific attributes must be utilized that will take into account certain cultural factors. Once this occurs, is when a firm will be able to focus their marketing efforts inside specific regions. (Brodie, 2008, pp. 491 -- 518)
Furthermore, the article that was written by Harrison (2011), is discussing the impact of using quantitative and qualitative studies to understand specific issues effecting stakeholders. What actuaries were able to determine, is that utilizing these different methodologies in conjunction with each other will provide the best results. Evidence of this can be seen with Harrison saying, "A total of 34 mixed method studies implemented data-collection procedures sequentially (79%), eight implemented them concurrently (19%) and one combined both sequential and concurrent procedures (2%). This study provides guidance for executives in identifying design types appropriate for various rationales or research objectives and models of different design types that have been published in marketing journals." The information from this source is illustrating how different ideas and strategies must be utilized during the research process. (Harrison, 2011, pp. 7 -- 26)
At the same time, firms need to be focused on effectively streamlining their operations. According to Petersen (2011), there are differences in the types of research available for operations management (most notably: meta and citation analysis). What he found, is that meta-analysis is providing executives with a top down approach in analyzing the organization. This allows them to make adjustment to their operating procedures by: focusing on the entire production process. While citation analysis, is concentrating on specific areas that could be implemented into the operations of the firm. Once this occurs, is when executives will have tools for analyzing and dealing with a host of challenges impacting the organization. The information from this source is useful, in highlighting how international organizations must use different strategies in conjunction with one another (to understand the challenges they are facing). (Petersen, 2011, pp. 405 -- 422)
To help companies deal with possible issues (from international operations) requires emphasizing performance management. This is when everyone is focusing on using specific systems that will help a firm to maximize productivity. This is occurring through: creating practices that will establish a particular type of mindset inside the firm.
According to Brudan (2011), there are several different kinds of practices that are being embraced by businesses to include: systems thinking, integration and learning. What they found is that those firms that are streamlining these ideas into one process are the most successful. This is because executives are taking best concepts from: different theories and they are utilizing them to address a host of challenges. (Brudan, 2011, pp. 109 -- 120)
Evidence of this can be seen with Brudan saying, "This proposed integrated view to performance management has...
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