Variables such as voluntary turnover rate, downsizing rate, and organizational commitment were measured. The researchers also included 12 measures as indices of human resource practices in the organizations. The survey also included questions asking about the existence of "an ombudsman who is designated to address any employee complaints, or a grievance or appeal process available to nonunion employees." [Trevor & Nyberg, pg (16)]
Overall it was found that downsizing occurred in 38% of the sample (102 companies). Logical regression analysis and multivariate tests were performed on the final completed data. The statistical analysis indicated that downsizing had a considerable effect on voluntary turnover rates. As a statistical measure one unit of downsizing increased voluntary turnover rate by .058%. The study also found that strong procedural justice practices as indicated by high rating of the HR measures tended to mitigate the negative effects of downsizing on the voluntary turnover rate. For instance, the study showed that downsizing .02 of the workforce resulted in an increase in voluntary turnover rate by about 63% in the absence of sound grievance address policies. While for the same rate of downsizing the increase in voluntary turnover rate was only 13% when the procedural justice index was high. [Trevor & Nyberg, pg 23]
Organizational Implications
Given the detrimental effects and the failure of organizations implementing downsizing it is necessary to analyze the mistakes. Almost all the studies that report failed downsizing indicate a total neglect on the part of the HR management. In this regard several studies have reached the consensus that appropriate planning, training and open communication are crucial for the success of downsizing operations. Studies have also pointed out the importance of proper training for the surviving workers so they are better prepared to handle the new roles and tasks assigned to them. Keeping the surviving employees motivated is crucial for the productivity of the organization.. As Dr. Judith Bardwick, author of the book 'One foot out the Door' writes, "After years of downsizing…most of today's workers have concluded that [companies] no longer value them. So they, in turn, no longer feel engaged in their work or committed to the company. The reality of mutual co-dependence between employees and organizations, and the advantages gained from long-term mutual commitment and engagement has been lost." [Caela Farren]
Many studies such as Beylerian & Kleiner, (2003) and Devine et al., (2003) report the gross negligence of organizations in dealing with the survivors of downsizing. The constant fear of losing the job and the insecurity that arises causes loss of organizational commitment and dysfunctional attitudes in 'surviving workers'. This is cited as the important reason why downsizing fails in most of the organizations. [Jeffery R. Woodall, pg 2] The organization should have clear HR policies that are oriented towards preparing the surviving employees embrace the change to the organizational structure. Therefore providing training and support prior to, during, and after the downsizing are very vital. This would help minimize the effects of 'survivor aftershocks' or what is also called as 'survivor illness'.
Conclusion
Downsizing has become a management mantra. Today organizations employ downsizing...
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