This means that e-government is not a static enterprise but is rather part of a larger dynamic process that is constantly being reevaluated for legitimacy and relevance. In this regard, Jackson et al. insist that, "It is a process of reform with a goal in mind: a comprehensive e-government in which key state services are clarified, speeded up, made easier and basically run better is to suggest the correct

A study of e-government initiatives in Canada by Ayert, for example, found that, "Each department valued its own information system, its own database, and its own information culture. Malevolence was not involved; rather, the systemic goal was perceived through the departmental filter" (770). Moreover, despite mandates from the government's top authorities to develop seamless e-governmental systems and approaches to deliver services in an online setting, governmental departments engaged in

Instead of hunting for the right department, individuals would simply decide what communication method best suited their needs - visit the nearest council office, log on to a council web site, send an e-mail or simply pick up the phone - and their request, complaint or comment would be dealt with effectively by the relevant official. This would apply to social services, education, housing, refuse collection and many more.

" (Manibo, 1) It seems reasonable to deduce that the improved access to services resulting from more permeating penetration of e-portals will result in greater connectivity between the government and its publics. With respect to the claim that this will also result in improved user statisfaction, Al-Fakhri et al. (2008) point out that at present, "Many of the Saudi government agencies have their own web sites; however, most are ineffective." (p.

Elder Service Technology Learning Program The pace of technological development in the past few decades has drastically changed the manner in which life and business are conducted for individuals at pretty much every position in life and on the socioeconomic ladder. This includes the elderly, which due to a lack of specifically-designed products, education methods and opportunities, and regular day-to-day interactions with certain common technologies are at a deficit in utilizing

information technology skills I acquired through the military are transferable to civilian situations. The 20 years I gave to the military have placed me in a wide variety of situations quite different from what others might encounter in civilian life. My experience in the U.S. Navy has allowed me to learn new skills in the information technology field and I have been able to apply them in new situations. The