Note: Sample below may appear distorted but all corresponding word document files contain proper formattingExcerpt from Term Paper:
The reference company is the oil giant Chevron. Because there is a growing demand for the development of Internet, intranet, and extranet business-to-business (B2B) transaction capabilities, the Stamford, Connecticut -- based Gartner Group predicts that by the year 2004 more than 50% of all enterprises will use the Internet for more than 80% of their external procurement activities. Meanwhile, almost every company offering products and/or services has developed or is developing Web sites ranging from information-only sites, known in the industry as "brochureware," to sophisticated Web-commerce sites where customers can select and purchase products ranging from music CDs to automobiles.
To make the transition to a successful E-commerce operation, nearly two-thirds (61%) of the 250 IT executives surveyed by Information Week Research say E-business has prompted the reengineering of the IT department. And about three-fifths (59%) say business processes and functions had to be reengineered. Most affected were technological skill requirements, employee training, and cross-functional job descriptions. But employee turnover and job satisfaction also changed as a result of E-business implementation. How successful a company is, centers around its E-business strategy and how well it handles the myriad of changes that E-commerce brings about. According to the Entraprise Group, companies that succeed in E-commerce share a few common traits. They support or re-architect internal business processes, have a measurable business objective, have top-level commitment to the program, and make a long-term investment in operations. They also integrate the initiative with existing sales and customer-support programs.
As an example of the organization overhaul for E-commerce, reference can be made to Chevron. The oil giant discovered the truth of the axiom that in the information technology field, only 25% of the challenge is technology, the other 75% is management. When the Houston company developed a supply chain to link the business, suppliers, and retailers nationwide via the Web, it faced significant management hurdles. Essentially, it was reinventing its business when referring to the automated supply chain and a state-of-the-art call center that the retail alliance had set up. The role of retailers in Chevron's business structure also is being elevated as a result of the new processes.
In terms of a smart business system perspective for an organization overhaul that includes E-commerce, there must be easy-to-use enterprise portals that are tied in with smart business software that is capable of optimizing a company's operations. Because traditional computer systems have been programmed with the exact number of steps required to perform a given task, their output is necessarily prescripted, and they are essentially incapable of doing what is really needed. The required overhaul utilizes a smart business system operating mode that is capable of optimizing functional as well as overall organizational operations, recognizing new patterns in the volumes of data, adapting to new information, knowledge, and intelligence as they arise and examining untapped sources for potential revenue and savings. Although the many optimization techniques have appeared in a number of smart business system software packages, other newer software approaches are coming on the horizon that will be aimed at bringing a new perspective to a typical organization. For example, artificial-neural networks are designed to learn by example and are capable of recognizing any new patterns in large volumes of data as well as adapting to new concepts and knowledge. This technique, like other optimization techniques, requires a new way of thinking about how to run an organization. Hence, an organization overhaul is generally necessary to implement a smart business system operating mode successfully.
Essential Steps to Ensure Ability to Support the Information Technology Needs of Chevron Successfully
Although there is no comprehensive approach nor is one anticipated in the near future to develop and implement smart business systems successfully, there are a number of suggested steps. Underlying all of these steps is the empowerment of a company's customers and employees to have a better understanding and more control over their total operations. The ultimate goal of a smart business system for a typical decision maker is not to do a better job of understanding the company's inner workings, but rather to optimize its operations so that the company is run more effectively as well as efficiently in the short to long run. The first step in developing and implementing one or more smart business systems is to obtain executive sponsorship (i.e., to identify a corporate sponsor). No smart business system will succeed without a strong advocate at the very highest level. Ideally, it should be the number one or two executive in the organization. If top management is not there, the system is not going to go very far. This is like trying to undertake development from a grass-roots perspective. Overall, getting started centers on obtaining the support of the president of a company or, at least, the support of the company's executive vice-president.
Appoint a Chief Information Officer (CIO) to Sponsor the Smart Technology
Additionally, sponsorship must go beyond a corporate executive sponsor and include a day-to-day operating sponsor. Today, this takes the form of a chief information officer (CIO), who makes the initial request for smart business systems and oversees their continuing development over time. Sponsorship means more than sitting back and saying, "I'm for this SBS project and will be its champion throughout the development process," and then delegating all of the work to others. A successful implementation requires a total commitment from the company's chief information officer. This person must equip the organization with the ability to respond to as-yet-unknown forces for change. That is, the chief information officer must question assumptions, learn new technologies, and thrive in the face of uncertainty. As such, the chief information officer must be capable of operating comfortably in either the business or technological areas of an organization (Earl, 1998).
Select an Experienced Team to Develop and Implement the Smart Business System(s)
The third step centers on the need to establish a project team that is capable of carrying out the implementation of smart technology on a corporate-wide basis. The head of the SBS project team should be knowledgeable and receptive to newer computerized systems, have a good understanding of storage for aged and real-time data, be receptive to applying newer smart software packages, and have a good understanding of the latest in computer networking. Ideally, the person should have the time to work on the project full-time, have an excellent understanding of both the organization's and management's decision-making needs, and have priority access to the chief information officer. Overall, the smart technology project head should have the proper credentials to head the team from the information systems department who are knowledgeable about optimization techniques, business intelligence, data mining, data warehousing, computer networking, and security issues, to name some important technologies, need to be recruited. Similarly, business analysts who are knowledgeable about formulating objective functions and constraints for obtaining optimal or near-optimal solutions to a company's problems or opportunities need to be recruited in order to compliment the information systems professionals. Ideally, the business analysts representing the various business/financial areas should be currently providing information, knowledge, and intelligence to the company's managers that focus on the accomplishment of a company's objectives, goals, and strategies.
Select an Effective Smart Business System Design Methodology
Underlying the appropriate methodology to develop a successful smart business system(s) is the consideration of whether to go with a "push" or "pull" philosophy for delivering optimized results to decision makers. If the push approach is utilized, this means that optimization of operations necessary for company employees, managers, or outside parties to do an effective job is relayed to their desktops. That is, optimization of operations, which is produced by the smart business system, is pushed forward to decision makers on a routine basis to assist them in their day-to-day tasks. In contrast, if the pull approach is employed,…[continue]
"Information Technology The Reference Company Is The" (2005, November 03) Retrieved October 21, 2016, from http://www.paperdue.com/essay/information-technology-the-reference-company-69335
"Information Technology The Reference Company Is The" 03 November 2005. Web.21 October. 2016. <http://www.paperdue.com/essay/information-technology-the-reference-company-69335>
"Information Technology The Reference Company Is The", 03 November 2005, Accessed.21 October. 2016, http://www.paperdue.com/essay/information-technology-the-reference-company-69335
Remote access controls. Network security management. Password policies. Compliance with the policies and procedures of the company is very vital to the organization, and the policies and procedures should be clearly communicated to the appropriate business teams. Intruder: The suggested treatment for the attack by the external intruder such as hacker is to ensure that all communication within the organization is encrypted to deter the unauthorized access to the company data. Moreover, the organization
Information Technology (IT) CSR Strategic Corporate The modern day businesses are more globalized based on which economic and corporate concerns have given rise to the concept of corporate social responsibility. The new economy has had a great effect on the knowledge that the stakeholders now have. One of the main aims of corporate social responsibility is that corporations being an important part of the society and communities must address various environmental and
Information Technology Change Management in Home Health Care I hope enjoyed time holidays. Now back work . In team task week, a topic weekly focus debate paper labor unions change process. There sufficient information argue sides. Let . See: The labor union change process difficult employees management; I labor union make process a bit easier parties. Implementing Information Technology Change in a Health Care Facility There is a shift from the traditional institutionalized
Processing examples are conversion of encoded or typed words to printable format or running of computer programs such as the Statistical Package for Social Sciences (SPSS). Lastly, controlling ensures that all other four operations of the computer are efficiently working together, while at the same time, ensuring also that each operation does not interfere with the other operations. Examples of control measures in the computer are warnings or prompts
Information Technology Acts What were the advances in information technology that resulted in new ethical issues necessitating the creation of each act? One of the common challenges that most regulations will face is keeping up with the changes in the technology. As the law, is designed to provide everyone with some kind of protection against potential abuse. However, improvements in technology have transformed the way that everyone is living their daily lives.
Information Technology Acts The advancement of information technology has generally been considered to be a good thing, but there are also problems that have been created by it. Some of these have to do with the lack of privacy, and others have to do with the protection of the most vulnerable members of society. Two acts will be discussed here: the Children's Internet Protection Act of 2000 and the Telephone Consumer
Information Technology Acts While information technology today has many distinct advantages, it is also important to acknowledge that there are some specific potential drawbacks. These drawbacks relate especially to the right to privacy of people making use of information technology. Users of Internet subscription services, for example, expect certain privacy rights in terms of the contact and personal information they choose to divulge. At the same time, large institutions like learning