Issues In The Hospitality Industry Essay

PAGES
4
WORDS
1008
Cite

Hospitality Identification of the Articles

This essay intends to critique and analyze two important articles related to human resources management and this concept's relationship to the hospitality industry. The first article, "Strategic Human Resource Development in Hospitality Crisis Management: A Conceptual Framework for Food and Beverage Departments," is taken from the International Journal of Business Administration written by AbuKhalifeh, Som and AlBattat and was published in January of 2013. The second article that will be discussed is entitled " Linking Human Capital Management with Tourism Development and Management for Economic Survival: The Nigeria Experience." This article was authored by Esu and appeared in the June 2012 edition of the International Journal of Business and Social Science.

Abstract of Article #1

AbuKahlife et al. (2013) presented an argument that suggested that crisis management has been ignored in the realm of human resource development. This paper reviewed the literature on the hotel industry's approach to human resources problems associated with crisis management. The author's approach to this topic in this paper revolved around Garavan's strategic model of human resources as a suitable framework to apply to the dearth of applicable research towards the subject. In the authors' words: " the study applies various components of the model to the crisis management context and integrates ideas from the literatures." Before concluding, the paper offers recommendations and guidelines that can help planners within the food and beverage industry to use this model to apply it to the ever increasing problem of crisis management

Abstract of Article...

...

Specifically, the author's presentation is centered on the Nation of Nigeria and its unique situation. The article looks to take advantage of Nigeria's status of a developing nation whose economic viability is dependent upon tourism. The article explored the policies that the Nigerian government has developed in this area of development. Ultimately, the argument "investigated the challenges of human resource management in the Nigerian tourism industry, the challenges of tourism and hospitality education in Nigeria "(p.1). Eventually the article suspected that a stakeholder's approach to human capital development that will develop into a source of human capital that will reap positive benefits to the country.
Critique of Article #1

AbuKhalifeh et al. constructed a logical and informative argument that seems to have some practical value in its attempt to help bring some clarity to the subject presented. In an argument centered on the term "crisis," the article is wise to define this very subjective and often misunderstood term. The authors of this article clearly laid out six characteristics that comprise the notion of a crisis and applied this definition to the existent literature on the subject as it relates to the food and beverage industry.

The article does fail at some level as well. The article focused exclusively on the country of Malaysia and their specific food and beverage industry. Malaysia's political and social-economic conditions are not representative of a useful example due to the constant crises that arise…

Sources Used in Documents:

Works Cited

AbuKhalifeh, A. (2013). Strategic Human Resource Development in Hospitality Crisis Management: A Conceptual Framework for Food and Beverage Departments. International Journal of Business Administration, 3, 1.

Esu, B. (2012). Linking Human Capital Management with Tourism Development and Management for Economic Survival: The Nigeria Experience. International Journal of Business and Social Science, 3, 11.

Elliot, D. (2006). Crisis management into practice. Tourism Management Prospectives, 135-147.

Hillyard, M.T. (2000). Public crisis management, how and why organizations work together to solve society's most threatening problems. Journal of European Industrial Training, 23, 180-190.


Cite this Document:

"Issues In The Hospitality Industry" (2013, March 23) Retrieved April 19, 2024, from
https://www.paperdue.com/essay/issues-in-the-hospitality-industry-102456

"Issues In The Hospitality Industry" 23 March 2013. Web.19 April. 2024. <
https://www.paperdue.com/essay/issues-in-the-hospitality-industry-102456>

"Issues In The Hospitality Industry", 23 March 2013, Accessed.19 April. 2024,
https://www.paperdue.com/essay/issues-in-the-hospitality-industry-102456

Related Documents

For this reason Torres suggests that using LEED information is a good way to mitigate mistakes that can come at a cost. It is also clear that mistakes such as this are much more limited in possibility as systems and products expand daily to meet the growing demand for "greener" options that are also safe and healthy. Conclusion The hospitality industry is clearly an area where "going green" can make a

The author notes that this is one way to improve training for some 18,000 people at 1,800 locations with only 11 trainers, using nteractive web-based training, including instructor-led segments, to teach reservation operations, house-keeping duties, supervision, and even specific skills such as dealing with surly guests. Included in these packages are products to help deliver interactive audio and video to virtual classrooms and also to manage enrollment, self-paced learning,

Hospitality Industry be Environmentally Friendly? Studies have proved that companies and industries that have a negative impact on environment always surpass the industries that support and adopt measures for environmental friendliness. However, it doesn't mean at all that investment in environmental efforts be stopped. It is highly required by the industries to endeavor continuously for an enduring environment. Only then the greatest outcomes could be achieved. The industries that use

SaaS applications only require an Internet connection and browser to operate, hence their popularity in industries where customers are forcing change, as is evident in the hostility industry today (DiPietro, Wang, 2010). SaaS-based applications are created using Active Service Pages (ASP), AJAX (Asynchronous JavaScript and XML) or J2EE-based programming technologies, all of which are being continually optimized for performance over the Internet (Mathies, 2010). These programming technologies are also

Hersha Hospitality is a real estate investment trust (REIT) that operates a number of small hotels in major gateway cities in the United States. The company is based in Philadelphia and has 46 employees (Hersha.com, 2016), which indicates the nature of its business -- it is a real estate firm that leaves the actual management of each hotel to a partner company. Hersha's main business drivers, therefore, lie with its

INTERCONTINENTAL HOTEL GROUP'S ENTRY INTO CHINA Organizational Background The International Hotels Group (IHG) is a British multinational hotel chain. The history of IHG dates back to 1777 when William Bass founded the company originally as a beer brewing company in England, called the Bass Beer PLC. After nearly two centuries predominantly in the beer industry, Bass entered the hospitality industry in 1970 by purchasing hotel assets. Three decades later, Bass sold all