Hospitality Management Essays (Examples)

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Hospitality Management
Defining and Observing Hospitality Management

Defining Hospitality Management

The hospitality industry incorporates a broad range of different types of business, all of which have a common characteristics; providing some type of service which has a focus on the services where the provision of hospitality is a central element of the that service, and is a sub-category within the service sector. The industry includes hotels and lodgings, cruise ship companies, restaurants, theme parks and the other fields which may be incorporated in the tourism industry. The Oxford English Dictionary (2013) defines manangment as "the process of dealing with or controlling things or people." Mintzberg (et al., 2011), states that management has four functions; planning, organizing, leading and controlling. Bringing these together, hospitality management refers to the role undertaken by mangers in the hospitability industry; it also refers to the study of the hospitality industry, incorporating all theories, tasks and processes associated with….

" (2000)
The work of George Hermanson entitled: "Paradise and Hospitality" states that hospitality "...was crucial in the world of the ible. In a desert environment - hot days, cold nights, where food and water are scarce, hospitality literally meant the difference between life and death. Even today among the edouin, offering hospitality to travelers is a requirement of tribal life. Our texts this morning illustrate the place and importance of hospitality in our faith." (2008) it is related by Hermanson that the story of the Exodus in the ible is about God's hospitality to God's people. Lost, tired, and hungry, the children of Israel are starting to lose hope in a promised land. God feeds them with quail and manna. God offers them hospitality in the desert. An act that more than restores their bodies - it restores their spirits. This image of feeding is played out in the New….

Hospitality Management. Aspects of external customers on the night club business.
The nightclub industry is a highly competitive and consumer driven market that focuses on client centric services such as top shelf alcohol and VIP lounge private entertainment. Consumers of the night club vary as much as the type of night club venue varies. Some night clubs offer a VIP lounge while others do not. In fact, the majority of night clubs actually are dance clubs but are within the night club category as they attract the same clientele.

Men and women frequent night clubs and according to Moss, Parfitt, & Skinner (2009), expect perhaps different amenities or experiences that are gender specific. "It (research) suggests that an understanding of the gendered nature of place and the differing preferences of men and women can assist businesses in shaping their product and services around the needs of their customers. In Phase 1 of….

Hospitality Marketing. I'm studying hospitality management Cold Coast Australia. I attach documents understanding target hospitality organisation (Meriton Serviced Apartments Gold Coast) I wanna essay.
Hospitality marketing

Meriton Serviced Apartments is an Australian-based firm offering alternative hospitality services in luxurious apartments, in hotels located near the beach and providing customers with a wide array of recreational opportunities. Still, a weakness of the hotels remains the relatively low quality of the rooms, due to the fact that the company outsources the entire room division to a cleaning company (Part A). In this setting then, the current strategic proposal is that of increasing the quality of the rooms through the improvement of control over the outsourced services.

Strategy recommendations

In a more detailed stance, the proposed strategy is characterized by the following:

Objective: The scope of the strategy is that of increasing the quality of the rooms in order to increase the levels of customer satisfaction, the….

Jamaica Hospitality Management
One of the problems with tourism today is many destinations are overhyped. This is problematic, as visitors will receive less, higher prices and large crowds. These factors make the overall experience impersonal. To make matters worse, numerous locations make it difficult to experience culture and expand your horizons. This is because they are focused in taking a one size fits all approach when it comes to the end product.

Jamaica is a place that has something for everyone. It has remained a popular tourist destination for decades. However, many of the spots are not as well-known and there numerous areas which offer a one of kind experience. This allows you to experience the tropical lifestyle and intermingle with different cultures, customs and traditions. ("Visit Jamaica," 2015)

Out of Many One People

Jamaica has a similar heritage, experiences and beliefs as the United States. This is because both were colonies of Great….

Hospitality
The hotel market in present times as also in earlier periods has largely been impacted by the changes in the expectations and inclinations of the consumers. One major change is the advancement in technology that leads to ease of access. According to statistics from research studies, it is indicative that as much as fifty five percent of all consumers presently make use of the internet to book their travel plans and accommodations. This percentage alters the setting of the hospitality industry in a huge way. In fact, proficient use of technology is considered to be the thin line that separates successful entities in the hotel industry and those that turn failures (Walker, 2012).

Due to the predispositions and changing preferences of the consumers to adapt technology, it has become an integral component in the industry to the extent that the hotel market and industry has to change and incorporate such preferences.….


This theory is applicable in the hospitality management. It is a business of managing people. Managing people means ensuring that they are working according to their roles and responsibilities. Senior management's strategy to achieve success in this industry is hiring qualified people and as a result, the staffs of Red Sea are competent and highly-motivated individuals. Thus, the need to sustain their consistency in good performance is essential.

Motivation is directly linked to the performance of employees. Without stimulation that motivation provides, workforce would not behave in a manner that is appropriate to the business. Their performance would consequently not meet the expectations required of them and productivity would be jeopardized. To overcome this undesirable situation, manager can address this by helping his/her staff realize their full potential thru the use of performance, goals, measurement, feedback and recognition.

ANALYSIS

Applicant's Leadership Style

Grace Hannaford and Ronan Atkins are both an effective leader. They have….

He said he was frustrated at times that he could not be a chef, but felt more like just a cook, because everything was so precisely regimented to make things efficient and to keep down costs. Then Psaltis describes his experiences working at the esteemed French Laundry under the hand of Thomas Keller as a dream job gone horribly wrong, because of the disorganization in setting up a new system at the restaurant. This experience was very different from his earlier work at restaurants that had more standardized procedures already in place, but helped him appreciate the need to make a restaurant kitchen work as smoothly as clockwork
Position Statement

Psaltis views his work almost as a calling, and even if the reader disagrees with some of his assertions, such as the fact that people starting out in the hospitality industry should forego having a family until they have established themselves,….


Considering the results of this study, a detailed look into the current condition of our atmosphere must be done thoroughly. What may appear clean to one may be utterly inconceivable to another. This can be determined by inviting customers to fill out satisfaction cards. The comments and feedback that comes form this type of questionnaire and response is usually a very accurate way to establish customer rapport since they can be done anonymously.

Implementing these questionnaires, and urging customers to reply, will allow a determination of the outward opinion of our establishment within several weeks. All characteristics of the restaurant can be listed within each questionnaire, including food quality and freshness, prompt service, atmosphere, convenience, and any other aspect contributing to their overall experience with our establishment.

Another interesting component in the survey done by Restaurant Hospitality Service Company that showed an influence on patron's decision to frequent specific restaurants came in….

Business Administration/Concentration: Hospitality Management
Can tourism reduce poverty? This is the question I pose for a research project. It is relevant to the hospitality industry because tourist destinations depend upon the hospitality industry in order to survive and draw business. Governments of developing nations can promote tourism in order to reduce poverty, if the findings of this study produce affirmative results. If, on the other hand, they do not show that tourism can reduce poverty, the question of how to reduce poverty can be examined from a different angle. The purpose of this topic is to provide a literature assessment of the relationship between tourism, hospitality and poverty reduction in various countries around the world so as to draw out themes and concepts that can help students and researchers to better understand the relationship.

My hypothesis is that hospitality can help tourism to reduce poverty around the world. Warm hospitality is….


Effects of CM on the Hospitality Industry

At a very strategic level, CM has made the hospitality industry much more attuned to the preferences, wants and needs of guests. It has also created a more responsive industry by capturing the needs of customers more efficiently and economically than was ever possible before. Specific areas that have changed the most include more of a focus on making multichannel strategies, from websites to Facebook, Twitter and other social networks, more responsive to the needs of the guest to provide feedback (Lim, Saldana, Saldana, Zegarra, 2011). There are also more effective analytics being used than ever before, creating greater insights into guest's patterns of purchasing not only accommodations but amenities as well (Phillips, Louvieris, 2005). CM's effect on the hospitality industry is very significant, bringing a strong customer orientation to the industry and also giving hoteliers and service providers much greater insights into how….

There are some cases where there can be a guest service agent who might be handling japans guests but may not understand what the guest exactly needs and hence will need to ask for help and may lead to a long period of waiting. This leads to decrease in the efficiency of the services the resort offers since there can be a time when there is no one available for translating and the guest has to wait until someone is available this leads to the guests getting impatient and hence it was discourage the guest from visiting the resort some other time. This is an eventual decline in international guests since there is no efficiency in handling them. The communication barrier between the staff and guests is something very bad and if not taken care of well can lead to serious negative implication to both the image of which….


The moment of truth was when the front desk people realized that the problem we reported was not just a minor complaint or just an example of customers being too picky or demanding. It was fairly clear that the hotel personnel immediately empathized with our situation and that they felt obligated to rectify the problem for us. The wrong response would have been to tell us that we should just try to live with the noise for one night until another room like the one we booked became available or to turn off the air conditioner when we wanted to go to sleep and then turn it back on in the morning. In addition to being insulting (because nobody needs to be told that they can do either of those two things), that type of response would have conflicted with any demonstration of reliability, assurance, or responsiveness.

There were both tangible….

Management of Information Systems Business Strategy: Lessons to Be Learned From the Clinic and esort Cases about the Creation, Implementation and Use of Business Intelligence
The objective of this work is to examine the lessons to be learned from the clinic and resort cases about the creation, implementation and use of business intelligence in management of information systems business strategy.

Business intelligence is described as the "business capability of extracting actionable insight from business and market data to support better decision-making and improved corporate performance." (The Business Intelligence Guide, 2011) Furthermore, Business Intelligence is the business reported to be the "most wanted technology by business across the world" because business intelligence "even in current times of economic downturn, when IT budgets are being cut, is still at the top of the list of urgently needed business capabilities." (The Business Intelligence Guide, 2011) The critical need for business intelligence was learned by the….

(Buhalis, 2008) at the same time, the Internet is helping to bring many regions closer together. This means that some of the challenges which were mentioned earlier are exposing people in specific areas to different ideas. (Hase, 2007) Over the course of time, they will become more accepting and interested in learning about new cultures. (Hase, 2007) This is when multiculturalism management strategies can be effective in creating a unique work environment that is embracing all of the various attributes. (Buhalis, 2008) (Hase, 2007)
This is positive because it is changing the mindset of everyone for the better and dealing with cultural barriers (which were difficult to address in the past). (Brennan, 2007) the way that this can be maximized is to use new technology to introduce cutting edge ideas to someone. This can occur by having them work with particular devices that will discuss specific attributes (which can take….

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4 Pages
Essay

Recreation

Hospitality Management Defining and Observing Hospitality Management

Words: 1950
Length: 4 Pages
Type: Essay

Hospitality Management Defining and Observing Hospitality Management Defining Hospitality Management The hospitality industry incorporates a broad range of different types of business, all of which have a common characteristics; providing some type…

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18 Pages
Research Proposal

Recreation

Hospitality Management in the Church

Words: 4912
Length: 18 Pages
Type: Research Proposal

" (2000) The work of George Hermanson entitled: "Paradise and Hospitality" states that hospitality "...was crucial in the world of the ible. In a desert environment - hot days, cold…

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2 Pages
Essay

Business

Hospitality Management Aspects of External Customers on

Words: 627
Length: 2 Pages
Type: Essay

Hospitality Management. Aspects of external customers on the night club business. The nightclub industry is a highly competitive and consumer driven market that focuses on client centric services such as…

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3 Pages
Essay

Business - Advertising

Hospitality Marketing I'm Studying Hospitality Management Cold

Words: 950
Length: 3 Pages
Type: Essay

Hospitality Marketing. I'm studying hospitality management Cold Coast Australia. I attach documents understanding target hospitality organisation (Meriton Serviced Apartments Gold Coast) I wanna essay. Hospitality marketing Meriton Serviced Apartments is…

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2 Pages
Essay

Communication

Hospitality Management Advertising in Jamaica

Words: 671
Length: 2 Pages
Type: Essay

Jamaica Hospitality Management One of the problems with tourism today is many destinations are overhyped. This is problematic, as visitors will receive less, higher prices and large crowds. These factors…

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2 Pages
Essay

Tourism

Assessment of Hotels in Hospitality Management

Words: 632
Length: 2 Pages
Type: Essay

Hospitality The hotel market in present times as also in earlier periods has largely been impacted by the changes in the expectations and inclinations of the consumers. One major change…

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6 Pages
Term Paper

Leadership

Leadership Hospitality Management This Report

Words: 1740
Length: 6 Pages
Type: Term Paper

This theory is applicable in the hospitality management. It is a business of managing people. Managing people means ensuring that they are working according to their roles and responsibilities.…

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2 Pages
Term Paper

Agriculture

Motivational Theory in Hospitality Management

Words: 622
Length: 2 Pages
Type: Term Paper

He said he was frustrated at times that he could not be a chef, but felt more like just a cook, because everything was so precisely regimented to…

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8 Pages
Term Paper

Business

Business Relationships Hospitality Management Business

Words: 2330
Length: 8 Pages
Type: Term Paper

Considering the results of this study, a detailed look into the current condition of our atmosphere must be done thoroughly. What may appear clean to one may be utterly…

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2 Pages
Essay

Tourism

Steve Jobs and Hospitality Management

Words: 582
Length: 2 Pages
Type: Essay

Business Administration/Concentration: Hospitality Management Can tourism reduce poverty? This is the question I pose for a research project. It is relevant to the hospitality industry because tourist destinations depend…

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3 Pages
Research Paper

Recreation

Hospitality CRM Systems Customer Relationship

Words: 1125
Length: 3 Pages
Type: Research Paper

Effects of CM on the Hospitality Industry At a very strategic level, CM has made the hospitality industry much more attuned to the preferences, wants and needs of guests. It…

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8 Pages
Term Paper

Recreation

Hospitality Trends and Problems in

Words: 2618
Length: 8 Pages
Type: Term Paper

There are some cases where there can be a guest service agent who might be handling japans guests but may not understand what the guest exactly needs and…

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3 Pages
Term Paper

Recreation

Hospitality Case Study the Most

Words: 992
Length: 3 Pages
Type: Term Paper

The moment of truth was when the front desk people realized that the problem we reported was not just a minor complaint or just an example of customers being…

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6 Pages
Research Paper

Business

Management of Information Systems Business Strategy Lessons

Words: 1699
Length: 6 Pages
Type: Research Paper

Management of Information Systems Business Strategy: Lessons to Be Learned From the Clinic and esort Cases about the Creation, Implementation and Use of Business Intelligence The objective of this work…

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10 Pages
Term Paper

Business - Management

Multi-Cultural Management What Are the

Words: 2957
Length: 10 Pages
Type: Term Paper

(Buhalis, 2008) at the same time, the Internet is helping to bring many regions closer together. This means that some of the challenges which were mentioned earlier are…

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