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Non-Verbal Communication in Military
Military leadership is active, purposeful and authoritative, and captures the lessons of experience and uses the wisdom and methods of history's great captains to show the way for current and future leaders (Jantzen pp). However, writing doctrine and understanding the human dimension of leadership in the twenty-first century will be more complex than ever due to the advancements in technology (Jantzen pp). Information technology is unique from other technologies because of its role in radically reinventing organizational structures, doctrine and procedures, yet it is also very flexible and can be altered to fit the culture and unique needs of the organization (Jantzen pp).
The information age has been called the information revolution, and a closely related concept is revolution in military affairs (Jantzen pp).
The term "revolution" connotes what George Gilder calls a paradigm shift, or the "collapse of formerly pivotal scarcities" coupled with "the rise of new forms of abundance" (Jantzen pp). Within the competitive environment of economic and military power, technology is the abundant resource, while time and attention are scarce, thus to react faster than the competition, leaders make decisions in progress (Jantzen pp). This often requires finding entirely new ways of doing things, not merely more efficient ways of doing things the same way, in other words, the demands of information-age technology may require leaders to be technological experts who must master the organizational leaders' social and political skills (Jantzen pp).
Most leaders are aware of the potential pitfalls of digitization, including its inability to overcome the fog and friction of war,...
Electronic communications increase commanders' span of control, however, the inspiring and motivating effect of physical presence is diminished (Jantzen pp). Decentralized control by disconnected decision makers is different from decentralized control by connected decision makers (Jantzen pp). To be an effective communicator in each medium, voice, video, graphic image or text, a leader must have certain skills (Jantzen pp). Since approximately 90% of human communication is nonverbal, developing this skill requires time and training (Jantzen pp). Using video teleconferencing may solve some of the nonverbal communication issues, however it also requires diverting bandwidth resources from other uses (Jantzen pp). Data radios require preparing data for transmission over limited bandwidth, properly programming and operating the radio in the data network, and receiving and interpreting…
Work Cited
Jantzen, Linda C. "Taking Charge of Technology." March-April 2001. Combined
Arms Center Military Review.
http://www.leavenworth.army.mil/milrev/English/MarApr01/jansen.htm
Pathak, A.K. "Dynamic Decision-Making and Military Communications Systems
http://www.findarticles.com/p/articles/mi_qa4012/is_200201/ai_n9032306
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