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Galpin (1996) suggests that because changing the basic assumptions and beliefs of the underlying culture is very difficult, the best approach for influencing specific aspects of a culture that need to be changed for any given initiative and strategy to be successful needs to be on an exception vs. all-inclusive basis. Strategies then for dealing with change must focus on re-aligning values and objectives first with the initiatives and strategies that a company is trying to achieve. At the core of any successful change program, the values of a company are modified. In fact change management and culture are so tightly intertwined with each other one cannot be considered without the other with the CEO being crucial to leading effective cultures capable of changing (Berson, Oreg, Dvir, 2008). An example of this is the need Microsoft had to shift from being purely focused on packaged software to concentrating more on the Internet. This was a major cultural shift away from being only focused on their operating systems as well; it forced a change from being the center of the it universe to being a contributor to it.
Diversity by definition is the cultural value in organizations to embrace multiculturalism and define then execute practices that don't discriminate against employees based on their education,...
Diversity is enforced by law in the U.S. through the Equal Employment Opportunity Commission (EEOC), yet forward-thinking organizations including the Walt Disney Company see diversity as a competitive advantage and actively promote it. This is especially the case in the World Showcase of Walt Disney World (WDW), where the company actively recruits students from each of the countries represented there. In fact WDW specifically states they are focused on transforming diversity into an innate competitive advantage. Their many efforts to do this have earned WDW a reputation for ensuring each guest in the World Showcase has an authentic experience.
Communication at both the interpersonal and group level is the glue that holds organizations together. The interpersonal aspects of communication from an organizational behavior standpoint have more to do with trust and less to do with the formalized approach that one-to-many communication in large groups require. In organizations with strong communication links there is less confusion and a higher level of synchronized effort across the entire organization. An example of this is the use of communication on the part of Apple on the status of their founder and CEO, Steve Jobs and his
Organizational Behavior Terminology and Concepts Organizational Culture An organization's cultural composition encompasses a wide array of structural variables, all of which comprise the ultimate operational atmosphere of the company. Productive capacities and efficiency levels are almost always determined by the effectiveness and receptiveness of an organization's culture. The culture within an organization is also a key determinant of why and how leadership bodies will integrate strategic decisions. Depending of the various specificities
Communication Communication in the organizations cover all the means and modes, be they formal or informal, by which information finds its ways down, up or even across the organizational network of employees and the management in a given business setting. These modes of communication may contain important information for instance between employees and the managers, to more trivial issues like passing rumors or hearsay from one employee to another as noted
Organizational Behavior Terminology Organizational Culture and Behavior: Author Edgar H. Schein, professor of management at the Sloan School of Management, MIT, believes that organizational culture has in the recent past embraced themes from a number of disciplines, including sociology, social psychology, anthropology and cognitive psychology as well. And although all of these fields of study feed into today's concept of organizational culture, Schein asserts that organizational culture "has become a field
Organizational Behavior Terminology and Concepts American companies have suffered in recent years. In their efforts to reduce cost, restructuring and downsizing have affected almost every organization either directly or indirectly. These attempts to 'right the ship' so to speak will cause problems for these organizations in the terms of their ability to perform in the long-term. Organizational behavior has been cast aside in too many areas which entails that these companies have
Besides being the process through which information is exchanged throughout the organization, communication is a critical job skill because it directly influences the management of interpersonal relationships. This is true at the organizational as well as the individual level. Indeed, this is precisely the reason why organizations need to focus on important aspects of effective interpersonal communication, including communication systems, perception, verbal and nonverbal communication, networks and channels, listening
The strategy allowed better communications between the hotels and their culturally diverse customers. c. Communication Communication is the key to any success, but even more so to a business triumph. The process is understood as the mechanism by which people exchange information. This is pivotal within any economic entity in order to transmit the most adequate data at the required time. Additionally, it is compulsory that the information transmitted be accurate