Performance Management Is the Process Research Paper

Download this Research Paper in word format (.doc)

Note: Sample below may appear distorted but all corresponding word document files contain proper formatting

Excerpt from Research Paper:

The other major advantage of the use of a pilot group for conducting evaluations and 360 degree feedback survey is it enables pilot participants to act as champions who promote the process in the rest of the organization.

Using Rater Groups:

When conducting evaluations and 360 degree feedback assessments, using small but relevant rater groups is one of the best methods. The consideration of the number of people to participate in providing feedback is critical because providing response is the main aspect of 360 degree appraisals. In addition to using the small rater groups, it's also important manage the rater selection since leaving this to the participants would tempt them to conduct the survey in their own favor. However, the selected raters should have normal interactions with employees being evaluated in order to provide accurate performance feedback.

Aligning Employee Goals with Organizational Goals:

Aligning employee goals with organizational goals is important since it allows the organization to capitalize on the productivity of the workforce to accomplish greater results by ensuring that the organization's plans are being implemented. Aligning employee goals with organizational goals is important because each worker must be held accountable for the accomplishment of outcomes, which support the company's goals ("Aligning Performance," 2005).

Linking employee goals and the agency's strategic objectives provides the workers with a sense of importance regarding their job responsibilities and tasks. Traditionally, many managers have tried to do this through linking the workers goals with their own. However, a more powerful practice has been developed and adopted by many organizations across the globe. This new practice involves the alignment of employee goals with high-level departmental or agency's goals. In most cases, organizations create goals that are linked with employee goals through the Result-Oriented Performance Culture System. Through this system, organizations develop the employee performance plans based on its strategic goals.

The Result-Oriented Performance Culture System basically involves eight steps that organizations utilize to create its goals. The steps include an analysis of the overall picture, identification of work unit achievements, individual achievements that support these work unit goals, and conversion of the projected achievements into performance standards. Furthermore, this system includes identifying work unit and individual mechanisms, developing these standards as well as determining and conducting performance evaluation guidelines.

Compensation Strategies:

As mentioned earlier, employee compensation or rewards is one of the major parts in performance management since it's an important motivator toward the achievement of the probable organizational goals and results ("Use Compensation Strategy," n.d.). However, an effective compensation strategy is important in order to achieve the right behaviors and organization's effectiveness. The rewards strategy should not only reflect the strategic organizational objectives but it should also reinforce the desired organizational culture. One of the available compensation strategies that drive right behaviors is the provision of a right combination of cash and non-cash benefits.

The compensation strategy should include two types of benefits i.e. monetary and non-monetary benefits. Some of the monetary compensations include salaries, commissions, bonuses, holidays, health and medical rewards, and retirement benefits. On the other hand, the non-monetary rewards are significant and challenging jobs, career advancement opportunities, recognition, fair treatment, and safe and healthy working environment.

However, a critical aspect to balance these rewards is equitable compensation since it boosts people's motivation and morale. Employees are motivated towards a task when they believe that there is fair pay which reflects their contributions toward the achievement of organizational strategic goals. An organization can achieve equitable compensation that drives right behaviors by establishing a pay range that considers the contribution of the individual employees to the organization.

Developing Actionable Plans:

Organizational or business planning is the ongoing process of breeding and implementing ideas. However, one of the most important facets of this process of strategic planning is developing actionable plans for both managers and employees to accomplish the expected goals. The first main step of this process is asking questions regarding the entire organization, its managers and employees ("Actionable Business Planning," n.d.). This is followed with the identification of organizational objectives, responsibilities and timelines.

In the process of developing actionable goals, managers determine these objectives, functions and timelines. They also ensure that they have designed a framework for the achievement of these goals and evaluation procedures. On the other hand, in the development of actionable plans, employees have a crucial part in ensuring that they develop strategies that fit into their specific job tasks. Every employee should ensure that they play their part in the accomplishment of the detailed strategic plans. However, the development of these goals should involve both managers and employees to help workers understand their specific job expectations and organizational goals.

Avoiding Pacifying Performance Evaluations:

Performance evaluation or review is an important aspect of performance management since it influences the ability of an organization to accomplish its objectives. However, while feedback needs to be provided and received with eagerness, the provision of on-the-job feedback can be invaluable in some cases. Therefore, it's important for organizations to understand the critical step in avoiding pacifying performance evaluations. This crucial step basically involves ensuring that feedback is provided away from the normal work pressures.

This is mainly because feedback can't be requested for on the spot and it's not a discussion for public forum (Glickman, 2011). Constructive feedback is provided and received behind closed doors to achieve its two principal goals in an organization. These goals are receiving useful, supportive, and actionable response as well as making the process as easy as possible on the person providing feedback. This in turn enables the organization to accomplish two main benefits i.e. improving employee performance and enhancing organizational performance.


Performance management is an important topic in human resource management that involves more than giving and receiving feedback, ratings and coaching. This is because the process involves collecting 360 degree feedback, encouraging workers to complete assignments, and linking employee goals with the goals of the organization. It also involves creating development plans for employees and rewarding or recognizing good performance.


"Actionable Business Planning." (n.d.). Think Up College of Management and Technology.

Retrieved from Walden University website:

"Aligning Performance Plans with Organizational Goals: OPM's Eight-Step Process." (2005,

September). Human Capital Assessment and Accountability Framework Resource Center. Retrieved from U.S. Office of Personnel Management website:

Glickman, J. (2011, July 18). How to Avoid Pacifying Performance Reviews. Retrieved August

5, 2011, from

"Performance Management." (n.d.). HR Council for the Nonprofit Sector. Retrieved August 5,

2011, from

"Performance Management Overview." (n.d.). Recruiting, Retaining and Honoring A World-

Class Workforce to Serve the American People. Retrieved from U.S. Office of Personnel Management website:

"The Importance of Performance Management." (n.d.). Farm Service Agency. Retrieved from United States Department of Agriculture website:

"Use Compensation Strategy As a Tool to Motivate Your People." (n.d.). Strategic-Human- Retrieved August 5, 2011, from

Van Dooren, W. (2011, March 1). Better Performance Management. Public Performance & Management Review, 34(3), 420-433. Retrieved from

"What is Performance Management?" (n.d.). WiseGeek: Clear Answers for Common Questions.

Retrieved August 5, 2011, from

"10 Tips for Conducting 360 Degree Performance Reviews." (2009). Decision Wise: Leadership

Intelligence. Retrieved August 5, 2011, from[continue]

Cite This Research Paper:

"Performance Management Is The Process" (2011, August 05) Retrieved October 23, 2016, from

"Performance Management Is The Process" 05 August 2011. Web.23 October. 2016. <>

"Performance Management Is The Process", 05 August 2011, Accessed.23 October. 2016,

Other Documents Pertaining To This Topic

  • Performance Management a Comparison Case Studies Practices

    Performance Management A comparison case studies practices organisations United Kingdom. You choose specifically focus performance management (PM) high performance working (HPW). Research choose organisations high performance work (HPW) practices. Performance management is a process-centric, holistic approach to company's decision making process that is intended to improve the company's capability and to manage its performance at all levels by combining stakeholders, customers, managers, and suppliers. Many companies rely on performance management to improve

  • Performance Management I Question 1 Explain

    The evaluation of work performance of employees is a technical process which is comprehensively, systematically and continuously carried out by the immediate superiors. The evaluation is conducted to identify attitudes, job performance and behavior of the employee during the performance of their duties and functions. The evaluation is done at all levels of the organization starting from the top to bottom. One of the most common uses of the performance

  • Performance Management Plan 1600 Words Develop

    Performance Management Plan - 1600 words develop a performance management framework recommend client. See 2 attachments email message instructions Traci Goldeman Performance management plan for Bradley Stonefield's limousine service Even small enterprises need comprehensive performance management strategies aligned to their stated interests and goals. The organization currently under analysis is a small, Austin-based limousine service with roughly 50 employees. Limousine service companies market themselves primarily upon their ability to cater to customer needs,

  • Performance Management Appraisal at Apple

    This was accomplished by: breaking down into small teams and having everyone work directly with some of the top executives at the firm (i.e. Steve Jobs). This created an atmosphere that encouraged employees to discuss their ideas and the impact they are having on consumers. It is at this point, that Apple was able to integrate these different ideas into their performance evaluation procedures. (Stone 38 -- 40) (Snell

  • Performance Management an Overview and

    Again, the performance appraisal instrument will serve as the beginning and the end of the performance management system, providing both instruction and measurement of performance along the lines specifically devised by the management of the Cobran Medical Institute (Heathfield 2010). Such a custom-tailored system cannot help but make the Cobran Medical institute's strategic objectives more easily achievable. Conclusion Issues of appraisal instruments, training and development, and remuneration all have significant bearing

  • Performance Management Total Quality Management

    In addition, the system-based reasons of functioning are the duties of management to rectify. No quantity of concern or talent in workmanship can conquer fundamental errors in the system. TQM proponents have been swift to censure performance assessment methods which are based on the supposition that the individual employee is chiefly in control of his or her own performance level. (Designing Performance Management Systems for Total Quality Implementation) Hence Deming

  • Performance Management Action Plans and

    The employee should be given clear goals, to avoid employee frustration, and to avoid the use of the company for purely self-serving reasons. The employee is to be used as a resource, so he or she can feel involved in a meaningful fashion in the company, but must be appropriately compensated for his or her effort. And the effectiveness of these rewards, such as pay vs. performance, should also

Read Full Research Paper
Copyright 2016 . All Rights Reserved