Qantas In Recent Months, Australian Case Study

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Ultimately, the airline has been able to extract concessions from its other unions and can expect to do the same with the AMWU. Qantas should deal with the issue of worker unhappiness through non-financial means, such as fostering an organizational culture change. The airline industry is facing a difficult operating environment. Qantas must find new ways to cut costs in order to remain competitive. The recent mechanical failures are not likely related to the acrimonious relationship that has developed between Qantas and the union representing its mechanics. Given that the Labor government has taken an anti-union stance, Qantas should move towards outsourcing maintenance. This will upset the union, but it is unlikely that quality will suffer as a result.

Works Cited

Robbins, Liz. (2008). " Qantas Involved in Another Incident" New York Times. Retrieved online December 14, 2008 at http://thelede.blogs.nytimes.com/2008/10/07/qantas-involved-in-another-air-incident/

Qantas financials retrieved from Reuters, online, December 14, 2008 at http://www.reuters.com/finance/stocks/incomeStatement?symbol=QAN.AX

Foley, Meraiah. (2008). "Safety and Labor Concerns Tarnish the Qantas Image" International Herald Tribune. Retrieved online December 14, 2008 at http://www.iht.com/articles/2008/10/17/business/qantas.php

No author. (2007). PEST Analysis. QuickMBA.com....

...

Retrieved online December 15, 2008 at http://www.quickmba.com/strategy/pest/
No author (2007). SWOT Analysis. QuickMBA.com. Retrieved online December 15, 2008 at http://www.quickmba.com/strategy/SWOT/

Head, Mike. (2008). "Australian Government Retains key "Work Choices" Measures Against Workers." World Socialist Website. Retrieved online December 15, 2008 at http://www.wsws.org/articles/2008/oct2008/indr-o04.shtml

No author. (2006) "Virgin Blue Launches Passenger Initiative." Travelmole. Retrieved online December 15, 2008 at http://www.travelmole.com/stories/107631.php

Creedy, Steve. (2007) "Changi Prisoner Claim 'Outrageous'" the Australian. Retrieved online December 15, 2008 at http://www.theaustralian.news.com.au/story/0,20867,21373520-601,00.html

Cook, Terry. (2008). "Australia: Qantas Engineer's Union Brokers another Shabby Pay Deal." World Socialist Website. Retrieved December 15, 2008 at http://www.wsws.org/articles/2008/jul2008/qant-j30.shtml

Friesen, Michael E & Johnson, James a. (1995) the Success Paradigm: Creating Organizational Effectiveness Through Quality and Strategy. Greenwood Publishing Group, Westport, CT. p. 2

Devlin, Keith. (2008) "The Crazy Math of Airline Ticket Pricing" Mathematical Association of America. Retrieved December 15, 2008 at http://www.maa.org/devlin/devlin_09_02.html

Sources Used in Documents:

Works Cited

Robbins, Liz. (2008). " Qantas Involved in Another Incident" New York Times. Retrieved online December 14, 2008 at http://thelede.blogs.nytimes.com/2008/10/07/qantas-involved-in-another-air-incident/

Qantas financials retrieved from Reuters, online, December 14, 2008 at http://www.reuters.com/finance/stocks/incomeStatement?symbol=QAN.AX

Foley, Meraiah. (2008). "Safety and Labor Concerns Tarnish the Qantas Image" International Herald Tribune. Retrieved online December 14, 2008 at http://www.iht.com/articles/2008/10/17/business/qantas.php

No author. (2007). PEST Analysis. QuickMBA.com. Retrieved online December 15, 2008 at http://www.quickmba.com/strategy/pest/
No author (2007). SWOT Analysis. QuickMBA.com. Retrieved online December 15, 2008 at http://www.quickmba.com/strategy/SWOT/
Head, Mike. (2008). "Australian Government Retains key "Work Choices" Measures Against Workers." World Socialist Website. Retrieved online December 15, 2008 at http://www.wsws.org/articles/2008/oct2008/indr-o04.shtml
No author. (2006) "Virgin Blue Launches Passenger Initiative." Travelmole. Retrieved online December 15, 2008 at http://www.travelmole.com/stories/107631.php
Creedy, Steve. (2007) "Changi Prisoner Claim 'Outrageous'" the Australian. Retrieved online December 15, 2008 at http://www.theaustralian.news.com.au/story/0,20867,21373520-601,00.html
Cook, Terry. (2008). "Australia: Qantas Engineer's Union Brokers another Shabby Pay Deal." World Socialist Website. Retrieved December 15, 2008 at http://www.wsws.org/articles/2008/jul2008/qant-j30.shtml
Devlin, Keith. (2008) "The Crazy Math of Airline Ticket Pricing" Mathematical Association of America. Retrieved December 15, 2008 at http://www.maa.org/devlin/devlin_09_02.html


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