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The Travel Agency
The Travel Agency is an organization focused on providing the elderly with the opportunity to travel the world in the safest conditions possible. Although the company is available to the general public, it directs its attention toward bringing together a series of services that make it possible for older individuals to enjoy their holidays without worrying about anything (Applegate & Johnsen 87).
hen considering the customer's buying behavior in the context of The Travel Agency, it appears that people are often inclined to buy via more traditional means of communication. The fact that they typically have the finances to afford going on holidays plays an important role in making them a particularly important market. These people often have the resources to go on holidays but are reluctant to do so because they are unaware that there are travel companies specifically designed to fit their needs…… [Read More]
Travel Agency business proposal
The following progress report on the Jamaica Tour project provides a summary of activities to date and the remaining steps. In this stage of the project, the services offered by other travel agencies completed. This provided some insight on how to start a small scale company. The IRS tax policies and conditions were searched and necessary documents have been downloaded. The current main focus is mailing the travel surveys to potential clients to understand the demand for a new travel agency. This document provides a comparative progress report of the actual stage of the project and the planned stage.
The project was divided into two periods, preparations for the company and the action.
Search on Jamaica (10.24.2010- on going): http://www.tripadvisor.com/Tourism-g147309-Jamaica-Vacations.html, and http://www.lonelyplanet.com/jamaica are very resourceful to provide information about Jamaica. The uniqueness of the proposed travel agency would be the coffee farm and mountain trips…… [Read More]
Travelling and Tourism contributes to U.S. Economy
How travelling and tourism contribute to U.S. economy
United States Department of Commerce
Commerce Department Data Show U.S. Travel and Tourism Exports Contributed $87.1 Billion to U.S. Economy in First Six Months of 2013
The official website of the U.S. Department of Commerce takes keen interest in finding who enters the country for the purpose of traveling and tourism and what is the impact of traveling on the economy of the country. The department oversees International Trade Administration. It is found that the international investors contribute multibillions to the economy of country every year. During the month of June this year, the international investors contribute about $14.6 billion. The contribution is increasing every year and from June 2012 to June 2013, the investment increased about 5%. The role of international travelers and tourists is positive on the economy of USA. Only…… [Read More]
This strategy targets not only the traveler who has already made a decision to go on a vacation, but also the traveler who is only perusing the idea.
Cheap Tickets.com offers a similar service and similar e-commerce strategies. Like Orbitz, cheap tickets allows customers to run personalized searches and informs travelers about trip ideas and deals through a travel deals blog. Cheap Tickets, however, employs several different e-commerce strategies. The site offers tickets for live events, a service comparable to that of Ticketmaster. This strategy allows customers who are booking travel in a certain area to simultaneously scan for events they wish to attend and book their tickets, a convenience that Orbitz.com does not offer. Similarly, Cheap Tickets caters to customers who are looking for a last minuet deal on a destination or event with the deal of the week. By employing these strategies, the web site not only entices…… [Read More]
Direct Strategy Fun Games Travel, Inc.
REGARDING INFORMATION ABOUT THREE GROUPS OF FORTY TO PARK CITY LODGE
Dear Mr. Jones,
There is a growing interest in Park City Lodge and all of the amazing opportunities and amenities that the facility has to offer for large size groups, such as our planned tours of forty members. This upcoming ski season is bound to be an exciting one, and I was hoping that Park City Lodge could serve as the possible location for our upcoming group travel packages.
Fun Games Travel, Inc. is an emerging travel agency that specializes in planning group trips with plenty of exciting activities along the way. Due to the growing demand for travel to the most pristine and engaging ski locations, Fun Games Travel is planning on setting up travel packages to Magic Mountain, one of the best ski grounds in the region. Due to the proximity…… [Read More]
Top Travel Marketing Plan
"Explore the world on your terms"
Top Travel is a well established travel agency which cares not only to satisfy the most specific needs of its wide customer base, but also to understand the forces affecting the domestic and global tourist sector and to integrate well crafted responses to these new challenges in the services it provides to its clients. Top Travel's slogan "Explore the world on your terms" invites customers to create the journey of their dreams, aligned with their preferences, time availability, financial constraints and unique needs and guarantees that the company will provide all the necessary and customized support in this sense. The company targets middle income consumers, of all ages and both familiarized with technology as well as using the more traditional methods and its ultimate scope is that of delivering customized, complete and current travel options to all customers, be these…… [Read More]
Tourism Distribution Network due to a mounting trend of ecommerce in the global market. The advent World Wide Web, Wireless Application Protocol and the integration of media with tourism, has somewhat halted the growth of traditional channels of travel and tourism. Thus, showing a prelude to eTourism, a modern concept of online or web-based distribution network, providing complete travel information and booking details only a click away. But this surge of information, economy and accessibility has also threatened the survival of traditional distribution channels like Travel Wholesaler and egional etailer Travel Agents. Which means where technology, sophistication and immediacy have brought forth new prospects of business in tourism, it also has a downside for traditional means of product and information transactions.
TOUISM DISTUBUTION NETWOK.
Tourism has traditionally relied on travel wholesalers and retail travel agents but this isn't to prevail in the ever converging global village. Electronic media, Mobile and…… [Read More]
Greyhound is part of the travel services industry, providing intercity travel within the United States as well as travel packages and mail services. The environment that Greyhound operates in his been effected by the events of September 11. The safety concerns, the decline in air travel and the decline in international travel creates opportunities for Greyhound. In the current environment, there would be increased interest in travel arrangements other than air travel. This creates an opportunity for Greyhound to take advantage of the situation and promote its services. The main problem that Greyhound faces is how to maintain current demand after the environment has stabilized. After analyzing the various problems and the future scenarios the recommendation is that Greyhound expand its services and create an extensive marketing campaign to promote its services. To ensure that increased demand is maintained there should also be a focus on ensuring new customers become…… [Read More]
agency/organization in which you worked. Include information on the size of the organization (number of personnel, of what kinds) and the division of labor into units or departments. Obtain an organizational chart, or prepare one yourself, showing the formal structure of the organization.
The organization where I worked from April 24, 2012 to June 29, 2012 was U.S. Immigration and Customs Enforcement (ICE). Created in 2003, it is the main investigative body of the U.S. Department of Homeland Security Investigation. It is a federal law enforcement agency whose main responsibility includes executing the immigration and custom laws of the United States to protect the country and to ensure the public security.
The detailed chart of the structure of the organization is attached in the Appendix A. ICE has a divisional organizational structure. It is headed by the Director who is appointed by the President of U.S. And approved by the…… [Read More]
It is also advisable to create a USAJOBS member account so that resumes can be posted online, application status can be found, and automated job alerts received.
4. Interview process -- the best-qualified candidates will be forwarded to the hiring official for that particular job; interviews are done in person or by phone; and selection is subject to Federal Civil Service Laws.
Because Homeland Security is a Federal Agency, and because of the wide range of talent required, Homeland Security has four programs that fit most individuals regardless of the stage of their career:
1. Student and ecent Jobs -- internships, fellowship, and training programs are available in almost every law enforcement opportunity. Some jobs are actively recruited from colleges and universities.
2. Experienced Professionals -- Technical, managerial and other skills (medical, emergency, etc.) professionals are needed.
3. etirees -- Short, long -- and medium terms projects based on part-time…… [Read More]
Contemporary agency theory dictates that managers only act in the interest of maximizing shareholder (owner) wealth (Roberts, 2004). This standard can be reasonably viewed as the minimum ethical standard that the president of a company should have. Taking this view, Thomas Koltun is essentially in damage control mode. Because of the mistakes of the company in the past, Koltun is faced with significant downside risk from mishandling this situation. It could also be reasonably argued that Thomas Koltun still bears responsibility for the original ethical imperatives that the company has had all along as the result of bringing the Travel-Lite to market. If three-quarters of these products are as yet unaccounted for, then the company still bears ethical obligations as defined by the CPSC with regards in particular to consumers.
There are serious implications associated with a mishandling of these obligations. The company has suffered ethical failures in relation to…… [Read More]
Marketing Plan for Travel Today Agency
The market segmentation that Travel Today will adopt is geared towards enabling the agency define its target customers and minimize on time and cost by capitalizing on the defined target market. The company will, in this respect, target the holiday goers especially during the summer holidays when the South American coasts and Brazil are famous destinations. The agency will hence negotiate for group discounts in order to create a bigger customer base among the holiday goers whom would consider it worthy cutting any costs for more money to spend at the holiday destination. Psychographic segmentation will also apply in this aspect as the agency will be covering the Cuban route bearing the recent political developments and the ultimate lifting of embargoes and sanctions to the country. The psychographic factors take into account the social class, personality and lifestyle of the intended target…… [Read More]
As anyone who is arrested by law enforcement must be made aware of their basic civil rights. At which point, you have the option of determining if: you would like to talk to law enforcement alone or with your lawyer present during all questioning. You would then be booked and transferred to the jail, awaiting your preliminary hearing before the courts. ("Rights of the Accused," 2008)
Once this begins, is the point that a suspect can challenge their detention and question the fact that they may be innocent. Where, the judge will listen to arguments from both sides, to determine if there were any possible abuses that are: occurring and the preponderance of evidence against them. If there is sufficient evidence, they will set a trial date and listen to bail requests from the defense. Depending upon the severity of the crime and the possibility that the defendant could be…… [Read More]
boom of commercial air travel peaked in the late sixties and early seventies, the cost levied by the most popular and powerful airlines had virtually no standard of limitation. There was little competition in Great Britain for economic command of the air industry. British Parliament's cozy relationship with British Airways ensured a monopolistic situation in which the consumer was not offered the advantages of a competitive market. This changed for a brief period in 1971 when Freddie Laker, former managing director of British United Airways, unveiled some of the groundbreaking features of his fledgling Laker Airways.
Freddie Laker, millionaire maverick of commercial traveling, fashioned his airline around a fleet of modern jet airliners, derived of the highest technological standards of the time. This did not prevent him from providing stripped down, affordable flights. Laker's entrepreneurial notion, pioneering in its execution of the obvious and necessary, set out "to launch a…… [Read More]
Improving the United States Custom and Border Protection Agency
Alden, E. W. (2012). Immigration and Border Control. Cato Journal, 32(1), 37-46
Like Polner, in Coordinated Border Management: From Theory to Practice, the author of this particular article identifies the need to ensure that border security benefits the economy of the country. In so doing, he seeks ways of making "border security compatible with a sensible immigration system that strengthens the U.S. economy rather than weakens it." Unlike the other authors listed in tis text, Winter also gives a brief history of U.S. border patrol. This article will come in handy as I seek to highlight the consequences of the border security enforcement approaches in place currently. The article also outlines the various strategies that could be utilized in seeking to further enhance the flexibility as well as effectiveness of border security in the future. Its relevance cannot, therefore, be overstated.…… [Read More]
Strategies to improve collaboration and cooperation between the Homeland Security agencies
The department of homeland security (DHS) controls the territorial, local, state, tribal, and federal government resources (DHS, 2018). The DHS coordinates various programs and agencies into one single and unified effort that is given to protecting the American homeland and the people. The first QHSR (Quadrennial Homeland Security Review) was completed in the year 2010 with an objective of establishing an incorporated strategy for the goals and missions of homeland security (Homeland Security, 2005). Following this, DHS carried out a BUR (Bottom up Review). The objective was to synchronize organizational structure and programmatic activities in order to effectively achieve the goals and missions of homeland security.
The primary duty of homeland security is to protect the U.S. from any terrorism. The counterterrorism duties of the DHS are concentrated on these three goals i.e. First goal is protecting and resisting…… [Read More]
Human resources management applies the concept of hiring and developing employees so they ultimately contribute more value to an organization or business. As it applies to tourism, people hired by the tourism industry are often instructed to work low paying, low skill jobs that do not encourage better workers, nor improvement within the workplace. This can hurt the industry because it is important to understand that tourism as a whole needs its workers to be above the expected standard in order to keep customers interested, satisfied, and desire to come back to the region they offer their services. In chapter 1 of Human esource Management for the Hospitality and Tourism Industries, Nickson explains the need for HM within the Tourism industry: "...recruiting, developing and maintaining a committed, competent, well managed and well-motivated workforce... focused on offering a high-quality 'product' to the increasingly demanding and discerning customer...allows for higher return…… [Read More]
In need of research on a variety of items I approached the internet in search of what was needed. The information I was in need of included data concerning; 1) financial needs, 2) regulatory issues, 3) SBA information, 4) offices supplies and equipment, 5) print costs for literature, and 6) current tour offerings.
I discovered that the financial needs for my travel agency would be relative minimal based on the fact that (initially) the company only needed to support one employee (me). A small office space could be rented on a month to month basis for approximately $300 and the office would be supplied with a desk, a cabinet, chair, lamp and desk phone. The office is in a shared space building, which also provides a shared receptionist. A shared receptionist answers the phones for all the offices in order to make it seem as if smaller companies…… [Read More]
socal and cultural mpacts of establshng an eco-Toursm enterprse n Joao Pessoa, Brazl. The man focus of the dssertaton s on the followng areas:
An analyss of eco-toursm development
An assessment of the opportuntes - regonal, domestc, nternatonal
An evaluaton of the projects feasblty
An examnaton of the socal-cultural mpact of the eco-toursm
Brazl has a sanctuary of the fnest natural resources ("fauna & flora") n the world, and therefore toursm s n ascendence, and demands for md-class hotels are on the ncrease. The development of eco-toursm n specfc areas s antcpated due to partnershp wth local bankng ntutons; local government nterest and regulatons; and a general growth of awareness of the tenson between the tourst dollar, the envronment and local cultures.
Prmary research (ntervews and questonnares) wll be conducted to analyze the feasblty of the project. Secondary research wll be carred out, n the form of a…… [Read More]
Terrorism Affects the International Tourism Industry
There is an undeniable relationship between terrorism and tourism. This is because of the industry power tourist sites are attractive avenues for terrorists to cause unprecedented magnitudes of economic and social disruption. The 21st century economy is dominated by three sectors namely information technology, tourism, and telecommunications. Tourism generates ten percent of international employment with a surplus of 30% in the Caribbean region. World tourism organization estimates that over two hundred million people across the world will be employed in the industry by 2015. The tourism and travel sectors have expanded by 700% in the last two decades (Gabbay & Ghosh, 2013). It is further projected that tourists will spend twice as much in foreign nations on tourism activities. For most developing nations, tourism is the leading source of income in terms of GDP thus a key influence in the economic growth. The issue…… [Read More]
There are two ethical considerations. One is the bait and switch aspect. To me, Travelocity failed this test, while the others passed. Orbitz and CheapTickets, for example, explicitly state when there are only a couple of tickets left on a flight. The other is the protection of consumer information.
A found that all four of these sites did a good job of protecting my information. They all appear to have strong software and have built in steps to ensure confidentiality. I did not see any reason to feel that the confidentiality of my information was threatened. I would make payments on all four sites.
A find that for the most part all of these websites would make me less likely to do business with a travel agency. My travel needs are mainly transportation. Each of these companies provides multiple options that are easy to compare with one another. They also…… [Read More]
air traffic has continued to increase and it now constitutes a considerable proportion of the travelling public. The amount of long-hour flights has increased significantly. Based on the International Civil Aviation authority, air traffic can be anticipated to double amid till 2020. Airline travel, especially over longer distances, makes air travelers vulnerable to numerous facets that will impact their health and well-being. Particularly, the speed with which influenza spreads and mutates, via transportation routes, is the reason why the influenza pandemic is considered to be a huge threat to the human population. Pandemic is a term, which is used for a virus or microbe when it spreads over a large area, in severe cases even the whole world and large number of people start getting affecting by it (CDC, 2009).
In the past 300 years, there have been ten significant influenza pandemics outbreaks that have taken place in this world.…… [Read More]
And many have got successful too in earning the market share. The emerging competition by new companies is a growing threat for the company and it should be tackled properly to avoid any future disturbances.
In order to further describe the competition Southwest Airlines is facing a Competitive Profile Matrix is designed. The following Competitive Profile Matrix tells about the tough competitors which are in a good position to have an edge over Southwest Airlines. It tells about the strengths and weaknesses of other competitors in contrast with Southwest Airlines.
Factors Weight Southwest Airlines United Airlines Delta Airlines Ratings Score
Score 1. Low fares.15 4.60 3.50 4.60 2. Customer Service.15 2.30 4.60 3.50 3. Employee Relations.15 4.60 3.50 3.50 4. Rate of Expansion.10 2.20. 4.50 4.50 5. Marketing.15 4.60 4.50 4.50 6. Finance Structure.15 4.40 4.40 4.40 7. Management Policies.15 4.60 4.60 2.20
EXTERNAL FACTOR EVALUATION MATRIX
The external…… [Read More]
CIVIL VITION'S SRPS
Civil viation's SRPs
Civil viation's SRPs
The primary objective of aviation security relates to airport infrastructure protection. The agencies also insist on the need to control people's access within protected areas. This essay discusses the roles and contributions of International ir Transport ssociation as well as the International Federation of ir Line Pilots' ssociations to the aviation industry.
The world's airlines have a trade association called IT. The organization hosts primarily major carriers (240 airlines) and carries about 83% of air traffic's vailable Seat Kilometers. IT is supportive of airline activities through formulation of industry standards and policies. The organization has its headquarters in Montreal, Canada. The Executive branch offices are in Geneva, Switzerland. ll industry stakeholders and IT members agree to sequential environmental goals. The members seek to improve average fuel efficiency to 1.5% each year between 2009 and 2020 (Hendrik 2008). The agency seeks…… [Read More]
Advertising and Sales Strategy for Travel Agent Franchise
Before embarking on any business opportunity it is necessary to consider the viability of the business, including the way that the new venture may be marketed and the products sold. If a new business is a franchise, then it may be argued some aspects of the have already been developed and proof of concept exists. If a franchise has been chosen, for example Cruise Planners; An American Express epresentative, the potential franchise will still need to consider the way in which the business will be advertised and sales made. This franchise opportunity has been chosen as it requires a low initial investment.
The first consideration is the advertising plan, looking to assess what types of media may be used, and the best way of optimizing the budget available.
The budget for advertising is typically between 3% and 5% of…… [Read More]
Shopping Tourism in Hong Kong
Item Page Number
Tourism in Hong Kong
Shopping Tourism in Hong Kong
Shopping Tourism in Hong Kong
Shopping tourism is a major aspect of the global tourism trade and as such is an area of tourism that is and should be promoted by destination countries and locations. This is true for Hong Kong as well as in other locations throughout the world. Ashworth (1989) writes that urban regeneration and tourism have become critically important activities beginning in the 1980's. Ashworth specifically notes two elements that link the ideas of the city and tourism and which show the complex relationship that exists between the features of a city and the functions of tourism that serve to result in shopping tourism in the city. The first element is comprised by the specific characteristics of a city and how this…… [Read More]
This answers the question of "what do we have to offer?' For example, Macau has a unique culinary culture that blends Chinese and Portuguese influences. These competencies can be identified by their presence as a minority of responses to the initial research, or through an internal analysis of the area's offerings.
The question of to whom something should be promoted can be answered through an examination of market segments. If Macau wishes to promote culinary tourism, for example, it can do research into the demographics and lifestyle factors of culinary travelers by examining their magazines and media, by examining the profile of current culinary travelers to Macau and by examining such travelers to more established culinary destinations, such as Singapore or Tokyo.
Michman, R., Mazze, E., & Greco, A. (2003). Lifestyle marketing: Reaching the new American consumer. estport, CT: Praeger Publishers.
Turner, C. (2008). How Etihad's marketing set…… [Read More]
Munich is famous for many tourist attractions. In the center of the city is the Marienplatz - a large open square with the Old and the New Town Hall. Structures from demolished medieval fortification have survived to this day, including three gates. There are also a number of remarkable churces - the Peterskirche, close to Marienplatz, the gothic hall-church Heiliggeistkirche (The Church of the Holy Ghost), the Frauenkirche ("Dom zu unserer Lieben Frau" - Cathedral of Our Lady), which is the most famous building in the city center or Michaelskirche, the largest enaissance church (Cityguide).
The palaces are another feature of the old city. The Alte Hof, a medieval castle and first residence of the Wittelsbach dukes in Munich can be seen in the inner city. The large esidenz palace is one of Europe's most significant museums of interior decoration. The international renown Nationaltheater is another attraction. As far as…… [Read More]
Also, the hotel is placed so to offer quick access to the national and international airports.
The hotel takes the utmost advantage of their strategic location and does not need to add more value to this part of their business. Proof of the successful location of the Copacabana Palace stand the great number of customers who stay there each year generating increased profits, and also the highly beneficial reviews the hotel has received along the year. One of these reviews writes:
The Copacabana Palace is superbly located: it faces the famous Copacabana each and yet is only minutes from the centre of Rio. The hotel is located eight miles from the domestic airport, Santos Dumont, and 20 miles from Rio de Janeiro's international airport, Tom Jobim. Within ten miles of the hotel are botanical gardens, downtown, Sugar Loaf Mountain, and Maracana Stadium."
6. Satisfaction Methodologies
Customer satisfaction if a key…… [Read More]
Marketing Plan -- Translator Connect Services
Marketing Plan -- Translator Connect
Marketing Plan for Translator Connect Services
This section outlines the marketing plan for Translator Connect Services. The plan consists of four components: Target market analysis, promotional strategies, marketing communications, and sales and marketing channels. The section below briefly describes the services and attributes of the translation services business.
Translator Connect Service Offering.
Translator Connect Service provides translation services to business, government officials, and travelers who must transact business in foreign lands. Translation services are offered to clients in two ways: Live translators may be accessed via a toll-free phone number in order to provide direct translation during the business transaction. The estimated translation accuracy for this option is 75%. Customers may also access translation services by using a phone application that instantly converts in-put voice to digital text which can be read aloud to the native speaker. This second…… [Read More]
Tourist Behavior Toward Nature-Based Tourism Activities
For most of the developing countries tourism industry is playing a very important role in boosting their economies. In 2004, it was found out that Asia Pacific was one of the fastest growing tourism regions (Cruey, 2005). According to WTO, up to 3% of world's tourism market is made up of Thailand, Indonesia, India and Sri Lanka. It was in 1970's that the development of Thai international tourism started (Mcdowall and Wang, 2007). Tourism industry accounts for 5.1% of Thailand's National Gross Domestic Product (Tourism Authority of Thailand, 2009). For the purpose of providing a proper development direction, the National Economics and Social Development Plan (NESDP) served as a guide (Mcdowall and Wang, 2007). The result of the survey which was conducted by the Universities of USA and Thailand, showed that Thailand stood on the first place as best hospital city for all the…… [Read More]
Ginger - Smart Basics
The country's environmental factors
This study focuses on a PESTEL analysis touching on the tourism industry in India as encountered by Ginger - Smart Basics Company. PESTEL is a framework of employed in identifying key factors that drive organizational changes in the strategic environment. It entails environmental, legal, technological, social, economic and political factors.
Political violence and the public have damaged the tourism industry significantly in the past few years. However, experts within the industry argue that the damage is not long-term. Industry leaders and the government say there is much to do in rebuilding the tattered reputation of tourism. In broad daylight, the world has witnessed scores of terrorist killing masses across the city of Mumbai. Although India has been notorious for orchestrating the political violence, this recent horrific attack was primarily targeting foreigners and travelers. This attack was televised across the globe…… [Read More]
company, industrial and financial analysis of Thomas Venture Capital. It has 4 sources.
The UK outbound travel industry is highly competitive, with several large players dominating the market and many smaller firms catering to specialist requirements. The industry has been through a trying period in recent times, with the terrorist attacks of 2001 badly hurting air travel, and with budget airlines also cutting into their business.
This report looks at the feasibility of an equity investment in Contiki Holdings, as it expands into the outbound tour operating business, by Thomas Venture Capital. The report is structured into sections, each of which examines a different aspect of the decision. The first section provides a brief historical overview of the business including its evolution to its current state. The second section provides a review of the market as a whole, concentrating on statistical data regarding volumes and spending of travelers from the…… [Read More]
Contract law exists to ensure that agreements between two or more parties are honored by every party. In this regard, contract law is based on the principle that agreements between two parties are legally enforceable since every part needs to honor his/her part of the deal. Despite the constant changes in contract laws because of the uniqueness of contractual situations, there are some basic elements that must exist for a contract to be established between the parties. The existence of these elements is usually used as the premise for addressing contractual issues that may arise between the parties during execution of the terms of the agreement. The use of these elements help in determining the existence of a valid contract, especially when issues emerge during the fulfillment of each party's obligations or when one party denies the existence of a contract with another.
One of the situations in this scenario…… [Read More]
There are over 400 airlines, 60,000 hotel properties, 32 rental car companies, nine cruise lines, and 220 tour operators that comprise the database of offerings in Sabre data architecture. VPNs are used for completing the necessary order and booking capture, booking management, pricing updates and validations with each agent, and the coordination with the literally thousands of travel partners to company has.
Sabre opted for Web-based VPN architecture to deliver real-time updates of data to their MySabre travel agency booking portal that was recently introduced to the 70,000 travel agents that participate with the travel network. The use of an SSL-based VPN architecture for supporting the many quoting, ordering, and services processes was critical for Sabre, as their broader application development plan focused first on speed and security for their agent base. Sabre also wanted to have a single sign-on capability to ensure their agents, the majority of which are…… [Read More]
Businesses throughout the world are often confronted with various legal issues in the course of carrying out business operations. Various laws have been created to protect consumers and companies from harm. hen adherence to these laws does not take place there can be serious legal and business consequences. The purpose of this discussion is to describe the impact of the legal system, risk management, torts, and contracts on estJet.
estjet is a low costs commercial airline carrier and the company is a member of the commercial airline industry. Clive Beddoe and his partners founded estJet in 1996 (estJet). Beddoes and his partners created the airline on the premise that low coast airlines should provide service compatible with the higher costs airlines. At the company's inception they had only three aircraft and only service five destinations. In addition the company only had 220 estJetter (estJet)s. Today the company has grown…… [Read More]
disrupting America's economic system is a fundamental objective of terrorists
Even as the world continues to struggle with the terrible shock from the September 11 attacks in New York and Washington, one principle lesson has already become clear: disrupting our economic system is a fundamental objective of terrorists.
Prior to September 11, our economic environment was certainly not immune to terror, in comparison to many other nations; we lived relatively terror-free. Now, however, the aftermath of the terrorist attacks serves as a grim reminder that international relations and security developments can dramatically affect economic performance.
US History is replete with countless examples when macro fundamentals are overtaken by what economists refer to as, exogenous shocks -- surprise events that can profoundly and often unpredictably shift political and economic resources, and send even the most accurate forecasts astray. Commodity shocks, such as the two OPEC jolts in the 1970s, are classic…… [Read More]
social media of hotel industy influence consume puchasing behavio 24/09/2015
Pominent examples of social media
Business Use of Social Media
Social media and consume puchasing
Role of Social media in Advetising and Maketing
Social Media Maketing
Evidence of impotance of Social Media Maketing
Impact of Social Media Maketing on Consume Puchasing Behavio
The Heding Effect
Theoy of Social Impact
Social Media Influence Factos on Consumes
Social Media in the Hotel Industy
Social media and Thailand Hotels
Appoaches to Methodology
Outline of eseach Method
Sample selection and Size
Obstacles in Reseach
: Data Analysis
: Ethical Consideations in Reseach
: Limitations of the study
Results and Analysis
: Results fom Suvey of Hotel subscibes
: Results fom Suvey of Hotel Maketing Officials
Infeence fom the Analysis
Social Media Factos Affecting Custome Puchasing Behavio 39
5.2: Recommendations fo Manages fo Use of Social Media 40
Chapte 1: Intoduction…… [Read More]
Ethics and security concerns
Despite the fact that the internet is a tool that cannot be outdone by any other when it comes to publicity of any business, there are risks and security threats and breaches that come alongside especially the hotel and accommodation industry.
Various government regulations on the hospitality industry have a dramatic effect on the internet and its usability in the hotel industry. The governments achieve this by introducing new regulations and limitations every other waking day and also highly throttles the exploitation of the internet, some of which work to the good and yet others to the detriment of the industry.
Due to the rampant nature of internet hackers and people out to cause damage to the industry by spying on the hospitality industry players with an aim of causing harm to the clients, there are privacy and security issues that must be observed in order…… [Read More]
Intra-Industry Competitor Analysis
As the world's largest facilitator of online travel arrangements, Expedia Inc. has grown from its eponymous website to become an industry titan in just under two decades. Holding lucrative brands such as Hotels.com and the Hotwire Group among its portfolio of assets, and possessing a dominant share of the online travel booking market for several consecutive years, the executive management structure in place at Expedia Inc. has successfully adapted and evolved the company's concept to fend off challenges from its three chief competitors: Priceline.com, Orbitz.com, and Travelocity.com. The following comparative summary is intended to highlight the core components of each of these three rivals, in an attempt to determine which competitor poses the most viable threat to Expedia Inc.'s share of the online travel industry.
One of the original entrants into the online travel arena during e-commerce's heyday in the late 1990's, Priceline.com operates from a…… [Read More]
That irony is not lost on many of the high technology executives who at one time advocated disintermediating their entire dealer channel and taking their largest customers direct only to discover that trust is the greatest catalyst of efficient transactions of all (Smith, Manna, 2004, 377, 378).
Why Disintermediation Failed to Live Up to the Hype
Before discussing the reasons why disintermediation failed to live up to the hype associated with it, there are exceptions that need to be taken into account. The first is in those industries that have undifferentiated supply chains and where price and availability alone are the only differentiators, disintermediation often takes hold. Such is the case with the Indian tea market, and many sectors of the consumer electronics industries that sell on a commodity-based strategy. These are the industries most susceptible to disintermediation as the middle tier of the distribution channels don't deliver that…… [Read More]
The next category that visitors are prompted to use in this website is the 'picture gallery' that consists of about nine pictures that the visitor to Verona must see before he visits the famous city. Each picture- the pictures being that of famous and historic monuments in Verona, come with an explanation of where the monument is, and also short snippets of information on the monument. For example, under the picture of Juliet's Balcony, some information on the history of Juliet's Balcony, and also its location are given in small sentences.
This enables the visitor to the website to assimilate this important information, and judge for himself, after viewing the pictures, if he wants to visit the city or not. However, the feeling that is generated by the picture gallery is one of excitement that one would soon visit and experience these majestic monuments and be a small part of…… [Read More]
Just as technology is changing, travel and tourism providers also need to adapt and change to remain up-to-date and competitive. Innovation may help firms to gain advantages and compete even more effectively.
Anderson, .E; Srinivansan, S.S. (2003), E-satisfaction and e-loyalty: A contingency framework, Psychology and Marketing, 20(2), 123-138.
Bai, B., Hu, C., Elsworth, J., Countryman, C, (2004), Online Travel Planning and College Students: The Spring Break Experience, Journal of Travel & Tourism Marketing, 17(2/3), 79-91
Buhalis, Dimitrios; Zoge, Marianna, (2007), The Strategic Impact of the Internet on the Tourism Industry, Information and Communication Technologies in Tourism, p481-492
Dahl, Stephan, Low, David, and Eagle, Lynne (2012) Mobile phone-based advergames, In Proceedings of the 2012 Australian and New Zealand Marketing Academy Conference (ANZMAC), pp. 1-7. From: ANZMAC 2012, 3-5 December 2012, Adelaide, SA
Dimanche, F. (2010). En quete de la generation C: pour un nouvel agenda de recherche marketing et tourisme.…… [Read More]
However, none was found that centered on small hotels in China. This research add to the existing body of research by providing an assessment of the balanced scorecard method in this special business setting. The information obtained by this study will help to make small hotels in China more competitive and able to compete well into the future.
This research will play an important role in the development of the small hotel business in China in several important ways. It will help them to see what areas of their business need improvement, it will help them to pinpoint specific problems within their organization. It will help to bring weakness from obscurity into the forefront where solutions can be found. It will also show them their strengths and the area that could be developed for even greater prosperity in the future. This research will help small hotels to develop long-term vision…… [Read More]
Visitor Attraction Management
(LO 1) Legoland, Denmark and the Sydney Opera House
LEGOLAND® Billund is Denmark's most famous and popular amusement park for families and children of all ages (Legoland Billund Resort, 2012). Legoland Billund opened on June 7, 1968 in Billund, Denmark. The park is located next to the original Lego factory which has been a primary economic driver for the entire community since Ole Kirk Christansen began manufacturing Legos mid-century. Because of the Lego factory providing many local jobs, the Lego brand and business had already been integrated into the local culture before the construction of the park. However, after the park was built it became an immediate success and serves as one of the top three attractions in Europe attracting close to two million visitors per year. Therefore, the Lego factory and the Legoland theme park are the primary drivers of economic activity for the entire community.…… [Read More]
Ultimately, the airline has been able to extract concessions from its other unions and can expect to do the same with the AMU. Qantas should deal with the issue of worker unhappiness through non-financial means, such as fostering an organizational culture change.
The airline industry is facing a difficult operating environment. Qantas must find new ways to cut costs in order to remain competitive. The recent mechanical failures are not likely related to the acrimonious relationship that has developed between Qantas and the union representing its mechanics. Given that the Labor government has taken an anti-union stance, Qantas should move towards outsourcing maintenance. This will upset the union, but it is unlikely that quality will suffer as a result.
Robbins, Liz. (2008). " Qantas Involved in Another Incident" New York Times. Retrieved online December 14, 2008 at http://thelede.blogs.nytimes.com/2008/10/07/qantas-involved-in-another-air-incident/
Qantas financials retrieved from Reuters, online, December 14, 2008 at…… [Read More]
a. Specify the main OBJECTIVE(S) for which you design your robot. This objective should be relevant to your application domain and it should be feasible using the robot assigned to you. Motivate your objective and argue why the robot assigned to you is suited to reach that objective.
The objective I have in mind for “pepper” is to provide travel destination details to the customers who come to my travel agency for information. Instead of my personal input on clients who primarily only want information and don't necessarily want to make travel plans immediately, “pepper” can allow them to be well-informed of all our travel plans through an interactive and fun way. I can teach “pepper” to access our online database and memorise the details of all the travel plans we offer and the fact that he is connected to the internet can allow customers to view the ratings of…… [Read More]
The following Table labeled Table 1.0 shows the Direct Competition Comparison in the industry sector of Marriott International, Inc.
Marriott International is known for being creative and especially so in relation to the IT dollar. In a report entitled "The Keys to Marriott's Success" stated is that "Marriott and its IT department have documents and system, policies and procedures and even history and philosophy to guide their decisions frees them to focus on real resourcefulness creatively combined with the commitment to wring the most value from every IT dollar." (International Data Group)
The Courtyard by Marriott was found to be the "Champion in Best Practice" which is evidence in the Intranet System which replaced manuals and printed materials. Siguaw, et al. (2004) The Courtyard by Marriott also recently claimed the award as the Corporate-level Overall Best-practice Champion in the mid-scale segment. The Cornell Hotel School along with the…… [Read More]
The combination of such broad language and the paucity of any significant enforcement tools meant that these initiatives were largely ineffective.
Not surprisingly, complaints from passengers increased by 200% within the year; furthermore, flight delays continued to increase 12% faster in the first five months of 2000 than in the same period in 1999. "Indeed, in the twelve months following the airlines' voluntary promises, flight delays cost business travelers 5 billion dollars and 1.5 million hours" (osenthal, 2002, p. 1859). The number of delays caused National Business Travel Association Executive Director Marianne McInerney to conclude that "[w]e are at a point where our nation's airline system is in need of triage" (osenthal, 2002, p. 1859). Some observers would suggest that radical surgery is required rather than triage, and these issues are discussed further below.
Security Issues and Passenger Satisfaction. When people travel on an airline, they have a legitimate right…… [Read More]
This irritated the client, but the situation was the worst when he took the family on an international trip and found that their seats has been reassigned to the non-Premier areas of the aircraft with less legroom. This also happened on subsequent flights, and the client felt that he was treated like baggage. (Sturm, 2004) It has already been seen that this airline is concerned about their customers, yet the airline succeeded in irritating a customer with what the customer feels is "lack of gratitude." One is sure that what the airline staff did was according to the laws, but the client was unhappy. This is generally the result of not being able to communicate in a manner that makes clients happy. Thus methods of implementation are probably as important as the policies themselves.
Let us now look at another airline from the list. Delta Air Lines chief customer service…… [Read More]
Southwest Airlines with Porters Five Forces Analysis
Southwest Airlines is a major competitor in the U.S. air industry. The founders; ollin King and Herb Kelleher, developed the idea of a low cost carrier and the airline airlines gained the first mover advantage when the inaugural flight took place in 1971. The airline has been very successful and following the acquisition of AirTran in 2011, the company is now the largest domestic carrier and the world's largest low cost carrier (Southwest Airlines, 2014). The firm has 45,000 employees and flies to 96 different destinations with its fleet of 680 Boeing aircraft (Southwest Airlines, 2014). Competing in the airline industry the company has a number of challenges which can be examined through Porters Five Forces Model.
Threat of New Entrants
The airline industry has a number of barriers to entry and exit which may constrain the potential for new competition.…… [Read More]
Quelle is a company specialized in mail ordering. The company's website provides full information on the company's products and services, pricing, delivery and payment conditions. However, in my opinion, the main problem is the overall aspect of the website. The website is simply quite crowded. It is quite difficult for a new user to orient around the website and to find the items of interest to him.
Through this website, customers can purchase new or used cars, and bikes and scooters. The design is quite simple, the information is easy to access. The website is consistent in using design features and colors. All in all, this website is very easy to use for anyone.
egarding the issue of serious eCommerce websites that might be making mistakes, my opinion is that if an eCommerce website makes such errors, this is not a serious…… [Read More]
The subject is a two and a half year old boy, he has one older brother who is five. His father is an electrician, while his mother works part-time at a travel agency. He spends most days at home with his grandmother, who baby-sits the subject when his mother is at work. The family are Polish immigrants and speak primarily Polish in the home. His older brother attends preschool and is was not around during the observational study. The study took place at the playground that is part of the apartment complex where the subject lives, and where I performed the study. The subject is familiar with me, as I also live in the complex and interact with the subject and his parents. His father and mother are my friends and allowed me to observe the subject during his "play time."
The subject arrived with the grandmother at the…… [Read More]
Comparison of the Films My ig Fat Greek Wedding and Finding Forrester
Watching films has always been a favorite undertaking of several people. Some people do so as a temporary escape from the realities of the world while others are entertained simply by watching movies. Then there are those that view films for the cultural, historical, political, socials and other lessons learnt thereto. Whatever the film genre may be, movie aficionados derive valuable insights and these especially come in the form of themes presented in the movies. The way these themes come across may be the same and differentiated only in the film type. For instance, movies with love and hope themes can be portrayed in romantic comedies or even drama. Films with heroism and self-sacrifice as themes can be thrillers or tragedies. Indeed, whatever type or genre a film has, there are varying themes that can be sources…… [Read More]
Message and E-Tailing
Background- E-Commerce is the buying and selling of products and services over electronic means, usually the Internet. As Internet usage grows, so does trade conducted electronically, allowing for a number of improvements and innovations that follow suit. Most economists see e-commerce as a market segment that leads to intensive price competition and consumers armed with greater knowledge. In two particular industries, e-commerce has actually changed the way the market works on those industries, causing the brick and mortar versions to fade away. One of these is the book industry, in which larger e-commerce firms like Amazon.com, use economies of scale to drop prices, increase variety, and capture the market (The Click and the Dead, 2010).
Levels of Interaction- E-commerce has changed business models globally. The United Kingdom actually has the largest e-commerce market in the world, even higher than the United States. This has certainly changed the…… [Read More]
Sustainable Tourism and Its Boons
Travel agencies have several sustainability practices that are germane to their business. These include educating travelers about appropriate, sustainable behavior, referring businesses that are sustainable, offering awards to sustainable businesses, investing in ecological friendly technology, and donating revenue to environmental causes. Airline practices for sustainability include implementing an Environmental Management Information System, creating environmental coordinator positions, recycling waste, building more efficient craft, and using Zero Emission Vehicles for ground support (Weaver, 2005, p. 81). Cruise ships can utilize native tour guides, Cruise Industry Waste Management Practices and Procedures, discharging water in appropriate sea conditions, treating water appropriately prior to discharge, and working with local governments to preserve natural environments. Hotels and resorts can make concerted efforts to recycle, invest in energy reduction technologies, reduce water use, invest in water treating technologies, and minimize waste. Theme parks can allocate land for environmental needs, donate land and…… [Read More]
Despite this array of potential benefits I also came across numerous obstacles including risk issues that encompass security and privacy concerns. With this in mind when starting my own business I'll will focus to prevent and take every precaution possible to overcome and therefore give myself advantage over the competition.
Potential customers how many have you talked to?
While attending seminars, talking to friends and meeting new people during my research I spoke to at least 30 people.
A what did you ask them?
Did you shop online? How many times? What was your experience? Were you satisfied with the transaction? Were you satisfied with the product? Why do you shop online? What products do you buy online? What website do you use when shopping online?
A what did you find out?
According to my findings, although online shopping is already a multi-billion dollar industry, electronic commerce is still in…… [Read More]
According to Pilarski (2007), "the financial situation of the airline industry, especially in the U.S.A., has been between disaster and catastrophe," (p. 3). Financial wizards like Warren Buffet have made "bombastic pronouncements" related to the economic illnesses of the airline industry (9). Dynamic entrepreneur ichard Branson, himself seduced by the desire to own an airline, has likewise stated, "How do you become a millionaire? Start as a billionaire, and then buy an airline," (cited in "In-Depth Drilldown Of The Airline Industry - Part 1, 2012). Airline companies operate with razor-thin profit margins, if any at all. Moreover, the situation was bad enough befofre but has grown worse since September 11. "Since 9/11, we've seen tremendous changes surrounding the airline industry: security, regulations, and operational costs. Overall, these variables have had tremendous, and far-bearing, negative impacts on the industry," ("In-Depth Drilldown Of The Airline Industry - Part 1," 2012).…… [Read More]
Purchasing at American Airlines
When it comes to running and operating a business, one of the most important functions in many to most situations is purchasing. Whether it be things like fuel, office supplies, uniforms or other things, buying such items at competitive prices and in a way that keeps the business operational and steady in terms of its day-to-day operations is very important and this cannot be understated. Even so, purchasing is far from a simple thing as there are many options out there, there are competing firms that influence the proverbial playing field and there are also regulatory and legal concerns that have to be dealt with and taken into account. This particular report will focus mostly on American Airlines in particular but there are obviously some industry trends and events that American Airlines has or will need to take seriously so they will be mentioned as well.…… [Read More]
International Expansion (Wal-Mart)
Wal-Mart Stores, Inc. is the prime retailer in the world, the world's second-largest company after Exxonmobil and the nation's leading nongovernmental company. Wal-Mart Stores, Inc. operates retail stores in a variety of retailing layouts in all 50 states in the United States. The Company's selling operations and functions serve its customers mainly through the operation of three segments. The Wal-Mart Stores segments comprise its discount stores, Supercenters, and locality Markets in the United States. The Sam's club segment comprises the warehouse membership clubs in the United States. The Company's subsidiary, McLane Company, Inc. gives products and allocation services to retail industry and institutional foodservice customers.
The Threat of New Entrants: The discount retailing market was dominated by large players, which by themselves served as substantial barriers to entry for new players. At the micro-level this was accomplished by:…… [Read More]