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Creswell (1994) enumerated several components of the protocols in conducting interviews for qualitative research and it included probing answers to key questions. Perry could've used other data collection procedures in strengthening her data collection procedure as mentioned by Soy (1997), "a key strength of the case study method involves multiple sources and techniques in the data gathering process."
Perry also failed to discuss the data analysis method in detail. As such, it is difficult to evaluate the data analysis procedure she has used. In order to establish validity, Perry used an electronic submission of survey as well as member check. This was discussed in one section of her dissertation. Perry cited Campbell and Stanley in defining validity. She also cited Merriam in describing member checks.
In establishing validity, Creswell (1994) described member check as feedback from respondents wherein the researcher takes the themes and the categories back to respondents and asking them whether the conclusions were accurate. Perry used member check quite differently from Creswell's definition. Member check was done...
Perry could've also used triangulation to establish validity. According to Yin (as cited in Tellis, 1997), in case studies, triangulation can be done by using multiple sources of data.
References
Creswell, J. (1994). Research Design: Qualitative and Quantitative Approaches. Thousand Oaks, CA: Sage Publications, Inc.
Perry, a. (2008). The Perception of Online Faculty as it Relates to Compelling Presence in the Online Environment. Doctoral Dissertation, Walden University, 2008.
Soy, S. (1997). The Case Study as a Research Method. Unpublished paper, University of Texas at Austin. Retrieved March 20, 2009, at http://www.ischool.utexas.edu/~ssoy/usesusers/l391d1b.htm
Tellis, W. (1997). Application of a Case Study Methodology. The Qualitative Report, 3(3). Retrieved March 19, 2009, at http://www.nova.edu/ssss/QR/QR3-3/tellis2.html
Tellis, W. (1997). Introduction to Case Study. The Qualitative Report, 3(2). Retrieved March 18, 2009, at http://www.nova.edu/ssss/QR/QR3-2/tellis1.html
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