They can however using the role of transformational leader, strengthened with EI, creates an environment that will enable subordinates to deliver greater value through ownership and a need to master their jobs. The role of a manager is to also create a culture of accomplishment and achievement in the organization. This is critically important if the employee's innate skill set and what they are best at doing can be aligned to the requirements of the job. When this happens and a manager has been able to create a culture of achievement, employees aspire to excel not just in their company but in their industries as well. It is then the responsibility of a manager to create a culture where subordinates have the opportunity to use their greatest potential skills and achieve challenging goals that the company also needs attained (Tims, Bakker, Xanthopoulou, 2011). When managers rely on their roles to create a strong platform of autonomy, mastery and purpose, linking that to a culture of achievement, organizations can attain significantly greater results in the process (Walumbwa, Hartnell, 2011).

Exceptional managers also have the ability to create trust and belief in a vision for their enterprises even during periods of exceptional economic uncertainty. The ability to self-sacrifice and also provide realistic, honest feedback on the financial condition of a business is the sign of an exceptional manager and leader (Birasnav, Rangnekar, Dalpati, 2011). During periods of exceptional uncertainty, a manager who leads well can also rely on EI-based skills to align a company's core strengths to the most pressing problems and risk the business faces (Charbonnier-Voirin, El Akremi, Vandenberghe, 2010). The greatest managers emerge as leaders during challenging economic times because they rely on authenticity, transparency and trust to provide candid, honest assessments of the current condition of the company and its prospects for future growth (Tims, Bakker, Xanthopoulou, 2011). As a result, managers who fulfill this role of a transformational leader enable process-based change much more efficiently than...

Using the technologies of Intranets, social Customer Relationship Management (CRM), and internal websites for project management, managers are focused on how to make knowledge flow more seamless across their businesses. The reality is that every company today competes first on knowledge, second in products. Concentrating on creating a competitive advantage by enabling more efficient process workflows of information is crucial for any business to grow over time. Managers are using Web-based applications that enable greater coordination and insight into their projects than has been possible in the past. Analytics, dashboards and key performance indicators are also being heavily relied on today for gaining more effective insights into how to manage more effectively during uncertain times.