Many environmental activists have suggested that telecommunications technology is one of the keys to reducing the physical carbon footprint of modern enterprises. Faxes, video camcorders, and web conferencing technology make it easy for employees to obtain workplace documents and attend meetings. It is easy for employees to be present at the office, virtually, even when they are not physically present at their desks. Of course, there are some drawbacks. Telecommuting workers lose some of the human and social support of colleagues, and supervisors may find it more difficult to monitor employees who work online. In the case of outsourced call centers abroad, calls must be monitored to ensure that workers conform to the attitude and demeanor demanded by the company when interacting with customers, and are able to bridge any cultural barriers that might exist between themselves and customers, when speaking. Call screening technology and software that monitors and blocks negative employee behavior is an equally vital component of workplace...

He or she must also be provided with a good antivirus program. Security is essential, for all employees using telecommunications devices, whether in an office or telecommuting: modern business 'stops' when computers are rendered inoperable, and technical problems or viral invasions can shut down a system and the ability of a company to do business very quickly. Still, despite its downsides, technology is widely judged to have proven a 'boon' rather than a 'bane' to modern commerce. Despite the frustrations it causes, there is no denying the fact that increases access to new consumers and new ideas.