They have engaged the services of the customers in brand naming through an easy and interactive channel of communication to take their advices in every activity of the company in order to stay abreast with the ever changing customer tastes and preferences. This long-term perspective is a characteristic of leadership style as compared to a manager whose goals are short-term and works towards achieving short-term goal with unclear vision into the future.
Managers have always relied on control to handle their duties whereas leaders inspire trust on people. At innocent the employees are empowered and they have embraced the culture of creativity, the employees feel involved in every aspect of the company's decision making hence a sense of company-wide commitment to success. The company has monthly and weekly forums to debate on issues where all employees have a chance to participate in the decision making process by sharing their views, opinions and thoughts on issues that are of major concern to the company. The employees have various talents and different skills in different areas, they have employed smart people, this strength has been used to drive the brand to what it is by engaging all the employees to pool their skills together and make Innocent products successful.
Managers...
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