"While a handful of workers manage to rise up the corporate ladder, the vast majority lack full-time employment, receive no benefits, learn few skills" (Schlosser 6). The companies actually receive tax credits for hiring low-income workers although "in 1996 an investigation by the U.S. Department of Labor concluded that 92% of these workers would have been hired by the companies anyway" (Schlosser 72).
"While the real value of the wages paid to restaurant workers has declined for the past three decades, the earnings of restaurant company executives have risen considerably" (Schlosser 73). This turns the concept of a company making an investment in its workforce on its head, and may be one reason for the resentful behavior of many fast food employees, as witnessed by the recent scandal of the YouTube video featuring disgruntled Dominos Pizza workers doing unsanitary things to their food. Poor treatment of workers within the industry is manifest at every link of the fast food supply chain -- particularly those in the meat packing and processing industry, where the workers are often illegal, and the work is extremely dangerous. Fast food workers run the risk of being held up by robbers when they work late, meat processing plant workers risk losing digits or even their lives.
Schlosser's portrayal of the life of a fast food employee immediately resonates with anyone who has worked at such an establishment or has a friend who has worked in a fast food franchise, although it could be added that many of his complaints would be true of working for any major American corporation, such as Wal-Mart. The anti-unionization activities he describes, while illegal and abhorrent, are also true of other major corporations. However, the impact upon the American -- in, fact the world -- diet is what makes the fast food industry so uniquely bad. The cultural logic of McDonald's might best be summed up as 'more is better.' "Workers at...
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